Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Virginia Veterans Care Center
Virginia Veterans Care Center is a Nursing Home in Virginia
Virginia Veterans Care Center is a Nursing Home in Virginia
Virginia Veterans Care Center
Virginia Veterans Care Center is a Nursing Home in Virginia
Virginia Veterans Care Center is a Nursing Home in Virginia
Virginia Veterans Care Center prides itself on its excellent resident-centered approach to senior recovery. Specializing in long-term nursing care, short-term rehabilitation, and all-inclusive nursing services, the facility offers a warm and welcoming atmosphere where residents and staff are encouraged to create friendships and build mutual trust for the complete healing potential.
The nursing home for veterans provides comprehensive results-driven programs that specifically cater to the varying needs of its residents. Virginia Veterans Care Center offers 24-hour skilled nursing therapies, rehabilitative services, licensed nurses, and a podiatrist. Amenities include a chapel, a library, nature trails, a salon, and a billiards room are among the many accommodations provided.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
3
This home is often near full
That suggests steady demand, but availability may be limited.
Occupancy rate
95%
Residents per day (avg)
195
Occupancy rate
95%
Residents per day (avg)
195
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
37% of new residents, usually for short-term rehab.
Typical stay
7 months
Private pay
57% of new residents, often for short stays.
Typical stay
1 - 2 years
Medicaid
6% of new residents, often for long-term daily care.
Typical stay
11 - 12 months
Finances and operations
Governmental home
State
Home revenue
$28.2M
Surplus of revenue
-$5.5M
Governmental home
State
Home revenue
$28,203,451.00
Surplus of revenue
$-5,465,334.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$15.3M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$14.7M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$29.9M
3-bed community
A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.
Walk Score: 19 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
About this community
License Status
ActiveFacility Type
Assisted Living Facility
License Expiration
November 30, 2027
Additional licensing details
CMS Certification Number:
495274
Qualification:
Non-Ambulatory | Residential and Assisted Living Care
Ownership & operating entity
Virginia Veterans Care Center is administrated by . Todd W Barnes.
Contact Information
Business Hours:
24 x 7 , Monday - Sunday
Inspection History
In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.
0 visits/inspections
Virginia average: 7 complaint visits
Inspection oversight
Inspector name:Angela Marie Swink
5 citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
Virginia average: 13 citations
5 violations
Violations indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Virginia average: 8 violations
Comparison Chart
The information below is reported by the Virginia Department of Social Services and Department of Health.Compare Nursing Homes around Roanoke
Virginia Veterans Care Center
AL
For seniors needing help with daily tasks but not full-time nursing.
Roanoke
180
No
-
19
BARNES, TODD
95.0%
$28,203,451.00
$15,251,285.00
54.1%
194.50
5/5
4.2750
5/5
3/5
4/5
-
Brandon Oaks Nursing and Rehabilitation Center
AL
For seniors needing help with daily tasks but not full-time nursing.
Roanoke
62
No
-
33
NEFF, HEATHER
89.7%
$8,577,463.00
$5,090,145.00
59.3%
57.40
5/5
5.3278
4/5
4/5
5/5
-
Our Lady of the Valley
AL
For seniors needing help with daily tasks but not full-time nursing.
IL
For self-sufficient seniors seeking community and minimal assistance.
MC
Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
SNF
24/7 care needed
Roanoke
70
No
A+
68
RAWLINGS, DAVID
99.0%
$17,424,664.00
$6,259,150.00
35.9%
64.70
5/5
3.7870
4/5
3/5
5/5
-
Pheasant Ridge Nursing and Rehab Center
AL
For seniors needing help with daily tasks but not full-time nursing.
IL
For self-sufficient seniors seeking community and minimal assistance.
MC
Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
SNF
24/7 care needed
Roanoke
101
No
A+
15
BELL, VICTOR
88.9%
$13,267,745.00
$4,464,495.00
33.6%
89.10
2/5
3.5617
2/5
2/5
4/5
13
Old Southwest Rehabilitation and Nursing
AL
For seniors needing help with daily tasks but not full-time nursing.
