Serenity Spring Senior Living at Scandia Village
Nursing Home, Assisted Living, Hospice Care, Independent Living, Memory Care, Palliative Care & Skilled Nursing · Sister Bay, WI
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.

Serenity Spring Senior Living at Scandia Village

Nursing Home, Assisted Living, Hospice Care, Independent Living, Memory Care, Palliative Care & Skilled Nursing · Sister Bay, WI
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
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Serenity Spring Senior Living at Scandia Village accepts Medicare, Medicaid, and private pay.

Overview of Serenity Spring Senior Living at Scandia Village

Serenity Spring Senior Living at Scandia Village is a full continuum senior care community administered by Sister Bay CBRF OpCo LLC in Sister Bay, Wisconsin, offering comprehensive care options, including independent living, assisted living, long-term skilled nursing care, and post-acute rehabilitation. Featuring a 30-bed capacity in the beautiful lakeside community of Wisconsin, the community focuses on providing personalized care and in-house therapy services for older adults in Door County, while maintaining a home-like environment.

Operating at approximately 77% occupancy rate, the community is currently serving 23 residents per day. In line with the Wisconsin state average, availability is open for interested families. The community’s availability also benefits those seeking a placement near their homes, as there are limited options for senior care on the Door County peninsula.

The community has undergone two complaint-initiated inspections, one of which was followed by a re-inspection in September 2025, which confirmed that all deficiencies were corrected. With 2 deficiencies on its record, the community has a strong compliance record, which is ideal for families evaluating the quality of care, particularly one that accepts Medicare.

With a smaller scale, the community is considerably well-equipped, especially with its wide range of services, including a doctor on staff, skilled nursing, 24-hour staffing, rehabilitation services, and in-house therapy. The community’s Medicare-certified status, along with on-site physician services and skilled nursing coverage, makes it a practical option for older adults who require post-acute rehabilitation after hospitalization and those seeking long-term placements. Beyond Medicare, families are encouraged to ask the community directly for payment options, as Medicaid is not confirmed.

Since senior care options are limited in Doory County, Serenity Spring Senior Living at Scandia Village’s medically-capable, full continuum of care makes it an ideal option for families and older adults who value proximity and familiarity, along with quality care. The community’s smaller scale also allows for a more personal, relationship-centered care experience, while ensuring hands-on attention with a doctor-on-staff and certified nursing team. Short-term rehabilitation and long-term care are both provided, making it an ideal option for those with a variety of needs.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▼ 33.4% Below WI avg. ▼ 33.4% Below WI avg.WI average: 3.0Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▼ 28.5% Below WI avg. ▼ 28.5% Below WI avg.WI average: 2.8Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▲ 10.5% Above WI avg. ▲ 10.5% Above WI avg.WI average: 3.6Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▼ 3.6% Below WI avg. ▼ 3.6% Below WI avg.WI average: 3.1Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day vs Wisconsin averages

Rank #43 / 168Nurse hours — State benchmarkedThis home is ranked 43rd out of 168 homes in Wisconsin for nurse hours. Shows adjusted nurse hours per resident per day benchmarked to the Wisconsin average, with a ranking across 168 Wisconsin facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Total nursing care Info This home is ranked 43rd out of 168 homes in Wisconsin for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.

4h 55m

15% above state avg
Staff type
Hours / day / resident
vs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
44m
−24% State avg: 58m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
38m
Avg State avg: 38m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
2h 11m
−15% State avg: 2h 35m per day · National avg: 2h 20m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
3h 4m
−18% State avg: 3h 43m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
6m
+60% State avg: 4m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
21m
−47% State avg: 40m per day · National avg: 28m per day

4 of 6 metrics below state avg

Capacity and availability

Avg. Length of Stay Info Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
199 days
Bed community size
30-bed community Rank #403 / 494Bed count — State benchmarkedThis home is ranked 403rd out of 494 homes in Wisconsin for bed count. Shows this facility's certified or reported bed count compared to other Wisconsin facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score
Walk Score: 44 / 100 Rank #276 / 556Walk Score — State benchmarkedThis home is ranked 276th out of 556 homes in Wisconsin for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Wisconsin facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Occupancy

Occupancy rate
77%
Rank #207 / 406Occupancy rate — State benchmarkedThis home is ranked 207th out of 406 homes in Wisconsin for occupancy. Shows this facility's occupancy rate versus the Wisconsin average, with its Statewide rank out of 406. Higher occupancy signals strong local demand and financial stability.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Higher than the Wisconsin average: 70%
Occupied beds
23 / 30
Average occupied beds in Wisconsin homes 54 beds

License Details

Facility TypeClass CNA (Nonambulatory)
CountyDoor

Ownership & Operating Entity

Serenity Spring Senior Living at Scandia Village is legally operated by Sister Bay CBRF OpCo LLC.

