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The Residence at Bala Cynwyd
Assisted Living, Independent Living, Memory Care & Respite Care · Bala Cynwyd, PA
Exterior view of a senior living facility building Exterior view of The Residence at Bala Cynwyd Exterior view of the assisted living facility with flag Signage for The Residence at Bala Cynwyd Exterior view of The Residence at Bala Cynwyd Bright common area with comfortable seating and dining arrangement Common area with a pool table and seating Bright common area with comfortable seating and decor Cozy resident room with seating area and modern decor Residents attending an art presentation in a common area

The Residence at Bala Cynwyd

Assisted Living, Independent Living, Memory Care & Respite Care · Bala Cynwyd, PA
251 Rock Hill Rd, Bala Cynwyd, PA 19004 View map Calculator: See prices in your area
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Overview of The Residence at Bala Cynwyd

Nestled in the heart of the historic and charming town of Bala Cynwyd, Pennsylvania, The Residence at Bala Cynwyd stands as a beacon of refined senior living. This vibrant community offers a comfortable and enriching lifestyle, blending convenience with a warm sense of community. Dedicated to meeting its residents’ diverse needs and preferences, The Residence at Bala Cynwyd provides a spectrum of services, including independent living, assisted living, memory care, and respite care. This comprehensive approach ensures that each resident receives tailored support, fostering a sense of well-being and fulfillment.

The Residence at Bala Cynwyd isn’t just a place to live; it’s a place to thrive—a community where residents flourish, build meaningful connections, and embrace each day with vitality. Discover the art of refined senior living at The Residence at Bala Cynwyd—where life is lived to the fullest. Elegance meets functionality in the spacious and refined apartments, offering residents a comfortable and stylish retreat. The community’s commitment to a holistic lifestyle is evident in its diverse dining options, wellness center, and engaging programs catering to residents’ interests. Residents at The Residence at Bala Cynwyd enjoy proximity to amenities, including shops, restaurants, parks, and cultural attractions. It’s not just a residence; it’s a thriving hub in a delightful town where every day presents new opportunities for exploration and enjoyment.

Facility Direct Line (610) 664-2800
Facility Direct Line (610) 664-2800
Bed community size
86-bed community Rank #267 / 555Bed count — State benchmarkedThis home is ranked 267th out of 555 homes in Pennsylvania. Shows this facility's certified or reported bed count compared to other Pennsylvania facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 72 / 100 Rank #132 / 668Walk Score — State benchmarkedThis home is ranked 132nd out of 668 homes in Pennsylvania. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Pennsylvania facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

About this community

Occupancy

Occupancy rate
57%
Rank #392 / 518Occupancy rate — State benchmarkedThis home is ranked 392nd out of 518 homes in Pennsylvania. Shows this facility's occupancy rate versus the Pennsylvania average, with its Statewide rank out of 518. Higher occupancy signals strong local demand and financial stability.Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the Pennsylvania average: 78.7%
Occupied beds
49 / 86
Average occupied beds in Pennsylvania homes 103 beds

License Details

Facility TypePersonal Care Homes
StatusLicensed
IssuanceFebruary 24, 2026
ExpirationFebruary 24, 2027
CountyMontgomery
License LevelFULL
License Number149790

Ownership & Operating Entity

The Residence at Bala Cynwyd is legally operated by Lcb Bala Cynwyd, Llc.

Profit StatusFor-profit

Type Of Units

Alzheimer's
26 units
Total beds
86 units

State Inspection Report (PA)

November 24, 2025
81 Total Daily Staff PA avg: 76.9 Rank #150 / 361 Total Daily Staff — State benchmarked This home is ranked 150th out of 361 homes in Pennsylvania. Shows this facility's total daily staff compared to the Pennsylvania average among 361 comparable communities in the ranking pool. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.
61 Waking Staff
0 Resident Support Staff
52 Residents Served
7 Current Residents

Secured Dementia Care Unit (PA)

Reflections
26 Capacity
23 Residents Served

Resident Conditions (PA)

Age 60+ 52 (100%)
Mobility Need 29 (56%)

Contact The Residence at Bala Cynwyd

Inspection History

In Pennsylvania, the Department of Human Services (for assisted living facilities) and the Department of Health (for nursing homes) conduct unannounced inspections to verify adherence to state regulations.

Since 2023 · 3 years of data 22 citations 3 complaints 6 inspections 3 waivers
Inspection Score Info A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Pennsylvania state average. The score below shows how many points this facility sits above or below the typical Pennsylvania assisted living residence score (the benchmark); higher is better.

At the Pennsylvania average for assisted living residences (83/100)

Rank #233 / 460 in Pennsylvania Inspection Score — State benchmarked This home is ranked 233rd out of 460 homes in Pennsylvania. Shows this facility's inspection score compared to the Pennsylvania average among 460 comparable communities in the ranking pool. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking. Inspection score: 83 out of 100. Letter grade B. At the Pennsylvania average for assisted living residences (83/100)

Waivers Info A higher number of waivers may indicate the facility relies on staff who don't fully meet standard credential requirements. A lower number may suggest the facility meets staffing qualification standards without exemptions.

