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Laurel Heights
Assisted Living & Memory Care · Moorpark, CA
Exterior view of Laurel Heights residential facility Exterior view of Laurel Heights assisted living facility. Outdoor garden area with raised planters and a gazebo Exterior view of Laurel Heights senior living facility Elegant dining room with tables set for residents Bright common area with seating and chandeliers Outdoor terrace with umbrellas and seating overlooking the landscape Outdoor seating area with restaurant-style tables and umbrellas Outdoor seating area with umbrellas and tables Interior common area with seating and bookshelves Modern lobby area with elegant seating and decor Sunny outdoor terrace with shaded seating and mountain view Bright outdoor courtyard with seating and landscaping Outdoor patio area with seating and landscaping Bright common area with tables and chairs. Bright activity room with bingo setup and seating A cozy theater room with reclining seats Interior view of a hair salon with styling chairs Comfortable theater seating in a common area Cozy lounge area with bookshelves and seating Stylish lounge area with seating and bar Spacious and elegant common area with seating Interior fitness area with exercise equipment and seating Outdoor space with garden and seating area Outdoor garden space with raised planter beds Pathway leading to a serene outdoor space Exercise equipment set up in a fitness room Architectural floor plan for a studio apartment Outdoor seating area with umbrellas and views of the building

Laurel Heights

Assisted Living & Memory Care · Moorpark, CA
13960 Peach Hill Rd, Moorpark, Ca 93021, Usa View map Calculator: See prices in your area
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Overview of Laurel Heights

Laurel Heights is a family-owned and intimate senior living community in Moorpark, CA, that provides a welcoming environment for assisted living and memory care. The community provides a robust list of care services to help residents live their lives fully and comfortably, including support with daily living activities, personal care assistance, and home maintenance services. A caring and hardworking care team and a full-time nurse is available to ensure residents are always provided with the care and support that effectively improves their overall well-being.

An abundance of dynamic and engaging activities and programs are available to provide residents plenty of opportunities for social interaction and continuing their passions. Residents are free to choose their ideal residence from an array of beautifully designed studious, one-bedroom, and two-bedroom apartments for a comfortable living space. With no chores to worry about, residents can freely enjoy their living experience at Laurel Heights.

Facility Direct Line (805) 292-0700
Facility Direct Line (805) 292-0700 laurelheights@wqliving.com
Bed community size
112-bed community Rank #631 / 1657Bed count — State benchmarkedThis home is ranked 631st out of 1657 homes in California. Shows this facility's certified or reported bed count compared to other California facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
3 years in operation Rank #1210 / 1487Years in operation — State benchmarkedThis home is ranked 1210th out of 1487 homes in California. Shows how long this facility has been in operation compared to other California facilities. Longer operating histories may benefit residents, families, and staff.Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
An established community with some operational experience and growing routines.
Walk Score
Walk Score: 32 / 100 Rank #1693 / 2092Walk Score — State benchmarkedThis home is ranked 1693rd out of 2092 homes in California. Shows how walkable this facility's neighborhood is compared to the average Walk Score across California facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy

Occupancy rate
63%
Rank #1153 / 1537Occupancy rate — State benchmarkedThis home is ranked 1153rd out of 1537 homes in California. Shows this facility's occupancy rate versus the California average, with its Statewide rank out of 1537. Higher occupancy signals strong local demand and financial stability.Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the California average: 72.8%
Occupied beds
71 / 112
Average occupied beds in California homes 87 beds

License Details

Facility TypeResidential Care Elderly
StatusLicensed
IssuanceJuly 1, 2022
CountyVentura

Ownership & Operating Entity

Laurel Heights is legally operated by Oakmont Of Moorpark Llc and Wellquest Living Llc, and administered by Joey Alvarado.

Safety & Compliance

Emergency SystemsEmergency response system provided 24-hours a day.

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactJohnny Ortiz

Therapy & Rehabilitation

2 services
Rehabilitation Services
Respite Care

Staffing & Medical

2 services
Licensed Nurses/CNAs
24-Hour Staffing

Amenities & Lifestyle

Grand Lobby
Library
Great Living Room
Bar & Lounge
Bistro
Dining Room & Exhibition Kitchen
Courtyard & Fire Pit
State-Of-The-Art Movie Theater
Activity Room
Fitness & Yoga Studio
Salon & Beauty Parlor
Resident Gardens
Pet Park
Wellness Center & Visiting Physician
Full-Time Concierge
Full-Time Driver & Community Cadillac
Resident Laundry
Stand Alone Garages
Activities
Touring HoursMon–Fri: 10am–6pm

Contact Laurel Heights

Inspection History

In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

Since 2022 · 4 years of data 10 citations 19 total visits 8 complaint visits 3 official inspections 5 complaint investigations
Inspection Score Info A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the California state average. The score below shows how many points this facility sits above or below the typical California assisted living residence score (the benchmark); higher is better.

