Desert Highlands Care Center

Desert Highlands Care Center is a Nursing Home in Arizona

Desert Highlands Care Center is a Nursing Home in Arizona

Desert Highlands Care Center

1081 Kathleen Ave, Kingman, AZ 86401 View Map

Desert Highlands Care Center is a Nursing Home in Arizona

Desert Highlands Care Center is a Nursing Home in Arizona

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Overview of Desert Highlands Care Center

A remarkable senior living community located in the quiet neighborhood of Kingman, AZ, Desert Highlands Care Center offers skilled nursing, respite services, and long-term care. With various cozy suites inclusive of thermostats and bathrooms, the community ensures the comfort and safety of its residents. Committed to a holistic approach to seniors’ health, Desert Highlands Care Center provides care and assistance 24/7 with a team of kind and compassionate professionals.

The community features on-site occupational, physical, and speech therapy for its residents’ convenience. Desert Highlands Care Center focuses on its residents’ welfare, ensuring they receive the utmost care and assistance tailored to their unique needs and preferences. Fostering a bright and friendly environment, the community conducts fun activities and enrichment programs to keep its residents moving and engaged. Moreover, the community provides transportation services, laboratory, social, and vision services for the seniors’ welfare.

928-753-5580

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 4.08/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
2/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
2/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
4/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
3/5

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 120

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Arizona average
Occupancy rate 62.1%
Residents per day (avg) 71
Occupancy rate
62.1%
Residents per day (avg)
71

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

26% of new residents, usually for short-term rehab.

Typical stay 22 days

Private pay

54% of new residents, often for short stays.

Typical stay 26 days

Medicaid

21% of new residents, often for long-term daily care.

Typical stay 6 - 7 months

Finances and operations

Proprietary home
Corporation
Home revenue
$9.5M
Profit
$1.1M
Proprietary home Corporation
Home revenue
$9,510,587.00
Profit
$1,059,596.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$3.4M
35.6% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$5.1M
Total costs $8.5M
Bed community size
120-bed community
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 54 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

License Status
Active
Facility Type
Nursing Care Institution
License Expiration
October 31, 2026

Additional licensing details

License number: NCI-306
CMS Certification Number: 35169
Qualification: Health Care

Ownership & operating entity

Desert Highlands Care Center is legally operated by Desert Highlands Care Center, and administrated by HELEN L BLACKWELL-SCOTT.

What does this home offer?

Housing options icon
Housing options icon

Housing Options: Suite

Building type icon
Building type icon

Building Type: Single-story

Transportation services icon
Transportation services icon

Transportation Services

Types of Care at Desert Highlands Care Center

Nursing Home

Performance summary

Key indicators of commitment to quality care and safety.

Ratings

Quality Rating
B Above average

Based on state quality rating data.

Inspection History

In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.

25 visits/inspections

23 complaint inspections

Arizona average: 6 complaint visits

Arizona average: 5 inspections

23 complaints

Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.

Arizona average: 6 complaints

Latest inspection

Date:September 30, 2025
Type:Complaint
Results:No deficiencies

43 violations

Violations indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Arizona average: 12 violations

Comparison Chart

The information below is reported by the Arizona Department of Health Services, Bureau of Long Term Care Licensing.
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Desert Highlands Care Center
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Nursing Homes 24/7 care needed

Kingman
120
No
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54
KINNEY, PATRICK
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La Estancia Nursing and Rehabilitation Center
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QAMAR, WAQAS
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3.1699
1/5
1/5
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Suite

