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Careone At Cresskill

Nursing Home, Hospice Care, Palliative Care, Respite Care & Skilled Nursing · Cresskill, NJ

CMS overall rating

221 County Road, Cresskill, NJ 07626 View map

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Careone At Cresskill accepts Medicare and private pay.

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Careone At Cresskill accepts Medicare and private pay.

Overview of Careone at Cresskill

Owned and operated by Millenium Health Care Centers, Careone at Cresskill is a 113-bed nursing home on County Road in Cresskill, New Jersey. It sits in a highly walkable area with a Walk Score of 71, so it’s easy for visiting family and staff to access local errands on foot.

The home serves short-term rehabilitation and post-acute care populations, averaging a stay duration of around 34 days, reflecting its focus on recovery and transition care. For those needing ongoing skilled nursing services, longer-term care is offered. The 24-hour-staffed facility is clinically diverse: registered nurses provide roughly 51 minutes of daily care per resident, while a mixed team of nurse aides, LPNs, and LVNs delivers an additional 2 hours 3 minutes of daily support. Respite care and specialized programs in palliative, hospice, and long-term acute care round out the service offerings. The facility currently operates at 73 percent occupancy. Daily life includes fine dining, private suite options, and an array of amenities tailored for residents and families. Providing daily engagement: on-site recreation programming, a beauty salon and barber shop, and outdoor spaces. The home welcomes pets and offers specialized programming for its Korean-speaking residents, including staff fluent in Korean and access to Korean television and cultural activities. Medicare and private pay are accepted to give families flexible coverage choices.

With regular state reviews evaluating care delivery, documentation practices, and infection control measures, inspections show that Careone at Cresskill prioritizes clinical and compliance standards.

Facility Direct Line (201) 567-9310

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to state averages

Total nursing care / resident

2h 54m per day

vs avg

0 of 6 metrics below state avg

Standout metric Physical Therapist is +181% above state avg

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	51m per day	▲ 24% State avg: 41m per day · National avg: 41m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	1h 8m per day	▲ 21% State avg: 56m per day · National avg: 52m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	2h 17m per day	■ Avg State avg: 2h 14m per day · National avg: 2h 20m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	3h 49m per day	▲ 10% State avg: 3h 27m per day · National avg: 3h 26m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	17m per day	▲ 181% State avg: 6m per day · National avg: 4m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	33m per day	▲ 14% State avg: 29m per day · National avg: 28m per day

Capacity and availability

34 days

113-bed community

A larger shared setting that may offer more common spaces and organized community services.

Walk Score: 71 / 100

Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

About this community

Occupancy

Occupancy rate

73%

Similar to the New Jersey average: 77%

Occupied beds

83 / 113

Average occupied beds in New Jersey homes 119 beds

Recognized among the best skilled nursing facilities nationwide on the U.S. News and World Report’s Best Nursing Homes of 2024 list!

Facility TypeLong Term Care Facility

StatusActive

License Number060208

CMS Certification Number315313

Careone At Cresskill is administered by Ms. Lisa Rhoads.

Owner NameMillenium Health Care Centers II, LLC

Rehabilitation Services

Respite Care

Short-Term Rehab

24-Hour Staffing

Post-Acute Care

Pets Allowed

Beauty Salon / Barber Shop

Cable

Fine Dining

Korean Speaking Staff And Programming

Korean Television

On-Site Parking

Outdoor Patio / Courtyard

Pet Friendly

Private Suites

Recreation Activities And Programming

Satellite Gyms

Operating Hours24/7

Since 2020 · 6 years of data 31 deficiencies 12 inspections

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the New Jersey state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2020 vs. New Jersey state average

Overall vs. NJ average

Latest Inspection November 19, 2025

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.	This Facility	NJ Average	vs. NJ Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	31	18	This facility has 72% more total deficiencies than a typical New Jersey assisted living residence (31 vs. NJ avg 18).↑ 72% worse
Deficiencies per year Average deficiencies per year since 2020.	5.2	3	This facility has 73% more deficiencies per year than a typical New Jersey assisted living residence (5.2 vs. NJ avg 3).↑ 73% worse
Deficiencies per inspection Average deficiencies per inspection.	2.6	2	This facility has 30% more deficiencies per inspection than a typical New Jersey assisted living residence (2.6 vs. NJ avg 2).↑ 30% worse

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	NJ Average	vs. NJ Avg
Total inspections Combined count of all routine and focused inspections. Excludes complaint investigations.	12	9	This facility has had 33% more total inspections than the New Jersey average (12 vs. NJ avg 9). More inspections can mean more regulatory scrutiny rather than worse care.↑ 33% more

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent inspection on November 19, 2025, had no deficiencies or complaints related to care or compliance.
The October 29, 2024 survey cited 9 deficiencies including failure to follow physician orders, insufficient nursing staff, inaccurate assessments, and infection control lapses.
A substantiated complaint from October 29, 2024 found a nurse administered medication without a physician's order and ignored a resident's hospital transfer request.