7 points below the California average for assisted living residences (81/100)

Rank #998 / 1401 in California Inspection Score — State benchmarked This home is ranked 998th out of 1401 homes in California. Shows this facility's inspection score compared to the California average among 1401 comparable communities in the ranking pool. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking. Inspection score: 74 out of 100. Letter grade C. 7 points below the California average for assisted living residences (81/100)

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2022 vs. California state average
Overall vs. CA average 3 Worse Metrics worse than California average:
• Serious citations (Type A) (133% above)
• Total visits (19% above)
• Other visits (14% above) 2 At Avg Metrics at California average:
• Total citations (at CA avg)
• Citations per year (at CA avg) 5 Better Metrics better than California average:
• Moderate citations (Type B) (25% below)
• Citations per inspection (85% below)
• Complaint visits (38% below)
• Official inspections (25% below)
• Complaint investigations (50% below)
Latest Inspection February 20, 2026 Complaint Investigation

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityCA Averagevs. CA Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 1010 This facility has total citations in line with the California average (10 vs. CA avg 10).— At avg
Serious citations (Type A) Info Citations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action. 73 This facility has 133% more serious citations (type a) than a typical California assisted living residence (7 vs. CA avg 3).↑ 133% worse Rank #988 / 1164 Serious citations (Type A) — State benchmarked This home is ranked 988th out of 1164 homes in California. Shows this facility's # of serious citations compared to the California average among 1164 comparable communities in the ranking pool. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Moderate citations (Type B) Info Citations that do not pose an immediate risk but still represent a departure from required care or operational standards. 34 This facility has 25% fewer moderate citations (type b) than a typical California assisted living residence (3 vs. CA avg 4).↓ 25% better
Citations per year Info Average citations per year since 2022. 2.52.5 This facility has citations per year in line with the California average (2.5 vs. CA avg 2.5).— At avg
Citations per inspection Info Average citations per inspection. 0.53.3 This facility has 85% fewer citations per inspection than a typical California assisted living residence (0.5 vs. CA avg 3.3).↓ 85% better

Inspections & Visits Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityCA Averagevs. CA Avg
Total visits Info Combined count of complaint visits, other regulatory visits, and official scheduled inspections. 1916 This facility has 19% more total visits than a typical California assisted living residence (19 vs. CA avg 16).↑ 19% worse
Complaint visits Info On-site visits triggered by formal complaints filed by residents, families, or staff. 813 This facility has 38% fewer complaint visits than a typical California assisted living residence (8 vs. CA avg 13).↓ 38% better Rank #762 / 1397 Complaint visits — State benchmarked This home is ranked 762nd out of 1397 homes in California. Shows this facility's # of complaint visits compared to the California average among 1397 comparable communities in the ranking pool. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Other visits Info Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits. 87 This facility has 14% more other visits than a typical California assisted living residence (8 vs. CA avg 7).↑ 14% worse
Official inspections Info Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards. 34 This facility has 25% fewer official inspections than a typical California assisted living residence (3 vs. CA avg 4).↓ 25% better
Complaint investigations Info On-site investigations triggered by complaints filed with California regulators. 510 This facility has 50% fewer complaint investigations than a typical California assisted living residence (5 vs. CA avg 10).↓ 50% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • The most recent inspection on February 20, 2026, was a complaint investigation with no facility deficiencies cited, but a financial scam against a resident remains under law enforcement investigation.
  • A July 9, 2025 complaint investigation substantiated staff financial abuse of a resident, resulting in termination and a cited failure to safeguard resident valuables.
  • Multiple inspections from 2022 to 2025 found recurring issues with facility disrepair, staff association errors, and safety risks including unsecured hazardous items and malfunctioning doors.
Show Inspection Reports

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Room sizes icon
Room sizes icon

Room Sizes: 400 / 412 / 485 / 515 / 775 / 990 sq. ft

Housing options icon
Housing options icon

Housing Options: Studio / 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: Two-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Living Spaces & Floor Plans for Laurel Heights

Places of interest near Laurel Heights

Address 0.8 miles from city center Info Estimated distance in miles from Moorpark's city center to Laurel Heights's address, calculated via Google Maps.

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Compare Assisted Living around Simi Valley

The information below is reported by the California Department of Social Services and Department of Public Health.

