The Palms at Lake Spivey
Assisted Living & Independent Living · Jonesboro, GA

The Palms at Lake Spivey

Assisted Living & Independent Living · Jonesboro, GA

Overview of The Palms at Lake Spivey

Elegant and warm, The Palms at Lake Spivey at Jonesboro, GA, offers a range of senior living options, including independent living, respite care, and short-term stays. The community offers welcoming living spaces, including one and two-bedroom apartments, complemented with a dedicated care team, and awesome amenities. Residents are well-supported with medical care and personal care services available should they need it.

Retirement at The Palms at Lake Spivey is all about hospitality and a worry-free lifestyle. Here, residents have access to services and amenities like housekeeping, dining, transportation, and security. With a spacious activity center, numerous social and recreational events, a full-service barber and beauty salon, residents have plenty of opportunities to explore new interests, make new connections, and enjoy their lives to the fullest.

By The Numbers

Community insights.

Bed count Info A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions. 72 Rank #199 / 426Bed count — State benchmarkedThis assisted living community is ranked 199th out of 426 assisted living communities we track in Georgia for bed count. Shows this facility's certified or reported bed count compared to other Georgia facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Georgia that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Smaller home · May offer a more intimate, personalized care environment.

Years of operating Info A community with a solid operating history and experience delivering ongoing care. This is the number of years in operation under current management. Rank #77 / 426Years in operation — State benchmarkedThis assisted living community is ranked 77th out of 426 assisted living communities we track in Georgia for years in operation. Shows how long this facility has been in operation compared to other Georgia facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Georgia that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
15 years
BBB Rating Info An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
A+ Not Accredited
How BBB ratings work

About this community

License Details

Facility TypePersonal Care Home
IssuanceJune 20, 2011
CountyClayton

Ownership & Operating Entity

The Palms at Lake Spivey is administered by Kendra Smith.

Additional Services

3 services
Housekeeping Services
Transportation Services
Beauty Services

Contact Information

Additional Policies & Features

Pets Allowed

Amenities & Lifestyle

ActivitiesRecreational Activities
Specific ProgramsExercise Programs

Dining & Nutrition

This facility provides Dining Services.

Room Accommodations

Housing Options1 Bed / 2 Bed
Building Type3-story

Contact The Palms at Lake Spivey

Inspection History

In Georgia, the Department of Community Health, Healthcare Facility Regulation Division conducts unannounced inspections to ensure facilities adhere to state health and safety requirements.

Since 2017 · 9 years of data These figures come from state-published data and the state inspection reports we hold on file. The period covered can vary depending on document availability.
Includes all inspection records for this property, which could include management/ownership changes.
6 deficiencies 19 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Georgia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2017 vs. Georgia state average
Overall vs. GA average 0 Worse No metrics in this bucket. 2 Better Metrics better than Georgia average:
• Total deficiencies (76% below)
• Deficiencies per inspection (77% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityGA Averagevs. GA Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 625.0 This facility has 76% fewer total deficiencies than a typical Georgia assisted living residence (6 vs. GA avg 25).↓ 76% better
Deficiencies per inspection Info Average deficiencies per inspection. 0.31.3 This facility has 77% fewer deficiencies per inspection than a typical Georgia assisted living residence (0.3 vs. GA avg 1.3).↓ 77% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityGA Averagevs. GA Avg
Total inspections Info Combined count of all inspections conducted at this facility. 1916.0 This facility has had 19% more total inspections than the Georgia average (19 vs. GA avg 16). More inspections can mean more regulatory scrutiny rather than worse care.↑ 19% more

Living Spaces & Floor Plans for The Palms at Lake Spivey

Floor plan 1
Floor plan 2
Floor plan 3
Floor plan 4
Floor plan 5
Floor plan 6

Places of interest near The Palms at Lake Spivey

Address 3.7 miles from city center Info Estimated distance in miles from Jonesboro's city center to The Palms at Lake Spivey's address, calculated via Google Maps. — 4.68 miles to nearest hospital (Piedmont Henry)

