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Haven Health Sky Harbor
Nursing Home & Skilled Nursing · Phoenix, AZ
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Aerial view of Haven Health Sky Harbor facility Exterior view of Haven Health Sky Harbor's courtyard Bright dining area with tables and chairs set up Bright, empty resident room with a bed and window Bright interior of a resident room with hospital bed Bright common area with seating and floral arrangement Cozy seating area with modern decor Interior view of a healthcare facility with medical equipment Interior view of stairs with wooden railing and contrast strips Physical therapy equipment in a bright interior space Private resident room with a bed and medical equipment Resident playing bingo in a bright common area

Haven Health Sky Harbor

Nursing Home & Skilled Nursing · Phoenix, AZ
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
1880 E Van Buren St, Phoenix, AZ 85006 View map
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Haven Health Sky Harbor accepts Medicare, Medicaid, and private pay.
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Haven Health Sky Harbor accepts Medicare, Medicaid, and private pay.

Overview of Haven Health Sky Harbor

Conveniently located in the harmonious neighborhood of East Van Buren St, Phoenix, AZ, Haven Health Sky Harbor is a blissful community that offers skilled nursing. The community is dedicated to providing the highest quality of care and assistance with their daily living activities and personal needs. Accommodating up to 120 residents, the community features specially designed amenities for their comfort and convenience. Sprinkler systems are provided throughout the community to ensure safety.

The community accepts Medicare and Medicaid to ease residents’ financial burdens. Here, residents receive top-tier care and assistance to meet their ever-changing needs and ensure their betterment. Ease your worries and live comfortably with dedicated services and specially designed amenities.

Facility Direct Line (602) 253-4570

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▼ 39.7% Below AZ avg. ▼ 39.7% Below AZ avg.AZ average: 3.3Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▼ 63.9% Below AZ avg. ▼ 63.9% Below AZ avg.AZ average: 2.8Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▼ 67.1% Below AZ avg. ▼ 67.1% Below AZ avg.AZ average: 3.0Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▲ 10.8% Above AZ avg. ▲ 10.8% Above AZ avg.AZ average: 4.5Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day vs Arizona averages

Rank #58 / 59Nurse hours — State benchmarkedThis home is ranked 58th out of 59 homes we track in Arizona for nurse hours. Shows adjusted nurse hours per resident per day benchmarked to the Arizona average, with a ranking across 59 Arizona facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Total nursing care Info This home is ranked 58th out of 59 homes we track in Arizona for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.

2h 42m

33% below state avg
Staff type
Hours / day / resident
vs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
17m
−61% State avg: 43m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
57m
−9% State avg: 1h 3m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
1h 29m
−38% State avg: 2h 22m per day · National avg: 2h 21m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
2h 30m
−31% State avg: 3h 38m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
4m
−38% State avg: 6m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
19m
−37% State avg: 31m per day · National avg: 29m per day

All 6 underlying metrics fall below the state average

By The Numbers

Community insights.

Bed count Info A mid-sized community that may balance personal attention with shared amenities and social activities. 120 Rank #25 / 80Bed count — State benchmarkedThis home is ranked 25th out of 80 homes we track in Arizona for bed count. Shows this facility's certified or reported bed count compared to other Arizona facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Medium-capacity home · Offers a balance of services and community atmosphere.

Years of operating Info A community with a solid operating history and experience delivering ongoing care. This is the number of years in operation under current management. Rank #44 / 61Years in operation — State benchmarkedThis home is ranked 44th out of 61 homes we track in Arizona for years in operation. Shows how long this facility has been in operation compared to other Arizona facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
11 years
Walk Score Info Somewhat walkable. Some errands can be accomplished on foot, with a mix of nearby amenities. Rank #17 / 84Walk Score — State benchmarkedThis home is ranked 17th out of 84 homes we track in Arizona for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Arizona facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
60 / 100
Occupancy rate Info Occupancy lower than 85% suggests more openings may be available. Rank #25 / 55Occupancy rate — State benchmarkedThis home is ranked 25th out of 55 homes we track in Arizona for occupancy. Shows this facility's occupancy rate versus the Arizona average, with its Statewide rank out of 55. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
81.7% This home usually has availability
Higher than the Arizona average: 73.5%
Occupied beds
98 / 120
Avg. Length of Stay Info Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
59 days

About this community

License Details

Facility TypeNursing Care Institution
IssuanceJanuary 12, 2015
License NumberNCI-2737
CMS Certification Number35290
QualificationHealth Care

Ownership & Operating Entity

Haven Health Sky Harbor is legally operated by Haven Health Sky Harbor, LLC, and administered by Mitchell Brady.

