Every person who worked here at any point in the quarter, employees and contractors. It is not how many are on site at once: that is the "on an average day" figure.
250
249 employees · 1 contractor · 88 on an average day Westport Rehabilitation and Nursing Center
Nursing Home & Skilled Nursing · Richmond, VA
ALM Inspection Grade
F
ALM's inspection grade is 58 / 100, an F — 25 points below the Virginia average for CMS-certified facilities (83/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
ALM's inspection grade is 58 / 100, an F — 25 points below the Virginia average for CMS-certified facilities (83/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
CMS overall rating
1/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
1/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Westport Rehabilitation and Nursing Center
Nursing Home & Skilled Nursing · Richmond, VA
ALM Inspection Grade
F
ALM's inspection grade is 58 / 100, an F — 25 points below the Virginia average for CMS-certified facilities (83/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
ALM's inspection grade is 58 / 100, an F — 25 points below the Virginia average for CMS-certified facilities (83/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
CMS overall rating
1/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
1/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Westport Rehabilitation and Nursing Center accepts Medicare, Medicaid, and private pay.
Overview of Westport Rehabilitation and Nursing Center
Westport Rehabilitation and Nursing Center in Richmond, Virginia is dedicated to providing patient-focused care that is proactive and tailored to the unique needs of each individual in their retirement years. They have established strong partnerships with local hospitals and physicians to ensure comprehensive and coordinated care for seniors. They mainly offer a wide range of services, including short-term rehabilitation, long-term care, respite care, and room care service. With an array of therapies available, including wound care, IV therapy, occupational therapy, physical therapy, and speech therapy, Westport Rehabilitation and Nursing Center is definitely at the top of their game.
In addition to their medical services, the center also places importance on social, recreational, and religious activities, recognizing the importance of holistic care. They offer round-the-clock admissions, and accept various insurance plans such as Virginia Premier, Tricare, Humana, and more, making their services accessible to a wide range of patients. Westport Rehabilitation and Nursing Center is unquestionably committed to a warm and supportive environment for their residents, with a focus on enhancing their overall well-being.
To ensure effective communication, the home provides sign language and oral interpreters for seniors at no additional cost. They also offer specialized programs for cardiac patients, orthopedic patients, and those requiring long-term care. With a dedicated therapy team and advanced amenities like the AntiGravity treadmill, dynamic stair trainer, CyberCycles, and swallowing stimulation therapy, Parham Healthcare and Rehabilitation Center is committed to delivering top-quality care. In addition to their medical services, the center also places emphasis on providing a delightful dining experience, with nutritious and delicious meals that contribute to the overall well-being of residents.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing
Data period: Q4 2025 (October 1 – December 31, 2025).
Nursing care per resident per day and state rankings: CMS Provider Information.
Headcount, shifts and contractors: CMS Payroll-Based Journal (PBJ).
Resident count: CMS Long-Term Care Facility Characteristics (data as of Jun 2026).
Total nursing care per resident / day
This nursing home is ranked 59th out of 67 nursing homes we track in Virginia for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 4m
This nursing home is ranked 59th out of 67 nursing homes we track in Virginia for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 4mStandout metric: Physical therapist is +88% above Virginia average
4 of 6 metrics below Virginia average
Daily care time per resident, by role
Registered nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. All 19 are the facility's own employees; no agency contractors work in this role.
19 staff · 8.6-hour shifts
19m
↓ 55% · VA 41mThis facility: 19m per resident per day, 55% below the Virginia average of 41m (among Virginia facilities reporting a recent figure).
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. All 19 are the facility's own employees; no agency contractors work in this role.
19 staff · 8.6-hour shiftsUS average: 41m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 41m
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. All 43 are the facility's own employees; no agency contractors work in this role.
43 staff · 10.2-hour shifts
1h 6m
↑ 10% · VA 1h 0mThis facility: 1h 6m per resident per day, 10% above the Virginia average of 1h 0m (among Virginia facilities reporting a recent figure).
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. All 43 are the facility's own employees; no agency contractors work in this role.
43 staff · 10.2-hour shiftsUS average: 52m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 52m
Certified nursing assistant
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. All 98 are the facility's own employees; no agency contractors work in this role.
98 staff · 9.3-hour shifts
1h 39m
↓ 22% · VA 2h 8mThis facility: 1h 39m per resident per day, 22% below the Virginia average of 2h 8m (among Virginia facilities reporting a recent figure).
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. All 98 are the facility's own employees; no agency contractors work in this role.
98 staff · 9.3-hour shiftsUS average: 2h 21m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 2h 21m
Physical therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
9m
↑ 88% · VA 5mThis facility: 9m per resident per day, 88% above the Virginia average of 5m (among Virginia facilities reporting a recent figure).
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
US average: 4m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 4m
Total nursing, weekends
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
RN + LPN + aide · Sat–Sun
2h 43m
↓ 18% · VA 3h 19mThis facility: 2h 43m per resident per day, 18% below the Virginia average of 3h 19m (among Virginia facilities reporting a recent figure).
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
RN + LPN + aide · Sat–SunUS average: 3h 26m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 3h 26m
RN, weekends
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
Sat–Sun
16m
↓ 44% · VA 28mThis facility: 16m per resident per day, 44% below the Virginia average of 28m (among Virginia facilities reporting a recent figure).
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
Sat–SunUS average: 29m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 29m
Headcount
Every person who worked here at any point in the quarter, employees and contractors. It is not how many are on site at once: that is the "on an average day" figure.
