Harbor‘s Edge
Nursing Home, Assisted Living, Independent Living, Memory Care & Skilled Nursing · Norfolk, VA

Harbor‘s Edge

Nursing Home, Assisted Living, Independent Living, Memory Care & Skilled Nursing · Norfolk, VA

Overview of Harbor‘s Edge

Harbor’s Edge in Norfolk, VA, offers independent living, assisted living, memory care, and skilled nursing. Independent living means having a private residence with community services but no daily care, while assisted living provides help with daily tasks while the resident keeps an apartment. Memory care is provided in a secured setting with supervision. Skilled nursing includes licensed nursing care on site around the clock.

Rehabilitation services include short term rehabilitation, with a temporary stay for recovery. Pets are allowed, so a resident may bring a pet when moving in. A Walk Score of 46 places the area in the car dependent band, where most errands require a car or a ride. The range of care levels may be a good fit for a resident whose needs may grow over time.

By The Numbers

Community insights.

Walk Score Info Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation. Rank #31 / 76Walk Score — State benchmarked This nursing home is ranked 31st out of 76 nursing homes we track in Virginia for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Virginia facilities. Higher scores benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Virginia that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
46 / 100

About This Community

Awards

Best Designed Life Plan Community in America 2022

Certifications & Programs

True LifeCare®A branded program developed by this community's operator or its partners - a named approach to programming or care, rather than an independent external certification.

Ownership & Operating Entity

Profit StatusNonprofit

Therapy & Rehabilitation

1 service
Short-Term Rehab

Additional Services

3 services
Professional Events Staff
Private Catered Events
Concierge

Additional Policies & Features

Pets Allowed

Amenities & Lifestyle

Library
Game Room
Internet Access
River Terrace
Superior Soundproofing
Additional Storage
Activities
Outings To Hampton Roads Region
Food and Wine Tastings

Dining & Nutrition

InfoSourced directly from the team at Harbor‘s Edge.
  • Bistro / café on site.
  • Outdoor dining option.

Room Accommodations

1 Bedroom Floor plans: Traditional 842 sq ft
2 Bedroom Floor plans as listed by the community: Two Bedroom Custom (1,125 sq ft) · Two Bedroom Traditional (1,100 sq ft) · Two Bedroom Deluxe (1,099 sq ft) · Two Bedroom Grand with Sunroom (1,459 sq ft) · Two Bedroom Select (1,277 sq ft) · Two Bedroom Classic (1,272 sq ft) · Two Bedroom Estate with Sunroom (1,558 sq ft) · Two Bedroom Signature (1,474 sq ft) · Two Bedroom Elite (1,617 sq ft) Floor plans: Custom, Traditional, Deluxe, Grand Sunroom, Select +4 more 1,099–1,617 sq ft
3+ Bedroom Floor plans: Traditional 1,822 sq ft
Private Room
Suite
In-Room Features
Private Balcony (Select Units) Fully Equipped Kitchen With Granite Countertops In-Unit Washer & Dryer Individual Heating And Cooling

Contact Harbor‘s Edge

Living Spaces & Floor Plans for Harbor‘s Edge

Places of interest near Harbor‘s Edge

Address 1.1 miles from city center Info Estimated distance in miles from Norfolk's city center to Harbor‘s Edge's address, calculated via Google Maps.