Vista at Simi Valley
AL
MC
Simi Valley
130
Facility 130
CA AVG 103
Rank #486 / 1657
No
54
Facility 54
CA AVG 57
Rank #1242 / 2092
70
Facility 70
CA AVG 81
Rank #1098 / 1401
5
19
Facility 19
CA AVG 13
Rank #1111 / 1397
3
Facility 3
CA AVG 3
Rank #753 / 1164
18
Facility 18
CA AVG 13
Rank #428 / 1487
71.5%
Facility 71.5%
CA AVG 74.8%
Rank #810 / 1368
A+Vista At Simi Valley LLC And Vista Senior Mgmt LLC-
Oakmont of Simi Valley
AL
MC
Simi Valley (Community Center)
121
Facility 121
CA AVG 103
Rank #553 / 1657
Yes
38
Facility 38
CA AVG 57
Rank #1584 / 2092
95
Facility 95
CA AVG 81
Rank #108 / 1401
3
2
Facility 2
CA AVG 13
Rank #324 / 1397
0
Facility 0
CA AVG 3
Rank #1 / 1164
3
Facility 3
CA AVG 13
Rank #1210 / 1487
67.8%
Facility 67.8%
CA AVG 74.8%
Rank #899 / 1368
A+Well Oak Tenant LLC And Oakmont Mgmt. Group LLCStudio / Suite / 1 Bed / 2 Bed
Laurel Heights
AL
MC
Moorpark
112
Facility 112
CA AVG 103
Rank #631 / 1657
Yes
32
Facility 32
CA AVG 57
Rank #1693 / 2092
74
Facility 74
CA AVG 81
Rank #998 / 1401
3
8
Facility 8
CA AVG 13
Rank #762 / 1397
7
Facility 7
CA AVG 3
Rank #988 / 1164
3
Facility 3
CA AVG 13
Rank #1210 / 1487
63.4%
Facility 63.4%
CA AVG 74.8%
Rank #1039 / 1368
A+Oakmont Of Moorpark LLC And Wellquest Living LLCStudio / 1 Bed / 2 Bed
Varenita of Simi Valley
AL
MC
Simi Valley
110
Facility 110
CA AVG 103
Rank #642 / 1657
No
58
Facility 58
CA AVG 57
Rank #1128 / 2092
63
Facility 63
CA AVG 81
Rank #1261 / 1401
4
17
Facility 17
CA AVG 13
Rank #1061 / 1397
6
Facility 6
CA AVG 3
Rank #953 / 1164
4
Facility 4
CA AVG 13
Rank #1100 / 1487
84.5%
Facility 84.5%
CA AVG 74.8%
Rank #396 / 1368
A+Simi Val Srlv Ctr, Svslc Deg LLC And Sunrise Sr. Lvng-
Ivy Park at Wood Ranch
AL
MC
Simi Valley (Greek Tract)
100
Facility 100
CA AVG 103
Rank #698 / 1657
Yes
60
Facility 60
CA AVG 57
Rank #1050 / 2092
88
Facility 88
CA AVG 81
Rank #513 / 1401
1
5
Facility 5
CA AVG 13
Rank #592 / 1397
2
Facility 2
CA AVG 3
Rank #600 / 1164
13
Facility 13
CA AVG 13
Rank #531 / 1487
81.0%
Facility 81.0%
CA AVG 74.8%
Rank #575 / 1368
A+Transformer Opco LLC And Oakmont Management Group LLCStudio / 1 Bed
View all Nearby Homes

Financial Assistance for
Assisted Living in California

Laurel Heights is located in Moorpark, California.
Here are the financial assistance programs available to residents in California.

Get Financial aid guidance

Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+
General California resident, Medi-Cal eligible, nursing home risk.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
CA

County-managed; waitlists possible.

Benefits
In-home support (4-6 hours/day) Respite care (14 days/year) Meals (~$6/meal) Transportation (8 trips/month) Care management

In-Home Supportive Services (IHSS)

California IHSS

Age 65+
General California resident, Medicaid-eligible or low-income.
Income Limits ~$1,732/month individual, Medi-Cal threshold
Asset Limits $2,000 individual
CA

Can hire family as caregivers.

Benefits
Personal care (up to 283 hours/month) Homemaker services Respite (varies)

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+
General California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 38 counties; waitlists common.

Benefits
Case management Respite care (up to 10 days/year) Minor home mods (avg. $500) Adult day care (~$50/day)

Property Tax Postponement Program (PTP)

CA PTP

Age 62+
General California resident, own and live in home, 40% equity.
Income Limits (2025) ~$51,500/year household, adjusted annually
Asset Limits Equity-based; no strict asset cap.
CA

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Benefits
Property tax deferral (avg. $1,000-$3,000/year, varies by county)

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled
General California resident, Medi-Cal-eligible, nursing home-eligible.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

Benefits
Personal care in ALFs (5-7 hours/day) Medication management Social services

California CARES Program

CA CARES

Age —
General Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.
Asset Limits Not applicable; need-based.
CA

High demand in urban areas; complements IHSS respite.

Benefits
Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

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Frequently Asked Questions about Laurel Heights

Who is the owner of Laurel Heights?

Laurel Heights is legally operated by Oakmont Of Moorpark Llc and Wellquest Living Llc, and administered by Joey Alvarado.

Is Laurel Heights in a walkable area?

Laurel Heights has a walk score of 32. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the occupancy rate at Laurel Heights?

Laurel Heights's occupancy is 63%.

Who is the administrator of Laurel Heights?

Joey Alvarado is the administrator of Laurel Heights.

How many beds does Laurel Heights have?

Laurel Heights has 112 beds.

Has Laurel Heights had any recent citations?

Laurel Heights has had 10 recently reported citations.

Are there photos of Laurel Heights?

Yes — there are 29 photos of Laurel Heights in the photo gallery on this page.

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