Haven Homes Assisted Living
Nursing Home, Assisted Living, Hospice Care, Independent Living, Memory Care, Respite Care & Skilled Nursing · Maple Plain, MN
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.

Haven Homes Assisted Living

Nursing Home, Assisted Living, Hospice Care, Independent Living, Memory Care, Respite Care & Skilled Nursing · Maple Plain, MN
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
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Haven Homes Assisted Living accepts Medicare, Medicaid, and private pay.

Overview of Haven Homes Assisted Living

Owned by Kathryn Novotny, Haven Homes Assisted Living is a 106-bed residential community in Maple Plain, Minnesota. Average stays run about 106 days, reflecting a blend of post-acute patients and longer-stay residents. It specializes in rehabilitation and skilled nursing care, including short-term rehab stays and longer-term nursing support, so it’s well-suited for residents recovering from surgery, illness, or hospital care, plus those who require ongoing skilled nursing.

Daily care is bolstered by consistent staffing: total nursing care averages 4 hours and 34 minutes per resident day, with nurse aides providing an additional 4 hours and 4 minutes of hands-on support. This level of direct care is a focal feature of the home, which takes Medicare, Medicaid, and private pay, giving families many pathways to cover short-term rehabilitation and longer-term stays. Daily life includes well-designed apartments and suites, with emergency call systems for safety and scheduled transportation for appointments and outings. Residents enjoy a full calendar of clubs, classes, and events, along with access to a cutting-edge fitness center, sunrooms and lounges, beauty salon and barber shop, and outdoor terraces and courtyards. Spiritual care programming also exists. Meals are provided daily, with a focus on nourishing and satisfying dining. The home’s neighborhood scores 45 on the Walk Score range, indicating that some nearby services are accessible on foot, but most trips will demand transportation.

The location offers families easy access for driving while keeping a more tranquil and residential setting.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to state averages

Total nursing care / resident Info Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
4h 34m per day
Rank #50 / 89Nurse hours — State benchmarkedThis home is ranked 50th out of 89 homes in Minnesota for Nurse Hours. Shows adjusted nurse hours per resident per day benchmarked to the Minnesota average, with a ranking across 89 Minnesota facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Rankings are based only on facilities in Minnesota that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
vs avg
Staff typeHours / Day / Residentvs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. 59m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. 50m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. 2h 30m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 3h 51m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation. 5m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent. 36m per day

Capacity and availability

Avg. Length of Stay Info Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
106 days
Bed community size
106-bed community Rank #111 / 532Bed count — State benchmarkedThis home is ranked 111th out of 532 homes in Minnesota for Bed Count. Shows this facility's certified or reported bed count compared to other Minnesota facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Rankings are based only on facilities in Minnesota that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 45 / 100 Rank #295 / 632Walk Score — State benchmarkedThis home is ranked 295th out of 632 homes in Minnesota for Walk Score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Minnesota facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in Minnesota that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

License Details

Facility TypeAssisted Living
StatusApproved For Dementia Care
CountyHennepin
CMS Certification Number245497

Therapy & Rehabilitation

2 services
Rehabilitation Services
Short-Term Rehab

Additional Services

2 services
Skilled Nursing Short-Term Rehab
Skilled Nursing Long-Term Care

Additional Policies & Features

Pets Allowed

Amenities & Lifestyle

Well-Designed Apartments And Suites
Emergency Call Systems
Delicious Meals
Scheduled Transportation
Lounges
Sunrooms
Beauty Salon/Barber Shop
State-Of-The-Art Fitness Center
Outdoor Terrace And Courtyards
Full Calendar Of Clubs
Classes And Events
Specific ProgramsSpiritual Care