Roanoke
130
No
A+
57
SHULER, ANDREW
63.9%
$6,329,142.00
$1,872,922.00
29.6%
95.70
1/5
3.8211
1/5
1/5
2/5
6
Planning a tour? Check our touring checklist.
Thinking of living here? We can help you speak to a current resident
Looking for a job? Apply for Open Positions at Virginia Veterans Care Center
Thinking about senior living? Use our bidding system to get competitive quotes from the best homes in your area.
Touring Checklist for Senior Living
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Location
Community Spaces and Overall Environment
Services
Staffing
Accommodations
Finances
Other Notes
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Places of interest near Virginia Veterans Care Center
3.7 miles from city center
4550 Shenandoah Ave NW, Roanoke, VA 24017
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
203
Total Staff
199
Employees
4
Contractors
76,557
Total Hours (Quarter)
95
Avg Staff/Day
8.9
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 27 | 9.3 | No |
| Licensed Practical Nurse | 37 | 9.9 | Yes |
| Certified Nursing Assistant | 96 | 9 | No |
Staff by Category
Administration ⓘ
4 staff
7.5hs shift avg
Nursing Staff ⓘ
160 staff
9.3hs shift avg
Physicians & Practitioners ⓘ
5 staff
7.8hs shift avg
Therapy Services ⓘ
16 staff
7.6hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
2 staff
7.7hs shift avg
Dietary Services ⓘ
11 staff
7.4hs shift avg
Other Services ⓘ
5 staff
7.4hs shift avg
Contractor Analysis
0.2%
of total hours from contractors
161 contractor hours this quarter
Occupational Therapy Aide: 1
Licensed Practical Nurse: 1
Medical Director: 1
Diagnostic X-ray Services Staff: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 96 | 0 | 96 | 38,973 | 91 | 100% | 9 |
| Licensed Practical Nurse | 36 | 1 | 37 | 13,511 | 91 | 100% | 9.9 |
| Registered Nurse | 27 | 0 | 27 | 10,040 | 91 | 100% | 9.3 |
| Other Dietary Services Staff | 8 | 0 | 8 | 3,111 | 91 | 100% | 7.3 |
| Mental Health Service Worker | 4 | 0 | 4 | 1,735 | 71 | 78% | 7.6 |
| Clinical Nurse Specialist | 3 | 0 | 3 | 1,407 | 65 | 71% | 8 |
| Occupational Therapy Assistant | 8 | 0 | 8 | 1,364 | 69 | 76% | 7.7 |
| Administrator | 3 | 0 | 3 | 1,117 | 66 | 73% | 7.6 |
| Dietitian | 3 | 0 | 3 | 949 | 70 | 77% | 7.7 |
| Qualified Social Worker | 2 | 0 | 2 | 928 | 68 | 75% | 7.7 |
| Physical Therapy Aide | 2 | 0 | 2 | 926 | 65 | 71% | 7.9 |
| Nurse Practitioner | 2 | 0 | 2 | 921 | 66 | 73% | 7.6 |
| Physical Therapy Assistant | 2 | 0 | 2 | 505 | 62 | 68% | 7.3 |
| Respiratory Therapy Technician | 2 | 0 | 2 | 476 | 61 | 67% | 7.6 |
| Speech Language Pathologist | 1 | 0 | 1 | 444 | 58 | 64% | 7.6 |
| Occupational Therapy Aide | 0 | 1 | 1 | 103 | 18 | 20% | 5.7 |
| Medical Director | 0 | 1 | 1 | 39 | 7 | 8% | 5.6 |
| Diagnostic X-ray Services Staff | 0 | 1 | 1 | 11 | 7 | 8% | 1.5 |
Health Inspection History
Source: CMS Health Citations (Mar 2018 – Jan 2022)
3
Inspections
16
Total Citations
0
Critical (J-L)
0
Serious (G-I)
5.33
Citations/Inspection
Jan 2022
Last Inspection
Citation Severity Distribution
What do these levels mean?
