Brookview Healthcare Center

Nursing Home, Respite Care & Skilled Nursing · Gaffney, SC

CMS overall rating

510 Thompson St, Gaffney, SC 29340-3620 View map

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Brookview Healthcare Center accepts Medicare, Medicaid, and private pay.

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Brookview Healthcare Center accepts Medicare, Medicaid, and private pay.

Overview of Brookview Healthcare Center

Located in Gaffney, South Carolina, Brookview Healthcare Center is a nursing home with 132 beds. The facility is operated by Brookview Healthcare Center LLC, owned by Lionstone Hz Opco Holdings, and administered by Susan Sain. Medicare, Medicaid, and private pay are accepted, offering families multiple ways to cover the costs of both short-term rehabilitation and longer-term nursing care.

The community currently serves 100 residents, with an occupancy rate of 75%. Residents stay an average of around 124 days. The population is a mix of post-acute rehabilitation residents and those receiving ongoing skilled nursing care. Clinically, rehabilitation services and respite care are offered on-site, making it a great option for patients recovering from hospitalization, surgery, or injury who need intensive skilled-nursing support.

Nurse staffing averages 3 hours and 32 minutes per resident each day. Nursing aides contribute 1 hour and 58 minutes of hands-on personal care. Registered nurses and licensed practical nurses are also part of the clinical team. They work together to manage both acute care needs and daily support. The staffing composition focuses on the bedside care, which is fundamental to a nursing home’s role in the care continuum.

Facility Direct Line (864) 489-3101 info@Brookview.care

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to South Carolina state averages

Total nursing care / resident

3h 32m per day

This facility South Carolina avg (4h 0m per day)

vs South Carolina avg

-12%

6 of 6 metrics below state avg

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	17m per day	▼ 55% State avg: 38m per day · National avg: 41m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	56m per day	▼ 3% State avg: 58m per day · National avg: 52m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	1h 58m per day	▼ 8% State avg: 2h 8m per day · National avg: 2h 20m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	2h 50m per day	▼ 14% State avg: 3h 17m per day · National avg: 3h 26m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	1m per day	▼ 78% State avg: 3m per day · National avg: 4m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	9m per day	▼ 64% State avg: 25m per day · National avg: 28m per day

Capacity and availability

124 days

132-bed community

A larger shared setting that may offer more common spaces and organized community services.

BBB Rating: A- (Not Accredited)

An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Occupancy

Occupancy rate

87%

Higher than the South Carolina average: 82.1%

Occupied beds

114 / 132

Average occupied beds in South Carolina homes 90 beds

Facility TypeHl- Nursing Home

StatusActive

CountyCherokee

License NumberNCF-1093

CMS Certification Number425062

Brookview Healthcare Center is legally operated by Brookview Healthcare Center LLC, and administered by Susan Sain.

Owner NameBrookview Healthcare Center LLC

Institutional Nursing Home

132 units

Total beds

132 units

Rehabilitation Services

Respite Care

Email admin@brookview.care

Pets not allowed

Inspections since 2022

Total health inspections 6

State average 3.9

Last Health inspection on Sep 2025

Total health citations

State average 13.7

Citations per inspection

1.5

State average 3.44

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

4 of 9 citations resulted from standard inspections; and 5 of 9 resulted from complaint investigations.

Breakdown of citation severity (last 4 years)

Critical health citations

300% worse than State average

State average: 1

Serious health citations

100% better than State average

State average: 0.3

4 critical citations State average: 1

0 serious citations State average: 0.3

5 moderate citations State average: 12.3

0 minor citations State average: 0.1

Citations history (last 4 years)

