Our Lady of Hope Health Center

Nursing Home, Assisted Living, Memory Care & Nursing Care · Richmond, VA

CMS overall rating

Our Lady of Hope Health Center

Q: Is Our Lady of Hope Health Center in a walkable area?

Our Lady of Hope Health Center has a walk score of 27. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

Q: When does Our Lady of Hope Health Center's license expire?

According to VA state health department records, Our Lady of Hope Health Center's license expires on July 14, 2028.

Q: What is the occupancy rate at Our Lady of Hope Health Center?

Our Lady of Hope Health Center's occupancy is 69%.

Q: Does Our Lady of Hope Health Center operate as a for-profit or non-profit?

Our Lady of Hope Health Center is registered as a non-profit in VA.

Q: Who is the administrator of Our Lady of Hope Health Center?

Annemarie Neville is the administrator of Our Lady of Hope Health Center.

Q: How many beds does Our Lady of Hope Health Center have?

Our Lady of Hope Health Center has 97 beds.

Q: Has Our Lady of Hope Health Center had any recent deficiencies?

Our Lady of Hope Health Center has had 8 recently reported deficiencies.

Nursing Home, Assisted Living, Memory Care & Nursing Care · Richmond, VA

CMS overall rating

13700 N Gayton Rd, Richmond, VA 23233 View map

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Our Lady of Hope Health Center accepts Medicare and private pay.

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Our Lady of Hope Health Center accepts Medicare and private pay.

Overview of Our Lady of Hope Health Center

Our Lady of Hope Health Center has been running on Richmond’s outer edge since 1996. The 97-bed campus at 13700 N Gayton Rd covers nursing home, assisted living, and memory care under one roof, in a car-dependent neighborhood 13.5 miles from the city center (Walk Score 27). Assisted Living Administrator Annemarie Neville, RN, BSN, LNHA, leads the operation.

The facility runs at 69% occupancy, with 67 of 97 beds filled and an average stay of 72 days. That length of stay is the most clarifying data point: it marks this as a primarily short-stay, post-acute setting. Skilled rehabilitation services are confirmed on-site, consistent with a facility oriented around recovery and discharge rather than permanent placement.

Nursing coverage totals 4 hours per resident per day. LPN/LVN staff account for 1 hour 20 minutes of that; nurse aides carry 2 hours 18 minutes; registered nurses add 29 minutes. An Active Resident Council meets regularly, giving residents an organized channel for input on policies and daily operations.

State inspections have centered on care planning and documentation, resident rights and protections, and fall and injury prevention. Medicare and private pay are accepted.

This is a short-stay rehabilitation community first, with the additional reach of assisted living and memory care for residents who need a longer-term home. Families navigating post-acute discharge from a Richmond-area hospital will find the most direct fit here.

Facility Direct Line (804) 360-1960

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to Virginia state averages

Total nursing care / resident

4h 0m per day

This facility Virginia avg (3h 45m per day)

vs Virginia avg

+7%

2 of 6 metrics below state avg

Standout metric Physical Therapist is +62% above state avg

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	29m per day	▼ 29% State avg: 41m per day · National avg: 41m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	1h 20m per day	▲ 34% State avg: 1h 0m per day · National avg: 52m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	2h 18m per day	▲ 8% State avg: 2h 8m per day · National avg: 2h 21m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	3h 42m per day	▲ 12% State avg: 3h 19m per day · National avg: 3h 26m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	8m per day	▲ 62% State avg: 5m per day · National avg: 4m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	18m per day	▼ 36% State avg: 28m per day · National avg: 29m per day

Capacity and availability

72 days

97-bed community

A larger shared setting that may offer more common spaces and organized community services.

Walk Score: 27 / 100

Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Occupancy

Occupancy rate

69%

Lower than the Virginia average: 85.7%

Occupied beds

67 / 97

Average occupied beds in Virginia homes 98 beds

Facility TypeAssisted Living Facility

StatusActive

ExpirationJuly 14, 2028

CMS Certification Number495311

QualificationThree Year | Special Care Unit | Non-Ambulatory | Residential and Assisted Living Care

Our Lady of Hope Health Center is administered by Annemarie Neville.