Show Inspection Reports

Inspections since 2021

Total health inspections 4

State average N/A

Last Health inspection on Oct 2024

Total health citations

State average N/A

Citations per inspection

3.5

State average N/A

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

12 of 14 citations resulted from standard inspections; 1 of 14 resulted from complaint investigations; and 1 of 14 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 5 years)

Critical health citations

In line with State average

State average: N/A

Serious health citations

In line with State average

State average: N/A

0 critical citations State average: N/A

0 serious citations State average: N/A

12 moderate citations State average: N/A

2 minor citations State average: N/A

Citations history (last 5 years)

Infection Control moderate citation Oct 29, 2024

Corrected

Nursing Services moderate citation Oct 29, 2024

Corrected

Quality of Care moderate citation Oct 29, 2024

Corrected

Quality of Care moderate citation Oct 29, 2024

Corrected

Total staff 147

Employees 145

Contractors 2

Staff to resident ratio 1.77 : 1

0% compared with State average

State average ratio: 0 : 0

Avg staff/day 60

Average shift 7.7 hours

0% compared with State average

State average: 0 hours

Total staff hours (quarter) 42,714

Nursing staff breakdown

8.2 hours

8.5 hours

7.6 hours

Contractor staffing

75 contractor hours this quarter

Medical Director: 1 Other Physician: 1

Staff by category


Certified Nursing Assistant	45	0	45	16,908	92	100%	7.6
Licensed Practical Nurse	24	0	24	7,296	92	100%	8.5
Registered Nurse	15	0	15	3,651	92	100%	8.2
Physical Therapy Aide	7	0	7	2,359	89	97%	7.6
Clinical Nurse Specialist	12	0	12	2,083	74	80%	7.5
Respiratory Therapy Technician	9	0	9	2,079	85	92%	7.3
Other Dietary Services Staff	7	0	7	1,377	90	98%	7.2
Speech Language Pathologist	5	0	5	1,295	86	93%	7.6
Physical Therapy Assistant	4	0	4	1,218	78	85%	7.3
RN Director of Nursing	3	0	3	1,044	69	75%	7.9
Qualified Social Worker	3	0	3	755	66	72%	8.6
Nurse Practitioner	2	0	2	514	67	73%	7.7
Dietitian	1	0	1	504	63	68%	8
Occupational Therapy Aide	2	0	2	496	61	66%	8
Administrator	2	0	2	448	56	61%	8
Mental Health Service Worker	1	0	1	336	42	46%	8
Qualified Activities Professional	1	0	1	200	25	27%	8
Dental Services Staff	2	0	2	78	13	14%	6
Other Physician	0	1	1	39	3	3%	13
Medical Director	0	1	1	36	3	3%	12

