Show Inspection Reports
Total health inspections
6
Texas average 7.4
Last Health inspection on Aug 2025
Mostly long-term care residents
Most residents stay for extended periods and receive ongoing daily care.
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Nursing Home in Collin County
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Collinwood Care Center
Nursing Home in Collin County
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Collinwood Care Center
Overview of The Collinwood Care Center
Ideally located in the harmonious neighborhood of Plano, TX, The Collinwood Care Center is a trusted community that specializes in rehabilitation and skilled nursing. Here, residents enjoy the highest quality of life with a compassionate and well-trained team attending to their needs 24/7. With the community helping with their daily living activities, residents are guaranteed a worry-free lifestyle.
Aside from their healthcare needs, the community conducts a variety of enriching activities and stimulating programs, including pet therapy and a music program to ensure residents’ holistic wellness. With dietitian-approved meals, residents enjoy the delightful and healthy meals that cater to their dietary needs and preferences. Therapy services, fall prevention, palliative care, and wound care are also provided to enhance residents’ living experiences. The community is ideal for those who need supplementary care to live their golden years without worries.
Randy Langford, LNFA, serves as the Executive Director at The Collinwood Care Center. He leads the management team with a strong commitment to the community’s mission, vision, and values, ensuring residents live their best lives during their stay. Randy’s leadership reflects a dedication to excellence and compassionate care for all residents.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
120
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
52.5%
Residents per day (avg)
62
Occupancy rate
52.5%
Residents per day (avg)
62
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Long-term daily care
Ongoing support needs
Breakdown by payment type
Medicare
21% of new residents, usually for short-term rehab.
Typical stay
1 months
Private pay
13% of new residents, often for short stays.
Typical stay
6 - 7 months
Medicaid
66% of new residents, often for long-term daily care.
Typical stay
5 - 6 months
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$3.2M
Operating loss
-$481.6K
Privately-owned community
Operated by a business corporation.
Home revenue
$3.2M
Operating loss
-$481.6K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$1.7M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$2.0M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$3.7M
52 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 55 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
CMS Certification Number675453
AwardsReaders’ Choice 2018 and 2019 Best Rehab Facility
Staffing
Key information about the people who lead and staff this community.
ContactRandy Langford, Executive Director
Rehabilitation Services
Skilled Nursing
Specific ProgramsOur Community, Amenities, Services, Activities, Photo Gallery, Virtual Tour, Admissions, Financial Info, Schedule a Tour, Resources, About, Mission, Vision & Values, Management Team, Contact Us, Work With Us
Food DescriptionThe facility provides the best food for residents.
What does this home offer?
Housing Options: Private / Semi-Private Rooms
Building Type: Single-story
Dining Services
Beauty Services
Housekeeping Services
Recreational Activities
Exercise Programs
Types of Care at The Collinwood Care Center
Nursing Home
Inspection History
In Texas, the Health and Human Services Commission (HHSC) is the primary regulatory body that conducts unannounced inspections and publishes quality reports for all long-term care homes.
8 visits/inspections
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
Latest inspection
Date
August 7, 2025
Annual Inspection27 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Texas average: 32 deficiencies
Inspection Report Summary for The Collinwood Care Center
The most recent inspection on August 7, 2025, identified deficiencies related to failure to provide scheduled showers and incomplete documentation for a resident requiring extensive assistance. Earlier inspections showed a pattern of issues including inadequate infection control practices, incomplete or outdated care plans, environmental cleanliness concerns, and lapses in behavioral health services and abuse investigations. Complaint investigations substantiated failures in abuse prevention, timely reporting, and thorough investigations, with one immediate jeopardy finding later resolved; enforcement actions or fines were not listed in the available reports. Most complaints were substantiated, particularly involving abuse allegations and inadequate behavioral health care. The inspection history indicates ongoing challenges with resident care and infection control, with no clear improvement trend over time.
Health Inspection History
Inspections
Total health citations
22
Texas average 25.9
Citations per inspection
3.67
Texas average 3.67
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
8 of 22 citations resulted from standard inspections; 9 of 22 resulted from complaint investigations; and 5 of 22 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
3
3
50% worse than Texas averageTexas average: 2
Serious Health citations
0
0
100% better than Texas averageTexas average: 0.4
3 critical citations
0 serious citations
19 moderate citations
0 minor citations
Citations history (last 3 years)
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Aug 07, 2025
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Aug 07, 2025
Corrected
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Aug 07, 2025
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Aug 07, 2025
Corrected
Care Planning moderate citation
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Aug 07, 2025
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Aug 07, 2025
Corrected
Resident Rights moderate citation
Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care.
Aug 07, 2025
Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care.
Aug 07, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Collin County The information below is reported by the Texas Health and Human Services Commission.
