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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
A member of the Trilogy Health Services group, North River Health Campus is a trusted community where families and seniors know they made the right choice to live in the senior living community. Management ensures that residents have a wonderful experience in the community. Management emphasizes the importance of connections, which is why they promote socialization for everyone in the community. North River Health Campus is a vibrant community that is excellent at satisfying the wellness needs of every resident.
North River is an assisted living and memory care community with a skilled nursing option. They ensure that, as a senior living community, they deeply emphasize and guarantee that independence is maintained for their residents. Residents can rest easy knowing that they are placed first with the list of services and amenities provided for them: ADLs, transportation, library, and private dining rooms. Skilled nursing and personalized care are also offered to the residents.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 70th out of 287 homes in Indiana. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 1h 23m per day | ▲ 107% State avg: 40m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 32m per day | ▼ 30% State avg: 46m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 1h 48m per day | ▼ 21% State avg: 2h 16m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 35m per day | ▲ 11% State avg: 3h 14m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 3m per day | ▼ 25% State avg: 4m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 1h 29m per day | ▲ 230% State avg: 27m per day · National avg: 28m per day |
Lower than the Indiana average: 68.1%North River Health Campus is legally operated by Good Samaritan Hospital, and administrated by Mikayla Watkins.
Key information about the people who lead and staff this community.
In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Indiana state average. The score below shows how many points this facility sits above or below the typical Indiana nursing home score (the benchmark); higher is better.
15 points above the Indiana average for nursing homes (74/100)
Inspection score: 89 out of 100. Letter grade B+. 15 points above the Indiana average for nursing homes (74/100)
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 13 | 36 | This facility has 64% fewer total deficiencies than a typical Indiana nursing home (13 vs. IN avg 36).↓ 64% better |
|
Deficiencies per year
Average deficiencies per year since 2022.
| 3.3 | 9 | This facility has 63% fewer deficiencies per year than a typical Indiana nursing home (3.3 vs. IN avg 9).↓ 63% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 1 | 1.9 | This facility has 47% fewer deficiencies per inspection than a typical Indiana nursing home (1 vs. IN avg 1.9).↓ 47% better |
Inspections
| This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total visits
Combined count of all on-site visits — routine inspections, complaint visits, follow-ups, and other focused visits.
| 13 | 19 | This facility has 32% fewer total visits than a typical Indiana nursing home (13 vs. IN avg 19).↓ 32% better |
|
Inspections with deficiencies
Inspections that resulted in at least one regulatory deficiency.
| 5 | 7 | This facility has 29% fewer inspections with deficiencies than a typical Indiana nursing home (5 vs. IN avg 7).↓ 29% better |
|
Inspection deficiency rate
Percentage of inspections that resulted in at least one deficiency.
| 38% | 37% | This facility has 1 percentage point higher inspection deficiency rate than a typical Indiana nursing home (38% vs. IN avg 37%).↑ 1% worse |
|
Inspections
Routine, scheduled inspections conducted by state regulators.
| 2 | 13 | This facility has 85% fewer inspections than a typical Indiana nursing home (2 vs. IN avg 13).↓ 85% better |
Complaints & Investigations
| This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Complaint visits
On-site visits triggered by formal complaints. Formal complaints can result in multiple visits.
| 2 | 8 | This facility has 75% fewer complaint visits than a typical Indiana nursing home (2 vs. IN avg 8).↓ 75% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
Indiana average 6
Last Health inspection on Mar 2025
Indiana average 25
Indiana average 4.12
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 10 citations resulted from standard inspections.
100% better than Indiana averageIndiana average: 0.2
100% better than Indiana averageIndiana average: 0.6
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
2208233% better than Indiana average
0% compared with Indiana average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
All 17 RN Staff are full-time employees. No contractors work on this role.
17
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.9 hoursAssists with medical care and medications.
All 9 LPN Staff are full-time employees. No contractors work on this role.
9
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.7 hoursHelps with daily care and mobility.
All 27 CNA Staff are full-time employees. No contractors work on this role.