Places of interest near Desert Highlands Care Center

Address 1.7 miles from city center

Address 1081 Kathleen Ave, Kingman, AZ 86401

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

106
Total Staff
84
Employees
22
Contractors
30,700
Total Hours (Quarter)
38
Avg Staff/Day
8.9
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse118.9 Yes
Licensed Practical Nurse169.3 No
Certified Nursing Assistant479.4 No
Staff by Category
Administration
2 staff
6.2hs shift avg
Nursing Staff
75 staff
9.3hs shift avg
Physicians & Practitioners
2 staff
8.4hs shift avg
Therapy Services
18 staff
4.7hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
2 staff
1.4hs shift avg
Dietary Services
1 staff
8.2hs shift avg
Other Services
6 staff
8.4hs shift avg
Contractor Analysis
4.5%
of total hours from contractors
1,370 contractor hours this quarter
Physical Therapy Aide: 3 Medical Director: 1 Registered Nurse: 1 Respiratory Therapy Technician: 8 Speech Language Pathologist: 1 Occupational Therapy Aide: 4 Qualified Social Worker: 2 Occupational Therapy Assistant: 1 Physical Therapy Assistant: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant4704716,44691100%9.4
Licensed Practical Nurse160166,31791100%9.3
Registered Nurse101112,97591100%8.9
Dental Services Staff6061,7858492%8.4
Dietitian1015536774%8.2
Clinical Nurse Specialist1015526369%8.8
Administrator1015206571%8
Nurse Practitioner1015206571%8
Physical Therapy Aide0334766167%7.4
Respiratory Therapy Technician0882036167%2.5
Speech Language Pathologist0111482629%5.7
Occupational Therapy Aide044681618%3.8
Qualified Social Worker022513336%1.4
Medical Director011302426%1.3
RN Director of Nursing1012844%7.1
Occupational Therapy Assistant0112533%8.2
Physical Therapy Assistant011522%2.3

Health Inspection History

Source: CMS Health Citations (Jul 2022 – Jul 2025)

9
Inspections
30
Total Citations
0
Critical (J-L)
0
Serious (G-I)
3.33
Citations/Inspection
Jul 2025
Last Inspection
Citation Severity Distribution
Minor (A-C)
0
Moderate (D-F)
30
Serious (G-I)
0
Critical (J-L)
0
What do these levels mean?
Top Deficiency Categories
Quality of Life & Care
9
30% of total
Abuse, Neglect & Exploitation
7
23% of total
Infection Control
4
13% of total
Resident Rights
1
3% of total
Pharmacy Services
1
3% of total
Citation Sources
Standard Inspections 21
Complaint Investigations 9
Infection Control 2
State Comparison (AZ)
Citations
30
Arizona average: 23.2
Critical Citations
0
Arizona average: 0.1
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Jul 31, 2025 D Quality of CareF0689 Corrected
Apr 17, 2025 D Quality of CareF0686 Corrected
Mar 14, 2025 D Infection ControlF0880 Corrected
Mar 14, 2025 D Nursing ServicesF0732 Corrected
Mar 14, 2025 D NutritionF0804 Corrected
Mar 14, 2025 D NutritionF0812 Corrected
Mar 14, 2025 D PharmacyF0761 Corrected
Mar 14, 2025 D Quality of CareF0677 Corrected
Mar 14, 2025 D Care PlanningF0655 Corrected
Nov 21, 2024 D Abuse/NeglectF0600 Corrected
Nov 21, 2024 D Abuse/NeglectF0609 Corrected
Nov 21, 2024 D Abuse/NeglectF0610 Corrected
Feb 22, 2024 D Abuse/NeglectF0609 Corrected
Sep 08, 2023 E Infection ControlF0880 Corrected
Sep 08, 2023 E Quality of CareF0677 Corrected
Sep 08, 2023 E Quality of CareF0686 Corrected
Sep 08, 2023 E Quality of CareF0697 Corrected
Sep 08, 2023 D Care PlanningF0657 Corrected
Sep 08, 2023 E Care PlanningF0658 Corrected
Apr 12, 2023 D Quality of CareF0689 Corrected
Dec 29, 2022 D Infection ControlF0885 Corrected
Dec 29, 2022 E Infection ControlF0886 Corrected
Jul 14, 2022 D Abuse/NeglectF0607 Corrected
Jul 14, 2022 D Abuse/NeglectF0609 Corrected
Jul 14, 2022 E Abuse/NeglectF0943 Corrected
Jul 14, 2022 E NutritionF0812 Corrected
Jul 14, 2022 D Quality of CareF0677 Corrected
Jul 14, 2022 D Quality of CareF0686 Corrected
Jul 14, 2022 D Care PlanningF0842 Corrected
Jul 14, 2022 D Resident RightsF0623 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit LLC
Part of: Avant Guard
Resident Census by Payment Source
73 Total Residents
Medicare 23 (31.5%)
Medicaid 45 (61.6%)
Private Pay/Other 5 (6.8%)
Programs & Services
Residents' Group
Nurse Aide Training
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality Measures

CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.