250
249 employees · 1 contractor · 88 on an average day
250 total staff / 200 residents. Residents: CMS Long-Term Care Facility Characteristics (data as of Jun 2026); staff: CMS Payroll-Based Journal (Q4 2025).Residents and staff come from two different CMS releases, so the two counts can be a few months apart.
1.25 : 1
↓ 22% · VA 1.61This facility: 1.25 staff per resident, 22% below the Virginia average of 1.61 (among Virginia facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
250 staff ÷ 200 residents
See full Virginia ranking →
Average hours one staff member works on a day they are on shift, across every role.
8.8 h
↑ 10% · VA 8 hThis facility: 8.8 h, 10% above the Virginia average of 8 h (among Virginia facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
71,626 staff hours this quarter
See full Virginia ranking →99.7% of staff hours were worked by the facility's own employees
Virginia average: 91.4% · Contractors this quarter: Occupational Therapy Aide (1)
Why it matters: employees work here week after week and get to know each resident's routines and needs. Agency contractors often rotate between facilities, so a higher employee share usually means more consistent care.
By The Numbers
Community insights.
Bed count
A large-scale community that may provide a wide range of amenities, services, and structured programs.
225
Rank #5 / 74Bed count — State benchmarked This nursing home is ranked 5th out of 74 nursing homes we track in Virginia for bed count. Shows this facility's certified or reported bed count compared to other Virginia facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Virginia that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
A large-scale community that may provide a wide range of amenities, services, and structured programs.
225
Rank #5 / 74Bed count — State benchmarked This nursing home is ranked 5th out of 74 nursing homes we track in Virginia for bed count. Shows this facility's certified or reported bed count compared to other Virginia facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Virginia that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.High-capacity home · May provide extensive amenities, services and programs.
Walk Score
Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.
Rank #49 / 76Walk Score — State benchmarked This nursing home is ranked 49th out of 76 nursing homes we track in Virginia for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Virginia facilities. Higher scores benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Virginia that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.
Rank #49 / 76Walk Score — State benchmarked This nursing home is ranked 49th out of 76 nursing homes we track in Virginia for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Virginia facilities. Higher scores benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Virginia that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
28
/ 100
Occupancy rate
Occupancy between 85% and 95% suggests balanced demand.
Rank #10 / 62Occupancy rate — State benchmarked This nursing home is ranked 10th out of 62 nursing homes we track in Virginia for occupancy. Shows this facility's occupancy rate versus the Virginia average, with its Statewide rank out of 62. Higher occupancy signals strong local demand and financial stability. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Virginia that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Occupancy between 85% and 95% suggests balanced demand.
Rank #10 / 62Occupancy rate — State benchmarked This nursing home is ranked 10th out of 62 nursing homes we track in Virginia for occupancy. Shows this facility's occupancy rate versus the Virginia average, with its Statewide rank out of 62. Higher occupancy signals strong local demand and financial stability. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Virginia that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
91.7%
This home usually has limited availability
Based on residents per day and 225 beds.
Higher than the Virginia average: 79.3%
Residents per day (avg)
The average number of residents living at this facility on a given day. CMS calculates this figure from the facility's Minimum Data Set (MDS) assessments and uses this value for other measures like Hours Per Resident Per Day (HPRD) and 5-Star Staffing rating.
The average number of residents living at this facility on a given day. CMS calculates this figure from the facility's Minimum Data Set (MDS) assessments and uses this value for other measures like Hours Per Resident Per Day (HPRD) and 5-Star Staffing rating.
206
Source: CMS Provider Information, average daily residents
Avg. Length of Stay
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
103
days
About This Community
LifeWorks Rehab Intensive Therapy & Recovery ProgramA branded program developed by this community's operator or its partners - a named approach to programming or care, rather than an independent external certification.
HeartWorks Recovery – Advanced Cardiac Care ProgramA coordinated cardiac recovery program for people with heart failure or complex heart conditions, combining clinical monitoring, therapy, nutrition, education, and discharge support.
Resident Council
Accept Medicaid
Accept Medicare
Short-Term Rehab
Short-Term Rehabilitation
Joint Replacement and Orthopedic Rehabilitation
Post-Stroke Rehabilitation
HeartWorks RecoveryA branded cardiac rehabilitation program for people recovering from heart failure or other cardiac events, combining medical oversight, therapy, education, and coordinated discharge support.
Physical Therapy
Occupational Therapy
Speech Therapy
IV Therapy and Injections
Physician Services
Pain Management
Advanced Cardiac Care
Fall Prevention and Safety Monitoring
Chronic Disease Management
Wound CareCare for wounds such as pressure sores, surgical wounds, or ulcers, including assessment, dressing changes, and monitoring for infection.
