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Harbor‘s Edge
Nursing Home, Assisted Living, Independent Living, Memory Care & Skilled Nursing · Norfolk, VA
Harbor‘s Edge
Nursing Home, Assisted Living, Independent Living, Memory Care & Skilled Nursing · Norfolk, VA
Harbor’s Edge stands as a distinguished senior living community in Norfolk, Virginia, offering meticulously appointed assisted living apartments, making it an ideal choice for those seeking assisted living places. The community provides a conducive environment for an active lifestyle, with a host of offerings that include regular fine dining excursions and cultural outings.
Residents at Harbor’s Edge also enjoy occasional themed holiday parties and special events, ensuring a vibrant community life. Families can rest assured, as this community prioritizes safety and security through features like a secured parking garage, an emergency call system, and video surveillance. Moreover, Harbor’s Edge boasts an impressive array of amenities, such as a library, a golf simulator, a jacuzzi hot tub, a fitness center, and a heated pool, among others.
Walk Score: 46 / 100 Rank #200 / 434Walk Score — State benchmarkedThis home is ranked 200th out of 434 homes we track in Virginia for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Virginia facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Virginia that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
About this community
Best Designed Life Plan Community in America 2022
Rehabilitation Services
Short-Term Rehab
Internet Access
Fully Equipped Kitchens
Individually Controlled Heating And Cooling System
What does this home offer?
Pets Allowed
Living Spaces & Floor Plans for Harbor‘s Edge
Places of interest near Harbor‘s Edge
1.1 miles from city center
Estimated distance in miles from Norfolk's city center to Harbor‘s Edge's address, calculated via Google Maps.
Calculate Travel Distance to Harbor‘s Edge
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Info below is compiled from CMS reports & the VA Depts. of Social Services & Health, senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
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CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
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Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
HOS (Hospice Care):
Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
PC (Palliative Care):
Comfort-focused care for serious illness at any stage, including alongside curative treatment.
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Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
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Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
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Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
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This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
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CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
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CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
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CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
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CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
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Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
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Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
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Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
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Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
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Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
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Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
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Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
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Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
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Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
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The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
