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Riverside Health Care Center
Nursing Home, Hospice Care, Respite Care & Skilled Nursing · Covington, GA
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Riverside Health Care Center, Nursing Home in Covington, GA — Residents and staff engaged in a board game activity Riverside Health Care Center, Nursing Home in Covington, GA — Residents enjoying tea and conversation in a communal space Riverside Health Care Center, Nursing Home in Covington, GA — Staff member and resident enjoying time outside in a garden Riverside Health Care Center, Nursing Home in Covington, GA — Two hands forming a heart shape over elderly hands Riverside Health Care Center, Nursing Home in Covington, GA — Staff member assisting a resident in a warm indoor setting Riverside Health Care Center, Nursing Home in Covington, GA — A senior resident with a walker assisted by a caregiver outdoors Riverside Health Care Center, Nursing Home in Covington, GA — Seniors participating in an exercise class with stability balls Riverside Health Care Center, Nursing Home in Covington, GA — A caregiver and resident engaged in a colorful activity Riverside Health Care Center, Nursing Home in Covington, GA — Staff assisting a resident with paperwork A resident playing guitar with staff in a joyful activity

Riverside Health Care Center

Nursing Home, Hospice Care, Respite Care & Skilled Nursing · Covington, GA
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
5100 West St Nw, Covington, GA 30014 View map Calculator: See prices in your area
Riverside Health Care Center accepts Medicare and private pay.
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Riverside Health Care Center accepts Medicare and private pay.

Overview of Riverside Health Care Center

Riverside Health Care Center is located in Covington, GA. It offers a range of services including skilled nursing, rehabilitation, and respite care. The facility is dedicated to improving the quality of life for its residents.
Facility Direct Line (770) 787-0211
Facility Direct Line (770) 787-0211 admissions@riversidehc.com

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▼ 61.5% Below GA avg. ▼ 61.5% Below GA avg.GA average: 2.6Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▼ 64.2% Below GA avg. ▼ 64.2% Below GA avg.GA average: 2.8Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▼ 55.7% Below GA avg. ▼ 55.7% Below GA avg.GA average: 2.3Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▲ 5.7% Above GA avg. ▲ 5.7% Above GA avg.GA average: 2.8Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to Georgia state averages

Total nursing care / resident Info This home is ranked 69th out of 183 homes in Georgia for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 39m per day
Rank #69 / 183Nurse hours — State benchmarkedThis home is ranked 69th out of 183 homes in Georgia for nurse hours. Shows adjusted nurse hours per resident per day benchmarked to the Georgia average, with a ranking across 183 Georgia facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Georgia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
This facility Georgia avg (3h 33m per day)
vs Georgia avg
+2%

3 of 6 metrics below state avg

Standout metric Physical Therapist is +166% above state avg
Staff typeHours / Day / Residentvs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. 14m per day ▼ 51% State avg: 29m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. 45m per day ▼ 19% State avg: 56m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. 2h 28m per day ▲ 15% State avg: 2h 9m per day · National avg: 2h 20m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 3h 4m per day ■ Avg State avg: 3h 6m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation. 8m per day ▲ 166% State avg: 3m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent. 8m per day ▼ 61% State avg: 20m per day · National avg: 28m per day

Capacity and availability

Avg. Length of Stay Info Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
234 days
Bed community size
159-bed community Rank #59 / 664Bed count — State benchmarkedThis home is ranked 59th out of 664 homes in Georgia for bed count. Shows this facility's certified or reported bed count compared to other Georgia facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Georgia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Years in operation
11 years in operation Rank #215 / 671Years in operation — State benchmarkedThis home is ranked 215th out of 671 homes in Georgia for years in operation. Shows how long this facility has been in operation compared to other Georgia facilities. Longer operating histories may benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Georgia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A community with a solid operating history and experience delivering ongoing care.
Walk Score
Walk Score: 74 / 100 Rank #52 / 870Walk Score — State benchmarkedThis home is ranked 52nd out of 870 homes in Georgia for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Georgia facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Georgia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

About this community

License Details

Facility TypeNursing Home
StatusSnf/nf Dual Cert
IssuanceNovember 13, 2014
CountyNewton

Ownership & Operating Entity

Riverside Health Care Center is administered by Elisa Holliday.