Pulmonary and Respiratory Care (Trach and Ventilator)
Same-Day Evaluations
Hospice and Palliative Care
Social Work & Case ManagementListed as: Social services and discharge planning
Housekeeping
Therapy Gyms
Activities
Birthday Celebrations
Touring HoursMon - Sat | 9:00 - 5:00
CMS Health Inspection History
ALM Inspection Grade
58 / 100
Calculated from CMS inspection data for this community's nursing-home beds
How it compares
25 points below the Virginia average for CMS-certified facilities (83/100)
Category breakdown
Citations
Concern
344 severity-weighted points (126 citations) · 4× higher than the typical CMS-certified VA facility (median: 81)
Enforcement
Concern
$64,127 in fines · 2 enforcement actions
Persistence
Concern
51 days to fix issues · slower than the typical CMS-certified VA facility (median: 41)
Total health inspections
11
↑ 162% · VA 4.2This facility: 11, 162% above the Virginia average of 4.2 (among Virginia facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Total health citations
126
Rank #65 / 66Health citations — State benchmarked This nursing home is ranked 65th out of 66 nursing homes we track in Virginia for health citations. Shows this facility's total health deficiency citations benchmarked to the Virginia State average, with a ranking across all 66 VA facilities. Lower citation counts earn a better rank. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Virginia that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.↑ 224% · VA 38.9This facility: 126, 224% above the Virginia average of 38.9 (among Virginia facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Citations per inspection
11.45
Rank #48 / 66Citations per inspection — State benchmarked This nursing home is ranked 48th out of 66 nursing homes we track in Virginia for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the Virginia mean across 66 facilities with citation data. Lower is better. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Virginia that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.↑ 26% · VA 9.06This facility: 11.45, 26% above the Virginia average of 9.06 (among Virginia facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Citation severity
100% corrected
126 of 126 citations corrected
Critical
J–L
0
↓ 100% · VA 0.5This facility: 0, 100% below the Virginia average of 0.5 (among Virginia facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Immediate jeopardy
Serious
G–I
2
↑ 100% · VA 1This facility: 2, 100% above the Virginia average of 1 (among Virginia facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Actual harm
Moderate
D–F
124
↑ 237% · VA 36.8This facility: 124, 237% above the Virginia average of 36.8 (among Virginia facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
No harm, more than minimal risk
Minor
A–C
0
↓ 100% · VA 0.7This facility: 0, 100% below the Virginia average of 0.7 (among Virginia facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
No harm, minimal riskLatest inspection: Feb 05, 2026 · 2 citations, all corrected
Most cited category: Quality of Life & Care, 32 of 126 citations · 9 categories in total
Citations history
Most recent first
Feb 05, 2026
2 citations
Care Planning moderate citation
Corrected
Corrected
Resident Rights moderate citation
Corrected
Corrected
Oct 22, 2025
14 citations
Abuse/Neglect moderate citation
Corrected
Corrected
Abuse/Neglect moderate citation
Corrected
Corrected
Nutrition moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care serious citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Care Planning moderate citation
Corrected
Corrected
Care Planning moderate citation
Corrected
Corrected
Care Planning moderate citation
Corrected
Corrected
Care Planning moderate citation
Corrected
Corrected
Resident Rights moderate citation
Corrected
Corrected
Resident Rights moderate citation
Corrected
Corrected
Resident Rights moderate citation
Corrected
Corrected
May 09, 2025
1 citation
Care Planning moderate citation
Corrected
Corrected
Mar 11, 2025
3 citations
Nutrition moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Care Planning moderate citation
Corrected
Corrected
Dec 04, 2024
2 citations
Nursing Services moderate citation
Corrected
Corrected
Quality of Care serious citation
Corrected
Corrected
Nov 21, 2024
28 citations
Abuse/Neglect moderate citation
Corrected
Corrected
Abuse/Neglect moderate citation
Corrected
Corrected
Abuse/Neglect moderate citation
Corrected
Corrected
Abuse/Neglect moderate citation
Corrected
Corrected
Abuse/Neglect moderate citation
Corrected
Corrected
Administration moderate citation
Corrected
Corrected
Nutrition moderate citation
Corrected
Corrected
Nutrition moderate citation
Corrected
Corrected
Nutrition moderate citation
Corrected
Corrected
Nutrition moderate citation
Corrected
Corrected
Nutrition moderate citation
Corrected
Corrected
Nutrition moderate citation
Corrected
Corrected
Pharmacy moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Care Planning moderate citation
Corrected
Corrected
Care Planning moderate citation
Corrected
Corrected
Care Planning moderate citation
Corrected
Corrected
Care Planning moderate citation
Corrected
Corrected
Care Planning moderate citation
Corrected
Corrected
Showing the 50 most recent of 126 citations.
Top deficiency categories
Share of 126 citations
Quality of Life & Care
32 deficiencies (25%)
Resident Assessment & Care Planning
31 deficiencies (25%)
Resident Rights
29 deficiencies (23%)
Nutrition & Dietary
12 deficiencies (10%)
Pharmacy Services
8 deficiencies (6%)
Abuse, Neglect & Exploitation
7 deficiencies (6%)
Administration
3 deficiencies (2%)
Nursing & Physician Services
3 deficiencies (2%)
Infection Control
1 deficiency (1%)
How citations are counted
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
65 of 126 citations resulted from standard inspections; 37 of 126 resulted from complaint investigations; and 24 of 126 came from combined inspections (standard and complaint).
Includes all CMS health inspection records for this property, which could include management/ownership changes.
Source
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Show Inspection Reports
Enforcement
Penalties and fines
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database · Data as of Aug 2026
2 penalties in the past 3 years
Latest: Oct 22, 2025 · $55,021 civil money penalty
Oct 22, 2025 · $55,021 civil money penalty
Nov 21, 2024 · $9,106 civil money penalty
Total fines
$64,127
↑ 1% · VA $64KThis facility: $64,127, 1% above the Virginia average of $63,545. Average among the 104 Virginia facilities with a penalty on record.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.US avg $67KUS average: $67,417, among the 6,775 US facilities with a penalty on record.Rank #67 / 69Federal fines — State benchmarked This nursing home is ranked 67th out of 69 nursing homes we track in Virginia for federal fines. Shows this facility's cumulative CMS federal fine dollars versus the Virginia average among facilities with fines, and where it ranks among 69 facilities in the pool. Lower total dollars mean a better rank. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Virginia that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Number of fines
2
↑ 31% · VA 1.53This facility: 2, 31% above the Virginia average of 1.53. Average among the 104 Virginia facilities with a penalty on record.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.US avg 1.96US average: 1.96, among the 6,775 US facilities with a penalty on record.
