westwood-health-and-rehabilitation

westwood-health-and-rehabilitation is a Nursing Home in Arkansas

westwood-health-and-rehabilitation is a Nursing Home in Arkansas

westwood-health-and-rehabilitation

802 S West End St, Springdale, AR 72764 View Map

westwood-health-and-rehabilitation is a Nursing Home in Arkansas

westwood-health-and-rehabilitation is a Nursing Home in Arkansas

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Overview of Westwood-Health-And-Rehabilitation

Westwood Health and Rehabilitation is a skilled nursing community focused on providing the best care for seniors. With an emphasis on memory care, long-term, and short-term lifestyle promotes an environment where residents continuously still grow as individuals in a nurturing environment that ensures maximizing each and everyone’s quality of life. Westwood is dedicated to providing a unique, customized solution to better senior care that matters.
Westwood boasts its cutting-edge technology for long-term care and short-term rehabilitation; they find the balance between therapy services and comfortable living. They ensure that a team of dedicated professionals gives residents full attention and comprehensive services.

(479) 756-1600

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 5.10/day Arkansas avg: 4.67/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
2/5
Arkansas avg: 3.1/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
1/5
Arkansas avg: 2.9/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
4/5
Arkansas avg: 3.2/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
5/5
Arkansas avg: 3.7/5

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 85

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Arkansas average
Occupancy rate 76.1%
Residents per day (avg) 54
Occupancy rate
76.1%
Residents per day (avg)
54

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

19% of new residents, usually for short-term rehab.

Typical stay 2 - 3 months

Private pay

58% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

23% of new residents, often for long-term daily care.

Typical stay 2 years

Finances and operations

Proprietary home
Corporation
Home revenue
$8.0M
Profit
$251.3K
Proprietary home Corporation
Home revenue
$7,969,126.00
Profit
$251,280.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$2.9M
36.7% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$4.8M
Total costs $7.7M
Bed community size
85-bed community
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 78 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Facility Type
Skilled Nursing Facility with dual certified beds (Medicaid /Medicare)

Additional licensing details

Business type: Corporation
CMS Certification Number: 45371
Certification type: XIX/XVIII
County: Washington

Ownership & operating entity

westwood-health-and-rehabilitation is legally operated by Westwood Health and Rehab, Inc., and administrated by Kerrie Lorenz.

Type Of Units

Medicaid and Medicare
85 units
Total beds
85 units

Contact Information

Fax: 479-750-9999

Types of Care at westwood-health-and-rehabilitation

Memory Care Respite Care
Contact westwood-health-and-rehabilitation

Compare Nursing Homes around Springdale

The information below is reported by the Arkansas Department of Human Services, Office of Long Term Care.
Windcrest Health and Rehabilitation
MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

RC

Respite Care

Springdale
70
No
A+
29
BURNER, KIMBERLY
81.7%
$7,236,677.00
$2,638,202.00
36.5%
53.60
4/5
5.0548
3/5
3/5
5/5
-
29
-
-76%
+8%
+15%
Springdale Health and Rehab
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Springdale
140
No
-
43
GALLAGHER, BEVERLY
66.0%
$8,623,134.00
$4,415,930.00
51.2%
113.70
2/5
4.4081
2/5
2/5
4/5
-
33
-
-53%
-6%
-7%
westwood-health-and-rehabilitation
SNF

Nursing Home 24/7 care needed

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

RC

Respite Care

Springdale
85
No
A+
78
NAEEM, BILAL
76.1%
$7,951,790.00
$2,926,870.00
36.8%
54.00
2/5
5.1005
1/5
4/5
5/5
1
20
2
-15%
+9%
+7%

Places of interest near westwood-health-and-rehabilitation

Address 0.7 mile from city center — 0.14 miles to nearest hospital (MANA Family Medicine Springdale)

Address 802 S West End St, Springdale, AR 72764

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

129
Total Staff
102
Employees
27
Contractors
23,562
Total Hours (Quarter)
36
Avg Staff/Day
7.2
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse67.6 No
Licensed Practical Nurse168.7 No
Certified Nursing Assistant407.6 No
Staff by Category
Administration
1 staff
8hs shift avg
Nursing Staff
88 staff
7.7hs shift avg
Physicians & Practitioners
9 staff
6.7hs shift avg
Therapy Services
24 staff
2.8hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
3 staff
1.9hs shift avg
Dietary Services
2 staff
7.3hs shift avg
Other Services
2 staff
7.7hs shift avg
Contractor Analysis
2.8%
of total hours from contractors
660 contractor hours this quarter
Speech Language Pathologist: 2 Qualified Social Worker: 3 Physical Therapy Aide: 8 Respiratory Therapy Technician: 6 Physical Therapy Assistant: 8
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant4004010,85691100%7.6
Licensed Practical Nurse160163,10391100%8.7
Medication Aide/Technician9092,32391100%7.6
Nurse Aide in Training100101,9428593%6.9
RN Director of Nursing7071,5797279%7.9
Registered Nurse6069857886%7.6
Clinical Nurse Specialist7075627178%6
Administrator1015206571%8
Nurse Practitioner2024045156%7.9
Dental Services Staff1012914044%7.3
Speech Language Pathologist0222706774%4
Other Dietary Services Staff2022183033%7.3
Physical Therapy Aide0881916976%2.7
Mental Health Service Worker1011231415%8.8
Qualified Social Worker0331166066%1.9
Respiratory Therapy Technician066452932%1.5
Physical Therapy Assistant088382527%1.5