45 Certified Nursing Assistant

% of Days 100%

24 Licensed Practical Nurse

% of Days 100%

15 Registered Nurse

% of Days 100%

7 Physical Therapy Aide

% of Days 97%

12 Clinical Nurse Specialist

% of Days 80%

9 Respiratory Therapy Technician

% of Days 92%

7 Other Dietary Services Staff

% of Days 98%

5 Speech Language Pathologist

% of Days 93%

4 Physical Therapy Assistant

% of Days 85%

3 RN Director of Nursing

% of Days 75%

3 Qualified Social Worker

% of Days 72%

2 Nurse Practitioner

% of Days 73%

1 Dietitian

% of Days 68%

2 Occupational Therapy Aide

% of Days 66%

2 Administrator

% of Days 61%

1 Mental Health Service Worker

% of Days 46%

1 Qualified Activities Professional

% of Days 27%

2 Dental Services Staff

% of Days 14%

1 Other Physician

% of Days 3%

1 Medical Director

% of Days 3%

View All Staffing Data

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

High-risk clinical events score 7.0

In line with State average

State average: 6.8

Functional decline score 13.4

8% worse than State average

State average: 12.4

Long-stay resident measures

Significantly above average State avg: 4.5

Need for Help with Daily Activities Increased 13.7%

36% worse than State average

State average: 10.1%

Walking Ability Worsened 7.5%

32% better than State average

State average: 11.0%

Low Risk Residents with Bowel/Bladder Incontinence 19.0%

19% worse than State average

State average: 16.0%

Falls with Major Injury 0.0%

100% better than State average

State average: 2.4%

High Risk Residents with Pressure Ulcers 5.1%

16% better than State average

State average: 6.1%

Urinary Tract Infection 0.0%

100% better than State average

State average: 1.0%

Lost Too Much Weight 8.8%

89% worse than State average

State average: 4.6%

Depressive Symptoms 16.5%

46% worse than State average

State average: 11.3%

Antipsychotic Use 10.4%

6% better than State average

State average: 11.1%

Pneumococcal Vaccine 96.0%

In line with State average

State average: 93.0%

Influenza Vaccine 100.0%

In line with State average

State average: 97.2%

Hospitalizations per 1,000 days 1.18

43% better than State average

State average: 2.08

ED visits per 1,000 days 0.00

100% better than State average

State average: 1.12

Short-stay resident measures

Significantly above average State avg: 3.8

Pneumococcal Vaccine 83.4%

6% better than State average

State average: 78.9%

Antipsychotic medication increase 1.4%

24% worse than State average

State average: 1.2%

Influenza Vaccine 95.4%

19% better than State average

State average: 80.1%

Re-hospitalized after SNF stay 28.2%

11% worse than State average

State average: 25.4%

Emergency department visits 3.6%

56% better than State average

State average: 8.2%

Falls with major injury 0.5%

38% better than State average

State average: 0.8%

Ability to care for self at discharge 78.3%

46% better than State average

State average: 53.7%

Successful return to home or community 54.9%

9% better than State average

State average: 50.6%

Breakdown by payment type

Medicare

61% of new residents, usually for short-term rehab.

Typical stay 26 days

Private pay

39% of new residents, often for short stays.

Typical stay 1 - 2 months

Total residents 83

Medicare

54.2% of residents

Private pay or other

45.8% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for Careone At Cresskill from 2011–2023, based on CMS SNF Cost Reports.

Key figures below are for fiscal year ending in 12/2023.

Occupancy Rate 61.1% ↓ 6.2pp vs 2022

Net Patient Income -$223.6K ↓ ~$1.8M vs 2022

Payroll Costs $9.6M ↑ ~$785.1K vs 2022

Operating Margin -1.3% ↓ 9.4pp vs 2022

Metric	2011	2012	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023
Occupancy %	80.6%	87.1%	88.2%	86.8%	80.4%	80.7%	86.6%	89.0%	86.8%	60.0%	60.8%	67.3%	61.1%
Beds	100	100	100	100	113	113	113	113	113	113	113	113	113
Net Income	$468,765	$2,743,445	$2,187,959	$1,418,322	$2,750,291	$1,947,038	$1,387,693	$634,084	-$80,271	$460,018	$2,631,952	$1,566,168	-$142,884
Gross Revenue	$6,358,491	$29,509,255	$27,498,886	$28,189,984	$28,936,617	$28,632,564	$30,271,834	$30,858,479	$29,617,281	$20,850,141	$21,088,152	$22,830,502	$22,332,912
Operating Expenses	$3,268,608	$14,270,921	$14,419,813	$14,759,648	$15,401,502	$16,087,135	$17,513,468	$18,657,133	$17,911,780	$14,923,243	$14,831,496	$17,355,047	$17,585,401
Net Patient Income	$448,323	$2,605,548	$2,065,097	$1,313,800	$2,668,532	$1,942,230	$1,366,208	$616,472	-$105,421	$192,603	$1,519,324	$1,539,433	-$223,570
Net Patient Revenue	$3,716,931	$16,876,469	$16,484,910	$16,073,448	$18,070,034	$18,029,365	$18,879,676	$19,273,605	$17,806,359	$15,115,846	$16,350,820	$18,894,480	$17,361,831
Payroll Costs	$1,676,441	$7,277,452	$7,272,853	$6,335,063	$9,204,910	$9,310,262	$10,144,769	$10,469,697	$10,458,878	$8,151,636	$7,208,403	$8,833,118	$9,618,197
Operating Margin %	12.1%	15.4%	12.5%	8.2%	14.8%	10.8%	7.2%	3.2%	-0.6%	1.3%	9.3%	8.2%	-1.3%
Medicare %	62.5%	60.2%	57.6%	55.6%	64.3%	59.7%	51.1%	52.8%	49.3%	57.8%	51.6%	51.5%	47.3%
Medicaid %	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%
Private %	37.5%	39.8%	42.4%	44.4%	35.7%	40.3%	48.9%	47.2%	50.7%	42.2%	48.4%	48.5%	52.7%
Net Patient Revenue/Day	$501	$530	$512	$507	$545	$540	$529	$525	$498	$609	$652	$681	$689
Cost/Day	$441	$448	$448	$466	$465	$482	$491	$508	$500	$602	$591	$625	$698
Avg Length of Stay	37.5 days	34.8 days	36.0 days	37.7 days	34.8 days	30.7 days	34.6 days	37.2 days	40.5 days	45.9 days	39.2 days	35.4 days	33.5 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Net patient revenue