Payment denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
VA avg 0.11Virginia average: 0.11. Average among the 104 Virginia facilities with a penalty on record.US avg 0.36US average: 0.36, among the 6,775 US facilities with a penalty on record.
Penalty history · past 3 years
Oct 22, 2025
Civil money penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
$55,021
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
$55,021
Nov 21, 2024
Civil money penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
$9,106
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
$9,106Fine amount comparison
This facility
$64,127
Virginia average
$63,545
US average
$67,417
Totals count every penalty on record; the history lists the past 3 years. Virginia and US averages are among facilities with a penalty on record.
A civil money penalty is a fine for noncompliance, per day or per instance. A payment denial stops Medicare/Medicaid payments for new residents until issues are fixed.
Health Outcomes
Quality of care over time
How residents at this home fare on health outcomes and preventive care, compared with the Virginia average.
CMS star rating for the care of long-stay residents, who live at the home for 100 days or more. It is built from the long-stay quality measures below. 5 stars is the best.
3
/ 5
Average
↓ 23% · VA 3.9This facility: 3.0, 23% below the VA average of 3.9 (among VA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
CMS star rating for the care of short-stay residents, mostly people recovering after a hospital stay for under 100 days. It is built from the short-stay quality measures below. 5 stars is the best.
1
/ 5
Significantly below average
↓ 74% · VA 3.9This facility: 1.0, 74% below the VA average of 3.9 (among VA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Average of five long-stay measures: pressure ulcers, falls with major injury, unplanned weight loss, worsening ability to walk, and needing more help with daily activities. Each is the % of residents affected, so lower is better.
9.9
Score · lower is better
↑ 13% · VA 8.7This facility: 9.9, 13% above the VA average of 8.7 (among VA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Average of three long-stay measures: needing more help with daily activities, worsening ability to walk, and loss of bowel or bladder control. Each is the % of residents affected, so lower is better.
17.7
Score · lower is better
↑ 2% · VA 17.4This facility: 17.7, 2% above the VA average of 17.4 (among VA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.13 long-stay measures: 4 better, 5 worse, 4 near VA average
8 short-stay measures: 5 worse, 3 compared with US only
Long-stay residents
People who live at the home · 13 measures
Daily care & independence
Needed more help with daily activities
Percent of long-stay residents whose need for help with daily activities has increased
15.9%
↑ 7% · VA 14.9This facility: 15.9, 7% above the VA average of 14.9 (among VA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents whose need for help with daily activities has increased
15.9%
↑ 7% · VA 14.9This facility: 15.9, 7% above the VA average of 14.9 (among VA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Walking ability worsened
Percent of long-stay residents whose ability to move independently worsened
15.7%
↑ 1% · VA 15.6This facility: 15.7, 1% above the VA average of 15.6 (among VA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents whose ability to move independently worsened
15.7%
↑ 1% · VA 15.6This facility: 15.7, 1% above the VA average of 15.6 (among VA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Bowel or bladder incontinence (low-risk residents)
Percent of low risk long-stay residents who lose control of their bowels or bladder
21.5%
↓ 1% · VA 21.8This facility: 21.5, 1% below the VA average of 21.8 (among VA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of low risk long-stay residents who lose control of their bowels or bladder
21.5%
↓ 1% · VA 21.8This facility: 21.5, 1% below the VA average of 21.8 (among VA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Safety & clinical stability
Urinary tract infection
Percent of long-stay residents with a urinary tract infection
0.9%
↓ 43% · VA 1.6This facility: 0.9, 43% below the VA average of 1.6 (among VA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents with a urinary tract infection
0.9%
↓ 43% · VA 1.6This facility: 0.9, 43% below the VA average of 1.6 (among VA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Falls with major injury
Percent of long-stay residents experiencing one or more falls with major injury
3.5%
↓ 3% · VA 3.6This facility: 3.5, 3% below the VA average of 3.6 (among VA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents experiencing one or more falls with major injury
3.5%
↓ 3% · VA 3.6This facility: 3.5, 3% below the VA average of 3.6 (among VA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Pressure ulcers (high-risk residents)
Percent of long-stay high risk residents with pressure ulcers
11.1%
↑ 137% · VA 4.7This facility: 11.1, 137% above the VA average of 4.7 (among VA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay high risk residents with pressure ulcers
11.1%
↑ 137% · VA 4.7This facility: 11.1, 137% above the VA average of 4.7 (among VA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Physical & mental health
Lost too much weight
Percent of long-stay residents who lose too much weight
3.4%
↓ 38% · VA 5.4This facility: 3.4, 38% below the VA average of 5.4 (among VA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents who lose too much weight
3.4%
↓ 38% · VA 5.4This facility: 3.4, 38% below the VA average of 5.4 (among VA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Depressive symptoms
Percent of long-stay residents who have depressive symptoms
89.6%
↑ 380% · VA 18.7This facility: 89.6, 380% above the VA average of 18.7 (among VA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents who have depressive symptoms
89.6%
↑ 380% · VA 18.7This facility: 89.6, 380% above the VA average of 18.7 (among VA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Antipsychotic use
Percent of long-stay residents who received an antipsychotic medication
17.9%
↑ 26% · VA 14.2This facility: 17.9, 26% above the VA average of 14.2 (among VA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents who received an antipsychotic medication
17.9%
↑ 26% · VA 14.2This facility: 17.9, 26% above the VA average of 14.2 (among VA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Preventive care
Pneumococcal vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
89.1%
↓ 2% · VA 90.9This facility: 89.1, 2% below the VA average of 90.9 (among VA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
89.1%
↓ 2% · VA 90.9This facility: 89.1, 2% below the VA average of 90.9 (among VA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Flu vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
89.6%
↓ 5% · VA 94.0This facility: 89.6, 5% below the VA average of 94.0 (among VA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
89.6%
↓ 5% · VA 94.0This facility: 89.6, 5% below the VA average of 94.0 (among VA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Hospital & emergency visits
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
0.83
↓ 43% · VA 1.46This facility: 0.83, 43% below the VA average of 1.46 (among VA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Number of hospitalizations per 1,000 long-stay resident days.
