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Serenity Spring Senior Living at Scandia Village
Nursing Home, Assisted Living, Hospice Care, Independent Living, Memory Care, Palliative Care & Skilled Nursing · Sister Bay, WI
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Serenity Spring Senior Living at Scandia Village, Nursing Home in Sister Bay, WI — Common area in a senior living facility with seating

Serenity Spring Senior Living at Scandia Village

Nursing Home, Assisted Living, Hospice Care, Independent Living, Memory Care, Palliative Care & Skilled Nursing · Sister Bay, WI
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
2311 Meadow Wood Dr, Sister Bay, WI 54234 View map
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Serenity Spring Senior Living at Scandia Village accepts Medicare, Medicaid, and private pay.
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Serenity Spring Senior Living at Scandia Village accepts Medicare, Medicaid, and private pay.

Overview of Serenity Spring Senior Living at Scandia Village

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Serenity Spring Senior Living at Scandia Village provides a broad spectrum of care options in Sister Bay, Wisconsin, including independent living, assisted living, memory care, skilled nursing, nursing home care, hospice, and palliative care. Residents in independent living occupy private quarters while accessing campus amenities, whereas assisted living adds personal help with daily activities like bathing, dressing, and managing prescriptions. Dedicated memory care units feature secured environments for individuals dealing with dementia.

This 30-bed campus incorporates both post-acute rehabilitation and long-term care, featuring on-site therapy programs and medical oversight from an on-staff physician. Sister Bay CBRF OpCo manages the facility. Given the local 44 walk score, most everyday trips and errands outside the property require automotive transportation.

Prospective residents can get in touch with Serenity Spring Senior Living at Scandia Village to learn about room availability, schedule a tour, and go over financial structures such as Medicare, Medicaid, and private payment.

Facility Direct Line (608) 408-9660
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Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▼ 33.4% Below WI avg. ▼ 33.4% Below WI avg.WI average: 3.0Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▼ 28.5% Below WI avg. ▼ 28.5% Below WI avg.WI average: 2.8Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▼ 17.1% Below WI avg. ▼ 17.1% Below WI avg.WI average: 3.6Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▼ 3.6% Below WI avg. ▼ 3.6% Below WI avg.WI average: 3.1Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day vs Wisconsin averages

Rank #59 / 164Nurse hours — State benchmarkedThis home is ranked 59th out of 164 homes we track in Wisconsin for nurse hours. Shows adjusted nurse hours per resident per day benchmarked to the Wisconsin average, with a ranking across 164 Wisconsin facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Wisconsin that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Total nursing care Info This home is ranked 59th out of 164 homes we track in Wisconsin for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.

4h 29m

5% above state avg
Staff type
Hours / day / resident
vs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
51m
−17% State avg: 1h 1m per day · National avg: 42m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
45m
+17% State avg: 39m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
2h 53m
+9% State avg: 2h 39m per day · National avg: 2h 24m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
3h 49m
Avg State avg: 3h 50m per day · National avg: 3h 31m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
7m
+85% State avg: 4m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
22m
−46% State avg: 41m per day · National avg: 29m per day

2 of 6 metrics below state avg

Standout metric: Physical Therapist is +85% above Wisconsin average

By The Numbers

Community insights.

Bed count Info A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions. 30 Rank #176 / 189Bed count — State benchmarkedThis home is ranked 176th out of 189 homes we track in Wisconsin for bed count. Shows this facility's certified or reported bed count compared to other Wisconsin facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Wisconsin that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Smaller home · May offer a more intimate, personalized care environment.

Walk Score Info Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation. Rank #103 / 184Walk Score — State benchmarkedThis home is ranked 103rd out of 184 homes we track in Wisconsin for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Wisconsin facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Wisconsin that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
44 / 100
Occupancy rate Info Occupancy lower than 85% suggests more openings may be available. Rank #72 / 164Occupancy rate — State benchmarkedThis home is ranked 72nd out of 164 homes we track in Wisconsin for occupancy. Shows this facility's occupancy rate versus the Wisconsin average, with its Statewide rank out of 164. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Wisconsin that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
76.7% This home usually has availability
Higher than the Wisconsin average: 71.8%
Occupied beds
23 / 30
Avg. Length of Stay Info Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
199 days

About this community

License Details

Facility TypeClass CNA (Nonambulatory)
CountyDoor

Ownership & Operating Entity

Serenity Spring Senior Living at Scandia Village is legally operated by Sister Bay CBRF OpCo LLC.

Payment & Insurance

1 service
Accept Medicare

Therapy & Rehabilitation

1 service
Rehabilitation Services

Staffing & Medical

2 services
Doctor on Staff
24-Hour Staffing

Additional Policies & Features

Pets not allowed

Amenities & Lifestyle

Specific ProgramsLong-Term Care & Post-Acute Rehab

Contact Serenity Spring Senior Living at Scandia Village

Inspection History

In Wisconsin, the Department of Health Services, Division of Quality Assurance performs unannounced onsite surveys to ensure that long-term care facilities meet health and safety laws.

