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Woodland Hills Independent Living, Assisted Living & Memory Care
Assisted Living, Independent Living, Memory Care & Respite Care · Roanoke, VA
Outdoor seating area with chairs and potted plants Outdoor seating area with tables and chairs Outdoor seating area with tables and chairs Outdoor seating area with white chairs and a potted plant Outdoor patio area with seating and umbrellas

Woodland Hills Independent Living, Assisted Living & Memory Care

Assisted Living, Independent Living, Memory Care & Respite Care · Roanoke, VA
3365 Ogden Road, Roanoke, VA 24018 View map Calculator: See prices in your area
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Overview of Woodland Hills Independent Living, Assisted Living & Memory Care

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Woodland Hills Independent Living, Assisted Living & Memory Care is a senior living community in Roanoke, Virginia, offering independent living, assisted living, memory care, and respite care. With 91 of 130 beds occupied, the community’s current occupancy is about 70%, which is below the state average of 85.7%, indicating open availability.

The community has completed 46 inspections, including 17 complaint-initiated, with a violation rate of 67.4%, slightly higher than Virginia’s average of 64.3%. A total of 146 deficiencies have also been recorded, notably above the state average of 32. During the most recent complaint investigation on October 14, 2025, findings included failure to report a major incident to the regional licensing office within the required 24-hour timeframe. Earlier reports have also cited recurring concerns related to medication management, service plan documentation, and incident reporting practices, including a confirmed case involving delayed reporting of a resident altercation that led to hospitalization. However, no fines or license suspensions are listed in available records.

Lifestyle offerings are a major highlight, which include landscaped courtyards, a full-service salon, a bar and bistro, spa amenities, a theater, a modern fitness center, and inviting indoor and outdoor gathering spaces. Signature programs also include Inspiritás memory care, RUI University, the LUXE Unlimited lifestyle program, RUI FIT wellness programming, Leash on Life pet therapy, and a Care Impact initiative. While dining features chef-prepared meals made with fresh ingredients in a restaurant-style environment.

Woodland Hills Independent Living, Assisted Living & Memory Care is well-suited for older adults who value a vibrant campus with extensive lifestyle services and multiple levels of care under one roof. Its scale and range of services also make it especially appealing for couples or families planning for changing care needs over time.

Facility Direct Line (540) 682-7500
Facility Direct Line (540) 682-7500
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Bed community size
130-bed community Rank #68 / 365Bed count — State benchmarkedThis home is ranked 68th out of 365 homes in Virginia for bed count. Shows this facility's certified or reported bed count compared to other Virginia facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.

About this community

Occupancy

Occupancy rate
70%
Rank #164 / 297Occupancy rate — State benchmarkedThis home is ranked 164th out of 297 homes in Virginia for occupancy. Shows this facility's occupancy rate versus the Virginia average, with its Statewide rank out of 297. Higher occupancy signals strong local demand and financial stability.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the Virginia average: 85.7%
Occupied beds
91 / 130
Average occupied beds in Virginia homes 98 beds

License Details

Facility TypeAssisted Living Facility

Ownership & Operating Entity

Woodland Hills Independent Living, Assisted Living & Memory Care is administered by Kennedy Flynn.

Therapy & Rehabilitation

2 services
Rehabilitation Services
Respite Care

Amenities & Lifestyle

Courtyard
Lounge
Salon
Dining
Fitness Center
Bistro
Bar
Spa
Movie Theater
Specific ProgramsInspiritás – Memory Care, Rehab Recovery, RUI University, LUXE Unlimited, RUI Concierge, Care Impact, Taste of RUI, RUI FIT, Leash on Life

Contact Woodland Hills Independent Living, Assisted Living & Memory Care

Inspection History

In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.

Since 2020 · 6 years of data 146 deficiencies 17 complaints 46 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2020 vs. Virginia state average
Overall vs. VA average 5 Worse Metrics worse than Virginia average:
• Total deficiencies (356% above)
• Inspections with deficiencies (244% above)
• Inspection deficiency rate (5% above)
• Total complaints (143% above)
• Complaints per year (133% above) 0 Better No metrics in this bucket.