0.83
↓ 43% · VA 1.46This facility: 0.83, 43% below the VA average of 1.46 (among VA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
ER visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.28
↓ 9% · VA 1.41This facility: 1.28, 9% below the VA average of 1.41 (among VA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.28
↓ 9% · VA 1.41This facility: 1.28, 9% below the VA average of 1.41 (among VA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Short-stay residents
Rehab and recovery after a hospital stay · 8 measures
Daily care & independence
Able to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
57.8%
↑ 8% · US 53.7This facility: 57.8, 8% above the US average of 53.7 (among US facilities reporting a recent figure).
Percentage of residents at or above expected ability to care for themselves at discharge.
57.8%
↑ 8% · US 53.7This facility: 57.8, 8% above the US average of 53.7 (among US facilities reporting a recent figure).
Returned home or to the community
Rate of successful return to home or community from a skilled nursing facility.
44.4%
↓ 12% · US 50.6This facility: 44.4, 12% below the US average of 50.6 (among US facilities reporting a recent figure).
Rate of successful return to home or community from a skilled nursing facility.
44.4%
↓ 12% · US 50.6This facility: 44.4, 12% below the US average of 50.6 (among US facilities reporting a recent figure).Safety & clinical stability
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
1.2%
↑ 55% · US 0.8This facility: 1.2, 55% above the US average of 0.8 (among US facilities reporting a recent figure).
Percentage of SNF residents who experience falls with major injury during their stay.
1.2%
↑ 55% · US 0.8This facility: 1.2, 55% above the US average of 0.8 (among US facilities reporting a recent figure).Physical & mental health
New antipsychotic medication
Percent of short-stay residents who newly received an antipsychotic medication
2.3%
↑ 80% · VA 1.3This facility: 2.3, 80% above the VA average of 1.3 (among VA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of short-stay residents who newly received an antipsychotic medication
2.3%
↑ 80% · VA 1.3This facility: 2.3, 80% above the VA average of 1.3 (among VA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Preventive care
Pneumococcal vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
57.4%
↓ 22% · VA 73.7This facility: 57.4, 22% below the VA average of 73.7 (among VA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
57.4%
↓ 22% · VA 73.7This facility: 57.4, 22% below the VA average of 73.7 (among VA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Flu vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
47.3%
↓ 36% · VA 73.6This facility: 47.3, 36% below the VA average of 73.6 (among VA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
47.3%
↓ 36% · VA 73.6This facility: 47.3, 36% below the VA average of 73.6 (among VA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Hospital & emergency visits
Re-hospitalized after admission
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
23.1%
↑ 5% · VA 22.0This facility: 23.1, 5% above the VA average of 22.0 (among VA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
23.1%
↑ 5% · VA 22.0This facility: 23.1, 5% above the VA average of 22.0 (among VA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
ER visits
Percentage of short-stay residents who had an outpatient emergency department visit.
12.5%
↑ 7% · VA 11.7This facility: 12.5, 7% above the VA average of 11.7 (among VA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percentage of short-stay residents who had an outpatient emergency department visit.
12.5%
↑ 7% · VA 11.7This facility: 12.5, 7% above the VA average of 11.7 (among VA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Arrows show whether a figure is above or below the average. Green is better for residents, red is worse, and yellow means within 5% of the average. Grey compares with the US average only, because CMS publishes no state figure. The line on each bar marks the average.
Quality measures are calculated by CMS from Minimum Data Set (MDS) resident assessments and Medicare claims.
Money and staffing.
Westport Rehabilitation and Nursing Center’s finances from its CMS cost report for the fiscal year ending March 2025, compared with 66 Virginia nursing homes that filed a recent report. Includes all financial data for this property, which could include management/ownership changes.
FY Mar 2025
Is it financially stable?
Profitable on care
14.1% operating margin
+3.6 pts vs prior year
Positive margin in 8 of the last 8 reported years. Net income $4.7M after other income.
Does it invest in staff?
Spends less on payroll than most Virginia homes
50.2% payroll share of revenue
VA average 64.1%Rank #29 / 66Payroll % of net patient revenue — State benchmarked This nursing home is ranked 29th out of 66 nursing homes we track in Virginia for payroll % of net patient revenue. Shows payroll as a percentage of net patient revenue versus the Virginia average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Virginia that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Payroll rose $0.1M while revenue rose $1.4M. A low share can mean leaner staffing; check hours per resident in the staffing section.