Calculate Travel Distance to Harbor‘s Edge

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Address

Compare Nursing Homes around Norfolk

Info below is compiled from CMS reports & the VA Depts. of Social Services & Health, senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment. PC (Palliative Care): Comfort-focused care for serious illness at any stage, including alongside curative treatment. CCRC (Continuing Care Retirement Community): A campus with multiple care levels so residents can age in place without moving.
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Virginia average is: 64.5% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
Autumn Care of Norfolk ★ ★ ★ ☆ ☆
NH
HOS
MC
RC
SNF
Norfolk (Foxhall)
120
Facility 120
VA AVG 149
Rank #35 / 74
92.5%
Facility 92.5%
VA AVG 79.4%
Rank #16 / 60
+17%
2.86
Facility 2.86
VA AVG 3.80
Rank #62 / 68
★ ★ ☆ ☆ ☆ ★ ★ ☆ ☆ ☆ ★ ★ ★ ★ ★ +19%-25%
$25.5k
Facility $25.5k
VA AVG $61.6k
Rank #63 / 71
47
Facility 47
VA AVG 38.7
Rank #54 / 71
11.8
Facility 11.8
VA AVG 9.2
Rank #54 / 71
1111-
56
Facility 56
VA AVG 41
Rank #24 / 76
Celia Soper
$13.2MFiscal year ending 12/2024
Facility $13.2MFiscal year ending 12/2024
VA AVG $22.3M
Rank #50 / 68
$6.3MFiscal year ending 12/2024
Facility $6.3MFiscal year ending 12/2024
VA AVG $12.2M
Rank #55 / 68
47.5%Fiscal year ending 12/2024
Facility 47.5%Fiscal year ending 12/2024
VA AVG 64.5%
Rank #37 / 68
495253
Harbor‘s Edge ★ ★ ★ ★ ★
NH
AL
CCRC
IL
MC
SNF
Norfolk (Fort Norfolk)
116
Facility 116
VA AVG 149
Rank #44 / 74
--
6.80
Facility 6.80
VA AVG 3.80
Rank #1 / 68
★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ -18%+79%
$0
Facility $0
VA AVG $61.6k
Rank #1 / 71
13
Facility 13
VA AVG 38.7
Rank #13 / 71
3.3
Facility 3.3
VA AVG 9.2
Rank #6 / 71
-26-
46
Facility 46
VA AVG 41
Rank #31 / 76
Cathy L'heureux
$35.6MFiscal year ending 09/2024
Facility $35.6MFiscal year ending 09/2024
VA AVG $22.3M
Rank #9 / 68
$13.7MFiscal year ending 09/2024
Facility $13.7MFiscal year ending 09/2024
VA AVG $12.2M
Rank #22 / 68
38.6%Fiscal year ending 09/2024
Facility 38.6%Fiscal year ending 09/2024
VA AVG 64.5%
Rank #62 / 68
495395
Signature Healthcare of Norfolk ★ ★ ★ ☆ ☆
NH
HOS
MC
PC
RC
SNF
Norfolk (Ghent)
169
Facility 169
VA AVG 149
Rank #25 / 74
91.4%
Facility 91.4%
VA AVG 79.4%
Rank #20 / 60
+15%
3.80
Facility 3.80
VA AVG 3.80
Rank #36 / 68
★ ★ ☆ ☆ ☆ ★ ★ ★ ☆ ☆ ★ ★ ★ ★ ★ -42%0%
$0
Facility $0
VA AVG $61.6k
Rank #1 / 71
47
Facility 47
VA AVG 38.7
Rank #54 / 71
15.7
Facility 15.7
VA AVG 9.2
Rank #65 / 71
3154-
88
Facility 88
VA AVG 41
Rank #3 / 76
Cie Drake
$15.4MFiscal year ending 12/2024
Facility $15.4MFiscal year ending 12/2024
VA AVG $22.3M
Rank #46 / 68
$6.6MFiscal year ending 12/2024
Facility $6.6MFiscal year ending 12/2024
VA AVG $12.2M
Rank #51 / 68
42.9%Fiscal year ending 12/2024
Facility 42.9%Fiscal year ending 12/2024
VA AVG 64.5%
Rank #51 / 68
495068
Norview Heights Rehabilitation and Nursing ★ ★ ☆ ☆ ☆
NH
HOS
PC
RC
SNF
Norfolk (Fairmont Park)
60
Facility 60
VA AVG 149
Rank #65 / 74
86.8%
Facility 86.8%
VA AVG 79.4%
Rank #30 / 60
+9%
2.69
Facility 2.69
VA AVG 3.80
Rank #65 / 68
★ ★ ★ ☆ ☆ ★ ☆ ☆ ☆ ☆ ★ ★ ★ ★ ☆ +16%-29%
$0
Facility $0
VA AVG $61.6k
Rank #1 / 71
46
Facility 46
VA AVG 38.7
Rank #53 / 71
9.2
Facility 9.2
VA AVG 9.2
Rank #44 / 71
152-
30
Facility 30
VA AVG 41
Rank #46 / 76
Kelli Marshall-Hodges
$7.2MFiscal year ending 03/2025
Facility $7.2MFiscal year ending 03/2025
VA AVG $22.3M
Rank #67 / 68
$3.7MFiscal year ending 03/2025
Facility $3.7MFiscal year ending 03/2025
VA AVG $12.2M
Rank #68 / 68
52%Fiscal year ending 03/2025
Facility 52%Fiscal year ending 03/2025
VA AVG 64.5%
Rank #23 / 68
495309

Rank badges are statewide and care-type specific: each nursing home is ranked against every other VA nursing home we track that reports that metric, not just the 4 on this page. See how we rank facilities

Financial assistance

Programs that may help with care and living costs in Virginia

Harbor‘s Edge is in Norfolk, Virginia. These programs may support different care settings or living expenses. A listing does not confirm this community participates; our concierge team can help confirm.

Get financial aid guidance
Cash support · residential care

Auxiliary Grant Program

Virginia Auxiliary Grant (AG)

Income limit
Eligibility and grant amount depend on countable income and the applicable Auxiliary Grant rate.