OwnerHaven Health Group, LLC

Therapy & Rehabilitation

4 services
Rehabilitation Services
Occupational Therapy
Physical Therapy
Speech Therapy

Staffing & Medical

2 services
Doctor on Staff
24-Hour Staffing

Additional Services

2 services
Complex Wound Care
Infectious Disease Care

Amenities & Lifestyle

Dining
Fitness Center
Laundry
Specific ProgramsDialysis, Pain Management, Pulmonology, Respiratory Care

Contact Haven Health Sky Harbor

This profile shows two inspection records, and their totals often differ. Inspection History and the Inspection Scorecard below are state data — the figures the state publishes and the state inspection reports we hold on file — covering the entire facility. CMS Health Inspection History covers only this home's Medicare and Medicaid-certified nursing beds, from federal certification surveys.

Inspection History

In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. AZ average 4 Worse Metrics worse than Arizona average:
• Total deficiencies (309% above)
• Enforcement actions (11% above)
• Total complaints (317% above)
• Complaints per year (317% above) 1 Better Metrics better than Arizona average:
• Deficiencies per inspection (45% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityAZ Averagevs. AZ Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 4511 This facility has 309% more total deficiencies than a typical Arizona nursing home (45 vs. AZ avg 11).↑ 309% worse
Deficiencies per inspection Info Average deficiencies per inspection. 1.42.55 This facility has 45% fewer deficiencies per inspection than a typical Arizona nursing home (1.4 vs. AZ avg 2.55).↓ 45% better
Enforcement actions Info Formal penalties or interventions imposed by Arizona regulators — directed plans of correction, civil monetary penalties, denial of payment, or appointment of temporary management. 10.9 This facility has 11% more enforcement actions than a typical Arizona nursing home (1 vs. AZ avg 0.9).↑ 11% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityAZ Averagevs. AZ Avg
Total inspections Info Combined count of all inspections conducted at this facility. 325 This facility has had 540% more total inspections than the Arizona average (32 vs. AZ avg 5). More inspections can mean more regulatory scrutiny rather than worse care.↑ 540% more

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityAZ Averagevs. AZ Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 256 This facility has 317% more total complaints than a typical Arizona nursing home (25 vs. AZ avg 6).↑ 317% worse
Complaints per year Info Average complaints per year since 2021. 51.2 This facility has 317% more complaints per year than a typical Arizona nursing home (5 vs. AZ avg 1.2).↑ 317% worse
Show Inspection Reports

CMS Health Inspection History

Federal inspection data published by CMS, covering this home's Medicare and/or Medicaid-certified skilled-nursing/nursing beds only.

Inspections Since 2022 · 4 years of data

Includes all CMS health inspection records for this property, which could include management/ownership changes.

Total health inspections 10

Arizona average 6.6

Last Health inspection on Mar 2026

Total health citations
36 Rank #57 / 61Health citations — State benchmarkedThis home is ranked 57th out of 61 homes we track in Arizona for health citations. Shows this facility's total health deficiency citations benchmarked to the Arizona State average, with a ranking across all 61 AZ facilities. Lower citation counts earn a better rank.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Arizona average 21.9

Citations per inspection
3.6 Rank #41 / 61Citations per inspection — State benchmarkedThis home is ranked 41st out of 61 homes we track in Arizona for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the Arizona mean across 61 facilities with citation data. Lower is better.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Arizona average 3.54

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

25 of 36 citations resulted from standard inspections; 10 of 36 resulted from complaint investigations; and 1 of 36 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 4 years)
Critical health citations
0
100% better than Arizona average

Arizona average: 0.1

Serious health citations
0
100% better than Arizona average

Arizona average: 0.5

0 critical citations Arizona average: 0.1
0 serious citations Arizona average: 0.5
36 moderate citations Arizona average: 21.2
0 minor citations Arizona average: 0.1
Citations history (last 4 years)
Quality of Care moderate citation Mar 03, 2026
Corrected
Abuse/Neglect moderate citation Nov 13, 2025
Corrected
Quality of Care moderate citation Nov 13, 2025
Corrected
Care Planning moderate citation Nov 13, 2025
Corrected

