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Serenity Spring Senior Living at Scandia Village
Nursing Home, Assisted Living, Hospice Care, Independent Living, Memory Care, Palliative Care & Skilled Nursing · Sister Bay, WI
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Common area in a senior living facility with seating

Serenity Spring Senior Living at Scandia Village

Nursing Home, Assisted Living, Hospice Care, Independent Living, Memory Care, Palliative Care & Skilled Nursing · Sister Bay, WI
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
2311 Meadow Wood Dr, Sister Bay, WI 54234 View map
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Serenity Spring Senior Living at Scandia Village accepts Medicare, Medicaid, and private pay.
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Serenity Spring Senior Living at Scandia Village accepts Medicare, Medicaid, and private pay.

Overview of Serenity Spring Senior Living at Scandia Village

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Serenity Spring Senior Living at Scandia Village provides a broad spectrum of care options in Sister Bay, Wisconsin, including independent living, assisted living, memory care, skilled nursing, nursing home care, hospice, and palliative care. Residents in independent living occupy private quarters while accessing campus amenities, whereas assisted living adds personal help with daily activities like bathing, dressing, and managing prescriptions. Dedicated memory care units feature secured environments for individuals dealing with dementia.

This 30-bed campus incorporates both post-acute rehabilitation and long-term care, featuring on-site therapy programs and medical oversight from an on-staff physician. Sister Bay CBRF OpCo manages the facility. Given the local 44 walk score, most everyday trips and errands outside the property require automotive transportation.

Prospective residents can get in touch with Serenity Spring Senior Living at Scandia Village to learn about room availability, schedule a tour, and go over financial structures such as Medicare, Medicaid, and private payment.

Facility Direct Line (608) 408-9660
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Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▼ 35.3% Below WI avg. ▼ 35.3% Below WI avg.WI average: 3.1Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▼ 30.2% Below WI avg. ▼ 30.2% Below WI avg.WI average: 2.9Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▼ 46.0% Below WI avg. ▼ 46.0% Below WI avg.WI average: 3.7Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▲ 25.0% Above WI avg. ▲ 25.0% Above WI avg.WI average: 3.2Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing Info Nursing care per resident per day and state rankings: CMS Provider Information.

Total nursing care per resident / day Info This nursing home is ranked 57th out of 164 nursing homes we track in Wisconsin for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
↓ 5% · WI 4h 21mThis facility: 4h 8m per resident per day, 5% below the Wisconsin average of 4h 21m (among Wisconsin facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. Rank #57 / 164Nurse hours — State benchmarked This nursing home is ranked 57th out of 164 nursing homes we track in Wisconsin for nurse hours. Shows adjusted nurse hours per resident per day benchmarked to the Wisconsin average, with a ranking across 164 Wisconsin facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
4h 8m

Standout metric: Physical therapist is +111% above Wisconsin average

4 of 6 metrics below Wisconsin average

By The Numbers

Community insights.

Bed count Info A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions. 30 Rank #181 / 197Bed count — State benchmarked This nursing home is ranked 181st out of 197 nursing homes we track in Wisconsin for bed count. Shows this facility's certified or reported bed count compared to other Wisconsin facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.

Smaller home · May offer a more intimate, personalized care environment.

Walk Score Info Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation. Rank #109 / 191Walk Score — State benchmarked This nursing home is ranked 109th out of 191 nursing homes we track in Wisconsin for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Wisconsin facilities. Higher scores benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
44 / 100
Occupancy rate Info Occupancy lower than 85% suggests more openings may be available. Rank #71 / 164Occupancy rate — State benchmarked This nursing home is ranked 71st out of 164 nursing homes we track in Wisconsin for occupancy. Shows this facility's occupancy rate versus the Wisconsin average, with its Statewide rank out of 164. Higher occupancy signals strong local demand and financial stability. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
76.7% This home usually has availability

Based on 23 residents and 30 beds. Source: state inspection report (Sep 2025)

Higher than the Wisconsin average: 71.7%
Avg. Length of Stay Info Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
162 days

About This Community

License Details

Facility TypeClass CNA (Nonambulatory)
CountyDoor

Ownership & Operating Entity

Serenity Spring Senior Living at Scandia Village is legally operated by Sister Bay CBRF OpCo LLC.

