Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Most new residents arrive under private pay (79% of admissions), and a typical private pay stay runs around 1 - 2 months.
Miller’s at Oak Pointe is an 82-bed assisted living and skilled nursing community offering assisted living, memory care, respite, and short-term stays in Columbia City, Whitley County, Indiana. Signaling availability for new residents, the occupancy at 50 percent runs well below Indiana’s 68.1 percent average. The community offers 24-hour staffing and takes Medicare, Medicaid, and private pay.
The inspection record is the clearest asset. Over two years on file, the facility averaged 2.5 deficiencies annually, 40 percent below Indiana’s 4.2 average, with no immediate jeopardy findings, fines, or enforcement actions, and each complaint investigation returning unsubstantiated. The only deficiencies cited across the entire window came from the November 2024 renewal survey: two findings related to insulin labeling and food safety practices, both administrative in nature. Annual surveys in 2023 and 2024 and both life safety surveys were clean. The 4-star CMS overall rating is supported by a health inspection sub-rating 46.5 percent above Indiana average and staffing 56.9 percent above state benchmark, with nurse hours of 3h 47m per resident day ranking 61st among 287 Indiana SNFs. Quality Measures sit at Indiana’s average.
Restaurant-style dining, a recreation center with large-screen TV and pool table, a hair salon and barber shop, and a private events dining room are among the amenities.
The home-like community suits older adults needing assisted living or memory care with above-average staffing and a consistently clean compliance record in Whitley County.
Miller’s at Oak Pointe is legally operated by Johnson Memorial Hospital, and administered by Stephen Baker.
Key information about the people who lead and staff this community.
In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.
Deficiencies
| This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total deficiencies
| 5 | 36 | This facility has 86% fewer total deficiencies than a typical Indiana nursing home (5 vs. IN avg 36).↓ 86% better Rank #36 / 318 Total deficiencies — State benchmarked This home is ranked 36th out of 318 homes we track in Indiana for deficiencies. Shows this facility's deficiencies compared to the Indiana average among 318 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
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Deficiencies per inspection
| 1.7 | 1.9 | This facility has 11% fewer deficiencies per inspection than a typical Indiana nursing home (1.7 vs. IN avg 1.9).↓ 11% better Rank #113 / 318 Deficiencies per inspection — State benchmarked This home is ranked 113th out of 318 homes we track in Indiana for deficiencies per inspection. Shows this facility's deficiencies per inspection compared to the Indiana average among 318 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
Inspections
| This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total visits
| 3 | 19 | This facility has had 84% fewer total visits than the Indiana average (3 vs. IN avg 19). More inspections can mean more regulatory scrutiny rather than worse care.↓ 84% fewer |
|
Inspections with deficiencies
| 2 | 7 | This facility has 71% fewer inspections with deficiencies than a typical Indiana nursing home (2 vs. IN avg 7).↓ 71% better |
|
Inspection deficiency rate
| 67% | 37% | This facility has 30 percentage points higher inspection deficiency rate than a typical Indiana nursing home (67% vs. IN avg 37%).↑ 30% worse |
|
Inspections
| 3 | 13 | This facility has had 77% fewer inspections than the Indiana average (3 vs. IN avg 13). More inspections can mean more regulatory scrutiny rather than worse care.↓ 77% fewer |
Federal inspection data published by CMS, covering this home's Medicare and/or Medicaid-certified skilled-nursing/nursing beds only.
State average 6
Last Health inspection on Jul 2025
State average 25
State average 4.12
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
4 of 5 citations resulted from standard inspections; and 1 of 5 resulted from complaint investigations.
State average: 0.2
State average: 0.6
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Manages medical care and health needs.
Assists with medical care and medications.
Helps with daily care and mobility.
Total hours from contractors
4,573 contractor hours this quarter
| Certified Nursing Assistant | 37 | 14 | 51 | 9,951 | 92 | 100% | 6.8 |
| Licensed Practical Nurse | 13 | 16 | 29 | 4,091 | 92 | 100% | 8.3 |
| Registered Nurse | 7 | 27 | 34 | 2,618 | 92 | 100% | 8.2 |
| Clinical Nurse Specialist | 4 | 0 | 4 | 1,237 | 75 | 82% | 6.6 |
| Other Dietary Services Staff | 8 | 0 | 8 | 1,176 | 91 | 99% | 6.5 |
| Dental Services Staff | 2 | 0 | 2 | 970 | 59 | 64% | 8.7 |
| Administrator | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 504 | 63 | 68% | 8 |
| Physical Therapy Aide | 0 | 8 | 8 | 418 | 75 | 82% | 4.4 |
| RN Director of Nursing | 1 | 0 | 1 | 317 | 55 | 60% | 5.8 |
| Speech Language Pathologist | 0 | 9 | 9 | 291 | 75 | 82% | 2.8 |
| Respiratory Therapy Technician | 0 | 3 | 3 | 258 | 68 | 74% | 3.8 |
| Medication Aide/Technician | 0 | 14 | 14 | 244 | 27 | 29% | 6.8 |
| Physical Therapy Assistant | 0 | 2 | 2 | 177 | 62 | 67% | 2.9 |
| Qualified Social Worker | 0 | 1 | 1 | 62 | 44 | 48% | 1.4 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 26 | 9 | 10% | 2.9 |
| Medical Director | 0 | 1 | 1 | 2 | 2 | 2% | 1 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
19% of new residents, usually for short-term rehab.