Data sourced from CMS Health Deficiencies reports, which cover the Medicare and/or Medicaid-certified skilled-nursing and nursing beds and no other part of the community. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 200
Employees 174
Contractors 26
Staff to resident ratio 2.38 : 1
32% more staff per resident than Arizona average
Arizona average ratio: 1.80 : 1 Arizona average ratio: 1.80 : 1See full Arizona ranking
Avg staff/day 68
Average shift 9.1 hours
7% better than Arizona average
Arizona average: 8.5 hours Arizona average shift: 8.5 hoursSee full Arizona ranking
Total staff hours (quarter) 56,694

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info All 15 RN Staff are full-time employees. No contractors work on this role. 15
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.5 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info All 46 LPN Staff are full-time employees. No contractors work on this role. 46
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.9 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info All 83 CNA Staff are full-time employees. No contractors work on this role. 83
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.4 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

6.4%

3,642 contractor hours this quarter

Speech Language Pathologist: 6 Physical Therapy Assistant: 5 Physical Therapy Aide: 5 Respiratory Therapy Technician: 3 Qualified Social Worker: 3 Occupational Therapy Aide: 1 Occupational Therapy Assistant: 1 Medical Director: 1 Therapeutic Recreation Specialist: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant8308323,25392100%9.4
Licensed Practical Nurse4604614,11592100%9.9
Qualified Activities Professional190196,91392100%9.1
Registered Nurse150154,65392100%9.5
Medication Aide/Technician3039027379%8.1
Physical Therapy Assistant0557627885%7.1
Physical Therapy Aide0557607480%5.3
Other Dietary Services Staff3036957986%8.7
Speech Language Pathologist0665837177%7
Administrator1015126470%8
Nurse Practitioner1015126470%8
Dental Services Staff1015126470%8
Respiratory Therapy Technician0334987177%5.5
Dietitian1014966267%8
RN Director of Nursing1014886166%8
Qualified Social Worker0334625964%7.6
Occupational Therapy Aide0112978491%3.5
Therapeutic Recreation Specialist0112003134%6.5
Occupational Therapy Assistant0114778%6.7
Medical Director0113533%11.5
83 Certified Nursing Assistant
% of Days 100%
46 Licensed Practical Nurse
% of Days 100%
19 Qualified Activities Professional
% of Days 100%
15 Registered Nurse
% of Days 100%
View All Staffing Data in Phoenix

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $44K Rank #1 / 61Federal fines — State benchmarkedThis home is ranked 1st out of 61 homes we track in Arizona for federal fines. Shows this facility's cumulative CMS federal fine dollars versus the Arizona average among facilities with fines, and where it ranks among 61 facilities in the pool. Lower total dollars mean a better rank.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
44% higher than Arizona average

Arizona average: $30K

Number of fines 1
40% fewer fines than Arizona average

Arizona average: 1.7

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than Arizona average

Arizona average: 0.1

Fines amount comparison
Fines amount comparison
This facility $44K
Arizona average $30K

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 2.3
69% better than Arizona average

Arizona average: 7.6

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 11.2
30% better than Arizona average

Arizona average: 16.1

Long-stay resident measures
Significantly above average Arizona avg: 3.8 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 0.0%
100% better than Arizona average

Arizona average: 11.2%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 22.4%
7% worse than Arizona average

Arizona average: 20.8%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 0.5%
78% better than Arizona average

Arizona average: 2.1%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 4.5%
11% better than Arizona average

Arizona average: 5.1%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.5%
66% better than Arizona average

Arizona average: 1.3%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 4.4%
20% better than Arizona average

Arizona average: 5.4%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.7%
86% better than Arizona average

Arizona average: 4.5%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 0.0%
100% better than Arizona average

Arizona average: 10.3%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 93.6%
In line with Arizona average

Arizona average: 97.2%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 93.9%
In line with Arizona average

Arizona average: 94.6%

Short-stay resident measures
Significantly above average Arizona avg: 4.2 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 62.8%
31% worse than Arizona average

Arizona average: 91.5%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.3%
72% better than Arizona average

Arizona average: 1.0%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 63.0%
28% worse than Arizona average

Arizona average: 87.3%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 14.9%
39% better than Arizona average

Arizona average: 24.6%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 9.6%
10% better than Arizona average

Arizona average: 10.7%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.0%
100% better than Arizona average

Arizona average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 72.7%
35% better than Arizona average

Arizona average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 56.0%
11% better than Arizona average

Arizona average: 50.6%

Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.

