Total health inspections
17
Texas average 7.4
Last Health inspection on Nov 2025
Mostly long-term care residents
Most residents stay for extended periods and receive ongoing daily care.
Diversicare of Lake Highlands
Memory Care in Dallas
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Diversicare of Lake Highlands
Memory Care in Dallas
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Diversicare of Lake Highlands understands that the journey for individuals with memory impairments is a continuous one, filled with opportunities for growth, skill acquisition, and enhanced functionality. With an unwavering focus on individual uniqueness, this facility in Dallas caters to short-term rehabilitation, complex care, and long-term care needs, offering a comprehensive range of services.
The environment is thoughtfully designed to provide comfort and tranquility, while a carefully curated selection of activities and therapies elevates the overall senior living experience for each resident. At this exceptional facility, residents benefit from the expertise of pathologists who specialize in cutting-edge therapeutic approaches. Through innovative methods, residents can unlock their potential and achieve remarkable progress in their journey. The capabilities of Diversicare of Lake Highlands are truly limitless, providing an environment where residents can thrive.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 212th out of 246 homes in Texas.
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 212th out of 246 homes in Texas.Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 1m per day
vs Texas avg
-17%
Capacity and availability
High-capacity home
May provide extensive amenities, services and programs.
Total beds
280
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
57.2%
Avg. Length of Stay
175 days
Occupancy rate
57.2%
Avg. Length of Stay
175 days
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Long-term daily care
Ongoing support needs
Breakdown by payment type
Medicare
23% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
22% of new residents, often for short stays.
Typical stay
2 - 3 months
Medicaid
55% of new residents, often for long-term daily care.
Typical stay
9 - 10 months
Finances and operations
Governmental community
Operated by state authorities.
Home revenue
$17.7M
Surplus of revenue
$614.5K
Governmental community
Operated by state authorities.
Home revenue
$17.7M
Surplus of revenue
$614.5K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$8.8M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$8.3M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$17.1M
Walk Score: 16 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
What does this home offer?
Housing Options: Private Rooms
Building Type: Single-story
Transportation Services
Fitness and Recreation
Types of Care at Diversicare of Lake Highlands
Assisted Living
Memory Care
Health Inspection History
Inspections
Total health citations
45
Texas average 25.9
Citations per inspection
2.65
Texas average 3.67
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
11 of 45 citations resulted from standard inspections; 28 of 45 resulted from complaint investigations; and 6 of 45 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
3
3
50% worse than Texas averageTexas average: 2
Serious Health citations
1
1
150% worse than Texas averageTexas average: 0.4
3 critical citations
1 serious citation
41 moderate citations
0 minor citations
Citations history (last 3 years)
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Nov 06, 2025
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Nov 06, 2025
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Nov 06, 2025
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Nov 06, 2025
Resident Rights critical citation
Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care.
Sep 19, 2025
Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care.
Sep 19, 2025
Corrected
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Jul 08, 2025
Issues related to medication management, including how drugs are stored, administered, and monitored.
Jul 08, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Memory Care around Dallas The information below is reported by the Texas Health and Human Services Commission.
Filter by care type
| Diversicare of Lake Highlands |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Dallas (Lake Highlands) | 280 | No | 16 | - | - | - | 0 | 0 | 0 | Private Rooms |
| Iris Memory Care of Turtle Creek |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Dallas (Oak Lawn) | 54 | Yes | 94 | 14 | - | 1031Cf Portfolio 3 Tx Mt Llc | 10 | 1 | 9 | Studio / 1 Bed / Semi-Private Room |
| The Sage Oak of Preston Hollow |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Dallas (Melshire Estates) | 8 | No | 64 | - | - | Sage Oak Holdings, Llc | 4 | 0 | 4 | Private Rooms |
| Chattington Manor |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Dallas (Far North Dallas) | - | No | - | - | - | - | 0 | 0 | 0 | Private Rooms |
| Parsons House Preston Hollow |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Dallas (Northwest Dallas) | - | No | - | - | - | - | 0 | 0 | 0 | Private Rooms |
Financial Assistance for
Memory Care in Texas
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Places of interest near Diversicare of Lake Highlands
11.9 miles from city center
Estimated distance in miles from Dallas's city center to Diversicare of Lake Highlands's address, calculated via Google Maps.
