Glenwood Healthcare

Nursing Home, Respite Care & Skilled Nursing · Glenwood, GA

CMS overall rating

Po Box 869, Glenwood, GA 30428 View map

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Glenwood Healthcare accepts Medicare, Medicaid, and private pay.

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Glenwood Healthcare accepts Medicare, Medicaid, and private pay.

Overview of Glenwood Healthcare

Glenwood Healthcare is a nursing-focused community serving residents in rural Georgia. Operated under the ownership of Lisa Guthrie, the 62-bed facility delivers skilled nursing care focusing on rehabilitation, cardiac management, and specialized dementia and Alzheimer’s care. Medicare, Medicaid, and private pay are welcome, giving families numerous ways to arrange short-term recovery and longer-term care.

Maintaining a robust nursing presence, the community has total care averaging 2 hours and 43 minutes per resident day. This mix of registered nurses, nurse aides, and licensed practical nurses provides continuous daily support for residents handling chronic conditions, recovery from acute events, or complex medical needs. The facility also has a physician on staff, which can decrease trips to outside hospitals for routine medical matters. The typical stay runs roughly 280 days, indicating a mix of post-acute rehabilitation residents and those settling into active nursing care. With 68 percent occupancy across its 62 beds, the community has established itself as a stable presence in the region over its nine-year operation. Everyday life centers on comfortable patient rooms with in-room or common area dining options. In their rooms, residents can use free Wi-Fi and cable television, and the facility supplies complimentary beautician and barber services on weekdays via its Esteem Salons. The warm and welcoming staff creates a bedrock for the daily routines and programs that bolster each resident’s life quality. The facility’s location rates 21 on the Walk Score scale, indicating that the surrounding area is car-dependent and most errands necessitate driving. That setting appeals to families seeking a quieter and less urban environment for their loved one’s care.

Medication management, food safety, environmental maintenance, and fire safety compliance were the focal themes state inspections have identified. Glenwood Healthcare works within its regulatory framework to deal with the areas that inspectors review.

The facility’s setting attracts families wanting a calmer, less urban atmosphere for their loved one’s care.

Facility Direct Line (912) 523-5102

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to state averages

Total nursing care / resident

2h 43m per day

vs avg

4 of 6 metrics below state avg

Standout metric LPN / LVN is +68% above state avg

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	12m per day	▼ 57% State avg: 28m per day · National avg: 41m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	1h 9m per day	▲ 68% State avg: 41m per day · National avg: 52m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	1h 49m per day	▼ 21% State avg: 2h 19m per day · National avg: 2h 20m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	3h 1m per day	■ Avg State avg: 3h 3m per day · National avg: 3h 26m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	2m per day	▼ 18% State avg: 2m per day · National avg: 4m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	13m per day	▼ 35% State avg: 20m per day · National avg: 28m per day

Capacity and availability

280 days

62-bed community

A moderately sized community that may balance personal attention with shared amenities and social activities.

10 years in operation

A community with a solid operating history and experience delivering ongoing care.

Walk Score: 21 / 100

Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Occupancy

Occupancy rate

68%

Lower than the Georgia average: 78.1%

Occupied beds

42 / 62

Average occupied beds in Georgia homes 88 beds

Facility TypeNursing Home

StatusSnf/nf Dual Cert

IssuanceJuly 1, 2016

CountyWheeler

CMS Certification Number115703

AccreditationsThe Joint Commission

Glenwood Healthcare is administered by Regina Dillon.

Accept Medicare

Rehabilitation Services

Doctor on Staff

24-Hour Staffing

Alzheimer’s And Dementia Care

Email tmcneal@glenwoodnh.com

Pets not allowed

Admission CriteriaActive Medical Insurance Card and Medicare/Medicaid Cards, Pharmacy (Part D) Prescription Coverage Card, Driver’s License or Photo ID Card, Social Security Card, Advanced Directives Do Not Resuscitate (DNR) Paperwork, Power of Attorney Documents (Medical, Financial, Durable), Guardianship Paperwork

Comfortable Patient Rooms

In-Room Or Common Area Dining

Free Wi-Fi And Cable Tv

Telephone Service Available

Free Beautician And Barber Services At Our Esteem Salons Five Days A Week

Warm And Welcoming Staff

Operating Hours24 hours

Since 2016 · 10 years of data 50 deficiencies

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Georgia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2016 vs. Georgia state average