FY 2025 scorecard
Each row shows the FY 2025 figure, the change since the prior report, the trend, and how it compares with Virginia homes.
Revenue & profit
Profitable on care
| Metric | FY 2025 | vs prior year | Trend 2017 → 2025Trend | VA median | Compared with VA homesRank in VA | In short |
|---|---|---|---|---|---|---|
| Net patient revenue What the home earns from resident care, after discounts and bad debt. | $33.0M | +$1.4M | Trend 20172025 | VA median $20.8M | Rank in VA Rank #12 / 66Net patient revenue — State benchmarked This nursing home is ranked 12th out of 66 nursing homes we track in Virginia for net patient revenue. Shows this facility's net patient revenue compared to the Virginia average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Virginia that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 83% of homes | Above VA median Higher net patient revenue than 83% of VA homes that filed a recent report. Revenue mostly follows how big a home is. |
| Operating expenses Everything it costs to run the home: staff, supplies, rent, admin. | $28.3M | +$0.0M | Trend 20172025 | VA median — | Rank in VA Not ranked | Within revenue Operating expenses are lower than net patient revenue, so resident care covers its costs. |
| Net patient income Revenue minus operating expenses. Negative means care loses money. | $4.7M | +$1.3M | Trend 20172025 | VA median — | Rank in VA Not ranked | Profit, growing Resident care made money this year, more than in the prior report. |
| Operating margin Net patient income as a share of revenue. The clearest health signal. | 14.1% | +3.6 pts | Trend 20172025 | VA median — | Rank in VA Not ranked | Healthy margin More than 5% of revenue is left after operating expenses. |
| Net income The bottom line after other income. | $4.7M | +$1.1M | Trend — | VA median — | Rank in VA Not ranked | Profit The bottom line is above zero after other income. |
Staffing spend
Spends less of revenue on staff than most Virginia homes
| Metric | FY 2025 | vs prior year | Trend 2017 → 2025Trend | VA median | Compared with VA homesRank in VA | In short |
|---|---|---|---|---|---|---|
| Payroll costs Salaries and wage-related benefits, not counting contract labor. | $16.5M | +$0.1M | Trend 20172025 | VA median $9.5M | Rank in VA Rank #17 / 66Payroll costs — State benchmarked This nursing home is ranked 17th out of 66 nursing homes we track in Virginia for payroll costs. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the Virginia average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Virginia that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 75% of homes | Above VA median Higher payroll than 75% of VA homes. Payroll in dollars mostly follows how big a home is, so this compares size, not staffing levels. |
| Payroll share of revenue Payroll divided by revenue. Higher usually means more staff per resident. | 50.2% | −2.0 pts | Trend 20172025 | VA median 48.7% | Rank in VA Rank #29 / 66Payroll % of net patient revenue — State benchmarked This nursing home is ranked 29th out of 66 nursing homes we track in Virginia for payroll % of net patient revenue. Shows payroll as a percentage of net patient revenue versus the Virginia average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Virginia that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 57% of homes | 13.9 pts under VA average The VA average is 64.1% of revenue. Within 3 points of it reads as near the average. |
Charts, 2017–2025 2 charts · VA benchmark drawn as a dashed line
Revenue, expenses and income
What the home earned from resident care (net patient revenue), what it cost to run (operating expenses) and the difference between the two (net patient income), for each fiscal year it filed a CMS cost report.
USD, millions
Net patient revenue Operating expenses Net patient income No report
Where revenue goes
Both lines are a share of net patient revenue. Payroll share is what goes to salaries and wage-related benefits; operating margin is what is left after every operating cost (below 0%, resident care lost money). The dashed line is the Virginia payroll average.
% of net patient revenue
Payroll share Operating margin VA payroll average No report
Year-by-year data, 2017–2025 every reported year · latest first, scroll sideways
| Metric | 2017 | 2018 | 2019 | 2020no report | 2021 | 2022 | 2023 | 2024 | 2025 |
|---|---|---|---|---|---|---|---|---|---|
| Net patient revenue | $20.6M | $19.3M | $18.7M | $20.5M | $25.6M | $29.6M | $31.6M | $33.0M | |
| Operating expenses | $18.5M | $18.5M | $18.0M | $19.1M | $23.0M | $26.4M | $28.3M | $28.3M | |
| Net patient income | $2.1M | $0.8M | $0.7M | $1.3M | $2.7M | $3.2M | $3.3M | $4.7M | |
| Operating margin | 10.4% | 4.2% | 3.6% | 6.6% | 10.4% | 10.9% | 10.5% | 14.1% | |
| Net income | $2.2M | $0.9M | $0.7M | $2.5M | $3.1M | $2.4M | $3.6M | $4.7M | |
| Payroll costs | $12.2M | $12.6M | $11.8M | $9.9M | $11.6M | $14.2M | $16.5M | $16.5M | |
| Payroll share of revenue | 59.0% | 65.3% | 63.0% | 48.3% | 45.1% | 48.1% | 52.2% | 50.2% | |
| Beds | 225 | 225 | 225 | 225 | 225 | 225 | 225 | 225 | |
| Gross revenue | $28.1M | $26.8M | $25.8M | $26.6M | $33.9M | $37.3M | $37.8M | $39.4M | |
| Salaries | $10.7M | $10.4M | $10.4M | $8.5M | $10.1M | $12.6M | $14.3M | $15.0M | |
| Wage-related costs | $1.5M | $2.2M | $1.4M | $1.4M | $1.4M | $1.6M | $2.2M | $1.6M | |
| Contract labor | $0.2M | $0.1M | $0.2M | $1.3M | $2.4M | $2.1M | $0.3M | $0.1M | |
| Other operating costs | $6.3M | $5.9M | $6.2M | $9.2M | $11.4M | $12.1M | $11.8M | $11.8M | |
| Net patient revenue per day | $318 | $317 | $311 | $338 | $358 | $400 | $421 | $445 | |
| Cost per day | $285 | $304 | $300 | $316 | $320 | $356 | $377 | $382 | |
| Average length of stay | 68.5 days | 76.6 days | 80.2 days | 96.6 days | 91.5 days | 94.1 days | 88.6 days | 103.2 days |
Showing 2025–2023 · scroll sideways for 6 earlier years
Earlier and partial years are in the download. Download CSV
Who this home usually serves
Residents split by who pays for their care: Medicare, Medicaid, or private pay and other sources.