Rehabilitation Services

Skilled Rehabilitation

Business Hours24 hours , Sunday - Saturday

Get floorplan photos & videos Schedule a home tour Get detailed pricing Check availability Get brochure

Since 2020 · 6 years of data 33 deficiencies 2 complaints 8 inspections

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2020 vs. Virginia state average

Overall vs. VA average

Latest Inspection July 11, 2025 Renewal

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.	This Facility	VA Average	vs. VA Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	33	32	This facility has 3% more total deficiencies than a typical Virginia nursing home (33 vs. VA avg 32).↑ 3% worse
Deficiencies per year Average deficiencies per year since 2020.	5.5	5.3	This facility has 4% more deficiencies per year than a typical Virginia nursing home (5.5 vs. VA avg 5.3).↑ 4% worse
Deficiencies per inspection Average deficiencies per inspection.	4.1	2.3	This facility has 78% more deficiencies per inspection than a typical Virginia nursing home (4.1 vs. VA avg 2.3).↑ 78% worse

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	VA Average	vs. VA Avg
Total inspections Combined count of all routine and focused inspections. Excludes complaint investigations.	8	14	This facility has 43% fewer total inspections than a typical Virginia nursing home (8 vs. VA avg 14).↓ 43% better
Inspections with violations Inspections that uncovered at least one regulatory violation.	1	9	This facility has 89% fewer inspections with violations than a typical Virginia nursing home (1 vs. VA avg 9).↓ 89% better
Inspection violation rate Percentage of inspections that resulted in at least one violation.	13%	64%	This facility has 51 percentage points lower inspection violation rate than a typical Virginia nursing home (13% vs. VA avg 64%).↓ 51% better

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.	This Facility	VA Average	vs. VA Avg
Total complaints Formal expressions of concern made by residents, families, or staff.	2	7	This facility has 71% fewer total complaints than a typical Virginia nursing home (2 vs. VA avg 7).↓ 71% better
Complaints per year Average complaints per year since 2020.	0.3	1.2	This facility has 75% fewer complaints per year than a typical Virginia nursing home (0.3 vs. VA avg 1.2).↓ 75% better

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The July 11, 2025 renewal inspection found no violations or deficiencies during the licensing review of the physical plant, records, and interviews.
The December 6, 2024 annual inspection cited three deficiencies for delayed pressure injury care and failure to report a fall resulting in a fractured femur.
The September 27, 2023 complaint investigation found four deficiencies, including failure to investigate and report abuse allegations and incomplete care plan updates.

Show Inspection Reports

Inspections since 2020

Total health inspections 5

Virginia average 4.2

Last Health inspection on Dec 2024

Total health citations

Virginia average 38.4

Citations per inspection

6.2

Virginia average 8.93

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

24 of 31 citations resulted from standard inspections; and 7 of 31 resulted from complaint investigations.

Breakdown of citation severity (last 6 years)

Critical health citations

100% better than Virginia average

Virginia average: 0.4

Serious health citations

100% better than Virginia average

Virginia average: 1

0 critical citations Virginia average: 0.4

0 serious citations Virginia average: 1

31 moderate citations Virginia average: 36.3

0 minor citations Virginia average: 0.8

Citations history (last 6 years)

Quality of Care moderate citation Dec 06, 2024

Corrected

Quality of Care moderate citation Dec 06, 2024

Corrected

Care Planning moderate citation Dec 06, 2024

Corrected

Abuse/Neglect moderate citation Sep 27, 2023

Corrected

Top deficiency categories

Quality of Life & Care 6 deficiencies (19%)

Resident Rights 5 deficiencies (16%)

Abuse, Neglect & Exploitation 3 deficiencies (10%)

Pharmacy Services 1 deficiency (3%)

Environmental 1 deficiency (3%)