Top Deficiency Categories
Quality of Life & Care
5
31% of total
Pharmacy Services
4
25% of total
Infection Control
1
6% of total
Resident Rights
1
6% of total
Abuse, Neglect & Exploitation
1
6% of total
Citation Sources
Standard Inspections
16
Complaint Investigations
0
State Comparison (VA)
Avg Citations (State)
38.4
This Facility: 16
Avg Critical (State)
0.4
This Facility: 0
Recent Citations (Last 3 Years)
| Date | Severity ? | Category | Tag | Status |
|---|---|---|---|---|
| Jan 27, 2022 | D | Quality of Care | F0684 | Corrected |
| May 23, 2019 | D | Abuse/Neglect | F0604 | Corrected |
| May 23, 2019 | D | Pharmacy | F0760 | Corrected |
| May 23, 2019 | D | Quality of Care | F0689 | Corrected |
| May 23, 2019 | D | Quality of Care | F0690 | Corrected |
| May 23, 2019 | D | Care Planning | F0658 | Corrected |
| May 23, 2019 | D | Resident Rights | F0565 | Corrected |
| Mar 22, 2018 | D | Infection Control | F0880 | Corrected |
| Mar 22, 2018 | E | Pharmacy | F0756 | Corrected |
| Mar 22, 2018 | E | Pharmacy | F0758 | Corrected |
| Mar 22, 2018 | D | Pharmacy | F0761 | Corrected |
| Mar 22, 2018 | D | Quality of Care | F0689 | Corrected |
| Mar 22, 2018 | D | Quality of Care | F0697 | Corrected |
| Mar 22, 2018 | B | Care Planning | F0645 | Corrected |
| Mar 22, 2018 | D | Care Planning | F0655 | Corrected |
| Mar 22, 2018 | D | Care Planning | F0657 | Corrected |
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: State Government
Resident Census by Payment Source
154
Total Residents
Medicare
12
(7.8%)
ⓘ
Medicaid
49
(31.8%)
ⓘ
Private Pay/Other
93
(60.4%)
ⓘ
Programs & Services
Residents' Group
ⓘ
Nurse Aide Training
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality Measures
CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.
Source: CMS Nursing Home Compare (Data as of Jan 2026)
High-Risk Clinical Events
9.3
Score
9% better than avg
State avg: 10.1
Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline
Functional Decline
20.1
Score
Near average
State avg: 19.7
Composite score based on ADL decline, walking ability decline, and incontinence
Long-Stay Resident Measures
Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.
Need for Help with Daily Activities Increased
16.6%
Lost Too Much Weight
6.3%
Urinary Tract Infection
2.5%
Depressive Symptoms
0.0%
Falls with Major Injury
3.9%
Pneumococcal Vaccine
99.6%
Antipsychotic Use
27.1%
Walking Ability Worsened
16.9%
Influenza Vaccine
100.0%
High Risk Residents with Pressure Ulcers
2.6%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
26.9%
Short-Stay Resident Measures
Measures for residents who stay 100 days or less (typically rehabilitation patients).
Pneumococcal Vaccine
92.9%
24% better than avg
State: 74.9%
Short-Stay Residents Who Received a New Antipsychotic Medication
3.2%
162% worse than avg
State: 1.2%
Influenza Vaccine
94.6%
28% better than avg
State: 73.6%
Guides for Better Senior Living
From costs to care, explore the most important topics to make informed decisions about your future.
Claim What’s Yours: Financial Aid for Virginia Seniors
Program
State Program Name
Eligibility
Benefits
Commonwealth Coordinated Care Plus (CCC Plus)
VA Medicaid CCC Plus
Official government program page
- General: Age 65+ or disabled, Virginia resident, Medicaid-eligible, nursing home-level care need.
- Income Limits (2025): ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual), $3,000 (couple).
- VA Specifics: Managed care model; high demand in urban areas.
- Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care ($65/day), home modifications ($1,500 avg.).
Virginia Respite Care Grant Program
VA Respite Grant
Official government program page
- General: Caregiver of someone 60+, Virginia resident.
- Income Limits: ~$2,500/month (individual, varies).
- Asset Limits: $40,000 (individual).
- VA Specifics: Limited grants; rural/urban balance.
- Services: In-home respite (up to 30 days/year), adult day care (~$65/day), facility respite (up to 5 days).
Adult Services Program
Virginia Adult Services (AS)
Official government program page
- General: Age 60+ (or disabled 18+), VA resident, need significant care (2+ ADLs), not Medicaid-eligible.