Contact Haven Homes Assisted Living

Health Inspection History

Inspections since 2022
Total health inspections 3

State average N/A


Last Health inspection on Aug 2023

Total health citations
8 Rank #12 / 90Health citations — State benchmarkedThis home is ranked 12th out of 90 homes in Minnesota for Health Citations. Shows this facility's total health deficiency citations benchmarked to the Minnesota State average, with a ranking across all 90 MN facilities. Lower citation counts earn a better rank.Rankings are based only on facilities in Minnesota that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average N/A

Citations per inspection
2.67 Rank #19 / 90Citations per inspection — State benchmarkedThis home is ranked 19th out of 90 homes in Minnesota for Citations Per Inspection. Shows average deficiency citations per CMS inspection for this facility versus the Minnesota mean across 90 facilities with citation data. Lower is better.Rankings are based only on facilities in Minnesota that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average N/A


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

7 of 8 citations resulted from standard inspections; and 1 of 8 resulted from complaint investigations.

Breakdown of citation severity (last 4 years)
Critical health citations
0
In line with State average

State average: N/A


Serious health citations
0
In line with State average

State average: N/A

0 critical citations State average: N/A

0 serious citations State average: N/A

8 moderate citations State average: N/A

0 minor citations State average: N/A
Citations history (last 4 years)
Resident Rights moderate citation Aug 04, 2023
Corrected

Infection Control moderate citation Jun 22, 2023
Corrected

Quality of Care moderate citation Jun 22, 2023
Corrected

Quality of Care moderate citation Jun 22, 2023
Corrected

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 134
Employees 104
Contractors 30
Staff to resident ratio 2.27 : 1
0% compared with State average

State average ratio: 0 : 0

Avg staff/day 46
Average shift 7.4 hours
0% compared with State average

State average: 0 hours

Total staff hours (quarter) 31,378

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info All 14 RN Staff are full-time employees. No contractors work on this role. 14
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.7 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info All 14 LPN Staff are full-time employees. No contractors work on this role. 14
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info All 48 CNA Staff are full-time employees. No contractors work on this role. 48
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.7 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

10.3%

3,246 contractor hours this quarter

Speech Language Pathologist: 11 Physical Therapy Aide: 7 Qualified Social Worker: 4 Physical Therapy Assistant: 3 Respiratory Therapy Technician: 2 Occupational Therapy Assistant: 1 Occupational Therapy Aide: 1 Medical Director: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant4804811,45892100%7.7
Licensed Practical Nurse140144,79192100%8
Registered Nurse140143,41792100%8.7
Medication Aide/Technician7072,53892100%7.5
Clinical Nurse Specialist5051,8496267%8
Other Dietary Services Staff4041,1829098%7
Dental Services Staff2029537076%7.3
Speech Language Pathologist011119176975%6.5
Physical Therapy Aide0778136571%6.9
Physical Therapy Assistant0336446470%7.9
Respiratory Therapy Technician0224906470%7.7
Administrator1014886166%8
Dietitian1014645863%8
Nurse Aide in Training6064544246%7.1
Nurse Practitioner1014485661%8
Qualified Social Worker0442186166%3.5
Occupational Therapy Aide1121916065%2
Occupational Therapy Assistant011363942%0.9
Medical Director011301314%2.3
48 Certified Nursing Assistant
% of Days 100%
14 Licensed Practical Nurse
% of Days 100%
14 Registered Nurse
% of Days 100%
7 Medication Aide/Technician
% of Days 100%
5 Clinical Nurse Specialist
% of Days 67%
4 Other Dietary Services Staff
% of Days 98%
2 Dental Services Staff
% of Days 76%
11 Speech Language Pathologist
% of Days 75%
7 Physical Therapy Aide
% of Days 71%
3 Physical Therapy Assistant
% of Days 70%
2 Respiratory Therapy Technician
% of Days 70%
1 Administrator
% of Days 66%
1 Dietitian
% of Days 63%
6 Nurse Aide in Training
% of Days 46%
1 Nurse Practitioner
% of Days 61%
4 Qualified Social Worker
% of Days 66%
2 Occupational Therapy Aide
% of Days 65%
1 Occupational Therapy Assistant
% of Days 42%
1 Medical Director
% of Days 14%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 13.5
21% worse than State average