Breakdown by payment type

Medicare

8% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

28% of new residents, often for short stays.

Typical stay 28 days

Medicaid

65% of new residents, often for long-term daily care.

Typical stay 2 - 3 months

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 84
Medicare
16
19% of residents
Medicaid
67
79.8% of residents
Private pay or other
1
1.2% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.

Finances and operations

Based on the home's most recent complete CMS SNF Cost Report — fiscal year ending in 07/2022. This is an older period than most facilities report, so compare with that in mind.

For-profit
Operated by a limited liability company.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$9.8M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$5.4M
For-profit Operated by a limited liability company.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$9.8M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$5.4M
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.
$9.1M 92.4% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$6.1M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$15.2M
How we calculate these figures

This home is administered by Mitchell Brady.

Certified by the Centers for Medicare & Medicaid Services authority — CMS Certification Number: 35290

Show certification details

What does this home offer?

Pets allowed icon
Pets allowed icon

No pets allowed

Housing options icon
Housing options icon

Housing Options: Private Rooms

Building type icon
Building type icon

Building Type: 3-story

Transportation services icon
Transportation services icon

Transportation Services

Exercise program icon
Exercise program icon

Exercise Programs

Who this home usually serves

TYPE OF STAY

Mostly long-term care residents

Most residents stay for extended periods and receive ongoing daily care.

Most new residents arrive under Medicaid (65% of admissions), and a typical Medicaid stay runs around 2 - 3 months.

Admissions
220 total

Coverage residents most often arrive under.

Medicare 8%
Private pay 28%
Medicaid 65%
Discharges
196 total

Coverage residents most often leave under.

Medicare 8%
Private pay 24%
Medicaid 68%

Admissions and discharges reflect care patterns over time — they are not used to rate this facility.

How we assess these insights

Places of interest near Haven Health Sky Harbor

Address 2.5 miles from city center Info Estimated distance in miles from Phoenix's city center to Haven Health Sky Harbor's address, calculated via Google Maps.