Total staff 278

Employees 95

Contractors 183

Staff to resident ratio 3.92 : 1

135% more staff per resident than Virginia average

Avg staff/day 50

Average shift 7.2 hours

10% worse than Virginia average

Total staff hours (quarter) 33,283

Nursing staff breakdown

8 hours

7.5 hours

155

7.3 hours

Contractor staffing

9,331 contractor hours this quarter

Certified Nursing Assistant: 109 Licensed Practical Nurse: 51 Physical Therapy Assistant: 6 Speech Language Pathologist: 6 Physical Therapy Aide: 5 Respiratory Therapy Technician: 2 Qualified Social Worker: 2 Registered Nurse: 1 Occupational Therapy Assistant: 1

Staff by category


Certified Nursing Assistant	46	109	155	15,085	92	100%	7.3
Licensed Practical Nurse	33	51	84	8,782	92	100%	7.5
Registered Nurse	10	1	11	1,964	90	98%	8
Speech Language Pathologist	0	6	6	1,323	82	89%	6.6
Physical Therapy Aide	0	5	5	1,304	69	75%	6.7
Physical Therapy Assistant	0	6	6	1,065	84	91%	7
Respiratory Therapy Technician	0	2	2	885	69	75%	7
Clinical Nurse Specialist	2	0	2	799	64	70%	6.8
Administrator	1	0	1	483	64	70%	7.5
Nurse Practitioner	1	0	1	438	57	62%	7.7
Qualified Social Worker	0	2	2	434	62	67%	6.2
Other Social Services Staff	1	0	1	423	55	60%	7.7
Occupational Therapy Aide	1	0	1	231	40	43%	5.8
Occupational Therapy Assistant	0	1	1	68	51	55%	1.3