Payment & Insurance

1 service
Accept Medicare

Therapy & Rehabilitation

4 services
Respiratory Therapy
Physical Therapy
Occupational Therapy
Speech Therapy

Staffing & Medical

11 services
Doctor on Staff
Wound CareCare for wounds such as pressure sores, surgical wounds, or ulcers, including assessment, dressing changes, and monitoring for infection.
Diabetes Management
Infectious Disease Management
On-Site Nurse Practitioner
24-Hour Physician On-Call
Central Lines
IV Antibiotics
Oxygen Management
Gastrostomy Tube Feeding
CPAP/BIPAP Support

Memory & Specialized Care

1 service
Hospice and Palliative Care

Additional Services

3 services
HousekeepingListed as: Light housekeeping
Laundry & Linen
TransportationListed as: Medical transport · Private transportation services

Additional Policies & Features

Pets not allowed

Amenities & Lifestyle

Courtyard
Walking Paths
Beauty Salon
Library
Garden
Outdoor Pavilion
Private Dining Room
Emergency Call System
Pet Therapy
Activities
Movies
Outings and Excursions

Faith & Spiritual Life

Worship Space

Dining & Nutrition

InfoSourced directly from the team at Serenity Spring Senior Living at Scandia Village.
  • Private dining room for family events.

Room Accommodations

Room Types
1 Bedroom Private Room Cottage / Villa

Contact Serenity Spring Senior Living at Scandia Village

Inspection History

In Wisconsin, the Department of Health Services, Division of Quality Assurance performs unannounced onsite surveys to ensure that long-term care facilities meet health and safety laws.

Since 2025 · 1 year of data These figures come from state-published data and the state inspection reports we hold on file. The period covered can vary depending on document availability.
Includes all inspection records for this property, which could include management/ownership changes. 2 deficiencies 2 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Wisconsin state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2025 vs. Wisconsin state average
Overall vs. WI average 0 Worse No metrics in this bucket. 2 Better Metrics better than Wisconsin average:
• Total deficiencies (83% below)
• Deficiencies per inspection (41% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityWI Averagevs. WI Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 212.0 This facility has 83% fewer total deficiencies than a typical Wisconsin nursing home (2 vs. WI avg 12).↓ 83% better
Deficiencies per inspection Info Average deficiencies per inspection. 1.01.7 This facility has 41% fewer deficiencies per inspection than a typical Wisconsin nursing home (1 vs. WI avg 1.7).↓ 41% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityWI Averagevs. WI Avg
Total inspections Info Combined count of all inspections conducted at this facility. 25.0 This facility has had 60% fewer total inspections than the Wisconsin average (2 vs. WI avg 5). More inspections can mean more regulatory scrutiny rather than worse care.↓ 60% fewer
Show Inspection Reports

Penalties and fines About penalties and fines Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database · Data as of Aug 2026

No penalties in the past 3 years

No civil money penalties or payment denials on record since Aug 2023.

Clean record
Total fines
$0 WI avg $95KWisconsin average: $94,855. Average among the 148 Wisconsin facilities with a penalty on record.US avg $67KUS average: $67,417, among the 6,775 US facilities with a penalty on record.
Number of fines
0 WI avg 2.02Wisconsin average: 2.02. Average among the 148 Wisconsin facilities with a penalty on record.US avg 1.96US average: 1.96, among the 6,775 US facilities with a penalty on record.
Payment denials What is a payment denial? Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0 WI avg 0.7Wisconsin average: 0.7. Average among the 148 Wisconsin facilities with a penalty on record.US avg 0.36US average: 0.36, among the 6,775 US facilities with a penalty on record.

Breakdown by payment type

Medicare

31% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

65% of new residents, often for short stays.

Typical stay 3 - 4 months

Medicaid

4% of new residents, often for long-term daily care.

Typical stay 4 years

Finances and operations

Based on the home's most recent complete CMS SNF Cost Report — fiscal year ending in 12/2022. This is an older period than most facilities report, so compare with that in mind.

