The Palms at Lake Spivey

Q: What is the best email address for The Palms at Lake Spivey?

The team at The Palms at Lake Spivey can be reached at kendrasmith@discoverymanagementgroup.com.

Overview of The Palms at Lake Spivey

Elegant and warm, The Palms at Lake Spivey at Jonesboro, GA, offers a range of senior living options, including independent living, respite care, and short-term stays. The community offers welcoming living spaces, including one and two-bedroom apartments, complemented with a dedicated care team, and awesome amenities. Residents are well-supported with medical care and personal care services available should they need it.

Retirement at The Palms at Lake Spivey is all about hospitality and a worry-free lifestyle. Here, residents have access to services and amenities like housekeeping, dining, transportation, and security. With a spacious activity center, numerous social and recreational events, a full-service barber and beauty salon, residents have plenty of opportunities to explore new interests, make new connections, and enjoy their lives to the fullest.

(770) 477-7207

72-bed community

A moderately sized community that may balance personal attention with shared amenities and social activities.

14 years in operation

A community with a solid operating history and experience delivering ongoing care.

Walk Score: 1 / 100

Car-dependent. Most errands require a car, with limited nearby walkable options.

BBB Rating: A+ (Not Accredited)

An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Facility TypePersonal Care Home

IssuanceJune 20, 2011

CountyClayton

The Palms at Lake Spivey is administrated by Kendra Smith.

Email [email protected]

Since 2017 · 9 years of data 6 deficiencies 19 inspections

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the Georgia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2017 vs. Georgia state average

Overall vs. GA average

Latest Inspection August 26, 2025 Complaint Investigation

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.	This Facility	GA Average	vs. GA Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	6	21	This facility has 71% fewer total deficiencies than a typical Georgia assisted living residence (6 vs. GA avg 21).↓ 71% better
Deficiencies per year Average deficiencies per year since 2017.	0.7	2.3	This facility has 70% fewer deficiencies per year than a typical Georgia assisted living residence (0.7 vs. GA avg 2.3).↓ 70% better
Deficiencies per inspection Average deficiencies per inspection.	0.3	2.1	This facility has 86% fewer deficiencies per inspection than a typical Georgia assisted living residence (0.3 vs. GA avg 2.1).↓ 86% better

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	GA Average	vs. GA Avg
Total inspections Combined count of all routine and focused inspections. Excludes complaint investigations.	19	10	This facility has 90% more total inspections than a typical Georgia assisted living residence (19 vs. GA avg 10).↑ 90% worse

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent inspection on August 26, 2025, found no deficiencies and no rule violations during complaint investigations.
Past inspections noted repeated issues with admitting residents who required care beyond the facility’s scope, including two findings in 2020 and 2019.
The April 28, 2020 inspection cited two deficiencies for unsafe conditions leading to resident elopement and inappropriate admission of a resident needing specialized memory care.

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What does this home offer?

Pets Allowed

Housing Options: 1 Bed / 2 Bed

Building Type: 3-story

Beauty Services

Transportation Services

Housekeeping Services

Recreational Activities

Exercise Programs

Living Spaces & Floor Plans for The Palms at Lake Spivey

Palms At Lake Spivey Il Formosa

Palms At Lake Spivey Il Elegant

Palms At Lake Spivey Il Diamond

Palms At Lake Spivey Il Coconut

Palms At Lake Spivey Il Bamboo Palm

Palms At Lake Spivey Il Areca

3.7 miles from city center Estimated distance in miles from Jonesboro's city center to The Palms at Lake Spivey's address, calculated via Google Maps. — 4.68 miles to nearest hospital (Piedmont Henry)

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Community Care Services Program

Georgia Medicaid CCSP

Age 65+ or disabled

General Georgia resident, Medicaid-eligible, nursing home-level care need.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

High rural demand; waitlists possible.

Benefits

Personal care (5-7 hours/day) Adult day care (~$75/day) Respite (240 hours/year) Meals

Respite Care Program

Georgia NFCSP Respite

Age Caregiver of someone 60+ (or with dementia)

General Georgia resident.

Income Limits No strict limit; prioritizes low-income.

Asset Limits Not applicable.

Focus on metro and rural balance.