155 Certified Nursing Assistant

% of Days 100%

84 Licensed Practical Nurse

% of Days 100%

11 Registered Nurse

% of Days 98%

6 Speech Language Pathologist

% of Days 89%

5 Physical Therapy Aide

% of Days 75%

6 Physical Therapy Assistant

% of Days 91%

2 Respiratory Therapy Technician

% of Days 75%

2 Clinical Nurse Specialist

% of Days 70%

1 Administrator

% of Days 70%

1 Nurse Practitioner

% of Days 62%

2 Qualified Social Worker

% of Days 67%

1 Other Social Services Staff

% of Days 60%

1 Occupational Therapy Aide

% of Days 43%

1 Occupational Therapy Assistant

% of Days 55%

View All Staffing Data in Richmond

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

High-risk clinical events score 11.8

16% worse than Virginia average

Virginia average: 10.1

Functional decline score 17.2

13% better than Virginia average

Virginia average: 19.7

Long-stay resident measures

Significantly below average Virginia avg: 3.9

Need for Help with Daily Activities Increased 17.9%

6% worse than Virginia average

Virginia average: 16.8%

Low Risk Residents with Bowel/Bladder Incontinence 16.6%

27% better than Virginia average

Virginia average: 22.6%

Falls with Major Injury 3.4%

7% better than Virginia average

Virginia average: 3.6%

High Risk Residents with Pressure Ulcers 10.0%

86% worse than Virginia average

Virginia average: 5.4%

Urinary Tract Infection 9.7%

528% worse than Virginia average

Virginia average: 1.5%

Lost Too Much Weight 15.7%

169% worse than Virginia average

Virginia average: 5.9%

Depressive Symptoms 0.0%

100% better than Virginia average

Virginia average: 14.9%

Antipsychotic Use 12.9%

In line with Virginia average

Virginia average: 12.9%

Pneumococcal Vaccine 98.0%

7% better than Virginia average

Virginia average: 91.3%

Influenza Vaccine 83.3%

11% worse than Virginia average

Virginia average: 94.0%

Hospitalizations per 1,000 days 2.54

74% worse than Virginia average

Virginia average: 1.46

ED visits per 1,000 days 1.72

22% worse than Virginia average

Virginia average: 1.41

Short-stay resident measures

Above average Virginia avg: 3.9

Pneumococcal Vaccine 92.7%

24% better than Virginia average

Virginia average: 74.9%

Antipsychotic medication increase 0.9%

30% better than Virginia average

Virginia average: 1.2%

Influenza Vaccine 85.1%

15% better than Virginia average

Virginia average: 73.6%

Re-hospitalized after SNF stay 22.6%

In line with Virginia average

Virginia average: 22.0%

Emergency department visits 15.4%

32% worse than Virginia average

Virginia average: 11.7%

Falls with major injury 1.3%

74% worse than Virginia average

Virginia average: 0.8%

Ability to care for self at discharge 60.6%

13% better than Virginia average

Virginia average: 53.7%

Successful return to home or community 68.5%

35% better than Virginia average

Virginia average: 50.6%

Breakdown by payment type

Medicare

95% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

5% of new residents, often for short stays.

Typical stay 6 - 7 years

Total residents 71

Medicare

33.8% of residents

Medicaid

25.4% of residents

Private pay or other

40.8% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for Our Lady of Hope Health Center from 2012–2024, based on CMS SNF Cost Reports.

Occupancy Rate 161.2% ↑ 67.3pp vs 2023

Net Patient Income $2.6M ↓ ~$171.1K vs 2023

Payroll Costs $8.4M ↑ ~$1.1M vs 2023

Operating Margin 13.9% ↓ 1.9pp vs 2023

Financial Performance

Net patient revenue Operating expenses Net patient income

Salaries Wage Costs Contract Labor

Medicare Medicaid Private Pay/Other

Metric	2012	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023	2024
Occupancy %	97.0%	99.9%	96.0%	94.2%	94.9%	93.2%	91.7%	91.6%	89.8%	85.6%	91.7%	93.9%	161.2%
Beds	135	137	137	137	137	137	137	164	164	163	163	163	97
Net Income	$1,979,882	$2,469,118	$1,570,844	$1,327,440	$1,258,052	$1,730,682	$1,589,776	$507,892	$927,183	$3,303,062	$2,964,403	$3,967,500	$3,721,120
Gross Revenue	$12,381,274	$12,288,417	$12,575,589	$12,740,105	$13,041,551	$13,556,634	$14,056,647	$15,447,801	$18,835,966	$19,356,109	$19,771,418	$20,721,840	$20,855,017
Operating Expenses	$8,980,295	$8,831,423	$9,135,007	$9,544,003	$9,698,528	$9,486,420	$9,751,714	$11,352,173	$13,406,131	$13,061,672	$13,243,106	$14,715,893	$16,055,537
Net Patient Income	$1,908,384	$1,753,331	$1,289,127	$1,216,810	$1,156,516	$1,372,669	$1,101,139	$409,535	$462,317	$1,459,743	$2,394,899	$2,772,246	$2,601,100
Net Patient Revenue	$10,888,679	$10,584,754	$10,424,134	$10,760,813	$10,855,044	$10,859,089	$10,852,853	$11,761,708	$13,868,448	$14,521,415	$15,638,005	$17,488,139	$18,656,637
Payroll Costs	$4,452,980	$4,530,281	$4,660,477	$4,813,059	$4,952,878	$5,074,702	$5,234,415	$6,100,205	$7,267,921	$7,420,711	$7,521,432	$7,284,952	$8,395,410
Operating Margin %	17.5%	16.6%	12.4%	11.3%	10.7%	12.6%	10.2%	3.5%	3.3%	10.1%	15.3%	15.9%	13.9%
Medicare %	9.2%	6.2%	7.4%	7.3%	6.9%	8.7%	8.9%	8.4%	7.5%	11.9%	11.9%	17.8%	19.7%
Medicaid %	8.6%	10.2%	9.3%	7.6%	9.8%	8.2%	3.3%	2.0%	0.7%	1.4%	11.9%	11.9%	9.2%
Private %	82.3%	83.6%	83.3%	85.1%	83.3%	83.1%	87.8%	89.6%	91.8%	86.7%	76.2%	70.3%	71.1%
Net Patient Revenue/Day	$227	$212	$217	$228	$228	$233	$237	$244	$257	$285	$287	$313	$326
Cost/Day	$187	$177	$190	$203	$204	$204	$213	$235	$249	$256	$243	$263	$281
Avg Length of Stay	56.2 days	108.2 days	78.0 days	71.2 days	90.6 days	74.1 days	56.8 days	89.5 days	107.6 days	69.4 days	76.1 days	80.3 days	72.3 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 06/2024.