Overall vs. GA average

Latest Inspection January 3, 2025 Complaint Investigation

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.	This Facility	GA Average	vs. GA Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	50	21	This facility has 138% more total deficiencies than a typical Georgia assisted living residence (50 vs. GA avg 21).↑ 138% worse
Deficiencies per year Average deficiencies per year since 2016.	5	2.1	This facility has 138% more deficiencies per year than a typical Georgia assisted living residence (5 vs. GA avg 2.1).↑ 138% worse

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The January 3, 2025 abbreviated survey substantiated a complaint but cited no deficiencies during the investigation or revisit survey.
The November 10, 2024 annual inspection found six deficiencies including unsecured medication storage with expired meds, poor dietary practices, food safety violations, and unclean, cluttered resident areas.
The November 9, 2024 Life Safety Code survey cited three fire safety violations: improperly installed sprinkler head, unsealed firewalls, and unauthorized extension cord use as permanent fixture.

Show Inspection Reports

Inspections since 2021

Total health inspections 4

State average N/A

Last Health inspection on Sep 2025

Total health citations

State average N/A

Citations per inspection

6.5

State average N/A

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

13 of 26 citations resulted from standard inspections; 2 of 26 resulted from complaint investigations; and 11 of 26 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 5 years)

Critical health citations

In line with State average

State average: N/A

Serious health citations

In line with State average

State average: N/A

0 critical citations State average: N/A

1 serious citation State average: N/A

25 moderate citations State average: N/A

0 minor citations State average: N/A

Citations history (last 5 years)

Nutrition moderate citation Sep 11, 2025

Corrected

Resident Rights moderate citation Sep 11, 2025

Corrected

Nutrition moderate citation Nov 10, 2024

Corrected

Nutrition moderate citation Nov 10, 2024

Corrected

Total staff 71

Employees 65

Contractors 6

Staff to resident ratio 1.69 : 1

0% compared with State average

State average ratio: 0 : 0

Avg staff/day 20

Average shift 8.8 hours

0% compared with State average

State average: 0 hours

Total staff hours (quarter) 16,136

Nursing staff breakdown

8.5 hours

9.5 hours

9.3 hours

Contractor staffing

92 contractor hours this quarter

Certified Nursing Assistant: 3 Licensed Practical Nurse: 3

Staff by category


Certified Nursing Assistant	25	3	28	5,052	92	100%	9.3
Licensed Practical Nurse	12	3	15	3,689	92	100%	9.5
Medication Aide/Technician	5	0	5	2,499	92	100%	9.8
RN Director of Nursing	2	0	2	1,070	69	75%	8.9
Physical Therapy Aide	5	0	5	919	73	79%	7
Mental Health Service Worker	2	0	2	737	58	63%	7.9
Administrator	1	0	1	512	64	70%	8
Nurse Practitioner	1	0	1	505	64	70%	7.9
Dietitian	1	0	1	489	67	73%	7.3
Clinical Nurse Specialist	2	0	2	180	18	20%	10
Other Dietary Services Staff	1	0	1	180	32	35%	5.6
Registered Nurse	3	0	3	153	17	18%	8.5
Respiratory Therapy Technician	3	0	3	113	49	53%	2
Physical Therapy Assistant	2	0	2	41	12	13%	3.4