- Income Limits (2025): Varies by locality; typically < ~$2,510/month (200% FPL).
- Asset Limits: Limited assets (excludes home, car); varies by DSS.
- VA Specifics: Serves ~5,000 annually; focuses on low-income independence.
- Services: Personal care (4-6 hours/week), adult day care (~$60/day), chore services, assessments, respite (~5 days/year).
Auxiliary Grant Program
Virginia Auxiliary Grant (AG)
Official government program page
- General: Age 65+ (or disabled 18+), VA resident, living in approved ALF/foster care, SSI-eligible or low-income.
- Income Limits (2025): ~$1,041/month (individual, SSI level + $20 disregard); higher with medical deductions.
- Asset Limits: $2,000 (individual).
- VA Specifics: Serves 4,000; personal needs allowance ($90/month).
- Services: Cash (~$1,400-$1,700/month in 2025, varies by region) for ALF/foster care costs; basic care included.
Medicare Savings Program (MSP)
Virginia Medicare Savings Program
- General: Age 65+ or disabled, VA resident, Medicare Part A/B.
- Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
- Asset Limits: $9,430 (individual), $14,130 (couple).
- VA Specifics: Includes Extra Help for Part D; no waitlist.
- Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Energy Assistance Program (EAP)
Virginia Energy Assistance Program
Official government program page
- General: Age 60+ prioritized, VA resident, low-income household.
- Income Limits (2025): ~$3,970/month (185% FPL).
- Asset Limits: Not assessed.
- VA Specifics: Fuel, Crisis, Cooling components; serves ~100,000 households.
- Services: Heating/cooling aid ($300-$1,000/season), crisis aid ($500 max), equipment repair (~$250).
Senior Community Service Employment Program (SCSEP)
Virginia SCSEP
Official government program page
- General: Age 55+, unemployed, low-income, VA resident.
- Income Limits (2025): ~$1,983/month (125% FPL).
- Asset Limits: Not specified.
- VA Specifics: Priority for veterans, rural residents; AARP/Goodwill partnership.
- Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
VA Aid and Attendance (A&A) and Housebound Benefits
Virginia VA Aid and Attendance/Housebound
- General: Age 65+ or disabled veteran/spouse, VA resident, wartime service, ADL help (A&A) or homebound.
- Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
- Asset Limits: ~$155,356 (net worth).
- VA Specifics: High veteran population; supports rural/urban needs.
- Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs.
Property Tax Relief for the Elderly and Disabled
Virginia Property Tax Relief
Official government program page
- General: Age 65+ or disabled, VA resident, homeowner, income/asset limits vary by locality.
- Income Limits (2025): ~$50,000-$75,000/year (household, e.g., Fairfax: $72,000; Richmond: $50,000).
- Asset Limits: Varies (e.g., Fairfax: $400,000 net worth; Richmond: $100,000).
- VA Specifics: Offered in 90% of localities; saves ~$500-$2,000/year.
- Services: Tax exemption/deferral (~$500-$2,000/year depending on locality).
Senior Farmers’ Market Nutrition Program (SFMNP)
Virginia SFMNP
Official government program page
- General: Age 60+, VA resident, low-income.
- Income Limits (2025): ~$2,322/month (185% FPL).
- Asset Limits: Not assessed.
- VA Specifics: Vouchers (~$50-$75/season); serves ~15,000 via AAAs.
- Services: Vouchers (~$50-$75/season) for produce at farmers’ markets.
Claim What’s Yours Financial Aid for Virginia Seniors
VA Medicaid CCC Plus
Commonwealth Coordinated Care Plus (CCC Plus)
Requirements:
General:Age 65+ or disabled, Virginia resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025):~$2,829/month (300% FBR, individual).- Asset Limits:$2,000 (individual), $3,000 (couple).
VA Specifics:Managed care model; high demand in urban areas.
Benefits without Contact:
- Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care ($65/day), home modifications ($1,500 avg.).
VA Respite Grant
Virginia Respite Care Grant Program
Requirements:
- General:Caregiver of someone 60+, Virginia resident.