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What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Virginia average is: 76.3% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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CMS Certification Number: the unique federal identifier for this skilled nursing provider.
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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Harbor‘s Edge | NH AL IL MC SNF | Norfolk (Fort Norfolk) | 33
Facility
33
VA AVG
96
Rank
#332 / 365 |
89.4%
Facility
89.4%
VA AVG
71
Rank
#45 / 293 | +26% | 6.61
Facility
6.61
VA AVG
3.74
Rank
#3 / 70 | +10% | +76% | $0
Facility
$0
VA AVG
$54.3k
Rank
#1 / 74 | 20
Facility
20
VA AVG
38.4
Rank
#25 / 69 | 5.0
Facility
5.0
VA AVG
8.9
Rank
#19 / 69 | - | 30 | - |
46
Facility
46
VA AVG
45
Rank
#200 / 434 | Cathy L'heureux | $32.5MFiscal year ending 09/2023
Facility
$32.5MFiscal year ending 09/2023
VA AVG
$19.9M
Rank
#8 / 69 | $12.3MFiscal year ending 09/2023
Facility
$12.3MFiscal year ending 09/2023
VA AVG
$11.3M
Rank
#23 / 69 | 37.8%Fiscal year ending 09/2023
Facility
37.8%Fiscal year ending 09/2023
VA AVG
76.3%
Rank
#66 / 69 | 495395 | ||||
| Autumn Care of Norfolk | NH HOS MC RC SNF | Norfolk (Foxhall) | 120
Facility
120
VA AVG
96
Rank
#88 / 365 |
95.7%
Facility
95.7%
VA AVG
71
Rank
#21 / 293 | +35% | 2.96
Facility
2.96
VA AVG
3.74
Rank
#59 / 70 | -26% | -21% | $0
Facility
$0
VA AVG
$54.3k
Rank
#1 / 74 | 43
Facility
43
VA AVG
38.4
Rank
#49 / 69 | 14.3
Facility
14.3
VA AVG
8.9
Rank
#58 / 69 | - | 115 | - |
56
Facility
56
VA AVG
45
Rank
#142 / 434 | Celia Soper | $10.8MFiscal year ending 12/2023
Facility
$10.8MFiscal year ending 12/2023
VA AVG
$19.9M
Rank
#52 / 69 | $6.5MFiscal year ending 12/2023
Facility
$6.5MFiscal year ending 12/2023
VA AVG
$11.3M
Rank
#50 / 69 | 59.9%Fiscal year ending 12/2023
Facility
59.9%Fiscal year ending 12/2023
VA AVG
76.3%
Rank
#20 / 69 | 495253 | ||||
| Signature Healthcare of Norfolk | NH HOS MC PC RC SNF | Norfolk (Ghent) | 169
Facility
169
VA AVG
96
Rank
#29 / 365 |
92.3%
Facility
92.3%
VA AVG
71
Rank
#36 / 293 | +30% | 3.74
Facility
3.74
VA AVG
3.74
Rank
#40 / 70 | +11% | 0% | $0
Facility
$0
VA AVG
$54.3k
Rank
#1 / 74 | 47
Facility
47
VA AVG
38.4
Rank
#54 / 69 | 15.7
Facility
15.7
VA AVG
8.9
Rank
#64 / 69 | 3 | 156 | - |
88
Facility
88
VA AVG
45
Rank
#20 / 434 | Dr. Cie Ake | $13.4MFiscal year ending 12/2023
Facility
$13.4MFiscal year ending 12/2023
VA AVG
$19.9M
Rank
#44 / 69 | $6.3MFiscal year ending 12/2023
Facility
$6.3MFiscal year ending 12/2023
VA AVG
$11.3M
Rank
#51 / 69 | 47.1%Fiscal year ending 12/2023
Facility
47.1%Fiscal year ending 12/2023
VA AVG
76.3%
Rank
#44 / 69 | 495068 | ||||
| Norview Heights Rehabilitation and Nursing | NH HOS PC RC SNF | Norfolk (Fairmont Park) | 60
Facility
60
VA AVG
96
Rank
#270 / 365 |
93.2%
Facility
93.2%
VA AVG
71
Rank
#32 / 293 | +31% | 2.84
Facility
2.84
VA AVG
3.74
Rank
#65 / 70 | -52% | -24% | $0
Facility
$0
VA AVG
$54.3k
Rank
#1 / 74 | 46
Facility
46
VA AVG
38.4
Rank
#52 / 69 | 9.2
Facility
9.2
VA AVG
8.9
Rank
#41 / 69 | 1 | 56 | - |
30
Facility
30
VA AVG
45
Rank
#303 / 434 | Kelli Marshall-Hodges | $6.9MFiscal year ending 03/2024
Facility
$6.9MFiscal year ending 03/2024
VA AVG
$19.9M
Rank
#68 / 69 | $4.2MFiscal year ending 03/2024
Facility
$4.2MFiscal year ending 03/2024
VA AVG
$11.3M
Rank
#68 / 69 | 60.4%Fiscal year ending 03/2024
Facility
60.4%Fiscal year ending 03/2024
VA AVG
76.3%
Rank
#19 / 69 | 495309 |
Financial Assistance for
Nursing Home in Virginia
Harbor‘s Edge is located in Norfolk, Virginia.
Here are the financial assistance programs available to residents in Virginia.
Frequently Asked Questions about Harbor‘s Edge
Is Harbor‘s Edge in a walkable area?
Harbor‘s Edge has a walk score of 46. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
Does Harbor‘s Edge have different floorplan options?
Yes — see the floorplan options available at Harbor‘s Edge on this page.
Are pets allowed at Harbor‘s Edge?
Yes, Harbor‘s Edge allows residents to bring their pets.
Are there photos of Harbor‘s Edge?
Yes — there are 20 photos of Harbor‘s Edge in the photo gallery on this page.
What is the address of Harbor‘s Edge?
Harbor‘s Edge is located at One Colley Ave, Norfolk, VA 23510.
What is the phone number of Harbor‘s Edge?
(757) 616-7918 will put you in contact with the team at Harbor‘s Edge.
Is Harbor‘s Edge Medicare or Medicaid certified?
Harbor‘s Edge is not currently listed as a CMS-certified provider of Medicare or Medicaid.
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