Health Inspection History

Total Health inspections 4
5% below Arkansas average
Arkansas average: 4.2

Last Health inspection on Jan 2025

Total Health citations 20
8% below Arkansas average
Arkansas average: 21.8

5 citations per inspection (avg)

Citations origin

Citations can result from standard inspections or complaint-based investigations.

Standard inspections 16 citations
Complaint investigations 7 citations
Breakdown of citations
Critical Health citations 2
400% above Arkansas average
Arkansas average: 0.4
Serious Health citations 0
100% below Arkansas average
Arkansas average: 0.2
Moderate Health citations 18

Minor Health citations 0
Citations history (last 3 years)
Abuse/Neglect critical citation Jan 31, 2025
Corrected

Abuse/Neglect moderate citation Jan 31, 2025
Corrected

Administration moderate citation Jan 31, 2025
Corrected

Infection Control moderate citation Jan 31, 2025
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit Corporation
Part of: RHC Operations, Inc
Resident Census by Payment Source
60 Total Residents
Medicare 1 (1.7%)
Medicaid 37 (61.7%)
Private Pay/Other 22 (36.7%)
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score 3.3
57% better than Arkansas average
Arkansas average: 7.7
Functional decline score 6.2
54% better than Arkansas average
Arkansas average: 13.3
Long-Stay Resident Measures
Daily care & independence

Need for Help with Daily Activities Increased 4.4%
62% below Arkansas average.

Walking Ability Worsened 7.6%
43% below Arkansas average.

Low Risk Long-Stay Residents with Bowel/Bladder Incontinence 6.6%
56% below Arkansas average.
Safety & clinical stability

Falls with Major Injury 0.9%
76% below Arkansas average.

High Risk Residents with Pressure Ulcers 1.3%
73% below Arkansas average.

Urinary Tract Infection 0.0%
100% below Arkansas average.
Emotional & behavioral wellbeing

Depressive Symptoms 0.0%
100% below Arkansas average.

Antipsychotic Use 2.1%
80% below Arkansas average.
Preventive care

Pneumococcal Vaccine 96.2%
2% above Arkansas average.

Influenza Vaccine 93.4%
3% below Arkansas average.
Nutrition & physical health

Lost Too Much Weight 2.2%
55% below Arkansas average.
Short-stay resident measures
Pneumococcal Vaccine 73.4%

9% worse than Arkansas average
Antipsychotic medication increase 0.0%

100% better than Arkansas average
Influenza Vaccine 67.5%

13% worse than Arkansas average

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $14K
This home paid 46% less in fines than the state average.
Arkansas average: $26K
Number of Fines 1
This home received 32% fewer fines than the state average.
Arkansas average: 1.5
Payment Denials 0
This home had 100% fewer payment denials than the state average.
Arkansas average: 0.2
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Jan 31, 2025
$14K

Last updated: Jan 2026

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Financial Aid for Arkansas Seniors

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ARChoices

Arkansas Medicaid ARChoices

Age 65+ or 21+ with disability, Arkansas resident, Medicaid- eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Rural focus; possible waitlists.

Choices in Living Resource Center

Arkansas Choices in Living

Age 60+, Arkansas resident.

No strict limit; prioritizes low-income.

Not applicable.

Limited direct funding; mostly referral-based.

Living Choices Assisted Living Waiver

Arkansas Medicaid Living Choices Assisted Living Waiver

Age 65+, Arkansas resident, requires nursing home-level care, lives in a Level II assisted living facility.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple); spousal rules apply.

Limited provider network; excludes Level I facilities (no nursing services).

Program of All-Inclusive Care for the Elderly (PACE)

Arkansas Medicaid PACE

Age 55+, Arkansas resident, nursing home-level care, safe with PACE support.

~$2,829/month (300% FBR).

$2,000 (individual), $3,000 (couple).

Limited geographic availability.

Arkansas State Plan Personal Care

Arkansas Medicaid Personal Care Program

Any age, Arkansas resident, needs ADL/IADL help, Medicaid-eligible.

~$1,004/month (individual).

$9,660 (individual), $14,470 (couple).

No nursing home-level care requirement.

Senior Community Service Employment Program (SCSEP)

Arkansas SCSEP (federally funded, state-administered)

Age 55+, unemployed, low-income, Arkansas resident.

~$1,983/month (125% FPL).

Not specified.

Priority for veterans, rural residents.

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