Payment & Insurance

1 service
Accept Medicare

Therapy & Rehabilitation

1 service
Rehabilitation Services

Staffing & Medical

2 services
Doctor on Staff
24-Hour Staffing

Additional Policies & Features

Pets not allowed

Amenities & Lifestyle

Specific ProgramsLong-Term Care & Post-Acute Rehab

Contact Serenity Spring Senior Living at Scandia Village

Inspection History

In Wisconsin, the Department of Health Services, Division of Quality Assurance performs unannounced onsite surveys to ensure that long-term care facilities meet health and safety laws.

Since 2025 · 1 year of data 2 deficiencies 2 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Wisconsin state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2025 vs. Wisconsin state average
Overall vs. WI average 0 Worse No metrics in this bucket. 2 Better Metrics better than Wisconsin average:
• Total deficiencies (83% below)
• Deficiencies per inspection (58% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityWI Averagevs. WI Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 212 This facility has 83% fewer total deficiencies than a typical Wisconsin nursing home (2 vs. WI avg 12).↓ 83% better
Deficiencies per inspection Info Average deficiencies per inspection. 1.02.4 This facility has 58% fewer deficiencies per inspection than a typical Wisconsin nursing home (1 vs. WI avg 2.4).↓ 58% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityWI Averagevs. WI Avg
Total inspections Info Combined count of all inspections conducted at this facility. 25 This facility has had 60% fewer total inspections than the Wisconsin average (2 vs. WI avg 5). More inspections can mean more regulatory scrutiny rather than worse care.↓ 60% fewer

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

Long-stay resident measures
Below average Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 0.58
64% better than Wisconsin average

Wisconsin average: 1.61

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 4.07
86% worse than Wisconsin average

Wisconsin average: 2.19

Short-stay resident measures
Average Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 15.4%
32% better than Wisconsin average

Wisconsin average: 22.7%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 15.5%
In line with Wisconsin average

Wisconsin average: 15.0%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.0%
100% better than Wisconsin average

Wisconsin average: 0.8%

Breakdown by payment type

Medicare

38% of new residents, usually for short-term rehab.

Typical stay 25 days

Private pay

50% of new residents, often for short stays.

Typical stay 3 years

Medicaid

13% of new residents, often for long-term daily care.

Typical stay 2 years

Finances and operations

Based on the home's most recent complete CMS SNF Cost Report — fiscal year ending in 01/2022. This is an older period than most facilities report, so compare with that in mind.

For-profit
Individual
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$6.7M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$1.9M
For-profit Individual
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$6.7M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$1.9M
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.
$3.5M 52.6% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$5.1M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$8.7M

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Most new residents arrive under private pay (50% of admissions), and a typical private pay stay runs around 3 years.

Admissions
56 total

Coverage residents most often arrive under.

Medicare 38%
Private pay 50%
Medicaid 13%
Discharges
87 total

Coverage residents most often leave under.

Medicare 25%
Private pay 56%
Medicaid 20%

Places of interest near Serenity Spring Senior Living at Scandia Village

Address 0.0 miles from city center Info Estimated distance in miles from Sister Bay's city center to Serenity Spring Senior Living at Scandia Village's address, calculated via Google Maps.

Calculate Travel Distance to Serenity Spring Senior Living at Scandia Village

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Address

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Frequently Asked Questions about Serenity Spring Senior Living at Scandia Village

Who is the owner of Serenity Spring Senior Living at Scandia Village?

Serenity Spring Senior Living at Scandia Village is legally operated by Sister Bay CBRF OpCo LLC.

Is Serenity Spring Senior Living at Scandia Village in a walkable area?

Serenity Spring Senior Living at Scandia Village has a walk score of 44. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the occupancy rate at Serenity Spring Senior Living at Scandia Village?

Serenity Spring Senior Living at Scandia Village's occupancy is 77%.

Are pets allowed at Serenity Spring Senior Living at Scandia Village?

No, Serenity Spring Senior Living at Scandia Village has a no-pet policy.

Does Serenity Spring Senior Living at Scandia Village operate as a for-profit or non-profit?

Serenity Spring Senior Living at Scandia Village is registered as a for-profit in WI.

How many beds does Serenity Spring Senior Living at Scandia Village have?

Serenity Spring Senior Living at Scandia Village has 30 beds.

Has Serenity Spring Senior Living at Scandia Village had any deficiencies?

Serenity Spring Senior Living at Scandia Village has had 2 reported deficiencies since 2025 according to records from Wisconsin Department of Health Services (DHS).

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