Pheasant Ridge Nursing and Rehab Center

Pheasant Ridge Nursing and Rehab Center is a Nursing Home in Virginia

Pheasant Ridge Nursing and… is a Nursing Home in Virginia

Pheasant Ridge Nursing and Rehab Center

4355 Pheasant Ridge Rd, Roanoke, VA 24014, USA View Map

Pheasant Ridge Nursing and Rehab Center is a Nursing Home in Virginia

Pheasant Ridge Nursing and… is a Nursing Home in Virginia

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Overview of Pheasant Ridge Nursing and Rehab Center

Pheasant Ridge Nursing and Rehab Center, a remarkable senior living community in Roanoke, VA, invites seniors to enjoy its scenic environment while offering memory care and skilled nursing services. The community’s mission is to support residents in maintaining their independence while prioritizing their safety and comfort all the time. With thoughtfully designed resident agreements tailored to each individual, this community ensures peace of mind for all.

At Pheasant Ridge Nursing and Rehab Center, residents can explore new hobbies and rediscover past ones through a variety of exciting activities and events. There are ample opportunities to socialize with friends and stay active through the community’s wide range of amenities and services. The Center also offers multiple dining options regularly, catering to different dietary needs and preferences. Thus, seniors can enjoy a fulfilling retirement in this vibrant community.

+1 540-725-8210
Home Information PHEASANT RIDGE NURSING & REHAB CENTER
  • Occupancy levels track close to the statewide midpoint, indicating balanced availability. Bed capacity aligns with the typical community size in the state, allowing steady admissions. Resident stays are comparable to other state facilities, implying stable turnover.

  • Home revenue lands near the state median, signaling steady but not standout inflows. Payroll outlays align with state averages, keeping staffing resources on par with peers. Total income mirrors statewide norms, reflecting a balanced margin profile.

  • Medicare nights track the statewide midpoint, keeping volumes steady. Medicaid nights are roughly in line with the state middle third, maintaining a balanced safety-net share. Private pay nights trail most peers, signaling limited market-rate volume.

Occupancy
Beds
101
Occupancy
88.9%
Total Bed Days Available
36865
Avg. Length of Stay
102 days
Avg. Residents per Day
89
Finance
Home Revenue
$13,267,745.00
Payroll Costs
$4,464,495.00
Profit
$221,164.00
Total Home Costs
$10,418,949.00
Payroll % of Revenue Info Percentage of home revenue spent on payroll costs.
33.6%
House Specifics:
CCN
495325
Owner Name
BELL, VICTOR
Rural vs. Urban
Urban
County
Roanoke City
Type of Control
Voluntary Nonprofit — Church
Operations
Total Admissions
326
Total Discharges
319
% Medicaid Admissions
29%
% Medicare Admissions
31%
% Private Pay Admissions
40%
% Medicaid Discharges
31%
% Medicare Discharges
31%
% Private Pay Discharges
38%
Quality Ratings
Overall Rating Info CMS 5-star rating based on health inspections, staffing, and quality measures.
2 / 5
Health Inspection Rating Info Rating based on deficiencies found during state health inspections.
2 / 5
Staffing Rating Info Rating based on nurse staffing hours per resident per day.
2 / 5
QM Rating Info Quality Measures rating based on clinical outcomes for residents.
4 / 5
Nurse Hours / Resident / Day Info Total nurse staffing hours per resident per day.
3.56 hrs
Number of Fines
13
Medicaid, Medicare & Private
Medicare Nights Info Number of resident nights paid by Medicare for short-term or rehab care.
23237
Medicaid Nights Info Resident nights covered by Medicaid for long-term care or support services.
3653
Free Market Nights Info Nights paid privately by residents or families, without Medicare/Medicaid coverage.
5594
Years in operation
18+ years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 15 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

Additional licensing details

CMS Certification Number: 495325

Staffing

Key information about the people who lead and staff this community.

Leadership

Contact: Mr. Phillip Jerman, Executive Director

What does this home offer?