Since 2025 · 1 year of data These figures come from state-published data and the state inspection reports we hold on file. The period covered can vary depending on document availability.
Includes all inspection records for this property, which could include management/ownership changes. 2 deficiencies 2 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Wisconsin state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2025 vs. Wisconsin state average
Overall vs. WI average 0 Worse No metrics in this bucket. 2 Better Metrics better than Wisconsin average:
• Total deficiencies (83% below)
• Deficiencies per inspection (43% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityWI Averagevs. WI Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 212 This facility has 83% fewer total deficiencies than a typical Wisconsin nursing home (2 vs. WI avg 12).↓ 83% better
Deficiencies per inspection Info Average deficiencies per inspection. 1.01.75 This facility has 43% fewer deficiencies per inspection than a typical Wisconsin nursing home (1 vs. WI avg 1.75).↓ 43% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityWI Averagevs. WI Avg
Total inspections Info Combined count of all inspections conducted at this facility. 25 This facility has had 60% fewer total inspections than the Wisconsin average (2 vs. WI avg 5). More inspections can mean more regulatory scrutiny rather than worse care.↓ 60% fewer
Show Inspection Reports

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Breakdown by payment type

Medicare

38% of new residents, usually for short-term rehab.

Typical stay 25 days

Private pay

50% of new residents, often for short stays.

Typical stay 3 years

Medicaid

13% of new residents, often for long-term daily care.

Typical stay 2 years

Finances and operations

Based on the home's most recent complete CMS SNF Cost Report — fiscal year ending in 01/2022. This is an older period than most facilities report, so compare with that in mind.

For-profit
Operated by a single business entity.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$6.7M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$1.9M
For-profit Operated by a single business entity.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$6.7M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$1.9M
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.
$3.5M 52.6% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$5.1M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$8.7M
How we calculate these figures

Certified by the Centers for Medicare & Medicaid Services authority — CMS Certification Number: 525494

Show certification details

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Most new residents arrive under private pay (50% of admissions), and a typical private pay stay runs around 3 years.

Admissions
56 total

Coverage residents most often arrive under.

Medicare 38%
Private pay 50%
Medicaid 13%
Discharges
87 total

Coverage residents most often leave under.

Medicare 25%
Private pay 56%
Medicaid 20%

Admissions and discharges reflect care patterns over time — they are not used to rate this facility.

How we assess these insights

Places of interest near Serenity Spring Senior Living at Scandia Village

Address 0.0 miles from city center Info Estimated distance in miles from Sister Bay's city center to Serenity Spring Senior Living at Scandia Village's address, calculated via Google Maps.

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Address

Compare Nursing Homes around the area

Info below is compiled from CMS reports & the WI Dept. of Health Services (DHS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

Official facility name used in federal/state reporting (may differ slightly from the marketing name).
Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment. PC (Palliative Care): Comfort-focused care for serious illness at any stage, including alongside curative treatment.
City and state of the facility. Used for mapping and state-average comparisons.
Estimated monthly cost range for the facility.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
Harbor Haven Health & Rehabilitation
NH
HOS
MC
PC
SNF
Fond Du Lac -
85
Facility 85
WI AVG 80
Rank #81 / 189
 -
57
Facility 57
WI AVG 48
Rank #64 / 184
Private / Semi-Private Rooms
Shady Lane Nursing Care Center
NH
AL
MC
RC
SNF
Manitowoc -
50
Facility 50
WI AVG 80
Rank #113 / 189
 A+
75
Facility 75
WI AVG 48
Rank #27 / 184
-
St Camillus
NH
AL
HOS
IL
MC
SNF
Wauwatosa -
86
Facility 86
WI AVG 80
Rank #79 / 189
 -
12
Facility 12
WI AVG 48
Rank #167 / 184
-
Sheboygan Senior Community Inc
NH
AL
RC
SNF
Y Sheboygan -
31
Facility 31
WI AVG 80
Rank #174 / 189
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Rank badges are statewide: each nursing home is ranked against every WI nursing home we track that reports that metric, not just the 4 on this page. See how we rank facilities

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Frequently Asked Questions about Serenity Spring Senior Living at Scandia Village

Who is the owner of Serenity Spring Senior Living at Scandia Village?

Serenity Spring Senior Living at Scandia Village is legally operated by Sister Bay CBRF OpCo LLC.

Is Serenity Spring Senior Living at Scandia Village in a walkable area?

Serenity Spring Senior Living at Scandia Village has a walk score of 44. Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.

What is the occupancy rate at Serenity Spring Senior Living at Scandia Village?

Serenity Spring Senior Living at Scandia Village's occupancy is 76.7%.

Are pets allowed at Serenity Spring Senior Living at Scandia Village?

No, Serenity Spring Senior Living at Scandia Village has a no-pet policy.

Does Serenity Spring Senior Living at Scandia Village operate as a for-profit or non-profit?

Serenity Spring Senior Living at Scandia Village is registered as a for-profit in WI.

What is the overall rating for Serenity Spring Senior Living at Scandia Village?

Serenity Spring Senior Living at Scandia Village received a 2-star overall rating from the CMS (Centers for Medicare and Medicaid Services). This score combines results from staffing levels, quality measures, and health inspections.

How many beds does Serenity Spring Senior Living at Scandia Village have?

Serenity Spring Senior Living at Scandia Village has 30 beds.

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