Net patient revenue

$18.7M

Net patient income

$2.6M

Nonprofit Church Related

Net patient revenue

$18.7M

Net patient income

$2.6M

Other income

$1.1M

Payroll costs

$8.4M 45% of net patient revenue

Other operating costs

$7.7M

Total costs

$16.1M

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Most new residents arrive under Medicare (95% of admissions), and a typical Medicare stay runs around 1 - 2 months.

Coverage residents most often arrive under.

Medicare 95%

Private pay 5%

Coverage residents most often leave under.

Medicare 83%

Private pay 14%

Medicaid 3%

Managed by Annemarie Neville

Assisted Living Administrator

Annemarie Neville, RN, BSN, LNHA, serves as the Assisted Living Administrator at Our Lady of Hope Health Center. She leads the assisted living community with dedication and expertise, ensuring quality care and a supportive environment for residents in Richmond, VA.

13700 N Gayton Rd, Richmond, VA 23233

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The information below is reported by the Virginia Department of Social Services and Department of Health.

4 facilities compared · CMS & VA Dept. of Health data


Our Lady of Hope Health Center	NH AL MC NC	Richmond	97 Facility 97 VA AVG 95 Rank #162 / 371	69.1% Facility 69.1% VA AVG 85.7% Rank #187 / 314	-19%	3.99 Facility 3.99 VA AVG 3.74 Rank #39 / 89	-59%	+7%	$0 Facility $0 VA AVG $54.3k Rank #1 / 93	31 Facility 31 VA AVG 38.4 Rank #48 / 90	6.2 Facility 6.2 VA AVG 8.9 Rank #32 / 90	-	71	-	27 Facility 27 VA AVG 44 Rank #326 / 449	Francis Dilorenzo	$18.7M Facility $18.7M VA AVG $18.3M Rank #51 / 89	$8.4M Facility $8.4M VA AVG $6.9M Rank #41 / 89	45% Facility 45% VA AVG 39.7% Rank #40 / 89	495311
Lakewood Retirement	NH AL IL MC	Richmond (Henrico)	74 Facility 74 VA AVG 95 Rank #233 / 371	71.6% Facility 71.6% VA AVG 85.7% Rank #165 / 314	-16%	4.81 Facility 4.81 VA AVG 3.74 Rank #25 / 89	-48%	+29%	$0 Facility $0 VA AVG $54.3k Rank #1 / 93	22 Facility 22 VA AVG 38.4 Rank #38 / 90	7.3 Facility 7.3 VA AVG 8.9 Rank #42 / 90	1	53	-	8 Facility 8 VA AVG 44 Rank #412 / 449	Heather Rusnak	$39.0M Facility $39.0M VA AVG $18.3M Rank #12 / 89	$15.3M Facility $15.3M VA AVG $6.9M Rank #17 / 89	39.3% Facility 39.3% VA AVG 39.7% Rank #59 / 89	495403
Southampton Rehabilitation and Healthcare Center	NH HC NC PC RC	Richmond (Oxford)	195 Facility 195 VA AVG 95 Rank #21 / 371	82.9% Facility 82.9% VA AVG 85.7% Rank #95 / 314	-3%	2.94 Facility 2.94 VA AVG 3.74 Rank #81 / 89	-5%	-22%	$39.0k Facility $39.0k VA AVG $54.3k Rank #87 / 93	51 Facility 51 VA AVG 38.4 Rank #71 / 90	8.5 Facility 8.5 VA AVG 8.9 Rank #50 / 90	2	178	-	55 Facility 55 VA AVG 44 Rank #150 / 449	Raven Powell	$10.6M Facility $10.6M VA AVG $18.3M Rank #46 / 89	$3.7M Facility $3.7M VA AVG $6.9M Rank #51 / 89	34.8% Facility 34.8% VA AVG 39.7% Rank #69 / 89	495423
Westport Rehabilitation and Nursing Center	NH	Richmond	225 Facility 225 VA AVG 95 Rank #9 / 371	91.1% Facility 91.1% VA AVG 85.7% Rank #39 / 314	+6%	3.02 Facility 3.02 VA AVG 3.74 Rank #76 / 89	-21%	-19%	$63.7k Facility $63.7k VA AVG $54.3k Rank #88 / 93	139 Facility 139 VA AVG 38.4 Rank #90 / 90	10.7 Facility 10.7 VA AVG 8.9 Rank #59 / 90	3	189	-	28 Facility 28 VA AVG 44 Rank #320 / 449	-	$31.6M Facility $31.6M VA AVG $18.3M Rank #18 / 89	$16.5M Facility $16.5M VA AVG $6.9M Rank #19 / 89	52.2% Facility 52.2% VA AVG 39.7% Rank #47 / 89	495227