Quality of Care critical citation Sep 05, 2025

Abuse/Neglect critical citation Feb 28, 2025

Corrected

Abuse/Neglect moderate citation Feb 28, 2025

Corrected

Quality of Care critical citation Jan 31, 2025

Corrected

Total staff 162

Employees 104

Contractors 58

Staff to resident ratio 1.53 : 1

17% fewer staff per resident than South Carolina average

Avg staff/day 51

Average shift 8.3 hours

5% better than South Carolina average

Total staff hours (quarter) 39,120

Nursing staff breakdown

8.7 hours

9.3 hours

8.4 hours

Contractor staffing

4,226 contractor hours this quarter

Licensed Practical Nurse: 33 Respiratory Therapy Technician: 4 Registered Nurse: 4 Physician Assistant: 2 Physical Therapy Assistant: 2 Speech Language Pathologist: 2 Feeding Assistant: 2 Qualified Social Worker: 2 Other Physician: 2 Certified Nursing Assistant: 1 Occupational Therapy Aide: 1 Medical Director: 1 Physical Therapy Aide: 1 Occupational Therapy Assistant: 1

Staff by category


Certified Nursing Assistant	62	1	63	20,740	92	100%	8.4
Licensed Practical Nurse	28	33	61	9,830	92	100%	9.3
Registered Nurse	4	4	8	1,538	86	93%	8.7
Other Dietary Services Staff	3	0	3	1,259	84	91%	7.2
Clinical Nurse Specialist	2	0	2	932	76	83%	7.9
Feeding Assistant	0	2	2	712	85	92%	8
Physician Assistant	0	2	2	680	78	85%	8
Nurse Practitioner	1	0	1	504	63	68%	8
Administrator	1	0	1	480	60	65%	8
Dental Services Staff	1	0	1	480	60	65%	8
Mental Health Service Worker	1	0	1	464	59	64%	7.9
Dietitian	1	0	1	451	58	63%	7.8
Speech Language Pathologist	0	2	2	380	56	61%	6.8
Physical Therapy Assistant	0	2	2	203	58	63%	3.4
Respiratory Therapy Technician	0	4	4	118	45	49%	2.6
Qualified Social Worker	0	2	2	92	39	42%	2.4
Physical Therapy Aide	0	1	1	73	15	16%	4.9
Other Physician	0	2	2	72	18	20%	4
Occupational Therapy Assistant	0	1	1	72	9	10%	8
Occupational Therapy Aide	0	1	1	24	6	7%	4
Medical Director	0	1	1	16	13	14%	1.2

63 Certified Nursing Assistant

% of Days 100%

61 Licensed Practical Nurse

% of Days 100%

8 Registered Nurse

% of Days 93%

3 Other Dietary Services Staff

% of Days 91%

2 Clinical Nurse Specialist

% of Days 83%

2 Feeding Assistant

% of Days 92%

2 Physician Assistant

% of Days 85%

1 Nurse Practitioner

% of Days 68%

1 Administrator

% of Days 65%

1 Dental Services Staff

% of Days 65%

1 Mental Health Service Worker

% of Days 64%

1 Dietitian

% of Days 63%

2 Speech Language Pathologist

% of Days 61%

2 Physical Therapy Assistant

% of Days 63%

4 Respiratory Therapy Technician

% of Days 49%

2 Qualified Social Worker

% of Days 42%

1 Physical Therapy Aide

% of Days 16%

2 Other Physician

% of Days 20%

1 Occupational Therapy Assistant

% of Days 10%

1 Occupational Therapy Aide

% of Days 7%

1 Medical Director

% of Days 14%

View All Staffing Data

Total fines amount $42K

25% higher than South Carolina average

South Carolina average: $34K

Number of fines 3

23% more fines than South Carolina average

South Carolina average: 2.4

Payment Denials 0

100% fewer payment denials than South Carolina average

South Carolina average: 0.1

Fines amount comparison

This facility $42K

South Carolina average $34K

Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

3 penalties in the past 3 years

Multiple penalties were reported in the last 3 years.