Over a year: CMS SNF Cost Report, FY2025
Snapshot: CMS Long-Term Care Facility Characteristics (quarterly), Jun 2026
Arriving
707 admissions · FY2025
Residents admitted during the year.
Medicare
61 · 9%
Medicaid
459 · 65%
Private pay & other
187 · 26%
Resident snapshot
200 residents · Jun 2026
Residents counted on the date of the latest CMS report, which updates quarterly.
Medicare
23 · 12%
Medicaid
136 · 68%
Private pay & other
41 · 21%
Leaving
717 discharges · FY2025
Residents discharged during the year.
Medicare
157 · 22%
Medicaid
398 · 56%
Private pay & other
162 · 23%
Mostly long-term care residents
Most residents stay for extended periods and receive ongoing daily care.
Places of interest near Westport Rehabilitation and Nursing Center
7.0 miles from city center
Estimated distance in miles from Richmond's city center to Westport Rehabilitation and Nursing Center's address, calculated via Google Maps.
— 0.41 miles to nearest hospital (Henrico Doctors' Hospital)
Calculate Travel Distance to Westport Rehabilitation and Nursing Center
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Info below is compiled from CMS reports & the VA Depts. of Social Services & Health, senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest-ranked to lowest-ranked based on our methodology.
The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
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CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
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Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
HC (Home Care):
Professional care delivered in the person's own home, from companionship to skilled nursing.
HOS (Hospice Care):
Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
PC (Palliative Care):
Comfort-focused care for serious illness at any stage, including alongside curative treatment.
CCRC (Continuing Care Retirement Community):
A campus with multiple care levels so residents can age in place without moving.
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Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
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Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
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A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. This is a proprietary Assisted Living Magazine grade. It is not a government rating. A dash means we have no inspection data for that facility.
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Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
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This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
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CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
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CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
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CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
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CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
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Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
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Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
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Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
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Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
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Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
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Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
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Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
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Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
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Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
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The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
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What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Virginia average is: 64.1% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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CMS Certification Number: the unique federal identifier for this skilled nursing provider.
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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Westminster Canterbury Richmond | NH AL HC IL MC | Richmond | 214
Facility
214
VA AVG
117
Rank
#9 / 74 | ? |
60.7%
Facility
60.7%
VA AVG
79.3%
Rank
#49 / 62 | -23% | 5.20
Facility
5.20
VA AVG
3.87
Rank
#13 / 67 | +61% | +34% | $0
Facility
$0
VA AVG
$64.2k
Rank
#1 / 69 | 14
Facility
14
VA AVG
38.9
Rank
#15 / 66 | 3.5
Facility
3.5
VA AVG
9.1
Rank
#7 / 66 | - | 130 | A+ |
16
Facility
16
VA AVG
41
Rank
#61 / 76 | Westminster Canterbury Corporation | $50.8MFiscal year ending 09/2024