27
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.1 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
2,151 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 27 | 0 | 27 | 6,822 | 92 | 100% | 8.1 |
| Registered Nurse | 17 | 0 | 17 | 5,590 | 92 | 100% | 9.9 |
| Other Dietary Services Staff | 8 | 0 | 8 | 2,876 | 92 | 100% | 7.9 |
| Licensed Practical Nurse | 9 | 0 | 9 | 1,851 | 91 | 99% | 8.7 |
| Clinical Nurse Specialist | 5 | 0 | 5 | 1,632 | 88 | 96% | 9 |
| Medication Aide/Technician | 9 | 0 | 9 | 1,380 | 90 | 98% | 7.1 |
| Administrator | 2 | 0 | 2 | 1,000 | 63 | 68% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 526 | 63 | 68% | 8.3 |
| Nurse Practitioner | 1 | 0 | 1 | 502 | 65 | 71% | 7.7 |
| Dietitian | 1 | 0 | 1 | 492 | 61 | 66% | 8.1 |
| Physical Therapy Assistant | 0 | 3 | 3 | 490 | 67 | 73% | 7 |
| RN Director of Nursing | 4 | 0 | 4 | 465 | 57 | 62% | 6.9 |
| Qualified Social Worker | 0 | 3 | 3 | 458 | 63 | 68% | 6.9 |
| Speech Language Pathologist | 0 | 3 | 3 | 439 | 62 | 67% | 6.9 |
| Physical Therapy Aide | 0 | 2 | 2 | 371 | 52 | 57% | 7.1 |
| Respiratory Therapy Technician | 0 | 4 | 4 | 345 | 55 | 60% | 5.8 |
| Nurse Aide in Training | 3 | 0 | 3 | 317 | 31 | 34% | 7.6 |
| Medical Director | 0 | 1 | 1 | 48 | 48 | 52% | 1 |
| Occupational Therapy Assistant | 3 | 0 | 3 | 35 | 45 | 49% | 0.7 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
88% lower than Indiana averageIndiana average: $27K
28% fewer fines than Indiana averageIndiana average: 1.4
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Indiana averageIndiana average: 0.4
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.2
15% worse than Indiana averageIndiana average: 8.0
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
18.0
5% worse than Indiana averageIndiana average: 17.1
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
14.3%
19% worse than Indiana averageIndiana average: 12.0%
Percent of long-stay residents whose ability to move independently worsened
18.8%
31% worse than Indiana averageIndiana average: 14.4%
Percent of low risk long-stay residents who lose control of their bowels or bladder
20.9%
15% better than Indiana averageIndiana average: 24.6%
Percent of long-stay residents experiencing one or more falls with major injury
4.4%
13% worse than Indiana averageIndiana average: 3.9%
Percent of long-stay high risk residents with pressure ulcers
3.4%
22% better than Indiana averageIndiana average: 4.4%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than Indiana averageIndiana average: 1.2%
Percent of long-stay residents who lose too much weight
5.0%
13% better than Indiana averageIndiana average: 5.7%
Percent of long-stay residents who have depressive symptoms
5.3%
78% better than Indiana averageIndiana average: 24.1%
Percent of long-stay residents who received an antipsychotic medication
17.5%
41% worse than Indiana averageIndiana average: 12.4%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
93.4%
In line with Indiana averageIndiana average: 93.7%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
5% better than Indiana averageIndiana average: 95.4%
Number of hospitalizations per 1,000 long-stay resident days.
2.21
38% worse than Indiana averageIndiana average: 1.60
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.27
14% better than Indiana averageIndiana average: 1.48
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
90.8%
11% better than Indiana averageIndiana average: 81.7%
Percent of short-stay residents who newly received an antipsychotic medication
0.4%
74% better than Indiana averageIndiana average: 1.4%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
92.5%
17% better than Indiana averageIndiana average: 79.0%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
36.0%
61% worse than Indiana averageIndiana average: 22.4%
Percentage of short-stay residents who had an outpatient emergency department visit.
7.2%
31% better than Indiana averageIndiana average: 10.5%
Percentage of SNF residents who experience falls with major injury during their stay.
0.8%
In line with Indiana averageIndiana average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
72.0%
34% better than Indiana averageIndiana average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
63.3%
25% better than Indiana averageIndiana average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
60% of new residents, usually for short-term rehab.
28% of new residents, often for short stays.
12% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
48Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for North River Health Campus based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #98 / 290Payroll — State benchmarkedThis home is ranked 98th out of 290 homes in Indiana. Shows total annual staff payroll benchmarked to the Indiana average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Most residents typically stay for a few weeks or months before returning home or moving on.
13.1 miles from city center
Estimated distance in miles from Evansville's city center to North River Health Campus's address, calculated via Google Maps.
— 4.63 miles to nearest hospital (Deaconess Clinic - Mt. Pleasant - Family Medicine)
Add your location
North River Health Campus is located in Evansville, Indiana.
Here are the financial assistance programs available to residents in Indiana.
| North River Health Campus |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Evansville (East Baseline Road) | 95
Facility
95
IN AVG
117
Rank
#273 / 437 | 50.5% | -27% | 3.66 | +63% | +7% | $3.3k | 10 | 3.3 | - | 47 | A+ |
11
Facility
11
IN AVG
37
Rank
#456 / 587 | Thomas Cook | $12.0M | $6.4M | 53.4% | 155854 | ||||
| Evansville Protestant Home |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Evansville | 231
Facility
231
IN AVG
117
Rank
#17 / 437 | - | - | 5.09 | +8% | +48% | $0 | 19 | 6.3 | 1 | 39 | A+ |
56
Facility
56
IN AVG
37
Rank
#172 / 587 | Evansville Protestant Home Inc | $7.7M | $5.6M | 73.3% | 155768 |
North River Health Campus is in the East Baseline Road neighborhood of Evansville.
Jacquelyn Fehd is the Director of Nursing at North River Health Campus.
The legal owner and operator of North River Health Campus is Good Samaritan Hospital.
North River Health Campus has a walk score of 11. Car-dependent. Most errands require a car, with limited nearby walkable options.
According to IN state health department records, North River Health Campus's license number is 24-013703-1.
According to IN state health department records, North River Health Campus's license expires on August 31, 2025.
North River Health Campus's occupancy is 51%.
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