Nursing Home Explorer

Financial Assistance for
Nursing Home in Virginia

Our Lady of Hope Health Center is located in Richmond, Virginia.
Here are the financial assistance programs available to residents in Virginia.

Get Financial aid guidance

Commonwealth Coordinated Care Plus (CCC Plus)

VA Medicaid CCC Plus

Age 65+ or disabled

General Virginia resident, Medicaid-eligible, nursing home-level care need.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

Managed care model; high demand in urban areas.

Benefits

Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($65/day) Home modifications ($1,500 avg.)

Virginia Respite Care Grant Program

VA Respite Grant

Age Caregiver of someone 60+

General Virginia resident.

Income Limits ~$2,500/month individual, varies

Asset Limits $40,000 individual

Limited grants; rural/urban balance.

Benefits

In-home respite (up to 30 days/year) Adult day care (~$65/day) Facility respite (up to 5 days)

Adult Services Program

Virginia Adult Services (AS)

Age 60+ (or disabled 18+)

General VA resident, need significant care (2+ ADLs), not Medicaid-eligible.

Income Limits (2025) Varies by locality; typically < ~$2,510/month 200% FPL

Asset Limits Limited assets (excludes home, car); varies by DSS.

Serves ~5,000 annually; focuses on low-income independence.

Benefits

Personal care (4-6 hours/week) Adult day care (~$60/day) Chore services Assessments Respite (~5 days/year)

Auxiliary Grant Program

Virginia Auxiliary Grant (AG)

Age 65+ (or disabled 18+)

General VA resident, living in approved ALF/foster care, SSI-eligible or low-income.

Income Limits (2025) ~$1,041/month (individual, SSI level + $20 disregard); higher with medical deductions.

Asset Limits $2,000 individual

Serves 4,000; personal needs allowance ($90/month).

Benefits

Cash (~$1,400-$1,700/month in 2025, varies by region) for ALF/foster care costs; basic care included

Medicare Savings Program (MSP)

Virginia Medicare Savings Program

Age 65+ or disabled

General VA resident, Medicare Part A/B.

Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

Asset Limits $9,430 (individual), $14,130 (couple).

Includes Extra Help for Part D; no waitlist.

Benefits

Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Energy Assistance Program (EAP)

Virginia Energy Assistance Program

Age 60+ prioritized

General VA resident, low-income household.

Income Limits (2025) ~$3,970/month 185% FPL

Asset Limits Not assessed.

Fuel, Crisis, Cooling components; serves ~100,000 households.