State average: 11.1

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 23.9
6% worse than State average

State average: 22.6

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 9.9%
48% better than State average

State average: 18.9%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 44.2%
86% worse than State average

State average: 23.8%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 17.5%
30% better than State average

State average: 25.0%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 3.0%
21% better than State average

State average: 3.7%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 9.6%
76% worse than State average

State average: 5.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.0%
100% better than State average

State average: 2.7%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 0.8%
81% better than State average

State average: 4.1%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 2.7%
39% better than State average

State average: 4.4%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 10.0%
42% better than State average

State average: 17.2%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
In line with State average

State average: 97.3%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 97.8%
In line with State average

State average: 96.0%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 99.5%
12% better than State average

State average: 88.9%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.2%
39% better than State average

State average: 1.9%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 98.2%
19% better than State average

State average: 82.6%

Breakdown by payment type

Medicare

36% of new residents, usually for short-term rehab.

Typical stay 29 days

Private pay

63% of new residents, often for short stays.

Typical stay 3 - 4 months

Medicaid

1% of new residents, often for long-term daily care.

Typical stay 10 years

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 59
Medicare
10
16.9% of residents
Medicaid
23
39% of residents
Private pay or other
26
44.1% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Nonprofit
Nonprofit Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$10.3M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$804.3K
Nonprofit Nonprofit Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$10.3M Rank #50 / 89Revenue — State benchmarkedThis home is ranked 50th out of 89 homes in Minnesota for Revenue. Shows this facility's annual revenue compared to the Minnesota average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Rankings are based only on facilities in Minnesota that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$804.3K
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
-$13.9K
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #53 / 89Payroll — State benchmarkedThis home is ranked 53rd out of 89 homes in Minnesota for Payroll. Shows total annual staff payroll benchmarked to the Minnesota average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Rankings are based only on facilities in Minnesota that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$5.1M 49.1% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #64 / 89Payroll % — State benchmarkedThis home is ranked 64th out of 89 homes in Minnesota for Payroll %. Shows payroll as a percentage of revenue versus the Minnesota average. Well-run Minnesota facilities typically land around 62–68% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Rankings are based only on facilities in Minnesota that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$4.4M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$9.5M

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Most new residents arrive under private pay (63% of admissions), and a typical private pay stay runs around 3 - 4 months.

Admissions
203 total

Coverage residents most often arrive under.

Medicare 36%
Private pay 63%
Medicaid 1%
Discharges
202 total

Coverage residents most often leave under.

Medicare 30%
Private pay 62%
Medicaid 8%

Places of interest near Haven Homes Assisted Living

Address 0.0 miles from city center Info Estimated distance in miles from Maple Plain's city center to Haven Homes Assisted Living's address, calculated via Google Maps.

Calculate Travel Distance to Haven Homes Assisted Living

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Address

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Frequently Asked Questions about Haven Homes Assisted Living

Is Haven Homes Assisted Living in a walkable area?

Haven Homes Assisted Living has a walk score of 45. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the occupancy rate at Haven Homes Assisted Living?

Haven Homes Assisted Living's occupancy is 91.6%.

Does Haven Homes Assisted Living operate as a for-profit or non-profit?

Haven Homes Assisted Living is registered as a non-profit in MN.

How many beds does Haven Homes Assisted Living have?

Haven Homes Assisted Living has 106 beds.

Are there photos of Haven Homes Assisted Living?

Yes — there are 2 photos of Haven Homes Assisted Living in the photo gallery on this page.

What is the address of Haven Homes Assisted Living?

Haven Homes Assisted Living is located at 4848 Gateway Boulevard, Maple Plain, MN 55359.

What is the phone number of Haven Homes Assisted Living?

(763) 292-2300 will put you in contact with the team at Haven Homes Assisted Living.

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