28 Certified Nursing Assistant

% of Days 100%

15 Licensed Practical Nurse

% of Days 100%

5 Medication Aide/Technician

% of Days 100%

2 RN Director of Nursing

% of Days 75%

5 Physical Therapy Aide

% of Days 79%

2 Mental Health Service Worker

% of Days 63%

1 Administrator

% of Days 70%

1 Nurse Practitioner

% of Days 70%

1 Dietitian

% of Days 73%

2 Clinical Nurse Specialist

% of Days 20%

1 Other Dietary Services Staff

% of Days 35%

3 Registered Nurse

% of Days 18%

3 Respiratory Therapy Technician

% of Days 53%

2 Physical Therapy Assistant

% of Days 13%

View All Staffing Data

Total fines amount $8K

80% lower than State average

State average: $40K

Number of fines 1

51% fewer fines than State average

State average: 2.1

Payment Denials 0

100% fewer payment denials than State average

State average: 0.3

Fines amount comparison

This facility $8K

State average $40K

Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

1 penalty in the past 3 years

Jul 23, 2023 · $8K

Civil Money Penalty Jul 23, 2023

$8K

Last updated: Jan 2026

High-risk clinical events score 15.2

48% worse than State average

State average: 10.3

Functional decline score 25.5

47% worse than State average

State average: 17.4

Long-stay resident measures

Above average State avg: 3.1

Need for Help with Daily Activities Increased 22.1%

32% worse than State average

State average: 16.8%

Walking Ability Worsened 34.9%

80% worse than State average

State average: 19.4%

Low Risk Residents with Bowel/Bladder Incontinence 19.4%

21% worse than State average

State average: 16.1%

Falls with Major Injury 7.1%

122% worse than State average

State average: 3.2%

High Risk Residents with Pressure Ulcers 2.7%

57% better than State average

State average: 6.3%

Urinary Tract Infection 0.0%

100% better than State average

State average: 2.5%

Lost Too Much Weight 9.2%

53% worse than State average

State average: 6.0%

Depressive Symptoms 9.7%

11% worse than State average

State average: 8.7%

Antipsychotic Use 24.2%

27% worse than State average

State average: 19.1%

Pneumococcal Vaccine 98.1%

7% better than State average

State average: 91.5%

Influenza Vaccine 100.0%

5% better than State average

State average: 95.0%

Short-stay resident measures

Pneumococcal Vaccine 99.0%

23% better than State average

State average: 80.6%

Antipsychotic medication increase 0.0%

100% better than State average

State average: 2.2%

Influenza Vaccine 72.4%

7% worse than State average

State average: 78.2%

Breakdown by payment type

Medicare

38% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

29% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

34% of new residents, often for long-term daily care.

Typical stay 2 years

Total residents 42

Medicare

9.5% of residents

Medicaid

85.7% of residents

Private pay or other

4.8% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Family Member Group

Family members meet regularly to discuss policies, care quality, and activities

Active Family Council

Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for Glenwood Healthcare from 2011–2023, based on CMS SNF Cost Reports.

Key figures below are for fiscal year ending in 12/2023.

Occupancy Rate 75.2% ↓ 2.8pp vs 2022

Net Patient Income -$631.0K ↑ ~$81.4K vs 2022

Payroll Costs $1.8M ↑ ~$185.7K vs 2022

Operating Margin -19.5% ↑ 2.3pp vs 2022

Metric	2011	2012	2013	2014	2015	2017	2018	2019	2020	2021	2022	2023
Occupancy %	93.7%	91.5%	87.4%	85.8%	80.2%	88.4%	90.4%	90.4%	89.3%	80.1%	78.0%	75.2%
Beds	50	50	50	50	50	50	50	50	50	50	50	50
Net Income	$1,039,643	$41,698	$241,508	$167,156	-$120,155	$324,315	$354,680	$105,839	$11,842	-$112,895	$221,548	-$444,178
Gross Revenue	$4,176,010	$4,091,642	$3,951,353	$3,749,367	$3,207,879	$4,581,624	$5,143,230	$5,070,973	$5,265,916	$4,718,162	$4,655,190	$4,588,970
Operating Expenses	$3,189,825	$3,152,711	$2,997,212	$2,959,948	$2,847,901	$3,029,646	$3,308,748	$3,478,866	$3,770,008	$3,506,978	$3,986,226	$3,867,117
Net Patient Income	$1,033,358	$35,616	$232,241	$159,005	-$136,256	$320,664	$350,503	$104,739	-$42,013	-$193,387	-$712,428	-$631,029
Net Patient Revenue	$4,223,183	$3,188,327	$3,229,453	$3,118,953	$2,711,645	$3,350,310	$3,659,251	$3,583,605	$3,727,995	$3,313,591	$3,273,798	$3,236,088
Payroll Costs	$1,244,259	$1,283,557	$1,213,041	$1,182,836	$1,197,932	$1,286,162	$1,436,501	$1,485,655	$1,615,913	$1,584,369	$1,587,977	$1,773,637
Operating Margin %	24.5%	1.1%	7.2%	5.1%	-5.0%	9.6%	9.6%	2.9%	-1.1%	-5.8%	-21.8%	-19.5%
Medicare %	15.7%	11.6%	16.7%	10.2%	6.8%	12.3%	12.5%	11.0%	12.0%	10.8%	9.4%	6.0%
Medicaid %	69.7%	71.7%	62.5%	71.6%	74.3%	81.1%	86.2%	86.7%	85.1%	87.5%	86.2%	88.9%
Private %	14.6%	16.8%	20.8%	18.2%	18.9%	6.6%	1.3%	2.3%	2.9%	1.7%	4.4%	5.2%
Net Patient Revenue/Day	$247	$190	$202	$199	$185	$208	$222	$217	$228	$227	$230	$236
Cost/Day	$187	$188	$188	$189	$195	$188	$201	$211	$231	$240	$280	$282
Avg Length of Stay	349.1 days	265.8 days	261.5 days	244.6 days	200.5 days	240.8 days	311.2 days	222.8 days	206.8 days	187.3 days	215.6 days	280.0 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Net patient revenue