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Accept Medicaid: Yes

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Total Residents: 101

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Building Type: 3-story

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Accept Medicaid

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Total Residents

Types of Care at Pheasant Ridge Nursing and Rehab Center

Memory Care Skilled Nursing
Contact Pheasant Ridge Nursing and Rehab Center

Places of interest near Pheasant Ridge Nursing and Rehab Center

Address 5.0 miles from city center

Address 4355 Pheasant Ridge Rd, Roanoke, VA 24014, USA

Calculate Travel Distance to Pheasant Ridge Nursing and Rehab Center

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Comparison Chart

The information below is reported by the Virginia Department of Social Services and Department of Health.
Compare Nursing Homes around Roanoke
Pheasant Ridge Nursing and Rehab Center
AL

For seniors needing help with daily tasks but not full-time nursing.

IL

For self-sufficient seniors seeking community and minimal assistance.

MC

Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

24/7 care needed

Roanoke
101
No
A+
15
BELL, VICTOR
88.9%
$13,267,745.00
$4,464,495.00
33.6%
89.10
2/5
3.5617
2/5
2/5
4/5
13
Our Lady of the Valley
AL

For seniors needing help with daily tasks but not full-time nursing.

IL

For self-sufficient seniors seeking community and minimal assistance.

MC

Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

24/7 care needed

Roanoke
70
No
A+
68
RAWLINGS, DAVID
99.0%
$17,424,664.00
$6,259,150.00
35.9%
64.70
5/5
3.7870
4/5
3/5
5/5
-
South Roanoke Nursing and Rehabilitation
SNF

24/7 care needed

Roanoke
98
No
A+
45
AMERICAN HEALTHCARE LLC
87.6%
$9,022,035.00
$3,825,310.00
42.4%
85.20
3/5
3.3595
2/5
2/5
5/5
-
Old Southwest Rehabilitation and Nursing
AL

For seniors needing help with daily tasks but not full-time nursing.

Roanoke
130
No
A+
57
SHULER, ANDREW
63.9%
$6,329,142.00
$1,872,922.00
29.6%
95.70
1/5
3.8211
1/5
1/5
2/5
6
Brandon Oaks Nursing and Rehabilitation Center
AL

For seniors needing help with daily tasks but not full-time nursing.

Roanoke
62
No
-
33
NEFF, HEATHER
89.7%
$8,577,463.00
$5,090,145.00
59.3%
57.40
5/5
5.3278
4/5
4/5
5/5
-

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

188
Total Staff
148
Employees
40
Contractors
31,623
Total Hours (Quarter)
39
Avg Staff/Day
8.9
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse1710 No
Licensed Practical Nurse379.9 No
Certified Nursing Assistant669.5 No
Staff by Category
Administration
5 staff
3.8hs shift avg
Nursing Staff
124 staff
9.6hs shift avg
Physicians & Practitioners
10 staff
8.4hs shift avg
Therapy Services
36 staff
5.2hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
2 staff
8.5hs shift avg
Dietary Services
6 staff
8hs shift avg
Other Services
5 staff
8hs shift avg
Contractor Analysis
6.4%
of total hours from contractors
2,032 contractor hours this quarter
Physical Therapy Assistant: 8 Medical Director: 2 Physical Therapy Aide: 3 Respiratory Therapy Technician: 10 Speech Language Pathologist: 8 Qualified Social Worker: 2 Occupational Therapy Assistant: 5 Occupational Therapy Aide: 2
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant6606613,99491100%9.5
Licensed Practical Nurse370377,99391100%9.9
Registered Nurse170172,3969099%10
Clinical Nurse Specialist8081,7907785%8.6
Other Dietary Services Staff4047947481%8
Physical Therapy Aide0336624448%7.5
Nurse Practitioner2025206571%8
Mental Health Service Worker2025206571%8
Dietitian2025126470%8
Speech Language Pathologist0884924651%5.8
Dental Services Staff3034115257%7.9
Qualified Social Worker0223994549%8.5
Administrator3033844853%8
RN Director of Nursing4042753033%7.5
Physical Therapy Assistant0882194145%4.6
Respiratory Therapy Technician010101534347%3.2
Medical Director022466571%0.7
Occupational Therapy Aide022441213%3.1
Occupational Therapy Assistant055182123%0.8

