Occupancy rate
70%
Similar to the Utah average: 70.1%Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Highland Care Center
CMS overall rating
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Highland Care Center
CMS overall rating
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Highland Care Center accepts Medicare, Medicaid, and private pay.
Overview of Highland Care Center
Nestled in the stunning mountains of Salt Lake City, Utah, Highland Care Center is a skilled nursing facility dedicated to providing personalized, holistic care to help residents on their journey back to health. With a supportive, family-oriented environment, the center offers tailored care plans designed to promote maximum independence while fostering an engaging community. Highland Care Center’s multifaceted approach combines 24/7 skilled nursing, physical therapy, and physician oversight to address the diverse needs of its residents.
From wound care and medication management to speech therapy and stroke recovery, the center’s experienced staff is committed to assisting residents in any way possible. Complemented by amenities like private rooms, restaurant-style dining, and beautiful courtyards, Highland Care Center strives to create a home-like atmosphere where residents can feel at ease and continue enjoying the lives they love. By addressing the mind, body, and spirit, the center’s holistic approach aims to help each individual reach optimal health and well-being.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 1m per day
vs Utah avg
-20%
Standout metric
Physical Therapist is +108% above state avg
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 58m per day | ▼ 18% State avg: 1h 11m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 26m per day | ▼ 13% State avg: 30m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 1h 53m per day | ▼ 21% State avg: 2h 22m per day · National avg: 2h 21m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 2h 46m per day | ▼ 21% State avg: 3h 31m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 15m per day | ▲ 108% State avg: 7m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 44m per day | ▼ 11% State avg: 50m per day · National avg: 29m per day |
Capacity and availability
Avg. Length of Stay
112 days
103-bed community Rank #62 / 196Bed count — State benchmarkedThis home is ranked 62nd out of 196 homes in Utah for bed count. Shows this facility's certified or reported bed count compared to other Utah SNFs. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
48 years in operation Rank #1 / 196Years in operation — State benchmarkedThis home is ranked 1st out of 196 homes in Utah for years in operation. Shows how long this facility has been in operation compared to other Utah SNFs. Longer operating histories may benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 63 / 100 Rank #89 / 280Walk Score — State benchmarkedThis home is ranked 89th out of 280 homes in Utah for walk score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Utah SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
Occupancy
Similar to the Utah average: 70.1%Occupied beds
72 / 103
Average occupied beds in Utah homes
60 beds
Facility TypeNursing Care Facility
StatusActive
IssuanceMarch 15, 1981
ExpirationJune 30, 2026
CountySalt Lake
Staffing
Key information about the people who lead and staff this community.
ContactMr. Michael Fender, Executive Director
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
0.61
Number of hospitalizations per 1,000 long-stay resident days.
0.61
49% better than Utah averageUtah average: 1.19
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.85
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.85
23% worse than Utah averageUtah average: 1.50
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
5.8%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
5.8%
67% better than Utah averageUtah average: 17.4%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
4.9%
Percentage of short-stay residents who had an outpatient emergency department visit.
4.9%
58% better than Utah averageUtah average: 11.8%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Utah averageUtah average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
47.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
47.8%
11% worse than Utah averageUtah average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
54.1%
Rate of successful return to home or community from a skilled nursing facility.
54.1%
7% better than Utah averageUtah average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Breakdown by payment type
Medicare
26% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
51% of new residents, often for short stays.
Typical stay
1 - 2 months
Medicaid
23% of new residents, often for long-term daily care.
Typical stay
9 - 10 months
Finances and operations
Voluntary non-profit community
Operated by a church.
Home revenue
$11.7M
Operating deficit
-$257.5K
Voluntary non-profit community
Operated by a church.
Home revenue
$11.7M
Operating deficit
-$257.5K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$7.1M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$4.9M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$12.0M
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Places of interest near Highland Care Center
9.8 miles from city center
Estimated distance in miles from Salt Lake City's city center to Highland Care Center's address, calculated via Google Maps.
— 5.53 miles to nearest hospital (George E. Wahlen Department of Veterans Affairs Medical Center)
Calculate Travel Distance to Highland Care Center
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Financial Assistance for
Nursing Home in Utah
Highland Care Center is located in Salt Lake City, Utah.
Here are the financial assistance programs available to residents in Utah.
Frequently Asked Questions about Highland Care Center
What neighborhood is Highland Care Center in?
Highland Care Center is in the Holladay neighborhood of Salt Lake City.
Is Highland Care Center in a walkable area?
Highland Care Center has a walk score of 63. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
When does Highland Care Center's license expire?
According to UT state health department records, Highland Care Center's license expires on June 30, 2026.
What is the occupancy rate at Highland Care Center?
Highland Care Center's occupancy is 70%.
How many beds does Highland Care Center have?
Highland Care Center has 103 beds.
Are there photos of Highland Care Center?
Yes — there are 8 photos of Highland Care Center in the photo gallery on this page.
What is the phone number of Highland Care Center?
(801) 278-2839 will put you in contact with the team at Highland Care Center.
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