79% of new residents, often for short stays.
2% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Residents meet regularly to discuss policies, care quality, and activities
State-approved Nurse Aide Training and Competency Evaluation Program on-site
Part of a Continuing Care Retirement Community offering multiple care levels
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Historical financial and operational data for Miller’s at Oak Pointe from 2016–2023, based on CMS SNF Cost Reports.
Key figures below are for fiscal year ending in 12/2023.
Based on CMS SNF Cost Report for fiscal year ending in 12/2023.
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Most new residents arrive under private pay (79% of admissions), and a typical private pay stay runs around 1 - 2 months.
Coverage residents most often arrive under.
Coverage residents most often leave under.
0.0 miles from city center
Estimated distance in miles from Columbia City's city center to Miller’s at Oak Pointe's address, calculated via Google Maps.
Add your location
Info below is compiled from CMS reports & the IN Dept. of Health (IDOH), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
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CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
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Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
HOS (Hospice Care):
Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
ADC (Adult Day Care):
Daytime supervision, health monitoring, and social activities for seniors who live at home.
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Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
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Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
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Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
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This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
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CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
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CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
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CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
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CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
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Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
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Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
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Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
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A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the state average. See the benchmark below for the typical score in this state; higher is better.
This is a proprietary Assisted Living Magazine score.
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Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
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Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
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Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
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Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
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Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
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Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
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The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
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What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Indiana average is: 51.1% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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CMS Certification Number: the unique federal identifier for this skilled nursing provider.
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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Westminster Village Muncie | NH AL IL SNF | Muncie | 303
Facility
303
IN AVG
116
Rank
#5 / 431 |
83.8%
Facility
83.8%
IN AVG
66.9
Rank
#75 / 410 | +25% | 4.67
Facility
4.67
IN AVG
3.44
Rank
#18 / 275 | +3% | +36% | $0
Facility
$0
IN AVG