Health Inspection History

Source: CMS Health Citations (Apr 2021 – Nov 2024)

4
Inspections
25
Total Citations
1
Critical (J-L)
0
Serious (G-I)
6.25
Citations/Inspection
Nov 2024
Last Inspection
Citation Severity Distribution
Minor (A-C)
1
Moderate (D-F)
23
Serious (G-I)
0
Critical (J-L)
1
What do these levels mean?
Top Deficiency Categories
Quality of Life & Care
7
28% of total
Resident Rights
4
16% of total
Pharmacy Services
3
12% of total
Citation Sources
Standard Inspections 15
Complaint Investigations 12
State Comparison (VA)
Avg Citations (State)
38.4
This Facility: 25
Avg Critical (State)
0.4
This Facility: 1
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Nov 21, 2024 E Nursing ServicesF0711 Corrected
Nov 21, 2024 D PharmacyF0755 Corrected
Nov 21, 2024 J Quality of CareF0684 Corrected
Nov 21, 2024 D Quality of CareF0695 Corrected
Nov 21, 2024 D Care PlanningF0635 Corrected
Nov 21, 2024 D Care PlanningF0655 Corrected
Nov 21, 2024 D Care PlanningF0656 Corrected
Nov 21, 2024 D Care PlanningF0842 Corrected
Nov 21, 2024 D Resident RightsF0573 Corrected
Nov 21, 2024 D Resident RightsF0580 Corrected
Jan 19, 2024 C Nursing ServicesF0732 Corrected
Jan 19, 2024 F NutritionF0812 Corrected
Jan 19, 2024 D PharmacyF0756 Corrected
Jan 19, 2024 D Quality of CareF0677 Corrected
Jan 19, 2024 D Quality of CareF0684 Corrected
Jan 19, 2024 D Care PlanningF0641 Corrected
Jan 19, 2024 D Care PlanningF0661 Corrected
Jan 19, 2024 D Care PlanningF0842 Corrected
Jan 19, 2024 D Resident RightsF0558 Corrected
Jan 19, 2024 E Resident RightsF0580 Corrected
Aug 03, 2022 D PharmacyF0757 Corrected
Aug 03, 2022 D Quality of CareF0677 Corrected
Aug 03, 2022 D Quality of CareF0689 Corrected
Aug 03, 2022 D Care PlanningF0842 Corrected
Apr 08, 2021 D Quality of CareF0684 Corrected
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Guides for Better Senior Living

From costs to care, explore the most important topics to make informed decisions about your future.