— 1.99 miles to nearest hospital (Texas Health Presbyterian Hospital Dallas)
Calculate Travel Distance to Diversicare of Lake Highlands
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
135
Employees
133
Contractors
2
Staff to resident ratio
0.81:1
46% worse than Texas averageTexas average ratio: 1.51:1
Avg staff/day
68
Average shift
9.1 hours
12% better than Texas averageTexas average: 8.1 hours
Total staff hours (quarter)
56,437
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
7
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10.4 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10.4 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
22
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.4 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.4 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
59
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
0.1%
78 contractor hours this quarter
Occupational Therapy Aide: 1
Medical Director: 1
Staff by category
| Certified Nursing Assistant | 59 | 0 | 59 | 23,031 | 91 | 100% | 9 |
| Licensed Practical Nurse | 22 | 0 | 22 | 9,795 | 91 | 100% | 9.4 |
| Medication Aide/Technician | 11 | 0 | 11 | 6,002 | 91 | 100% | 10.9 |
| RN Director of Nursing | 6 | 0 | 6 | 3,943 | 88 | 97% | 10.4 |
| Registered Nurse | 7 | 0 | 7 | 3,903 | 91 | 100% | 10.4 |
| Physical Therapy Aide | 3 | 0 | 3 | 1,516 | 65 | 71% | 7.9 |
| Respiratory Therapy Technician | 2 | 0 | 2 | 1,022 | 65 | 71% | 8.5 |
| Qualified Social Worker | 4 | 0 | 4 | 996 | 70 | 77% | 6 |
| Mental Health Service Worker | 4 | 0 | 4 | 970 | 65 | 71% | 8.2 |
| Other Dietary Services Staff | 2 | 0 | 2 | 926 | 76 | 84% | 7.9 |
| Speech Language Pathologist | 2 | 0 | 2 | 819 | 71 | 78% | 7.9 |
| Dietitian | 1 | 0 | 1 | 579 | 77 | 85% | 7.5 |
| Administrator | 2 | 0 | 2 | 552 | 62 | 68% | 8 |
| Therapeutic Recreation Specialist | 1 | 0 | 1 | 531 | 62 | 68% | 8.6 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 527 | 54 | 59% | 9.8 |
| Nurse Practitioner | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| Physical Therapy Assistant | 2 | 0 | 2 | 484 | 64 | 70% | 6.5 |
| Nurse Aide in Training | 1 | 0 | 1 | 207 | 26 | 29% | 8 |
| Occupational Therapy Aide | 0 | 1 | 1 | 72 | 14 | 15% | 5.1 |
| Dental Services Staff | 1 | 0 | 1 | 19 | 3 | 3% | 6.3 |
| Qualified Activities Professional | 1 | 0 | 1 | 18 | 5 | 5% | 3.6 |
| Medical Director | 0 | 1 | 1 | 6 | 3 | 3% | 2 |
59 Certified Nursing Assistant
% of Days
100%
22 Licensed Practical Nurse
% of Days
100%
11 Medication Aide/Technician
% of Days
100%
6 RN Director of Nursing
% of Days
97%
7 Registered Nurse
% of Days
100%
3 Physical Therapy Aide
% of Days
71%
2 Respiratory Therapy Technician
% of Days
71%
4 Qualified Social Worker
% of Days
77%
4 Mental Health Service Worker
% of Days
71%
2 Other Dietary Services Staff
% of Days
84%
2 Speech Language Pathologist
% of Days
78%
1 Dietitian
% of Days
85%
2 Administrator
% of Days
68%
1 Therapeutic Recreation Specialist
% of Days
68%
1 Clinical Nurse Specialist
% of Days
59%
1 Nurse Practitioner
% of Days
71%
2 Physical Therapy Assistant
% of Days
70%
1 Nurse Aide in Training
% of Days
29%
1 Occupational Therapy Aide
% of Days
15%
1 Dental Services Staff
% of Days
3%
1 Qualified Activities Professional
% of Days
5%
1 Medical Director
% of Days
3%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
167
Medicare
16
9.6% of residents
Medicaid
129
77.2% of residents
Private pay or other
22
13.2% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Family Member Group
Family members meet regularly to discuss policies, care quality, and activities
Active Family Council
Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
8.7
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
8.7
In line with Texas averageTexas average: 8.6
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
14.3
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
14.3
11% better than Texas averageTexas average: 16.0
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
12.9%
Percent of long-stay residents whose need for help with daily activities has increased
12.9%
20% better than Texas averageTexas average: 16.2%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
21.5%
Percent of long-stay residents whose ability to move independently worsened
21.5%
33% worse than Texas averageTexas average: 16.2%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
8.5%
Percent of low risk long-stay residents who lose control of their bowels or bladder
8.5%
46% better than Texas averageTexas average: 15.7%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
1.6%
Percent of long-stay residents experiencing one or more falls with major injury
1.6%
50% better than Texas averageTexas average: 3.2%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
4.5%
Percent of long-stay high risk residents with pressure ulcers
4.5%
In line with Texas averageTexas average: 4.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.0%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than Texas averageTexas average: 0.8%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
3.0%
Percent of long-stay residents who lose too much weight
3.0%
14% better than Texas averageTexas average: 3.5%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
5.4%
Percent of long-stay residents who have depressive symptoms
5.4%
88% worse than Texas averageTexas average: 2.9%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
4.0%
Percent of long-stay residents who received an antipsychotic medication
4.0%
49% better than Texas averageTexas average: 7.9%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
In line with Texas averageTexas average: 97.3%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
In line with Texas averageTexas average: 97.9%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
11% better than Texas averageTexas average: 90.4%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.6%
Percent of short-stay residents who newly received an antipsychotic medication
0.6%
57% better than Texas averageTexas average: 1.4%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
14% better than Texas averageTexas average: 88.0%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$55K
31% lower than Texas averageTexas average: $80K
Number of fines
4
61% more fines than Texas averageTexas average: 2.5
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Texas averageTexas average: 0.2
Fines amount comparison
Fines amount comparison
This facility
$55K
Texas average
$80K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Sep 19, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Sep 19, 2025
$16K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jul 8, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jul 8, 2025
$23K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
May 18, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
May 18, 2024
$9K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Oct 11, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Oct 11, 2023
$8K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Diversicare of Lake Highlands based on CMS SNF Cost Reports.
Occupancy Rate
57.2%
↓ 3.3pp vs 2023
Net Income
$614.5K
↑ ~$99.9K vs 2023
Total Payroll
$9.6M
↑ ~$6.6M vs 2023
Profit Margin
4.1%
↓ 3.9pp vs 2023
Loading trend charts...
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