$3.2M

Net patient income

-$631.0K

For-profit Operated by a single business entity.

Net patient revenue

$3.2M

Net patient income

-$631.0K

Other income

$186.9K

Payroll costs

$1.8M 54.8% of net patient revenue

Other operating costs

$2.1M

Total costs

$3.9M

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

New residents most often arrive under Medicare (38% of admissions), and a typical Medicare stay runs around 1 - 2 months.

Coverage residents most often arrive under.

Medicare 38%

Private pay 29%

Medicaid 34%

Coverage residents most often leave under.

Medicare 27%

Private pay 29%

Medicaid 45%

0.0 miles from city center Estimated distance in miles from Glenwood's city center to Glenwood Healthcare's address, calculated via Google Maps.

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The information below is reported by the Georgia Department of Community Health, Healthcare Facility Regulation Division.


The William Breman Jewish Home	NH SNF	Atlanta (Buckhead)	-	96	A+	23	-
Ridgecrest Rehab & Skilled Nursing Center	NH SNF	Columbus	-	84	-	2	-
Stevens Park Health & Rehabilitation	NH	Augusta (Bonair)	-	42	-	26	-
Twin Oaks Convalescent Center	NH SNF	Alma	-	88	-	63	-
Glenwood Healthcare	NH RC SNF	Glenwood	-	62	-	21	-

Nursing Home Explorer

Is Glenwood Healthcare in a walkable area?

Glenwood Healthcare has a walk score of 21. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the occupancy rate at Glenwood Healthcare?

Glenwood Healthcare's occupancy is 68%.

Are pets allowed at Glenwood Healthcare?

No, Glenwood Healthcare has a no-pet policy.

What is the best email address for Glenwood Healthcare?

The team at Glenwood Healthcare can be reached at tmcneal@glenwoodnh.com.

Does Glenwood Healthcare operate as a for-profit or non-profit?

Glenwood Healthcare is registered as a for-profit in GA.

Who is the administrator of Glenwood Healthcare?

Regina Dillon is the administrator of Glenwood Healthcare.

How many beds does Glenwood Healthcare have?

Glenwood Healthcare has 62 beds.

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Glenwood Healthcare

Overview of Glenwood Healthcare

Quality ratings

Staffing hours breakdown

Capacity and availability

About this community

Occupancy

License Details

Ownership & Operating Entity

Payment & Insurance

Therapy & Rehabilitation

Staffing & Medical

Additional Services

Contact Information

Additional Policies & Features

Amenities & Lifestyle

Contact Glenwood Healthcare

Inspection History

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Georgia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

Health Inspection History

Inspections since 2021

Breakdown of citation severity (last 5 years)

Citations history (last 5 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

28 Certified Nursing Assistant

15 Licensed Practical Nurse

5 Medication Aide/Technician

2 RN Director of Nursing

5 Physical Therapy Aide

2 Mental Health Service Worker

1 Administrator

1 Nurse Practitioner

1 Dietitian

2 Clinical Nurse Specialist

1 Other Dietary Services Staff

3 Registered Nurse

3 Respiratory Therapy Technician

2 Physical Therapy Assistant

Penalties and fines

Fines amount comparison

Fines amount comparison

Penalty History

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Medicaid

Facility Characteristics

Programs & Services

Residents Group

Family Member Group

Active Family Council

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

Who this home usually serves

Mostly short-term rehab stays

Admissions

Discharges

Places of interest near Glenwood Healthcare

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