Therapy & Rehabilitation

3 services
Rehabilitation Services
Respite Care
Short-Term Rehab

Staffing & Medical

1 service
24-Hour Staffing

Contact Information

Email elisa.holliday@riversidehc.com

Additional Policies & Features

Pets not allowed

Amenities & Lifestyle

Specific ProgramsIV Therapy, Pain Management, Dementia Management, Outpatient Dialysis, Peg Tube Care, Psych Services, Medicaid Specialist, Podiatry Care, Dental/Vision/Audiology Services

Contact Riverside Health Care Center

Inspection History

In Georgia, the Department of Community Health, Healthcare Facility Regulation Division conducts unannounced inspections to ensure facilities adhere to state health and safety requirements.

Show Inspection Reports

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

Long-stay resident measures
Average Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 1.69
22% better than Georgia average

Georgia average: 2.18

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 1.82
8% better than Georgia average

Georgia average: 1.97

Short-stay resident measures
Significantly below average Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 22.6%
7% better than Georgia average

Georgia average: 24.2%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 11.0%
10% better than Georgia average

Georgia average: 12.2%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.0%
100% better than Georgia average

Georgia average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 38.1%
29% worse than Georgia average

Georgia average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 44.8%
11% worse than Georgia average

Georgia average: 50.6%

Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.

Breakdown by payment type

Medicare

38% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

62% of new residents, often for short stays.

Typical stay 1 years

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 06/2024.

For-profit
Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$17.7M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$2.8M
For-profit Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$17.7M Rank #19 / 179Revenue — State benchmarkedThis home is ranked 19th out of 179 homes in Georgia for revenue. Shows this facility's annual revenue compared to the Georgia average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Georgia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$2.8M
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$20.0K
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #36 / 179Payroll — State benchmarkedThis home is ranked 36th out of 179 homes in Georgia for payroll. Shows total annual staff payroll benchmarked to the Georgia average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Georgia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$7.8M 43.8% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #147 / 179Payroll % — State benchmarkedThis home is ranked 147th out of 179 homes in Georgia for payroll %. Shows payroll as a percentage of revenue versus the Georgia average. Well-run Georgia facilities typically land around 51–63% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Georgia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$7.2M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$15.0M
How we calculate these figures

This home is administered by Elisa Holliday.

This home is owned by Senior Care Holdings Inc

Certified by the Centers for Medicare & Medicaid Services authority — CMS Certification Number: 115375

Show certification details

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Most new residents arrive under private pay (62% of admissions), and a typical private pay stay runs around 1 years.

Admissions
218 total

Coverage residents most often arrive under.

Medicare 38%
Private pay 62%
Discharges
233 total

Coverage residents most often leave under.

Medicare 28%
Private pay 72%

Admissions and discharges reflect care patterns over time — they are not used to rate this facility.

How we assess these insights

Places of interest near Riverside Health Care Center

Address 0.0 miles from city center Info Estimated distance in miles from Covington's city center to Riverside Health Care Center's address, calculated via Google Maps.

Calculate Travel Distance to Riverside Health Care Center

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Address

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Nursing Home Explorer

Frequently Asked Questions about Riverside Health Care Center

Is Riverside Health Care Center in a walkable area?

Riverside Health Care Center has a walk score of 74. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

How long has Riverside Health Care Center been in business?

Riverside Health Care Center has been operating for approximately 11 years, based on available licensing and registration records.

Are pets allowed at Riverside Health Care Center?

No, Riverside Health Care Center has a no-pet policy.

What is the best email address for Riverside Health Care Center?

The team at Riverside Health Care Center can be reached at elisa.holliday@riversidehc.com.

Does Riverside Health Care Center operate as a for-profit or non-profit?

Riverside Health Care Center is registered as a for-profit in GA.

Who is the administrator of Riverside Health Care Center?

Elisa Holliday is the administrator of Riverside Health Care Center.

How many beds does Riverside Health Care Center have?

Riverside Health Care Center has 159 beds.

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