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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 35th out of 190 homes in Georgia. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 11m per day |
Lower than the Georgia average: 78.1%Florence Hand Home is administrated by Ms Elizabeth Fritchely.
Key information about the people who lead and staff this community.
In Georgia, the Department of Community Health, Healthcare Facility Regulation Division conducts unannounced inspections to ensure facilities adhere to state health and safety requirements.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Georgia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | GA Average | vs. GA Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 15 | 21 | This facility has 29% fewer total deficiencies than a typical Georgia nursing home (15 vs. GA avg 21).↓ 29% better |
|
Deficiencies per year
Average deficiencies per year since 2017.
| 1.7 | 2.3 | This facility has 26% fewer deficiencies per year than a typical Georgia nursing home (1.7 vs. GA avg 2.3).↓ 26% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on September 10, 2024, found no deficiencies after a revisit survey confirmed correction of prior issues cited in July 2024. Earlier inspections showed deficiencies related to dining assistance, chemical storage hazards, and food storage and sanitation, but these were addressed by the time of the latest revisit. Prior complaint investigations were mostly unsubstantiated, and no fines, immediate jeopardy findings, or license actions were listed in the available reports. The facility also had a past enforcement action in August 2022 for incomplete COVID-19 reporting but has since demonstrated compliance with infection control and emergency preparedness requirements. The overall trend suggests improvement, with recent inspections showing resolution of previously cited deficiencies.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsGeorgia average 3.4
Last Health inspection on Jul 2024
Georgia average 16.6
Georgia average 4.68
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 4 citations resulted from standard inspections.
100% better than Georgia averageGeorgia average: 0.7
100% better than Georgia averageGeorgia average: 0.5
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
8% better than Georgia average
6% better than Georgia average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.7 hoursNo contractors work on this role.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.3 hoursThis role is partially covered by contractors.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.1 hoursThis role is partially covered by contractors.
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
463 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 88 | 2 | 90 | 28,683 | 92 | 100% | 9.1 |
| Licensed Practical Nurse | 39 | 1 | 40 | 13,850 | 92 | 100% | 9.3 |
| Registered Nurse | 16 | 0 | 16 | 4,616 | 92 | 100% | 8.7 |
| Dental Services Staff | 3 | 0 | 3 | 969 | 65 | 71% | 8.1 |
| Respiratory Therapy Technician | 5 | 0 | 5 | 781 | 86 | 93% | 5.8 |
| Other Dietary Services Staff | 1 | 0 | 1 | 458 | 57 | 62% | 8 |
| Administrator | 1 | 0 | 1 | 434 | 60 | 65% | 7.2 |
| Occupational Therapy Aide | 1 | 0 | 1 | 423 | 57 | 62% | 7.4 |
| Nurse Practitioner | 1 | 0 | 1 | 411 | 57 | 62% | 7.2 |
| Qualified Social Worker | 1 | 0 | 1 | 370 | 61 | 66% | 6.1 |
| Feeding Assistant | 0 | 1 | 1 | 244 | 54 | 59% | 4.5 |
| Physical Therapy Aide | 2 | 0 | 2 | 198 | 48 | 52% | 4.1 |
| Speech Language Pathologist | 2 | 0 | 2 | 135 | 22 | 24% | 6.1 |
| Physical Therapy Assistant | 1 | 0 | 1 | 86 | 15 | 16% | 5.7 |
| Medical Director | 0 | 1 | 1 | 52 | 26 | 28% | 2 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
7.3
29% better than Georgia averageGeorgia average: 10.3
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
13.2
24% better than Georgia averageGeorgia average: 17.4
Percent of long-stay residents whose need for help with daily activities has increased
15.6%
8% better than Georgia averageGeorgia average: 16.8%
Percent of long-stay residents whose ability to move independently worsened
8.4%
57% better than Georgia averageGeorgia average: 19.4%
Percent of low risk long-stay residents who lose control of their bowels or bladder
15.7%
In line with Georgia averageGeorgia average: 16.1%
Percent of long-stay residents experiencing one or more falls with major injury
2.8%
12% better than Georgia averageGeorgia average: 3.2%
Percent of long-stay high risk residents with pressure ulcers
4.4%
31% better than Georgia averageGeorgia average: 6.3%
Percent of long-stay residents with a urinary tract infection
1.9%
26% better than Georgia averageGeorgia average: 2.5%
Percent of long-stay residents who lose too much weight
5.4%
10% better than Georgia averageGeorgia average: 6.0%
Percent of long-stay residents who have depressive symptoms
4.3%
51% better than Georgia averageGeorgia average: 8.7%
Percent of long-stay residents who received an antipsychotic medication
22.2%
16% worse than Georgia averageGeorgia average: 19.1%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
95.9%
5% better than Georgia averageGeorgia average: 91.5%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
95.3%
In line with Georgia averageGeorgia average: 95.0%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
82.1%
In line with Georgia averageGeorgia average: 80.6%
Percent of short-stay residents who newly received an antipsychotic medication
2.8%
27% worse than Georgia averageGeorgia average: 2.2%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
58.5%
25% worse than Georgia averageGeorgia average: 78.2%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
108Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
6.7 miles from city center
Estimated distance in miles from Lagrange's city center to Florence Hand Home's address, calculated via Google Maps.
Add your location
Florence Hand Home is located in LAGRANGE, Georgia.
Here are the financial assistance programs available to residents in Georgia.
The information below is reported by the Georgia Department of Community Health, Healthcare Facility Regulation Division.
| Cedar Valley Nursing & Rehabilitation Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Cedartown | 100 | 75.2% | -4% | 3.57 | +3% | 0% | $0 | 3 | 1.0 | - | 84 | - | 63 | Rhonda Blankenship | $11.4M | $2.4M | 21.3% | 115436 | ||||
| Spring Harbor |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Columbus | 60 | 71.4% | -9% | 5.70 | -35% | +60% | $0 | 9 | 3.0 | - | 32 | - | 3 | Maurice S Hill | $23.0M | $5.8M | 25.3% | 115716 | ||||
| Florence Hand Home |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Lagrange | 150 | - | - | 4.07 | +10% | +14% | $0 | 4 | 2.0 | - | 117 | A+ | 9 | - | - | - | - | 115277 | ||||
| Orchard View Rehabilitation & Skilled Nursing Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Columbus (Twin Chapel) | 200 | 66.3% | -15% | 5.52 | -61% | +55% | $0 | 11 | 3.7 | - | 115 | - | 16 | Hospital Authority Of Columbus Ga | $20.1M | $13.4M | 66.7% | 115146 | ||||
| Cumming Health and Rehab |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Cumming | 87 | 17.9% | -77% | 4.70 | +110% | +32% | $0 | 7 | 3.5 | - | 82 | - | 32 | - | $10.8M | $5.0M | 46.2% | 115551 |
Florence Hand Home has a walk score of 9. Car-dependent. Most errands require a car, with limited nearby walkable options.
Florence Hand Home's occupancy is 72%.
The team at Florence Hand Home can be reached at [email protected].
Ms ELIZABETH FRITCHELY is the administrator of Florence Hand Home.
Florence Hand Home has 150 beds.
Yes — there is 1 photo of Florence Hand Home in the photo gallery on this page.
Florence Hand Home is located at 200 MEDICAL DRIVE.
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