Hawkins Residential is a specialized assisted living community in Richmond, Virginia, offering structured housing and support for adults aged 18 and older with serious or persistent mental health conditions. Administered by Toriano Phillips, the community serves a distinct role in the Richmond care landscape by providing a stable, homelike setting that encourages independence while addressing behavioral health needs. With 78 of 84 licensed beds occupied, the community is currently operating at approximately 93%, suggesting limited availability.
The community has undergone 6 state inspections, 2 of which cited violations, representing 33.3%, which is well below the Virginia average of 64.3%. In line with this, 2 total deficiencies across all inspections were cited, significantly lower than the state average of 32. The most recent complaint-initiated inspection on November 7, 2025, identified no deficiencies, and complaint investigations that year were not substantiated. Earlier findings in 2024 cited procedural documentation gaps related to preliminary individualized service plans before admission, with no concerns tied to resident safety. However, there are no records of fines or enforcement actions.
Care support includes nursing services, licensed certified nursing assistants, continuous 24-hour staffing, respite care, and short-term rehabilitation. Three home-cooked meals daily with accommodations for special dietary needs, along with housekeeping and linen services, are also provided. Additionally, admission criteria require that individuals be at least 18 years old, have a qualifying mental health diagnosis, be supported by a case manager, and not pose a risk to others, to help maintain a stable and appropriate living environment.
Hawkins Residential is designed specifically for adults who require structured, supportive housing due to serious or persistent mental health conditions instead of traditional senior care. Its focused admission criteria also reflect a clear and specialized mission, making it a valuable option for adults and families seeking this level of targeted support in the Richmond area.