This Facility PA Average vs. PA Avg
  • Waivers are Pennsylvania Department of Health exemptions that let a facility operate outside required staffing ratios or staff credential rules. A higher count can signal that the facility regularly relies on exceptions — for example, fewer nursing hours per resident or staff who don't fully meet qualification standards — which may affect day-to-day care.
    3
    vs 0.9 avg
    ↑ 233% higher than PA avg
Data reflects the most recent 3 years (since 2023).

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Pennsylvania state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2023 vs. Pennsylvania state average
Overall vs. PA average 0 Worse No metrics in this bucket. 8 Better Metrics better than Pennsylvania average:
• Total citations (65% below)
• Citations per year (65% below)
• Citations per inspection (35% below)
• Total inspections (45% below)
• Inspections with citations (50% below)
• Inspection citation rate (8% below)
• Total complaints (25% below)
• Complaints per year (23% below)
Latest Inspection April 1, 2025 Complaint Investigation

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityPA Averagevs. PA Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 2263 This facility has 65% fewer total citations than a typical Pennsylvania assisted living residence (22 vs. PA avg 63).↓ 65% better Rank #127 / 482 Total citations — State benchmarked This home is ranked 127th out of 482 homes in Pennsylvania. Shows this facility's total citations compared to the Pennsylvania average among 482 comparable communities in the ranking pool. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.
Citations per year Info Average citations per year since 2023. 7.321 This facility has 65% fewer citations per year than a typical Pennsylvania assisted living residence (7.3 vs. PA avg 21).↓ 65% better
Citations per inspection Info Average citations per inspection. 3.75.7 This facility has 35% fewer citations per inspection than a typical Pennsylvania assisted living residence (3.7 vs. PA avg 5.7).↓ 35% better Rank #230 / 482 Citations per inspection — State benchmarked This home is ranked 230th out of 482 homes in Pennsylvania. Shows this facility's citations per inspection compared to the Pennsylvania average among 482 comparable communities in the ranking pool. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityPA Averagevs. PA Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 611 This facility has 45% fewer total inspections than a typical Pennsylvania assisted living residence (6 vs. PA avg 11).↓ 45% better
Inspections with citations Info Inspections that resulted in at least one regulatory citation. 48 This facility has 50% fewer inspections with citations than a typical Pennsylvania assisted living residence (4 vs. PA avg 8).↓ 50% better
Inspection citation rate Info Percentage of inspections that resulted in at least one citation. 67%73% This facility has 6 percentage points lower inspection citation rate than a typical Pennsylvania assisted living residence (67% vs. PA avg 73%).↓ 6% better Rank #223 / 482 Inspection citation rate — State benchmarked This home is ranked 223rd out of 482 homes in Pennsylvania. Shows this facility's % of inspections with citations compared to the Pennsylvania average among 482 comparable communities in the ranking pool. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityPA Averagevs. PA Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 34 This facility has 25% fewer total complaints than a typical Pennsylvania assisted living residence (3 vs. PA avg 4).↓ 25% better Rank #245 / 482 Total complaints — State benchmarked This home is ranked 245th out of 482 homes in Pennsylvania. Shows this facility's complaint inspections compared to the Pennsylvania average among 482 comparable communities in the ranking pool. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.
Complaints per year Info Average complaints per year since 2023. 11.3 This facility has 23% fewer complaints per year than a typical Pennsylvania assisted living residence (1 vs. PA avg 1.3).↓ 23% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • The most recent inspection on April 1, 2025 found seven deficiencies including unauthorized restraints and record access denial, but the accepted plan of correction was fully implemented by June 2025.
  • The August 19, 2024 renewal inspection identified eight deficiencies involving contract irregularities, water damage, medication availability, and food safety issues.
  • Multiple inspections from June 2023 to July 2023 showed recurring problems with medication administration, reporting abuse, and incomplete resident records, with plans of correction accepted each time.
Show Inspection Reports

Places of interest near The Residence at Bala Cynwyd

Address 0.7 miles from city center Info Estimated distance in miles from Bala Cynwyd's city center to The Residence at Bala Cynwyd's address, calculated via Google Maps. — 4 miles to nearest hospital (Chestnut Hill Hospital)

Calculate Travel Distance to The Residence at Bala Cynwyd

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Frequently Asked Questions about The Residence at Bala Cynwyd

Who is the owner of The Residence at Bala Cynwyd?

The Residence at Bala Cynwyd is legally operated by Lcb Bala Cynwyd, Llc.

Is The Residence at Bala Cynwyd in a walkable area?

The Residence at Bala Cynwyd has a walk score of 72. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the license number of The Residence at Bala Cynwyd?

According to PA state health department records, The Residence at Bala Cynwyd's license number is 149790.

When does The Residence at Bala Cynwyd's license expire?

According to PA state health department records, The Residence at Bala Cynwyd's license expires on February 24, 2027.

What is the occupancy rate at The Residence at Bala Cynwyd?

The Residence at Bala Cynwyd's occupancy is 57%.

Does The Residence at Bala Cynwyd operate as a for-profit or non-profit?

The Residence at Bala Cynwyd is registered as a for-profit in PA.

How many beds does The Residence at Bala Cynwyd have?

The Residence at Bala Cynwyd has 86 beds.

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