Benefits

Heating/cooling aid ($300-$1,000/season) Crisis aid ($500 max) Equipment repair (~$250)

VA Aid and Attendance (A&A) and Housebound Benefits

Virginia VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse

General VA resident, wartime service, ADL help (A&A) or homebound.

Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

Asset Limits ~$155,356 net worth

High veteran population; supports rural/urban needs.

Benefits

Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Property Tax Relief for the Elderly and Disabled

Virginia Property Tax Relief

Age 65+ or disabled

General VA resident, homeowner, income/asset limits vary by locality.

Income Limits (2025) ~$50,000-$75,000/year household, e.g., Fairfax: $72,000; Richmond: $50,000

Asset Limits Varies e.g., Fairfax: $400,000 net worth; Richmond: $100,000

Offered in 90% of localities; saves ~$500-$2,000/year.

Benefits

Tax exemption/deferral (~$500-$2,000/year depending on locality)

Senior Farmers’ Market Nutrition Program (SFMNP)

Virginia SFMNP

Age 60+

General VA resident, low-income.

Income Limits (2025) ~$2,322/month 185% FPL

Asset Limits Not assessed.

Vouchers (~$50-$75/season); serves ~15,000 via AAAs.

Benefits

Vouchers (~$50-$75/season) for produce at farmers’ markets

Is Our Lady of Hope Health Center in a walkable area?

Our Lady of Hope Health Center has a walk score of 27. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

When does Our Lady of Hope Health Center's license expire?

According to VA state health department records, Our Lady of Hope Health Center's license expires on July 14, 2028.

What is the occupancy rate at Our Lady of Hope Health Center?

Our Lady of Hope Health Center's occupancy is 69%.

Does Our Lady of Hope Health Center operate as a for-profit or non-profit?

Our Lady of Hope Health Center is registered as a non-profit in VA.

Who is the administrator of Our Lady of Hope Health Center?

Annemarie Neville is the administrator of Our Lady of Hope Health Center.

How many beds does Our Lady of Hope Health Center have?

Our Lady of Hope Health Center has 97 beds.

Has Our Lady of Hope Health Center had any recent deficiencies?

Our Lady of Hope Health Center has had 8 recently reported deficiencies.

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Our Lady of Hope Health Center

Overview of Our Lady of Hope Health Center

Quality ratings

Staffing hours breakdown

Capacity and availability

About this community

Occupancy

License Details

Ownership & Operating Entity

Therapy & Rehabilitation

Additional Services

Contact Information

Contact Our Lady of Hope Health Center

Inspection History

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.

Inspections State inspections evaluate whether the facility meets health and safety standards.

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

Health Inspection History

Inspections since 2020

Breakdown of citation severity (last 6 years)

Citations history (last 6 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

155 Certified Nursing Assistant

84 Licensed Practical Nurse

11 Registered Nurse

6 Speech Language Pathologist

5 Physical Therapy Aide

6 Physical Therapy Assistant

2 Respiratory Therapy Technician

2 Clinical Nurse Specialist

1 Administrator

1 Nurse Practitioner

2 Qualified Social Worker

1 Other Social Services Staff

1 Occupational Therapy Aide

1 Occupational Therapy Assistant

Penalties and fines

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Facility Characteristics

Programs & Services

Residents Group

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

Who this home usually serves

Mostly short-term rehab stays

Admissions

Discharges

Managed by Annemarie Neville

Places of interest near Our Lady of Hope Health Center

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Financial Assistance for Nursing Home in Virginia

Commonwealth Coordinated Care Plus (CCC Plus)

Virginia Respite Care Grant Program

Adult Services Program

Auxiliary Grant Program

Medicare Savings Program (MSP)

Energy Assistance Program (EAP)

VA Aid and Attendance (A&A) and Housebound Benefits

Property Tax Relief for the Elderly and Disabled

Senior Farmers’ Market Nutrition Program (SFMNP)

Guides for Better Senior Living

Financial Assistance for
Nursing Home in Virginia