Civil Money Penalty Feb 28, 2025

$11K

Civil Money Penalty Jan 31, 2025

$15K

Civil Money Penalty Aug 15, 2024

$16K

Last updated: Jan 2026

High-risk clinical events score 8.2

6% better than South Carolina average

South Carolina average: 8.7

Functional decline score 15.0

In line with South Carolina average

South Carolina average: 15.5

Long-stay resident measures

Significantly above average South Carolina avg: 3.9

Need for Help with Daily Activities Increased 16.2%

24% worse than South Carolina average

South Carolina average: 13.1%

Walking Ability Worsened 8.6%

47% better than South Carolina average

South Carolina average: 16.2%

Low Risk Residents with Bowel/Bladder Incontinence 20.2%

19% worse than South Carolina average

South Carolina average: 17.0%

Falls with Major Injury 5.6%

87% worse than South Carolina average

South Carolina average: 3.0%

High Risk Residents with Pressure Ulcers 4.7%

22% better than South Carolina average

South Carolina average: 6.1%

Urinary Tract Infection 6.6%

299% worse than South Carolina average

South Carolina average: 1.6%

Lost Too Much Weight 5.9%

In line with South Carolina average

South Carolina average: 6.2%

Depressive Symptoms 0.3%

88% better than South Carolina average

South Carolina average: 2.8%

Antipsychotic Use 19.8%

36% worse than South Carolina average

South Carolina average: 14.5%

Pneumococcal Vaccine 87.4%

In line with South Carolina average

South Carolina average: 90.5%

Influenza Vaccine 91.1%

In line with South Carolina average

South Carolina average: 90.6%

Hospitalizations per 1,000 days 1.38

22% better than South Carolina average

South Carolina average: 1.77

ED visits per 1,000 days 3.15

72% worse than South Carolina average

South Carolina average: 1.83

Short-stay resident measures

Average South Carolina avg: 2.8

Pneumococcal Vaccine 50.6%

36% worse than South Carolina average

South Carolina average: 79.5%

Antipsychotic medication increase 0.0%

100% better than South Carolina average

South Carolina average: 1.7%

Influenza Vaccine 35.4%

55% worse than South Carolina average

South Carolina average: 78.0%

Re-hospitalized after SNF stay 29.4%

17% worse than South Carolina average

South Carolina average: 25.1%

Emergency department visits 18.7%

50% worse than South Carolina average

South Carolina average: 12.5%

Falls with major injury 0.0%

100% better than South Carolina average

South Carolina average: 0.8%

Ability to care for self at discharge 51.7%

In line with South Carolina average

South Carolina average: 53.7%

Successful return to home or community 54.0%

7% better than South Carolina average

South Carolina average: 50.6%

Breakdown by payment type

Medicare

22% of new residents, usually for short-term rehab.

Typical stay 22 days

Private pay

48% of new residents, often for short stays.

Typical stay 1 months

Medicaid

30% of new residents, often for long-term daily care.

Typical stay 10 - 11 months

Total residents 106

Medicare

1.9% of residents

Medicaid

73.6% of residents

Private pay or other

24.5% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for Brookview Healthcare Center from 2011–2021, based on CMS SNF Cost Reports.

Key figures below are for fiscal year ending in 12/2021 — the home's most recent complete cost report, an older period than most facilities report.