Benefits

In-home aide (4-6 hours/day) Adult day care (~$75/day) Facility stay (up to 5 days)

Home and Community Services (HCS)

Georgia Home and Community Services (Non-Medicaid)

Age 60+

General Georgia resident, functionally impaired, at risk of nursing home placement.

Income Limits (2025) No strict limit; prioritizes ~$41,000/year; cost-sharing for higher incomes.

Asset Limits Not specified; need-based.

Non-Medicaid; AAA-managed.

Benefits

Personal care (4-6 hours/day) Homemaker Adult day care ($80/day) Respite (~5 days/year)

Medicare Savings Program (MSP)

Georgia Medicare Savings Program

Age 65+ or disabled

General Georgia resident, Medicare Part A/B.

Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI).

Asset Limits $9,430 (individual), $14,130 (couple).

Three tiers; entitlement benefit.

Benefits

Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Program of All-Inclusive Care for the Elderly (PACE)

Georgia Medicaid PACE

Age 55+

General Georgia resident, nursing home-level care need, safe with PACE support.

Income Limits (2025) ~$2,829/month 300% FBR

Asset Limits $2,000 (individual), $3,000 (couple).

Limited areas (e.g., Macon, Augusta).

Benefits

Personal care (5-7 hours/day) Medical care Meals Transportation Therapy

SOURCE (Service Options Using Resources in a Community Environment)

Georgia Medicaid SOURCE Program

Age 65+ or disabled

General Georgia resident, Medicaid-eligible, frail but not necessarily nursing home-level.

Income Limits (2025) ~$914/month (SSI level); QIT allowed.

Asset Limits $2,000 (individual), $3,000 (couple).

Enhanced primary care model; statewide via 12 sites.

Benefits

Personal care (4-6 hours/day) Case management Adult day health ($80/day) Respite (limited)

Optional State Supplementation (OSS)

Georgia Optional State Supplementation

Age 65+ or disabled

General Georgia resident, in approved facility, low-income/SSI recipient.

Income Limits (2025) ~$1,004/month including SSI

Asset Limits $2,000 (individual), $3,000 (couple).

~$20-$489/month based on facility type.

Benefits

Cash (~$20-$489/month) for room/board in personal care homes

Compare Assisted Living around Georgia

The information below is reported by the Georgia Department of Community Health, Healthcare Facility Regulation Division.


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The Residence at Oak Grove	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.	Thomasville	84 Facility 84 GA AVG 88 Rank #320 / 672	Yes	42 Facility 42 GA AVG 39 Rank #415 / 873	1 Bed / 2 Bed	6 Facility 6 GA AVG 14 Rank #442 / 670	-	Cynthia Swaim	14	9 Facility 9 GA AVG 21 Rank #295 / 574	0.6 Facility 0.6 GA AVG 2.1 Rank #233 / 574
Magnolia Senior Living at Dawsonville	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.	Dawsonville	84 Facility 84 GA AVG 88 Rank #320 / 672	No	18 Facility 18 GA AVG 39 Rank #654 / 873	1 Bed / 2 Bed	2 Facility 2 GA AVG 14 Rank #620 / 670	-	Melissa Lewin	4	0 Facility 0 GA AVG 21 Rank #1 / 574	0.0 Facility 0.0 GA AVG 2.1 Rank #1 / 574
Benton House of Newnan	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.	Newnan	80 Facility 80 GA AVG 88 Rank #340 / 672	No	4 Facility 4 GA AVG 39 Rank #801 / 873	1 Bed / 2 Bed	7 Facility 7 GA AVG 14 Rank #388 / 670	-	Harvey Gutierrez	8	0 Facility 0 GA AVG 21 Rank #1 / 574	0.0 Facility 0.0 GA AVG 2.1 Rank #1 / 574
The Palms at Lake Spivey	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.	Jonesboro	72 Facility 72 GA AVG 88 Rank #378 / 672	Yes	1 Facility 1 GA AVG 39 Rank #844 / 873	1 Bed / 2 Bed	14 Facility 14 GA AVG 14 Rank #164 / 670	A+	Kendra Smith	19	6 Facility 6 GA AVG 21 Rank #243 / 574	0.3 Facility 0.3 GA AVG 2.1 Rank #142 / 574