Claim What’s Yours: Financial Aid for Virginia Seniors

Program
State Program Name
Eligibility
Benefits
Commonwealth Coordinated Care Plus (CCC Plus)
  • General: Age 65+ or disabled, Virginia resident, Medicaid-eligible, nursing home-level care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • VA Specifics: Managed care model; high demand in urban areas.
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care ($65/day), home modifications ($1,500 avg.).
Virginia Respite Care Grant Program
  • General: Caregiver of someone 60+, Virginia resident.
  • Income Limits: ~$2,500/month (individual, varies).
  • Asset Limits: $40,000 (individual).
  • VA Specifics: Limited grants; rural/urban balance.
  • Services: In-home respite (up to 30 days/year), adult day care (~$65/day), facility respite (up to 5 days).
Adult Services Program
Virginia Adult Services (AS)
Official government program page
  • General: Age 60+ (or disabled 18+), VA resident, need significant care (2+ ADLs), not Medicaid-eligible.
  • Income Limits (2025): Varies by locality; typically < ~$2,510/month (200% FPL).
  • Asset Limits: Limited assets (excludes home, car); varies by DSS.
  • VA Specifics: Serves ~5,000 annually; focuses on low-income independence.
  • Services: Personal care (4-6 hours/week), adult day care (~$60/day), chore services, assessments, respite (~5 days/year).
Auxiliary Grant Program
Virginia Auxiliary Grant (AG)
Official government program page
  • General: Age 65+ (or disabled 18+), VA resident, living in approved ALF/foster care, SSI-eligible or low-income.
  • Income Limits (2025): ~$1,041/month (individual, SSI level + $20 disregard); higher with medical deductions.
  • Asset Limits: $2,000 (individual).
  • VA Specifics: Serves 4,000; personal needs allowance ($90/month).
  • Services: Cash (~$1,400-$1,700/month in 2025, varies by region) for ALF/foster care costs; basic care included.
Medicare Savings Program (MSP)
Virginia Medicare Savings Program
  • General: Age 65+ or disabled, VA resident, Medicare Part A/B.
  • Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits: $9,430 (individual), $14,130 (couple).
  • VA Specifics: Includes Extra Help for Part D; no waitlist.
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Energy Assistance Program (EAP)
Virginia Energy Assistance Program
Official government program page
  • General: Age 60+ prioritized, VA resident, low-income household.
  • Income Limits (2025): ~$3,970/month (185% FPL).
  • Asset Limits: Not assessed.
  • VA Specifics: Fuel, Crisis, Cooling components; serves ~100,000 households.
  • Services: Heating/cooling aid ($300-$1,000/season), crisis aid ($500 max), equipment repair (~$250).
Senior Community Service Employment Program (SCSEP)
  • General: Age 55+, unemployed, low-income, VA resident.
  • Income Limits (2025): ~$1,983/month (125% FPL).
  • Asset Limits: Not specified.
  • VA Specifics: Priority for veterans, rural residents; AARP/Goodwill partnership.
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
VA Aid and Attendance (A&A) and Housebound Benefits
Virginia VA Aid and Attendance/Housebound
  • General: Age 65+ or disabled veteran/spouse, VA resident, wartime service, ADL help (A&A) or homebound.
  • Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits: ~$155,356 (net worth).
  • VA Specifics: High veteran population; supports rural/urban needs.
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs.
Property Tax Relief for the Elderly and Disabled
Virginia Property Tax Relief
Official government program page
  • General: Age 65+ or disabled, VA resident, homeowner, income/asset limits vary by locality.
  • Income Limits (2025): ~$50,000-$75,000/year (household, e.g., Fairfax: $72,000; Richmond: $50,000).
  • Asset Limits: Varies (e.g., Fairfax: $400,000 net worth; Richmond: $100,000).
  • VA Specifics: Offered in 90% of localities; saves ~$500-$2,000/year.
  • Services: Tax exemption/deferral (~$500-$2,000/year depending on locality).
Senior Farmers’ Market Nutrition Program (SFMNP)
  • General: Age 60+, VA resident, low-income.
  • Income Limits (2025): ~$2,322/month (185% FPL).
  • Asset Limits: Not assessed.
  • VA Specifics: Vouchers (~$50-$75/season); serves ~15,000 via AAAs.
  • Services: Vouchers (~$50-$75/season) for produce at farmers’ markets.

Claim What’s Yours Financial Aid for Virginia Seniors

VA Medicaid CCC Plus

Commonwealth Coordinated Care Plus (CCC Plus)

Requirements:
  • General:
    Age 65+ or disabled, Virginia resident, Medicaid-eligible, nursing home-level care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • VA Specifics:
    Managed care model; high demand in urban areas.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care ($65/day), home modifications ($1,500 avg.).
VA Respite Grant

Virginia Respite Care Grant Program

Requirements:
  • General:
    Caregiver of someone 60+, Virginia resident.
  • Income Limits:
    ~$2,500/month (individual, varies).
  • Asset Limits:
    $40,000 (individual).
  • VA Specifics:
    Limited grants; rural/urban balance.
Benefits without Contact:
  • Services: In-home respite (up to 30 days/year), adult day care (~$65/day), facility respite (up to 5 days).
Virginia Adult Services (AS)