Occupancy Rate 62.6% ↓ 10.2pp vs 2020

Net Patient Income -$883.5K ↓ ~$588.9K vs 2020

Payroll Costs $4.1M ↓ ~$820.3K vs 2020

Operating Margin -13.2% ↓ 9.7pp vs 2020

Metric	2011	2012	2013	2014	2015	2016	2017	2018	2019	2020	2021
Occupancy %	96.4%	89.2%	89.3%	88.9%	85.1%	87.7%	88.1%	88.1%	80.6%	72.8%	62.6%
Beds	132	132	132	132	132	132	132	132	132	132	132
Net Income	$997,251	-$928,177	-$934,700	$61,629	$82,451	$74,815	$132,296	$285,789	-$157,861	-$212,027	$1,935,223
Gross Revenue	$10,630,093	$10,588,743	$10,027,097	$9,969,910	$10,332,695	$11,088,426	$10,979,606	$11,273,091	$10,232,678	$9,473,946	$8,034,605
Operating Expenses	$9,371,898	$9,659,631	$9,093,845	$8,640,733	$8,666,913	$8,595,728	$8,661,896	$8,917,498	$8,372,225	$8,543,482	$7,561,256
Net Patient Income	$985,849	-$957,836	-$944,803	$51,688	$72,434	$52,760	$90,058	$265,836	-$166,270	-$294,564	-$883,506
Net Patient Revenue	$10,357,747	$8,701,795	$8,149,042	$8,692,421	$8,739,347	$8,648,488	$8,751,954	$9,183,334	$8,205,955	$8,248,918	$6,677,750
Payroll Costs	$4,931,556	$5,215,358	$5,976,081	$5,321,028	$5,017,338	$5,086,032	$4,942,660	$5,537,319	$5,140,223	$4,931,104	$4,110,772
Operating Margin %	9.5%	-11.0%	-11.6%	0.6%	0.8%	0.6%	1.0%	2.9%	-2.0%	-3.6%	-13.2%
Medicare %	20.7%	13.7%	13.6%	10.7%	13.1%	9.5%	7.6%	10.0%	6.1%	8.6%	7.2%
Medicaid %	70.5%	77.2%	80.6%	84.1%	82.9%	86.5%	88.6%	85.4%	88.7%	85.3%	87.3%
Private %	8.8%	9.1%	5.8%	5.1%	3.9%	4.0%	3.8%	4.6%	5.1%	6.1%	5.5%
Net Patient Revenue/Day	$223	$202	$189	$203	$213	$204	$206	$216	$211	$235	$221
Cost/Day	$202	$224	$211	$202	$211	$203	$204	$210	$216	$243	$251
Avg Length of Stay	112.4 days	151.8 days	123.2 days	255.0 days	323.0 days	195.2 days	198.3 days	204.0 days	159.7 days	137.4 days	471.3 days

Finances and operations

Based on the home's most recent complete CMS SNF Cost Report — fiscal year ending in 12/2021. This is an older period than most facilities report, so compare with that in mind.

Net patient revenue

$6.7M

Net patient income

-$883.5K

For-profit Operated by a single business entity.

Net patient revenue

$6.7M

Net patient income

-$883.5K

Payroll costs

$4.1M 61.6% of net patient revenue

Other operating costs

$3.5M

Total costs

$7.6M

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

New residents most often arrive under private pay (48% of admissions), and a typical private pay stay runs around 1 months.

Coverage residents most often arrive under.

Medicare 22%

Private pay 48%

Medicaid 30%

Coverage residents most often leave under.