Source: CMS Nursing Home Compare (Data as of Jan 2026)

High-Risk Clinical Events
6.9 Score
9% better than avg Arizona avg: 7.6

Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline

Functional Decline
16.2 Score
Near average Arizona avg: 16.1

Composite score based on ADL decline, walking ability decline, and incontinence

Long-Stay Resident Measures

Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.

Need for Help with Daily Activities Increased
17.1%
Lost Too Much Weight
0.0%
Urinary Tract Infection
2.3%
Depressive Symptoms
3.3%
Falls with Major Injury
0.5%
Pneumococcal Vaccine
98.5%
Antipsychotic Use
7.1%
Influenza Vaccine
98.2%
High Risk Residents with Pressure Ulcers
10.1%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
15.2%
Short-Stay Resident Measures

Measures for residents who stay 100 days or less (typically rehabilitation patients).

Pneumococcal Vaccine
98.1% 7% better than avg Arizona: 91.5%
Short-Stay Residents Who Received a New Antipsychotic Medication
1.4% 36% worse than avg Arizona: 1.0%
Influenza Vaccine
97.1% 11% better than avg Arizona: 87.3%

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Claim What’s Yours: Financial Aid for Arizona Seniors

Program
State Program Name
Eligibility
Benefits
Arizona Long Term Care System
ALTCS
  • General: Age 65+ or disabled, Arizona resident, Medicaid-eligible, nursing home-level care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • AZ Specifics: Covers tribal members; rural outreach.
  • Services: In-home care (6-8 hours/day), assisted living, nursing home care, medical services, transportation (10 trips/month).
Non-Medical Home and Community Based Services
AZ DES Non-Medical HCBS
  • General: Age 60+, Arizona resident, at risk of institutionalization.
  • Income Limits: ~$2,000/month (individual, varies).
  • Asset Limits: $10,000 (individual).
  • AZ Specifics: Limited funding; waitlists common.
  • Services: Homemaker services (3-5 hours/week), respite care (up to 10 days/year), adult day care (~$60/day).
Senior Community Service Employment Program (SCSEP)
AZ SCSEP
  • General: Age 55+, Arizona resident, unemployed, low-income.
  • Income Limits (2025): ~$1,519/month (125% of poverty level, individual).
  • Asset Limits: Not specified; income-driven.
  • AZ Specifics: Wages at highest of federal/state/local minimum ($14.35/hour in 2025).
  • Services: Paid training (20 hours/week), job placement (avg. $300-$500/month earnings), career counseling.
Weatherization Assistance Program (WAP)
AZ WAP
  • General: Age 60+ priority, Arizona resident, own/rent home, low-income.
  • Income Limits (2025): ~$2,510/month (200% of poverty level, individual).
  • Asset Limits: Not applicable; income-focused.
  • AZ Specifics: High demand in rural desert areas; limited annual funds.
  • Services: Insulation, weather stripping, HVAC repairs (avg. $500-$1,000/year savings).
Section 202 Supportive Housing for the Elderly
AZ Section 202
  • General: Age 62+, Arizona resident, very low income, able to live independently with support.
  • Income Limits (2025): ~$1,645/month (50% of area median income, individual, varies by county).
  • Asset Limits: $10,000 (individual, excludes home if owned).
  • AZ Specifics: Limited units; high demand in metro areas like Phoenix.
  • Services: Subsidized rent (30% of income, e.g., $300-$500/month), on-site services (housekeeping, transportation, ~$200/month value).
Arizona CARES Program
AZ CARES
  • General: Caregivers of Arizona residents 60+ needing help with 3+ daily activities; no caregiver age limit.
  • Income Limits: No strict limit; cost-sharing above ~$2,500/month threshold.
  • Asset Limits: Not applicable; need-based.
  • AZ Specifics: Focus on rural access; complements ALTCS respite.
  • Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
AZ DES Non-Medical Home and Community Based Services (HCBS)
AZ DES Non-Medical HCBS
  • General: Age 60+ or disabled, Arizona resident, need assistance with daily activities, not eligible for Medicaid/ALTCS.
  • Income Limits: Above Medicaid threshold but low-income (~$1,500-$2,500/month, varies by region).
  • Asset Limits: Not specified; income-driven eligibility.
  • AZ Specifics: Targets those ineligible for ALTCS; prioritizes rural and tribal areas.
  • Services: Homemaker services (3-5 hours/week), personal care (limited hours), respite care (up to 10 days/year), transportation (~5 trips/month).