$31.4k
Rank
#1 / 278 | 93
Facility
93
IN AVG
83
Rank
#63 / 393 | 12
Facility
12
IN AVG
25.0
Rank
#50 / 278 | 3.0
Facility
3.0
IN AVG
4.1
Rank
#80 / 278 | - | 254 | A+ |
6
Facility
6
IN AVG
40
Rank
#508 / 551 | Mary Crutcher | $14.5MFiscal year ending 06/2024
Facility
$14.5MFiscal year ending 06/2024
IN AVG
$10.5M
Rank
#51 / 268 | $10.2MFiscal year ending 06/2024
Facility
$10.2MFiscal year ending 06/2024
IN AVG
$5.2M
Rank
#14 / 268 | 70.4%Fiscal year ending 06/2024
Facility
70.4%Fiscal year ending 06/2024
IN AVG
51.1%
Rank
#13 / 268 | 155170 | ||||
| Christian Care Retirement Community | NH AL IL MC SNF | Bluffton (Toll Gate Heights) | 145
Facility
145
IN AVG
116
Rank
#100 / 431 |
40.0%
Facility
40.0%
IN AVG
66.9
Rank
#386 / 410 | -40% | 4.97
Facility
4.97
IN AVG
3.44
Rank
#14 / 275 | +7% | +45% | $0
Facility
$0
IN AVG
$31.4k
Rank
#1 / 278 | 98
Facility
98
IN AVG
83
Rank
#11 / 393 | 2
Facility
2
IN AVG
25.0
Rank
#2 / 278 | 1.0
Facility
1.0
IN AVG
4.1
Rank
#1 / 278 | - | 58 | - |
4
Facility
4
IN AVG
40
Rank
#526 / 551 | Leon Gerber | $6.9MFiscal year ending 12/2023
Facility
$6.9MFiscal year ending 12/2023
IN AVG
$10.5M
Rank
#198 / 268 | $5.7MFiscal year ending 12/2023
Facility
$5.7MFiscal year ending 12/2023
IN AVG
$5.2M
Rank
#87 / 268 | 83.2%Fiscal year ending 12/2023
Facility
83.2%Fiscal year ending 12/2023
IN AVG
51.1%
Rank
#5 / 268 | 155701 | ||||
| Wellbrooke of Westfield | NH ADC AL MC RC SNF | Westfield | 129
Facility
129
IN AVG
116
Rank
#143 / 431 |
76.0%
Facility
76.0%
IN AVG
66.9
Rank
#135 / 410 | +14% | 3.79
Facility
3.79
IN AVG
3.44
Rank
#68 / 275 | -28% | +10% | $0
Facility
$0
IN AVG
$31.4k
Rank
#1 / 278 | 73
Facility
73
IN AVG
83
Rank
#315 / 393 | 32
Facility
32
IN AVG
25.0
Rank
#196 / 278 | 6.4
Facility
6.4
IN AVG
4.1
Rank
#241 / 278 | - | 98 | A- |
5
Facility
5
IN AVG
40
Rank
#517 / 551 | Hancock Regional Hospital | $10.7MFiscal year ending 12/2023
Facility
$10.7MFiscal year ending 12/2023
IN AVG
$10.5M
Rank
#112 / 268 | $5.4MFiscal year ending 12/2023
Facility
$5.4MFiscal year ending 12/2023
IN AVG
$5.2M
Rank
#104 / 268 | 50.2%Fiscal year ending 12/2023
Facility
50.2%Fiscal year ending 12/2023
IN AVG
51.1%
Rank
#128 / 268 | 155808 | ||||
| Hubbard Hill Estates Inc | NH AL IL MC SNF | Elkhart | 280
Facility
280
IN AVG
116
Rank
#8 / 431 |
21.4%
Facility
21.4%
IN AVG
66.9
Rank
#409 / 410 | -68% | 4.51
Facility
4.51
IN AVG
3.44
Rank
#26 / 275 | +78% | +31% | $0
Facility
$0
IN AVG
$31.4k
Rank
#1 / 278 | 97
Facility
97
IN AVG
83
Rank
#24 / 393 | 6
Facility
6
IN AVG
25.0
Rank
#16 / 278 | 2.0
Facility
2.0
IN AVG
4.1
Rank
#24 / 278 | - | 60 | A+ | - | Ron Clark | $14.9MFiscal year ending 06/2024
Facility
$14.9MFiscal year ending 06/2024
IN AVG
$10.5M
Rank
#46 / 268 | $11.8MFiscal year ending 06/2024
Facility
$11.8MFiscal year ending 06/2024
IN AVG
$5.2M
Rank
#7 / 268 | 79.2%Fiscal year ending 06/2024
Facility
79.2%Fiscal year ending 06/2024
IN AVG
51.1%
Rank
#6 / 268 | 155754 | ||||
| Miller’s at Oak Pointe | NH ADC AL HOS SNF | Columbia City | 82
Facility
82
IN AVG
116
Rank
#317 / 431 |
50.0%
Facility
50.0%
IN AVG
66.9
Rank
#337 / 410 | -25% | 4.11
Facility
4.11
IN AVG
3.44
Rank
#42 / 275 | +104% | +20% | $0
Facility
$0
IN AVG
$31.4k
Rank
#1 / 278 | 93
Facility
93
IN AVG
83
Rank
#63 / 393 | 5
Facility
5
IN AVG
25.0
Rank
#11 / 278 | 1.7
Facility
1.7
IN AVG
4.1
Rank
#16 / 278 | - | 41 | - |
77
Facility
77
IN AVG
40
Rank
#30 / 551 | Hillary Corbitt | $5.7MFiscal year ending 12/2023
Facility
$5.7MFiscal year ending 12/2023
IN AVG
$10.5M
Rank
#220 / 268 | $2.9MFiscal year ending 12/2023
Facility
$2.9MFiscal year ending 12/2023
IN AVG
$5.2M
Rank
#224 / 268 | 50.6%Fiscal year ending 12/2023
Facility
50.6%Fiscal year ending 12/2023
IN AVG
51.1%
Rank
#124 / 268 | 155128 |
Leslie Luther is the Director of Nursing at Miller’s at Oak Pointe.
Miller’s at Oak Pointe is legally operated by Johnson Memorial Hospital, and administered by Stephen Baker.
Miller’s at Oak Pointe has a walk score of 77. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
According to IN state health department records, Miller’s at Oak Pointe's license number is 24-000055-1.
According to IN state health department records, Miller’s at Oak Pointe's license expires on November 30, 2026.
Miller’s at Oak Pointe's occupancy is 50%.
Miller’s at Oak Pointe has been operating for approximately 7 years, based on available licensing and registration records.
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