Calculate Travel Distance to Haven Health Sky Harbor

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Address

Compare Nursing Homes around Phoenix

Info below is compiled from CMS reports & the AZ Dept. of Health Services (ADHS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. CCRC (Continuing Care Retirement Community): A campus with multiple care levels so residents can age in place without moving.
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Arizona average is: 64.5% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
Acacia Health Center at Sagewood ★ ★ ★ ★ ★
NH
SNF
Phoenix (Desert Ridge West)
78
Facility 78
AZ AVG 100
Rank #47 / 80
96.2%
Facility 96.2%
AZ AVG 73.5%
Rank #6 / 55
+31%
5.66
Facility 5.66
AZ AVG 4.06
Rank #8 / 59
 ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ +50%+39%
$0
Facility $0
AZ AVG $31.7k
Rank #1 / 61
3
Facility 3
AZ AVG 23.2
Rank #1 / 61
1.5
Facility 1.5
AZ AVG 3.8
Rank #21 / 61
-75A+
15
Facility 15
AZ AVG 42
Rank #75 / 84
Lcs Desert Ridge LLC
$15.2MFiscal year ending 12/2023
Facility $15.2MFiscal year ending 12/2023
AZ AVG $15.3M
Rank #20 / 58
$20.0MFiscal year ending 12/2023
Facility $20.0MFiscal year ending 12/2023
AZ AVG $8.6M
Rank #4 / 58
131.9%Fiscal year ending 12/2023
Facility 131.9%Fiscal year ending 12/2023
AZ AVG 64.5%
Rank #2 / 58
35279
The Terraces of Phoenix ★ ★ ★ ★ ★
NH
AL
CCRC
IL
MC
SNF
Phoenix (Camelback East Village)
64
Facility 64
AZ AVG 100
Rank #57 / 80
67.2%
Facility 67.2%
AZ AVG 73.5%
Rank #36 / 55
-9%
5.33
Facility 5.33
AZ AVG 4.06
Rank #9 / 59
 ★ ★ ★ ★ ☆ ★ ★ ★ ★ ★ ★ ★ ★ ★ ☆ +13%+31%
$0
Facility $0
AZ AVG $31.7k
Rank #1 / 61
13
Facility 13
AZ AVG 23.2
Rank #20 / 61
3.3
Facility 3.3
AZ AVG 3.8
Rank #17 / 61
-43-
62
Facility 62
AZ AVG 42
Rank #14 / 84
Humangood Arizona, Inc
$26.5MFiscal year ending 12/2023
Facility $26.5MFiscal year ending 12/2023
AZ AVG $15.3M
Rank #7 / 58
$12.3MFiscal year ending 12/2023
Facility $12.3MFiscal year ending 12/2023
AZ AVG $8.6M
Rank #9 / 58
46.4%Fiscal year ending 12/2023
Facility 46.4%Fiscal year ending 12/2023
AZ AVG 64.5%
Rank #47 / 58
35003
Christian Care Nursing Center ★ ★ ★ ★ ☆
NH
SNF
Phoenix (North Mountain Village)
20
Facility 20
AZ AVG 100
Rank #65 / 80
45.0%
Facility 45.0%
AZ AVG 73.5%
Rank #49 / 55
-39%
7.97
Facility 7.97
AZ AVG 4.06
Rank #2 / 59
 ★ ★ ★ ★ ☆ ★ ★ ★ ★ ☆ ★ ★ ★ ★ ☆ +55%+96%
$0
Facility $0
AZ AVG $31.7k
Rank #1 / 61
9
Facility 9
AZ AVG 23.2
Rank #11 / 61
3.0
Facility 3.0
AZ AVG 3.8
Rank #25 / 61
-9A+
50
Facility 50
AZ AVG 42
Rank #34 / 84
Christian Care Nursing Center, Inc
$1.9MFiscal year ending 12/2023
Facility $1.9MFiscal year ending 12/2023
AZ AVG $15.3M
Rank #58 / 58
$1.7MFiscal year ending 12/2023
Facility $1.7MFiscal year ending 12/2023
AZ AVG $8.6M
Rank #58 / 58
88%Fiscal year ending 12/2023
Facility 88%Fiscal year ending 12/2023
AZ AVG 64.5%
Rank #5 / 58
35173
The Palazzo ★ ★ ★ ★ ☆
NH
AL
MC
SNF
Phoenix (Leescroft)
66
Facility 66
AZ AVG 100
Rank #56 / 80
--
4.09
Facility 4.09
AZ AVG 4.06
Rank #22 / 59
 ★ ★ ★ ☆ ☆ ★ ★ ★ ★ ☆ ★ ★ ★ ★ ★ -53%+1%
$0
Facility $0
AZ AVG $31.7k
Rank #1 / 61
29
Facility 29
AZ AVG 23.2
Rank #44 / 61
7.3
Facility 7.3
AZ AVG 3.8
Rank #60 / 61
-53-
68
Facility 68
AZ AVG 42
Rank #8 / 84
Aphz, LLC
$4.9MFiscal year ending 12/2023
Facility $4.9MFiscal year ending 12/2023
AZ AVG $15.3M
Rank #55 / 58
$3.8MFiscal year ending 12/2023
Facility $3.8MFiscal year ending 12/2023
AZ AVG $8.6M
Rank #54 / 58
78.2%Fiscal year ending 12/2023
Facility 78.2%Fiscal year ending 12/2023
AZ AVG 64.5%
Rank #7 / 58
35116
Haven Health Sky Harbor ★ ★ ☆ ☆ ☆
NH
SNF
Phoenix (Montezuma Heights)
120
Facility 120
AZ AVG 100
Rank #25 / 80
81.7%
Facility 81.7%
AZ AVG 73.5%
Rank #25 / 55
+11%
2.71
Facility 2.71
AZ AVG 4.06
Rank #58 / 59
 ★ ☆ ☆ ☆ ☆ ★ ☆ ☆ ☆ ☆ ★ ★ ★ ★ ★ -25%-33%
$0
Facility $0
AZ AVG $31.7k
Rank #1 / 61
36
Facility 36
AZ AVG 23.2
Rank #57 / 61
3.6
Facility 3.6
AZ AVG 3.8
Rank #41 / 61
-98-
60
Facility 60
AZ AVG 42
Rank #17 / 84
Haven Health Group, LLC$9.8M*Fiscal year ending 07/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.$9.1M*Fiscal year ending 07/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.92.4%*Fiscal year ending 07/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.35290