Adult Services Program

Requirements:
  • General:
    Age 60+ (or disabled 18+), VA resident, need significant care (2+ ADLs), not Medicaid-eligible.
  • Income Limits (2025):
    Varies by locality; typically < ~$2,510/month (200% FPL).
  • Asset Limits:
    Limited assets (excludes home, car); varies by DSS.
  • VA Specifics:
    Serves ~5,000 annually; focuses on low-income independence.
Benefits without Contact:
  • Services: Personal care (4-6 hours/week), adult day care (~$60/day), chore services, assessments, respite (~5 days/year).
Virginia Auxiliary Grant (AG)

Auxiliary Grant Program

Requirements:
  • General:
    Age 65+ (or disabled 18+), VA resident, living in approved ALF/foster care, SSI-eligible or low-income.
  • Income Limits (2025):
    ~$1,041/month (individual, SSI level + $20 disregard); higher with medical deductions.
  • Asset Limits:
    $2,000 (individual).
  • VA Specifics:
    Serves 4,000; personal needs allowance ($90/month).
Benefits without Contact:
  • Services: Cash (~$1,400-$1,700/month in 2025, varies by region) for ALF/foster care costs; basic care included.
Virginia Medicare Savings Program

Medicare Savings Program (MSP)

Requirements:
  • General:
    Age 65+ or disabled, VA resident, Medicare Part A/B.
  • Income Limits (2025):
    ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits:
    $9,430 (individual), $14,130 (couple).
  • VA Specifics:
    Includes Extra Help for Part D; no waitlist.
Benefits without Contact:
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Virginia Energy Assistance Program

Energy Assistance Program (EAP)

Requirements:
  • General:
    Age 60+ prioritized, VA resident, low-income household.
  • Income Limits (2025):
    ~$3,970/month (185% FPL).
  • Asset Limits:
    Not assessed.
  • VA Specifics:
    Fuel, Crisis, Cooling components; serves ~100,000 households.
Benefits without Contact:
  • Services: Heating/cooling aid ($300-$1,000/season), crisis aid ($500 max), equipment repair (~$250).
Virginia SCSEP

Senior Community Service Employment Program (SCSEP)

Requirements:
  • General:
    Age 55+, unemployed, low-income, VA resident.
  • Income Limits (2025):
    ~$1,983/month (125% FPL).
  • Asset Limits:
    Not specified.
  • VA Specifics:
    Priority for veterans, rural residents; AARP/Goodwill partnership.
Benefits without Contact:
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
Virginia VA Aid and Attendance/Housebound

VA Aid and Attendance (A&A) and Housebound Benefits

Requirements:
  • General:
    Age 65+ or disabled veteran/spouse, VA resident, wartime service, ADL help (A&A) or homebound.
  • Income Limits (2025):
    Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits:
    ~$155,356 (net worth).
  • VA Specifics:
    High veteran population; supports rural/urban needs.
Benefits without Contact:
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs.
Virginia Property Tax Relief

Property Tax Relief for the Elderly and Disabled

Requirements:
  • General:
    Age 65+ or disabled, VA resident, homeowner, income/asset limits vary by locality.
  • Income Limits (2025):
    ~$50,000-$75,000/year (household, e.g., Fairfax: $72,000; Richmond: $50,000).
  • Asset Limits:
    Varies (e.g., Fairfax: $400,000 net worth; Richmond: $100,000).
  • VA Specifics:
    Offered in 90% of localities; saves ~$500-$2,000/year.
Benefits without Contact:
  • Services: Tax exemption/deferral (~$500-$2,000/year depending on locality).
Virginia SFMNP

Senior Farmers’ Market Nutrition Program (SFMNP)

Requirements:
  • General:
    Age 60+, VA resident, low-income.
  • Income Limits (2025):
    ~$2,322/month (185% FPL).
  • Asset Limits:
    Not assessed.
  • VA Specifics:
    Vouchers (~$50-$75/season); serves ~15,000 via AAAs.
Benefits without Contact:
  • Services: Vouchers (~$50-$75/season) for produce at farmers’ markets.

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