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityVA Averagevs. VA Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 14632 This facility has 356% more total deficiencies than a typical Virginia assisted living residence (146 vs. VA avg 32).↑ 356% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityVA Averagevs. VA Avg
Total inspections Info Combined count of all inspections conducted at this facility. 4614 This facility has had 229% more total inspections than the Virginia average (46 vs. VA avg 14). More inspections can mean more regulatory scrutiny rather than worse care.↑ 229% more
Inspections with deficiencies Info Inspections that uncovered at least one regulatory deficiency. 319 This facility has 244% more inspections with deficiencies than a typical Virginia assisted living residence (31 vs. VA avg 9).↑ 244% worse
Inspection deficiency rate Info Percentage of inspections that resulted in at least one deficiency. 67%64% This facility has 3 percentage points higher inspection deficiency rate than a typical Virginia assisted living residence (67% vs. VA avg 64%).↑ 3% worse

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityVA Averagevs. VA Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 177 This facility has 143% more total complaints than a typical Virginia assisted living residence (17 vs. VA avg 7).↑ 143% worse
Complaints per year Info Average complaints per year since 2020. 2.81.2 This facility has 133% more complaints per year than a typical Virginia assisted living residence (2.8 vs. VA avg 1.2).↑ 133% worse
Show Inspection Reports

What does this home offer?

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Pets Allowed

Places of interest near Woodland Hills Independent Living, Assisted Living & Memory Care

Address 7.0 miles from city center Info Estimated distance in miles from Roanoke's city center to Woodland Hills Independent Living, Assisted Living & Memory Care's address, calculated via Google Maps.

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Compare Assisted Living around Roanoke

Info below is compiled from the VA Depts. of Social Services & Health, senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Friendship Retirement Community
AL
IL
MC
NH
RC
SNF
Roanoke (Hollins)
253
Facility 253
VA AVG 96
Rank #5 / 365
Yes
48
Facility 48
VA AVG 44
Rank #185 / 446
2 Bed- 91.2% A+-----
Woodland Hills Independent Living, Assisted Living & Memory Care
AL
IL
MC
RC
Roanoke
130
Facility 130
VA AVG 96
Rank #68 / 365
Yes
-
Facility -
VA AVG 44
Rank #437 / 446
-Kennedy Flynn 70.0% -46
67%
Facility 67%
VA AVG 64.3%
Rank #234 / 330
17
Facility 17
VA AVG 7
Rank #310 / 330
146
Facility 146
VA AVG 32
Rank #266 / 271
3.2
Facility 3.2
VA AVG 2.3
Rank #210 / 271
Our Lady of the Valley
AL
MC
NH
RC
SNF
Roanoke (Gainsboro)
127
Facility 127
VA AVG 96
Rank #76 / 365
No
68
Facility 68
VA AVG 44
Rank #73 / 446
Studio / 1 BedMeagan Seale 87.4% A+20
55%
Facility 55%
VA AVG 64.3%
Rank #163 / 330
7
Facility 7
VA AVG 7
Rank #227 / 330
58
Facility 58
VA AVG 32
Rank #230 / 271
2.9
Facility 2.9
VA AVG 2.3
Rank #199 / 271
The Harmony Collection at Roanoke – Assisted Living
AL
Roanoke (Southern Hills)
105
Facility 105
VA AVG 96
Rank #126 / 365
Yes
26
Facility 26
VA AVG 44
Rank #331 / 446
Studio / 1 Bed / 2 BedJenny Nicely 73.3% A+51
55%
Facility 55%
VA AVG 64.3%
Rank #162 / 330
27
Facility 27
VA AVG 7
Rank #326 / 330
104
Facility 104
VA AVG 32
Rank #257 / 271
2.0
Facility 2.0
VA AVG 2.3
Rank #144 / 271
Brandon Oaks Nursing and Rehabilitation Center
AL
HC
IL
MC
NH
SNF
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43
Facility 43
VA AVG 96
Rank #313 / 365
Yes
33
Facility 33
VA AVG 44
Rank #281 / 446
-Adm Esteban Duran-Ballen 53.5% -10
40%
Facility 40%
VA AVG 64.3%
Rank #90 / 330
1
Facility 1
VA AVG 7
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33
Facility 33
VA AVG 32
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3.3
Facility 3.3
VA AVG 2.3
Rank #217 / 271
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Financial Assistance for
Assisted Living in Virginia

Woodland Hills Independent Living, Assisted Living & Memory Care is located in ROANOKE, Virginia.
Here are the financial assistance programs available to residents in Virginia.

Get Financial aid guidance

Commonwealth Coordinated Care Plus (CCC Plus)

VA Medicaid CCC Plus

Age 65+ or disabled
General Virginia resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
VA

Managed care model; high demand in urban areas.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($65/day) Home modifications ($1,500 avg.)