Eligibility

General
Virginia Auxiliary Grant assists eligible aged blind or disabled people in participating assisted living adult foster care or approved supportive settings; not a general cash grant for any older adult living at home.
VA specifics
DARS publishes participating facilities; local social services determines individual eligibility and supplement amount.

What it provides

  • Income supplement toward eligible residential care and personal needs.
Cash support · veterans

VA Aid and Attendance (A&A) and Housebound Benefits

Virginia VA Aid and Attendance/Housebound

Who it is for
Veterans or survivors with VA pension eligibility and an Aid and Attendance or Housebound medical need
Income limit
Countable income must be below the applicable Maximum Annual Pension Rate (MAPR); the rate depends on dependents and benefit category; Qualifying unreimbursed medical expenses may reduce countable income.
Asset limit
VA pension net-worth limit is $163,699 from December 1 2025 through November 30 2026; net worth includes countable assets and annual income under VA rules.

Eligibility

General
Additional pension benefits for qualifying Veterans or survivors who satisfy VA pension eligibility and the medical requirements for Aid and Attendance or Housebound status; being an older veteran or spouse alone does not qualify.
VA specifics
This is a federal VA benefit rather than a state-specific grant; Aid and Attendance and Housebound benefits cannot be received together.

What it provides

  • Increased monthly VA pension based on the applicable MAPR less countable income.
In-home & community support

Commonwealth Coordinated Care Plus (CCC Plus) Waiver

VA Medicaid CCC Plus

Eligibility

General
Virginia Medicaid financial eligibility and an LTSS screening are required; waiver serves qualifying older adults people with physical disabilities and people with substantial medical needs who otherwise require nursing-facility or hospital care.
VA specifics
CCC Plus remains the waiver name; individual service authorization determines coverage; Managed-care arrangements must not be confused with a separate eligibility entitlement.

What it provides

  • Authorized home/community services including personal care and respite through agency or consumer-directed arrangements.
In-home & community support

Adult Services Program

Virginia Adult Services (AS)

Income limit
Home-based-service financial eligibility follows categorical or income-scale rules; SSI TANF and Auxiliary Grant recipients can meet categorical financial eligibility.
Asset limit
Adult Services financial rules count income rather than resources for the covered home-based-service determination.

Eligibility

General
Virginia Adult Services eligibility is determined through local social services assessment; services address eligible adults with impairments and needs affecting daily living.
VA specifics
Local departments administer services and service availability depends on assessed needs and resources.

What it provides

  • Assessed adult services and home-based assistance.
Medicare costs

Medicare Savings Program (MSP)

Virginia Medicare Savings Program

Who it is for
Medicare beneficiaries with limited income who need help with premiums or cost sharing

Eligibility

General
Virginia Medicare beneficiary who meets the eligibility rules of the applicable Medicare Savings Program.
VA specifics
Coverage depends on the applicable Medicare Savings Program tier.

What it provides

  • QMB provides qualifying Medicare premium and cost-sharing assistance; SLMB and QI provide Part B premium assistance.
Energy assistance

Energy Assistance Program (EAP)

Virginia Energy Assistance Program

Income limit
Gross household income at or below 150% of the federal poverty level; household-size limits apply.

Eligibility

General
Virginia household responsible for home heating or cooling expenses and meeting program requirements; additional vulnerable-household criteria apply to cooling assistance.
VA specifics
Separate Fuel Crisis Cooling and Weatherization components; Fuel applications run from the second Tuesday in October through the second Friday in November; crisis and cooling have separate windows.

What it provides

  • Eligible fuel heating-equipment emergency and cooling expenses under the relevant component.
Know before you visit

Frequently Asked Questions about Harbor‘s Edge

Quick answers from public records and the community's own listing.
01 Is Harbor‘s Edge in a walkable area?
Harbor‘s Edge has a walk score of 46. Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.
02 Does Harbor‘s Edge have different floorplan options?
Yes — see the floorplan options available at Harbor‘s Edge on this page.
03 Are pets allowed at Harbor‘s Edge?
Yes, Harbor‘s Edge allows residents to bring their pets.
04 Does Harbor‘s Edge operate as a for-profit or non-profit?
Harbor‘s Edge is registered as a non-profit.
05 Are there photos of Harbor‘s Edge?
Yes — there are 18 photos of Harbor‘s Edge in the photo gallery on this page.
06 What levels of care does Harbor‘s Edge provide?
Harbor‘s Edge offers Nursing Home, Assisted Living, Independent Living, Memory Care & Skilled Nursing.
07 What is the address of Harbor‘s Edge?
Harbor‘s Edge is located at One Colley Ave, Norfolk, VA 23510.