Calculate Travel Distance to The Palms at Lake Spivey

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Address

Compare Assisted Living around Clayton County

Info below is compiled from the GA Dept. of Community Health (DCH), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. RESC (Residential Care): Personal care and daily-living support in a smaller, more intimate residential setting. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
Number of years the company has been in operation.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
The Palms at Lake Spivey
AL
IL
Jonesboro
72
Facility 72
GA AVG 75
Rank #199 / 426
Yes-1 Bed / 2 Bed
15
Facility 15
GA AVG 11
Rank #77 / 426
A+Kendra Smith19
6
Facility 6
GA AVG 21
Rank #196 / 378
0.3
Facility 0.3
GA AVG 1.3
Rank #110 / 378
Jonesboro Assisted Living Center
AL
Jonesboro
45
Facility 45
GA AVG 75
Rank #325 / 426
No
47
Facility 47
GA AVG 38
Rank #170 / 466
-
23
Facility 23
GA AVG 11
Rank #48 / 426
A+Ms. Samantha Allen21
17
Facility 17
GA AVG 21
Rank #300 / 378
0.8
Facility 0.8
GA AVG 1.3
Rank #231 / 378
Jonesboro Assisted Living Center
AL
Jonesboro
45
Facility 45
GA AVG 75
Rank #325 / 426
No
47
Facility 47
GA AVG 38
Rank #170 / 466
-
23
Facility 23
GA AVG 11
Rank #48 / 426
A+Natalie Recasner---
Dalia Precious Memories Personal Care Home
AL
RESC
Riverdale
14
Facility 14
GA AVG 75
Rank #397 / 426
No
6
Facility 6
GA AVG 38
Rank #422 / 466
-
7
Facility 7
GA AVG 11
Rank #226 / 426
-Sofia Smith3
5
Facility 5
GA AVG 21
Rank #181 / 378
1.7
Facility 1.7
GA AVG 1.3
Rank #331 / 378
Serene House of Care
AL
Riverdale
4
Facility 4
GA AVG 75
Rank #422 / 426
No
31
Facility 31
GA AVG 38
Rank #266 / 466
Private / Shared Rooms
5
Facility 5
GA AVG 11
Rank #295 / 426
-Carolyn West1
0
Facility 0
GA AVG 21
Rank #1 / 378
0.0
Facility 0.0
GA AVG 1.3
Rank #1 / 378

Rank badges are statewide and care-type specific: each assisted living community is ranked against every other GA assisted living community we track that reports that metric, not just the 5 on this page. See how we rank facilities

Financial Assistance for
Assisted Living in Georgia

The Palms at Lake Spivey is located in Jonesboro, Georgia.
Here are the financial assistance programs available to residents in Georgia.

Get Financial aid guidance

Community Care Services Program

Georgia Medicaid CCSP

Age 65+ or disabled
General Georgia resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
GA

High rural demand; waitlists possible.

Benefits
Personal care (5-7 hours/day) Adult day care (~$75/day) Respite (240 hours/year) Meals

Respite Care Program

Georgia NFCSP Respite

Age Caregiver of someone 60+ (or with dementia)
General Georgia resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
GA

Focus on metro and rural balance.

Benefits
In-home aide (4-6 hours/day) Adult day care (~$75/day) Facility stay (up to 5 days)

Home and Community Services (HCS)

Georgia Home and Community Services (Non-Medicaid)

Age 60+
General Georgia resident, functionally impaired, at risk of nursing home placement.
Income Limits (2025) No strict limit; prioritizes ~$41,000/year; cost-sharing for higher incomes.
Asset Limits Not specified; need-based.
GA

Non-Medicaid; AAA-managed.

Benefits
Personal care (4-6 hours/day) Homemaker Adult day care ($80/day) Respite (~5 days/year)

Medicare Savings Program (MSP)

Georgia Medicare Savings Program

Age 65+ or disabled
General Georgia resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI).
Asset Limits $9,430 (individual), $14,130 (couple).
GA

Three tiers; entitlement benefit.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Program of All-Inclusive Care for the Elderly (PACE)

Georgia Medicaid PACE

Age 55+
General Georgia resident, nursing home-level care need, safe with PACE support.
Income Limits (2025) ~$2,829/month 300% FBR
Asset Limits $2,000 (individual), $3,000 (couple).
GA

Limited areas (e.g., Macon, Augusta).

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Therapy

SOURCE (Service Options Using Resources in a Community Environment)

Georgia Medicaid SOURCE Program

Age 65+ or disabled
General Georgia resident, Medicaid-eligible, frail but not necessarily nursing home-level.
Income Limits (2025) ~$914/month (SSI level); QIT allowed.
Asset Limits $2,000 (individual), $3,000 (couple).
GA

Enhanced primary care model; statewide via 12 sites.

Benefits
Personal care (4-6 hours/day) Case management Adult day health ($80/day) Respite (limited)

Optional State Supplementation (OSS)

Georgia Optional State Supplementation

Age 65+ or disabled
General Georgia resident, in approved facility, low-income/SSI recipient.
Income Limits (2025) ~$1,004/month including SSI
Asset Limits $2,000 (individual), $3,000 (couple).
GA

~$20-$489/month based on facility type.

Benefits
Cash (~$20-$489/month) for room/board in personal care homes

Frequently Asked Questions about The Palms at Lake Spivey

How long has The Palms at Lake Spivey been in business?

The Palms at Lake Spivey has been operating for approximately 15 years, based on available licensing and registration records.

Are pets allowed at The Palms at Lake Spivey?

Yes, The Palms at Lake Spivey allows residents to bring their pets.

What is the best email address for The Palms at Lake Spivey?

The team at The Palms at Lake Spivey can be reached at kendrasmith@discoverymanagementgroup.com.

Who is the administrator of The Palms at Lake Spivey?

Kendra Smith is the administrator of The Palms at Lake Spivey.

How many beds does The Palms at Lake Spivey have?

The Palms at Lake Spivey has 72 beds.

Has The Palms at Lake Spivey had any deficiencies?

The Palms at Lake Spivey has had 6 reported deficiencies according to records from Georgia Department of Community Health (DCH).

Are there photos of The Palms at Lake Spivey?

Yes — there are 5 photos of The Palms at Lake Spivey in the photo gallery on this page.

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