Facility
$50.8MFiscal year ending 09/2024
VA AVG
$22.4M
Rank
#2 / 66 | $26.6MFiscal year ending 09/2024
Facility
$26.6MFiscal year ending 09/2024
VA AVG
$12.1M
Rank
#4 / 66 | 52.3%Fiscal year ending 09/2024
Facility
52.3%Fiscal year ending 09/2024
VA AVG
64.1%
Rank
#20 / 66 | 495096 | ||||
| Our Lady of Hope Health Center | NH AL MC SNF | Richmond | 97
Facility
97
VA AVG
117
Rank
#40 / 74 | ? |
69.1%
Facility
69.1%
VA AVG
79.3%
Rank
#47 / 62 | -13% | 4.32
Facility
4.32
VA AVG
3.87
Rank
#28 / 67 | -59% | +12% | $0
Facility
$0
VA AVG
$64.2k
Rank
#1 / 69 | 34
Facility
34
VA AVG
38.9
Rank
#38 / 66 | 4.9
Facility
4.9
VA AVG
9.1
Rank
#19 / 66 | - | 67 | - |
27
Facility
27
VA AVG
41
Rank
#50 / 76 | Francis Dilorenzo | $19.7MFiscal year ending 06/2025
Facility
$19.7MFiscal year ending 06/2025
VA AVG
$22.4M
Rank
#35 / 66 | $9.3MFiscal year ending 06/2025
Facility
$9.3MFiscal year ending 06/2025
VA AVG
$12.1M
Rank
#36 / 66 | 47.3%Fiscal year ending 06/2025
Facility
47.3%Fiscal year ending 06/2025
VA AVG
64.1%
Rank
#38 / 66 | 495311 | ||||
| Lakewood Retirement | NH AL CCRC IL MC SNF | Richmond (Henrico) | 74
Facility
74
VA AVG
117
Rank
#51 / 74 | ? |
71.6%
Facility
71.6%
VA AVG
79.3%
Rank
#45 / 62 | -10% | 5.41
Facility
5.41
VA AVG
3.87
Rank
#15 / 67 | -48% | +40% | $0
Facility
$0
VA AVG
$64.2k
Rank
#1 / 69 | 22
Facility
22
VA AVG
38.9
Rank
#25 / 66 | 7.3
Facility
7.3
VA AVG
9.1
Rank
#29 / 66 | 1 | 53 | - |
8
Facility
8
VA AVG
41
Rank
#69 / 76 | Heather Rusnak | $42.0MFiscal year ending 12/2024
Facility
$42.0MFiscal year ending 12/2024
VA AVG
$22.4M
Rank
#6 / 66 | $17.8MFiscal year ending 12/2024
Facility
$17.8MFiscal year ending 12/2024
VA AVG
$12.1M
Rank
#15 / 66 | 42.4%Fiscal year ending 12/2024
Facility
42.4%Fiscal year ending 12/2024
VA AVG
64.1%
Rank
#52 / 66 | 495403 | ||||
| Southampton Rehabilitation and Healthcare Center | NH HOS PC RC SNF | Richmond (Oxford) | 195
Facility
195
VA AVG
117
Rank
#12 / 74 | C- |
90.8%
Facility
90.8%
VA AVG
79.3%
Rank
#21 / 62 | +14% | 2.59
Facility
2.59
VA AVG
3.87
Rank
#67 / 67 | -5% | -33% | $36.3k
Facility
$36.3k
VA AVG
$64.2k
Rank
#65 / 69 | 49
Facility
49
VA AVG
38.9
Rank
#52 / 66 | 8.2
Facility
8.2
VA AVG
9.1
Rank
#36 / 66 | 3 | 177 | - |
55
Facility
55
VA AVG
41
Rank
#25 / 76 | Raven Powell | $21.8MFiscal year ending 12/2024
Facility
$21.8MFiscal year ending 12/2024
VA AVG
$22.4M
Rank
#31 / 66 | $8.1MFiscal year ending 12/2024
Facility
$8.1MFiscal year ending 12/2024
VA AVG
$12.1M
Rank
#41 / 66 | 37.3%Fiscal year ending 12/2024
Facility
37.3%Fiscal year ending 12/2024
VA AVG
64.1%
Rank
#62 / 66 | 495423 | ||||
| Westport Rehabilitation and Nursing Center | NH SNF | Richmond | 225
Facility
225
VA AVG
117
Rank
#5 / 74 | F |
91.7%
Facility
91.7%
VA AVG
79.3%
Rank
#10 / 62 | +16% | 3.07
Facility
3.07
VA AVG
3.87
Rank
#59 / 67 | -21% | -21% | $64.1k
Facility
$64.1k
VA AVG
$64.2k
Rank
#67 / 69 | 126
Facility
126
VA AVG
38.9
Rank
#65 / 66 | 11.5
Facility
11.5
VA AVG
9.1
Rank
#48 / 66 | 2 | 206 | - |
28
Facility
28
VA AVG
41
Rank
#49 / 76 | - | $33.0MFiscal year ending 03/2025
Facility
$33.0MFiscal year ending 03/2025
VA AVG
$22.4M
Rank
#12 / 66 | $16.5MFiscal year ending 03/2025
Facility
$16.5MFiscal year ending 03/2025
VA AVG
$12.1M
Rank
#17 / 66 | 50.2%Fiscal year ending 03/2025
Facility
50.2%Fiscal year ending 03/2025
VA AVG
64.1%
Rank
#29 / 66 | 495227 |
Rank badges are statewide and care-type specific: each nursing home is ranked against every other VA nursing home we track that reports that metric, not just the 5 on this page. See how we rank facilities
Financial Assistance for
Nursing Home in Virginia
Westport Rehabilitation and Nursing Center is located in Richmond, Virginia.
Here are the financial assistance programs available to residents in Virginia.
Frequently Asked Questions about Westport Rehabilitation and Nursing Center
Is Westport Rehabilitation and Nursing Center in a walkable area?
Westport Rehabilitation and Nursing Center has a walk score of 28. Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.
What is the occupancy rate at Westport Rehabilitation and Nursing Center?
Westport Rehabilitation and Nursing Center's occupancy is 91.7%.
Are pets allowed at Westport Rehabilitation and Nursing Center?
No, Westport Rehabilitation and Nursing Center has a no-pet policy.
What is the best email address for Westport Rehabilitation and Nursing Center?
The team at Westport Rehabilitation and Nursing Center can be reached at admissions@westporthc.com.
Does Westport Rehabilitation and Nursing Center operate as a for-profit or non-profit?
Westport Rehabilitation and Nursing Center is registered as a for-profit.
What is the overall rating for Westport Rehabilitation and Nursing Center?
Westport Rehabilitation and Nursing Center received a 1-star overall rating from the CMS (Centers for Medicare and Medicaid Services). This score combines results from staffing levels, quality measures, and health inspections.
How many beds does Westport Rehabilitation and Nursing Center have?
Westport Rehabilitation and Nursing Center has 225 beds.
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