Filter by care type
| Princeton Medical Lodge |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Princeton | 138 | 88.3% | +39% | 2.45 | -68% | -33% | 0 | 15 | 5.0 | 0 | 119 | - | 24 | Moon, Jordan | $24.6M | $5.9M | 23.9% | 676485 | ||||
| Victoria Gardens of Allen |
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Allen | 120 | 81.2% | +28% | 3.39 | -29% | -7% | 0 | 20 | 2.0 | 0 | 73 | - | 71 | Harden Non-Hud Holdco, Llc | $13.8M | $5.5M | 39.9% | 675882 | ||||
| Prairie Estates |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Frisco (Meadow Creek) | 180 | 79.6% | +25% | - | +9% | - | 2 | 20 | 2.9 | 2 | 144 | - | 22 | Sutton Health Care Center Ltd Co | $15.4M | $7.1M | 46.3% | 676145 | ||||
| The Collinwood Care Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Plano | 120 | 52.5% | -17% | 3.83 | -19% | +6% | 1 | 22 | 3.7 | 3 | 62 | A+ | 55 | Dsj Healthcare Inc | $3.2M | $1.7M | 53.1% | 675453 |
Places of interest near The Collinwood Care Center
1.8 miles from city center
Estimated distance in miles from Plano's city center to The Collinwood Care Center's address, calculated via Google Maps.
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
66
Employees
62
Contractors
4
Staff to resident ratio
1.14:1
24% worse than Texas averageTexas average ratio: 1.51:1
Avg staff/day
32
Average shift
7.8 hours
0% compared with Texas averageTexas average: 8.1 hours
Total staff hours (quarter)
22,775
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
4
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
16
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
27
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.4 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.4 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
1.1%
245 contractor hours this quarter
Licensed Practical Nurse: 2
Clinical Nurse Specialist: 2
Staff by category
| Certified Nursing Assistant | 27 | 0 | 27 | 8,666 | 91 | 100% | 7.4 |
| Licensed Practical Nurse | 14 | 2 | 16 | 4,435 | 91 | 100% | 8 |
| Medication Aide/Technician | 5 | 0 | 5 | 2,288 | 91 | 100% | 10.3 |
| Physical Therapist | 5 | 0 | 5 | 2,269 | 91 | 100% | 8.6 |
| Registered Nurse | 4 | 0 | 4 | 1,711 | 90 | 99% | 8.3 |
| RN Director of Nursing | 2 | 0 | 2 | 923 | 66 | 73% | 7.8 |
| Other Dietary Services Staff | 2 | 0 | 2 | 882 | 65 | 71% | 7.3 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 497 | 64 | 70% | 7.8 |
| Nurse Practitioner | 1 | 0 | 1 | 416 | 52 | 57% | 8 |
| Clinical Nurse Specialist | 0 | 2 | 2 | 178 | 22 | 24% | 7.7 |
27 Certified Nursing Assistant
% of Days
100%
16 Licensed Practical Nurse
% of Days
100%
5 Medication Aide/Technician
% of Days
100%
5 Physical Therapist
% of Days
100%
4 Registered Nurse
% of Days
99%
2 RN Director of Nursing
% of Days
73%
2 Other Dietary Services Staff
% of Days
71%
1 Administrator
% of Days
70%
1 Mental Health Service Worker
% of Days
70%
1 Nurse Practitioner
% of Days
57%
2 Clinical Nurse Specialist
% of Days
24%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
58
Medicare
2
3.4% of residents
Medicaid
36
62.1% of residents
Private pay or other
20
34.5% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
10.3
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
10.3
19% worse than Texas averageTexas average: 8.6
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
22.0
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
22.0
37% worse than Texas averageTexas average: 16.0
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
22.4%
Percent of long-stay residents whose need for help with daily activities has increased
22.4%
39% worse than Texas averageTexas average: 16.2%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
23.7%
Percent of long-stay residents whose ability to move independently worsened
23.7%
46% worse than Texas averageTexas average: 16.2%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
19.8%
Percent of low risk long-stay residents who lose control of their bowels or bladder
19.8%
27% worse than Texas averageTexas average: 15.7%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
0.8%
Percent of long-stay residents experiencing one or more falls with major injury
0.8%
74% better than Texas averageTexas average: 3.2%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
4.0%
Percent of long-stay high risk residents with pressure ulcers
4.0%
9% better than Texas averageTexas average: 4.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.0%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than Texas averageTexas average: 0.8%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
0.5%
Percent of long-stay residents who lose too much weight
0.5%
86% better than Texas averageTexas average: 3.5%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
4.5%
Percent of long-stay residents who have depressive symptoms
4.5%
57% worse than Texas averageTexas average: 2.9%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
12.9%
Percent of long-stay residents who received an antipsychotic medication
12.9%
64% worse than Texas averageTexas average: 7.9%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
In line with Texas averageTexas average: 97.3%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
In line with Texas averageTexas average: 97.9%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
11% better than Texas averageTexas average: 90.4%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Texas averageTexas average: 1.4%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
14% better than Texas averageTexas average: 88.0%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$79K
In line with Texas averageTexas average: $80K
Number of fines
1
60% fewer fines than Texas averageTexas average: 2.5
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Texas averageTexas average: 0.2
Fines amount comparison
Fines amount comparison
This facility
$79K
Texas average
$80K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
May 22, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
May 22, 2025
$79K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for The Collinwood Care Center based on CMS SNF Cost Reports.
Occupancy Rate
52.5%
↓ 7.0pp vs 2022
Net Income
-$481.6K
↓ ~$1.3M vs 2022
Total Payroll
$2.2M
↓ ~$2.1M vs 2022
Profit Margin
-14.8%
↓ 24.3pp vs 2022
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