For-profit
Operated by a limited liability company.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$6.7M*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$1.9M*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
For-profit Operated by a limited liability company.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$6.7M*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$1.9M*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.
$3.5M*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind. 52.6% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$5.1M*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$8.7M*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
How we calculate these figures

Certified by the Centers for Medicare & Medicaid Services authority — CMS Certification Number: 525494

Show certification details

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Most new residents arrive under private pay (65% of admissions), and a typical private pay stay runs around 3 - 4 months.

Admissions
71 total

Coverage residents most often arrive under.

Medicare 31%
Private pay 65%
Medicaid 4%
Discharges
64 total

Coverage residents most often leave under.

Medicare 20%
Private pay 67%
Medicaid 13%

Admissions and discharges reflect care patterns over time — they are not used to rate this facility.

How we assess these insights

Places of interest near Serenity Spring Senior Living at Scandia Village

Address 0.0 miles from city center Info Estimated distance in miles from Sister Bay's city center to Serenity Spring Senior Living at Scandia Village's address, calculated via Google Maps.

Calculate Travel Distance to Serenity Spring Senior Living at Scandia Village

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Address

Compare Nursing Homes around the area

Info below is compiled from CMS reports & the WI Dept. of Health Services (DHS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

Official facility name used in federal/state reporting (may differ slightly from the marketing name).
Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment. PC (Palliative Care): Comfort-focused care for serious illness at any stage, including alongside curative treatment.
City and state of the facility. Used for mapping and state-average comparisons.
Estimated monthly cost range for the facility.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
Harbor Haven Health & Rehabilitation
NH
HOS
MC
PC
SNF
Fond Du Lac -
85
Facility 85
WI AVG 78
Rank #81 / 197
 -
57
Facility 57
WI AVG 48
Rank #69 / 191
Private / Semi-Private Rooms
Shady Lane Nursing Care Center
NH
AL
MC
RC
SNF
Manitowoc -
50
Facility 50
WI AVG 78
Rank #114 / 197
 A+
75
Facility 75
WI AVG 48
Rank #29 / 191
-
St Camillus
NH
AL
HOS
IL
MC
SNF
Wauwatosa -
86
Facility 86
WI AVG 78
Rank #79 / 197
 -
12
Facility 12
WI AVG 48
Rank #174 / 191
-
Sheboygan Senior Community Inc
NH
AL
RC
SNF
Y Sheboygan -
31
Facility 31
WI AVG 78
Rank #179 / 197
 ---

Rank badges are statewide and care-type specific: each nursing home is ranked against every other WI nursing home we track that reports that metric, not just the 4 on this page. See how we rank facilities

Nursing Home Explorer

Frequently Asked Questions about Serenity Spring Senior Living at Scandia Village

Who is the owner of Serenity Spring Senior Living at Scandia Village?

Serenity Spring Senior Living at Scandia Village is legally operated by Sister Bay CBRF OpCo LLC.

Is Serenity Spring Senior Living at Scandia Village in a walkable area?

Serenity Spring Senior Living at Scandia Village has a walk score of 44. Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.

What is the occupancy rate at Serenity Spring Senior Living at Scandia Village?

Serenity Spring Senior Living at Scandia Village's occupancy is 76.7%.

Are pets allowed at Serenity Spring Senior Living at Scandia Village?

No, Serenity Spring Senior Living at Scandia Village has a no-pet policy.

What is the best email address for Serenity Spring Senior Living at Scandia Village?

The team at Serenity Spring Senior Living at Scandia Village can be reached at info@scandiasl.com.

Does Serenity Spring Senior Living at Scandia Village operate as a for-profit or non-profit?

Serenity Spring Senior Living at Scandia Village is registered as a for-profit in WI.

What is the overall rating for Serenity Spring Senior Living at Scandia Village?

Serenity Spring Senior Living at Scandia Village received a 2-star overall rating from the CMS (Centers for Medicare and Medicaid Services). This score combines results from staffing levels, quality measures, and health inspections.

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