Virginia Respite Care Grant Program

VA Respite Grant

Age Caregiver of someone 60+
General Virginia resident.
Income Limits ~$2,500/month individual, varies
Asset Limits $40,000 individual
VA

Limited grants; rural/urban balance.

Benefits
In-home respite (up to 30 days/year) Adult day care (~$65/day) Facility respite (up to 5 days)

Adult Services Program

Virginia Adult Services (AS)

Age 60+ (or disabled 18+)
General VA resident, need significant care (2+ ADLs), not Medicaid-eligible.
Income Limits (2025) Varies by locality; typically < ~$2,510/month 200% FPL
Asset Limits Limited assets (excludes home, car); varies by DSS.
VA

Serves ~5,000 annually; focuses on low-income independence.

Benefits
Personal care (4-6 hours/week) Adult day care (~$60/day) Chore services Assessments Respite (~5 days/year)

Auxiliary Grant Program

Virginia Auxiliary Grant (AG)

Age 65+ (or disabled 18+)
General VA resident, living in approved ALF/foster care, SSI-eligible or low-income.
Income Limits (2025) ~$1,041/month (individual, SSI level + $20 disregard); higher with medical deductions.
Asset Limits $2,000 individual
VA

Serves 4,000; personal needs allowance ($90/month).

Benefits
Cash (~$1,400-$1,700/month in 2025, varies by region) for ALF/foster care costs; basic care included

Medicare Savings Program (MSP)

Virginia Medicare Savings Program

Age 65+ or disabled
General VA resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
VA

Includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Energy Assistance Program (EAP)

Virginia Energy Assistance Program

Age 60+ prioritized
General VA resident, low-income household.
Income Limits (2025) ~$3,970/month 185% FPL
Asset Limits Not assessed.
VA

Fuel, Crisis, Cooling components; serves ~100,000 households.

Benefits
Heating/cooling aid ($300-$1,000/season) Crisis aid ($500 max) Equipment repair (~$250)

VA Aid and Attendance (A&A) and Housebound Benefits

Virginia VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General VA resident, wartime service, ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth
VA

High veteran population; supports rural/urban needs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Property Tax Relief for the Elderly and Disabled

Virginia Property Tax Relief

Age 65+ or disabled
General VA resident, homeowner, income/asset limits vary by locality.
Income Limits (2025) ~$50,000-$75,000/year household, e.g., Fairfax: $72,000; Richmond: $50,000
Asset Limits Varies e.g., Fairfax: $400,000 net worth; Richmond: $100,000
VA

Offered in 90% of localities; saves ~$500-$2,000/year.

Benefits
Tax exemption/deferral (~$500-$2,000/year depending on locality)

Senior Farmers’ Market Nutrition Program (SFMNP)

Virginia SFMNP

Age 60+
General VA resident, low-income.
Income Limits (2025) ~$2,322/month 185% FPL
Asset Limits Not assessed.
VA

Vouchers (~$50-$75/season); serves ~15,000 via AAAs.

Benefits
Vouchers (~$50-$75/season) for produce at farmers’ markets

Frequently Asked Questions about Woodland Hills Independent Living, Assisted Living & Memory Care

What is the occupancy rate at Woodland Hills Independent Living, Assisted Living & Memory Care?

Woodland Hills Independent Living, Assisted Living & Memory Care's occupancy is 70%.

Are pets allowed at Woodland Hills Independent Living, Assisted Living & Memory Care?

Yes, Woodland Hills Independent Living, Assisted Living & Memory Care allows residents to bring their pets.

Who is the administrator of Woodland Hills Independent Living, Assisted Living & Memory Care?

Kennedy Flynn is the administrator of Woodland Hills Independent Living, Assisted Living & Memory Care.

How many beds does Woodland Hills Independent Living, Assisted Living & Memory Care have?

Woodland Hills Independent Living, Assisted Living & Memory Care has 130 beds.

Has Woodland Hills Independent Living, Assisted Living & Memory Care had any deficiencies?

Woodland Hills Independent Living, Assisted Living & Memory Care has had 146 reported deficiencies since 2020 according to records from Virginia Department of Social Services (VDSS).

Are there photos of Woodland Hills Independent Living, Assisted Living & Memory Care?

Yes — there are 4 photos of Woodland Hills Independent Living, Assisted Living & Memory Care in the photo gallery on this page.

What is the address of Woodland Hills Independent Living, Assisted Living & Memory Care?

Woodland Hills Independent Living, Assisted Living & Memory Care is located at 3365 Ogden Road, Roanoke, VA 24018.

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