Claim What’s Yours Financial Aid for Arizona Seniors

ALTCS

Arizona Long Term Care System

Requirements:
  • General:
    Age 65+ or disabled, Arizona resident, Medicaid-eligible, nursing home-level care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • AZ Specifics:
    Covers tribal members; rural outreach.
Benefits without Contact:
  • Services: In-home care (6-8 hours/day), assisted living, nursing home care, medical services, transportation (10 trips/month).
AZ DES Non-Medical HCBS

Non-Medical Home and Community Based Services

Requirements:
  • General:
    Age 60+, Arizona resident, at risk of institutionalization.
  • Income Limits:
    ~$2,000/month (individual, varies).
  • Asset Limits:
    $10,000 (individual).
  • AZ Specifics:
    Limited funding; waitlists common.
Benefits without Contact:
  • Services: Homemaker services (3-5 hours/week), respite care (up to 10 days/year), adult day care (~$60/day).
AZ SCSEP

Senior Community Service Employment Program (SCSEP)

Requirements:
  • General:
    Age 55+, Arizona resident, unemployed, low-income.
  • Income Limits (2025):
    ~$1,519/month (125% of poverty level, individual).
  • Asset Limits:
    Not specified; income-driven.
  • AZ Specifics:
    Wages at highest of federal/state/local minimum ($14.35/hour in 2025).
Benefits without Contact:
  • Services: Paid training (20 hours/week), job placement (avg. $300-$500/month earnings), career counseling.
AZ WAP

Weatherization Assistance Program (WAP)

Requirements:
  • General:
    Age 60+ priority, Arizona resident, own/rent home, low-income.
  • Income Limits (2025):
    ~$2,510/month (200% of poverty level, individual).
  • Asset Limits:
    Not applicable; income-focused.
  • AZ Specifics:
    High demand in rural desert areas; limited annual funds.
Benefits without Contact:
  • Services: Insulation, weather stripping, HVAC repairs (avg. $500-$1,000/year savings).
AZ Section 202

Section 202 Supportive Housing for the Elderly

Requirements:
  • General:
    Age 62+, Arizona resident, very low income, able to live independently with support.
  • Income Limits (2025):
    ~$1,645/month (50% of area median income, individual, varies by county).
  • Asset Limits:
    $10,000 (individual, excludes home if owned).
  • AZ Specifics:
    Limited units; high demand in metro areas like Phoenix.
Benefits without Contact:
  • Services: Subsidized rent (30% of income, e.g., $300-$500/month), on-site services (housekeeping, transportation, ~$200/month value).
AZ CARES

Arizona CARES Program

Requirements:
  • General:
    Caregivers of Arizona residents 60+ needing help with 3+ daily activities; no caregiver age limit.
  • Income Limits:
    No strict limit; cost-sharing above ~$2,500/month threshold.
  • Asset Limits:
    Not applicable; need-based.
  • AZ Specifics:
    Focus on rural access; complements ALTCS respite.
Benefits without Contact:
  • Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
AZ DES Non-Medical HCBS

AZ DES Non-Medical Home and Community Based Services (HCBS)

Requirements:
  • General:
    Age 60+ or disabled, Arizona resident, need assistance with daily activities, not eligible for Medicaid/ALTCS.
  • Income Limits:
    Above Medicaid threshold but low-income (~$1,500-$2,500/month, varies by region).
  • Asset Limits:
    Not specified; income-driven eligibility.
  • AZ Specifics:
    Targets those ineligible for ALTCS; prioritizes rural and tribal areas.
Benefits without Contact:
  • Services: Homemaker services (3-5 hours/week), personal care (limited hours), respite care (up to 10 days/year), transportation (~5 trips/month).
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