$17.4M

Net patient income

-$223.6K

For-profit Operated by a single business entity.

Net patient revenue

$17.4M

Net patient income

-$223.6K

Other income

$80.7K

Payroll costs

$9.6M 55.4% of net patient revenue

Other operating costs

$8.0M

Total costs

$17.6M

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Most new residents arrive under Medicare (61% of admissions), and a typical Medicare stay runs around 26 days.

Coverage residents most often arrive under.

Medicare 61%

Private pay 39%

Coverage residents most often leave under.

Medicare 57%

Private pay 43%

0.0 miles from city center Estimated distance in miles from Cresskill's city center to Careone At Cresskill's address, calculated via Google Maps.

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The information below is reported by the New Jersey Department of Health, Health Facilities Evaluation and Licensing.


Job Haines Home	NH AL HC RC SNF	Bloomfield (Bloomfield Avenue)	-	40	-	85	Studio / 1 Bed / Private / Semi-Private Rooms
Fellowship Village	NH AL HC HOS IL MC SNF	Basking Ridge	-	67	-	25	Studio / 1 Bed / 2 Bed
Bartley Healthcare Nursing and Rehabilitation Center	NH HOS MC PC RC SNF	Jackson Township (Bennetts Mills)	-	234	A+	19	-
Winchester Gardens	NH AL HC IL MC RC SNF	Maplewood (Newark Heights)	-	30	-	24	Studio / 1 Bed
Careone At Cresskill	NH HOS PC RC SNF	Cresskill	-	113	-	71	-

Nursing Home Explorer

Who is the owner of Careone At Cresskill?

Careone At Cresskill is legally operated by Millenium Health Care Centers Ii, LLC, and administered by Ms. LISA RHOADS.

Is Careone At Cresskill in a walkable area?

Careone At Cresskill has a walk score of 71. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the license number of Careone At Cresskill?

According to NJ state health department records, Careone At Cresskill's license number is 060208.

What is the occupancy rate at Careone At Cresskill?

Careone At Cresskill's occupancy is 73%.

Does Careone At Cresskill operate as a for-profit or non-profit?

Careone At Cresskill is registered as a for-profit in NJ.

Who is the administrator of Careone At Cresskill?

Ms. LISA RHOADS is the administrator of Careone At Cresskill.

How many beds does Careone At Cresskill have?

Careone At Cresskill has 113 beds.

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Careone At Cresskill

Overview of Careone at Cresskill

Quality ratings

Staffing hours breakdown

Capacity and availability

About this community

Occupancy

Awards

License Details

Ownership & Operating Entity

Therapy & Rehabilitation

Staffing & Medical

Additional Services

Additional Policies & Features

Amenities & Lifestyle

Contact Careone At Cresskill

Inspection History

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the New Jersey state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.

Inspections State inspections evaluate whether the facility meets health and safety standards.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

Health Inspection History

Inspections since 2021

Breakdown of citation severity (last 5 years)

Citations history (last 5 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

45 Certified Nursing Assistant

24 Licensed Practical Nurse

15 Registered Nurse

7 Physical Therapy Aide

12 Clinical Nurse Specialist

9 Respiratory Therapy Technician

7 Other Dietary Services Staff

5 Speech Language Pathologist

4 Physical Therapy Assistant

3 RN Director of Nursing

3 Qualified Social Worker

2 Nurse Practitioner

1 Dietitian

2 Occupational Therapy Aide

2 Administrator

1 Mental Health Service Worker

1 Qualified Activities Professional

2 Dental Services Staff

1 Other Physician

1 Medical Director

Penalties and fines

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Facility Characteristics

Programs & Services

Residents Group

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

Who this home usually serves

Mostly short-term rehab stays

Admissions

Discharges

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