Medicare 19%

Private pay 54%

Medicaid 27%

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TidePointe, a Vi Community	NH AL IL RC SNF	Hilton Head Island	25 Facility 25 SC AVG 90 Rank #296 / 307	-	-	5.57 Facility 5.57 SC AVG 4.00 Rank #7 / 118	+120%	+39%	$0 Facility $0 SC AVG $34.8k Rank #1 / 120	6 Facility 6 SC AVG 13.7 Rank #20 / 119	3.0 Facility 3.0 SC AVG 3.4 Rank #54 / 119	-	26	A	6 Facility 6 SC AVG 32 Rank #205 / 230	Sandra Gilliam	$7.6MFiscal year ending 12/2023 Facility $7.6MFiscal year ending 12/2023 SC AVG $13.0M Rank #91 / 121	$5.3MFiscal year ending 12/2023 Facility $5.3MFiscal year ending 12/2023 SC AVG $5.4M Rank #65 / 121	70.5%Fiscal year ending 12/2023 Facility 70.5%Fiscal year ending 12/2023 SC AVG 44% Rank #18 / 121	425351
Linville Court at The Cascades Verdae	NH AL IL MC SNF	Greenville (Cascades Verdae)	44 Facility 44 SC AVG 90 Rank #271 / 307	92.3% Facility 92.3% SC AVG 84.8 Rank #41 / 94	+9%	6.16 Facility 6.16 SC AVG 4.00 Rank #5 / 118	+3%	+54%	$0 Facility $0 SC AVG $34.8k Rank #1 / 120	6 Facility 6 SC AVG 13.7 Rank #20 / 119	2.0 Facility 2.0 SC AVG 3.4 Rank #14 / 119	1	41	-	8 Facility 8 SC AVG 32 Rank #196 / 230	Banyan Greenville LLC	$7.4MFiscal year ending 12/2023 Facility $7.4MFiscal year ending 12/2023 SC AVG $13.0M Rank #8 / 121	$7.0MFiscal year ending 12/2023 Facility $7.0MFiscal year ending 12/2023 SC AVG $5.4M Rank #37 / 121	94.6%Fiscal year ending 12/2023 Facility 94.6%Fiscal year ending 12/2023 SC AVG 44% Rank #119 / 121	425392
Brookview Healthcare Center	NH RC SNF	Gaffney	132 Facility 132 SC AVG 90 Rank #37 / 307	86.7% Facility 86.7% SC AVG 84.8 Rank #64 / 94	+2%	3.54 Facility 3.54 SC AVG 4.00 Rank #81 / 118	-47%	-12%	$42.6k Facility $42.6k SC AVG $34.8k Rank #111 / 120	9 Facility 9 SC AVG 13.7 Rank #44 / 119	1.5 Facility 1.5 SC AVG 3.4 Rank #7 / 119	4	115	A-	-	Lionstone Hz Opco Holdings LLC	$6.7MFiscal year ending 12/2021These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind. Facility $6.7MFiscal year ending 12/2021These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind. SC AVG $13.0M Rank #106 / 121	$4.1MFiscal year ending 12/2021These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind. Facility $4.1MFiscal year ending 12/2021These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind. SC AVG $5.4M Rank #108 / 121	61.6%Fiscal year ending 12/2021These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind. Facility 61.6%Fiscal year ending 12/2021These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind. SC AVG 44% Rank #50 / 121	425062

Nursing Home Explorer

What is the license number of Brookview Healthcare Center?

According to SC state health department records, Brookview Healthcare Center's license number is NCF-1093.

What is the occupancy rate at Brookview Healthcare Center?

Brookview Healthcare Center's occupancy is 87%.

Are pets allowed at Brookview Healthcare Center?

No, Brookview Healthcare Center has a no-pet policy.

What is the best email address for Brookview Healthcare Center?

The team at Brookview Healthcare Center can be reached at ADMIN@BROOKVIEW.CARE.

Does Brookview Healthcare Center operate as a for-profit or non-profit?

Brookview Healthcare Center is registered as a for-profit in SC.

Who is the administrator of Brookview Healthcare Center?

Susan Sain is the administrator of Brookview Healthcare Center.

How many beds does Brookview Healthcare Center have?

Brookview Healthcare Center has 132 beds.

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Brookview Healthcare Center

Overview of Brookview Healthcare Center

Quality ratings

Staffing hours breakdown

Capacity and availability

About this community

Occupancy

License Details

Ownership & Operating Entity

Type Of Units

Therapy & Rehabilitation

Contact Information

Additional Policies & Features

Contact Brookview Healthcare Center

Health Inspection History

Inspections since 2022

Breakdown of citation severity (last 4 years)

Citations history (last 4 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

63 Certified Nursing Assistant

61 Licensed Practical Nurse

8 Registered Nurse

3 Other Dietary Services Staff

2 Clinical Nurse Specialist

2 Feeding Assistant

2 Physician Assistant

1 Nurse Practitioner

1 Administrator

1 Dental Services Staff

1 Mental Health Service Worker

1 Dietitian

2 Speech Language Pathologist

2 Physical Therapy Assistant

4 Respiratory Therapy Technician

2 Qualified Social Worker

1 Physical Therapy Aide

2 Other Physician

1 Occupational Therapy Assistant

1 Occupational Therapy Aide

1 Medical Director

Penalties and fines

Fines amount comparison

Fines amount comparison

Penalty History

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Medicaid

Facility Characteristics

Programs & Services

Residents Group

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

Who this home usually serves

Mix of rehab and long-term care

Admissions

Discharges

Places of interest near Brookview Healthcare Center

Calculate Travel Distance to Brookview Healthcare Center

Compare Nursing Homes around the area

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