Rank badges are statewide: each nursing home is ranked against every AZ nursing home we track that reports that metric, not just the 5 on this page. See how we rank facilities

Nursing Home Explorer

Financial Assistance for
Nursing Home in Arizona

Haven Health Sky Harbor is located in Phoenix, Arizona.
Here are the financial assistance programs available to residents in Arizona.

Get Financial aid guidance

Arizona Long Term Care System

ALTCS

Age 65+ or disabled
General Arizona resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
AZ

Covers tribal members; rural outreach.

Benefits
In-home care (6-8 hours/day) Assisted living Nursing home care Medical services Transportation (10 trips/month)

Non-Medical Home and Community Based Services

AZ DES Non-Medical HCBS

Age 60+
General Arizona resident, at risk of institutionalization.
Income Limits ~$2,000/month individual, varies
Asset Limits $10,000 individual
AZ

Limited funding; waitlists common.

Benefits
Homemaker services (3-5 hours/week) Respite care (up to 10 days/year) Adult day care (~$60/day)

Weatherization Assistance Program (WAP)

AZ WAP

Age 60+ priority
General Arizona resident, own/rent home, low-income.
Income Limits (2025) ~$2,510/month 200% of poverty level, individual
Asset Limits Not applicable; income-focused.
AZ

High demand in rural desert areas; limited annual funds.

Benefits
Insulation Weather stripping HVAC repairs (avg. $500-$1,000/year savings)

Section 202 Supportive Housing for the Elderly

AZ Section 202

Age 62+
General Arizona resident, very low income, able to live independently with support.
Income Limits (2025) ~$1,645/month 50% of area median income, individual, varies by county
Asset Limits $10,000 individual, excludes home if owned
AZ

Limited units; high demand in metro areas like Phoenix.

Benefits
Subsidized rent (30% of income, e.g., $300-$500/month) On-site services (housekeeping, transportation, ~$200/month value)

Arizona CARES Program

AZ CARES

Age —
General Caregivers of Arizona residents 60+ needing help with 3+ daily activities; no caregiver age limit.
Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.
Asset Limits Not applicable; need-based.
AZ

Focus on rural access; complements ALTCS respite.

Benefits
Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

AZ DES Non-Medical Home and Community Based Services (HCBS)

AZ DES Non-Medical HCBS

Age 60+ or disabled
General Arizona resident, need assistance with daily activities, not eligible for Medicaid/ALTCS.
Income Limits Above Medicaid threshold but low-income ~$1,500-$2,500/month, varies by region
Asset Limits Not specified; income-driven eligibility.
AZ

Targets those ineligible for ALTCS; prioritizes rural and tribal areas.

Benefits
Homemaker services (3-5 hours/week) Personal care (limited hours) Respite care (up to 10 days/year) Transportation (~5 trips/month)

Frequently Asked Questions about Haven Health Sky Harbor

What neighborhood is Haven Health Sky Harbor in?

Haven Health Sky Harbor is in the Montezuma Heights neighborhood of Phoenix.

Who is the owner of Haven Health Sky Harbor?

Haven Health Sky Harbor is legally operated by Haven Health Group, LLC, and administered by Mitchell Brady.

Is Haven Health Sky Harbor in a walkable area?

Haven Health Sky Harbor has a walk score of 60. Somewhat walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the license number of Haven Health Sky Harbor?

According to AZ state health department records, Haven Health Sky Harbor's license number is NCI-2737.

What is the occupancy rate at Haven Health Sky Harbor?

Haven Health Sky Harbor's occupancy is 81.7%.

How long has Haven Health Sky Harbor been in business?

Haven Health Sky Harbor has been operating for approximately 11 years, based on available licensing and registration records.

Are pets allowed at Haven Health Sky Harbor?

No, Haven Health Sky Harbor has a no-pet policy.

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