- Income Limits:~$2,500/month (individual, varies).
- Asset Limits:$40,000 (individual).
- VA Specifics:Limited grants; rural/urban balance.
Benefits without Contact:
- Services: In-home respite (up to 30 days/year), adult day care (~$65/day), facility respite (up to 5 days).
Virginia Adult Services (AS)
Adult Services Program
Requirements:
- General:Age 60+ (or disabled 18+), VA resident, need significant care (2+ ADLs), not Medicaid-eligible.
- Income Limits (2025):Varies by locality; typically < ~$2,510/month (200% FPL).
- Asset Limits:Limited assets (excludes home, car); varies by DSS.
- VA Specifics:Serves ~5,000 annually; focuses on low-income independence.
Benefits without Contact:
- Services: Personal care (4-6 hours/week), adult day care (~$60/day), chore services, assessments, respite (~5 days/year).
Virginia Auxiliary Grant (AG)
Auxiliary Grant Program
Requirements:
- General:Age 65+ (or disabled 18+), VA resident, living in approved ALF/foster care, SSI-eligible or low-income.
- Income Limits (2025):~$1,041/month (individual, SSI level + $20 disregard); higher with medical deductions.
- Asset Limits:$2,000 (individual).
- VA Specifics:Serves 4,000; personal needs allowance ($90/month).
Benefits without Contact:
- Services: Cash (~$1,400-$1,700/month in 2025, varies by region) for ALF/foster care costs; basic care included.
Virginia Medicare Savings Program
Medicare Savings Program (MSP)
Requirements:
- General:Age 65+ or disabled, VA resident, Medicare Part A/B.
- Income Limits (2025):~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
- Asset Limits:$9,430 (individual), $14,130 (couple).
- VA Specifics:Includes Extra Help for Part D; no waitlist.
Benefits without Contact:
- Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Virginia Energy Assistance Program
Energy Assistance Program (EAP)
Requirements:
- General:Age 60+ prioritized, VA resident, low-income household.
- Income Limits (2025):~$3,970/month (185% FPL).
- Asset Limits:Not assessed.
- VA Specifics:Fuel, Crisis, Cooling components; serves ~100,000 households.
Benefits without Contact:
- Services: Heating/cooling aid ($300-$1,000/season), crisis aid ($500 max), equipment repair (~$250).
Virginia SCSEP
Senior Community Service Employment Program (SCSEP)
Requirements:
- General:Age 55+, unemployed, low-income, VA resident.
- Income Limits (2025):~$1,983/month (125% FPL).
- Asset Limits:Not specified.
- VA Specifics:Priority for veterans, rural residents; AARP/Goodwill partnership.
Benefits without Contact:
- Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
Virginia VA Aid and Attendance/Housebound
VA Aid and Attendance (A&A) and Housebound Benefits
Requirements:
- General:Age 65+ or disabled veteran/spouse, VA resident, wartime service, ADL help (A&A) or homebound.
- Income Limits (2025):Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
- Asset Limits:~$155,356 (net worth).
- VA Specifics:High veteran population; supports rural/urban needs.
Benefits without Contact:
- Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs.
Virginia Property Tax Relief
Property Tax Relief for the Elderly and Disabled
Requirements:
- General:Age 65+ or disabled, VA resident, homeowner, income/asset limits vary by locality.
- Income Limits (2025):~$50,000-$75,000/year (household, e.g., Fairfax: $72,000; Richmond: $50,000).
- Asset Limits:Varies (e.g., Fairfax: $400,000 net worth; Richmond: $100,000).
- VA Specifics:Offered in 90% of localities; saves ~$500-$2,000/year.
Benefits without Contact:
- Services: Tax exemption/deferral (~$500-$2,000/year depending on locality).
Virginia SFMNP
Senior Farmers’ Market Nutrition Program (SFMNP)
Requirements:
- General:Age 60+, VA resident, low-income.
- Income Limits (2025):~$2,322/month (185% FPL).
- Asset Limits:Not assessed.
- VA Specifics:Vouchers (~$50-$75/season); serves ~15,000 via AAAs.
Benefits without Contact:
- Services: Vouchers (~$50-$75/season) for produce at farmers’ markets.
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