Riverside Rest Home
Nursing Home, Hospice Care & Memory Care · Dover, NH
CMS overall rating
5/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
5/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Riverside Rest Home
Nursing Home, Hospice Care & Memory Care · Dover, NH
CMS overall rating
5/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
5/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Riverside Rest Home accepts Medicaid and Medicare.
Overview of Riverside Rest Home
Riverside Rest Home is a 215-bed skilled nursing community that the County of Strafford operates on County Farm Road in Dover, New Hampshire. The home serves Dover and the surrounding Strafford County region with extensive nursing care and rehabilitation services.
The facility maintains a 72 percent occupancy rate, sustaining consistent staffing while keeping the community engaged. Clinical operations spotlight rehabilitation and ongoing nursing support, with 24-hour staffing ensuring residents can access care all the time. Total nursing care averages 5 hours 34 minutes per resident day, distributed across registered nurses, nurse aides, and licensed practical nurses. It’s a layered approach reflecting the skilled nursing work intensity. The home is in a car-dependent area where most errands and appointments require driving, typical of Dover’s settings. Recognizing this fact, the facility provides transportation services for residents and families, easing the logistics management of medical appointments, shopping, and outings. This practical support helps fill the gap between the home’s location and the wider community. Medicare and Medicaid are accepted, giving families numerous routes to fund skilled nursing care, whether for short-term post-hospital rehabilitation or longer-term residence. The community includes a dining room where occupants take meals together, and a schedule of volunteer programs bringing outside visitors and engagement into daily life.
State inspections have centered on medication management and infection control practices, zones foundational to skilled nursing operations. The home operates within the ongoing regulatory oversight that governs all nursing facilities in the state.
For families examining Riverside Rest Home, touring in person provides the best sense of the care environment, allows you to meet staff, see the room types, and understand the community’s daily rhythm.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Hours per resident per day vs New Hampshire averages
Total nursing care
This home is ranked 7th out of 64 homes we track in New Hampshire for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
5h 28m
28% above state avgStaff type
Hours / day / resident
vs state avg
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
1h 26m
+78% State avg: 49m per day · National avg: 42m per day
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
47m
Avg State avg: 48m per day · National avg: 52m per day
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
3h 14m
+31% State avg: 2h 28m per day · National avg: 2h 24m per day
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
4h 53m
+32% State avg: 3h 41m per day · National avg: 3h 30m per day
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
1m
−78% State avg: 4m per day · National avg: 4m per day
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
57m
+73% State avg: 33m per day · National avg: 29m per day
1 of 6 metrics below state avg
Capacity and availability
Residents per day (avg)
165
215-bed community Rank #5 / 164Bed count — State benchmarkedThis home is ranked 5th out of 164 homes we track in New Hampshire for bed count. Shows this facility's certified or reported bed count compared to other New Hampshire facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in New Hampshire that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Walk Score: 10 / 100 Rank #154 / 190Walk Score — State benchmarkedThis home is ranked 154th out of 190 homes we track in New Hampshire for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across New Hampshire facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in New Hampshire that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
About this community
Facility TypeNursing Home
StatusActive
IssuanceJanuary 1, 2026
CountyStrafford
License Number00185
CMS Certification Number305047
CertificationsMedicare, Medicaid
AccreditationsNCAL, AHCA
Riverside Rest Home is administered by Nha Raymond F Bower.
Accept Medicaid
Accept Medicare
Rehabilitation Services
24-Hour Staffing
Home Care
Pets not allowed
Visitor PolicyVisitors should consider postponing visits during outbreaks.
Dining
Transportation
Volunteer Program
Touring HoursMon: 12:00AM-12:00PM; Tue: 12:00AM-12:00PM; Wed: 12:00AM-12:00PM; Thu: 12:00AM-12:00PM; Fri: 12:00AM-12:00PM
Inspection History
In New Hampshire, the Department of Health and Human Services, Health Facilities Administration is responsible for the unannounced inspection and licensing of all residential care and nursing facilities.
Since 2022 · 4 years of data
These figures come from state-published and/or federal inspection records. The period covered can vary depending on document availability.
7 deficiencies
3 inspections
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the New Hampshire state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2022 vs. New Hampshire state average
Overall vs. NH average
0 Worse
No metrics in this bucket.
2 Better
Metrics better than New Hampshire average:
• Total deficiencies (59% below)
• Deficiencies per inspection (47% below)
• Total deficiencies (59% below)
• Deficiencies per inspection (47% below)
Deficiencies
| This Facility | NH Average | vs. NH Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 7 | 17 | This facility has 59% fewer total deficiencies than a typical New Hampshire nursing home (7 vs. NH avg 17).↓ 59% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 2.3 | 4.3 | This facility has 47% fewer deficiencies per inspection than a typical New Hampshire nursing home (2.3 vs. NH avg 4.3).↓ 47% better |
Inspections
| This Facility | NH Average | vs. NH Avg |
|---|---|---|---|
|
Total inspections
Combined count of all inspections conducted at this facility.
| 3 | 4 | This facility has had 25% fewer total inspections than the New Hampshire average (3 vs. NH avg 4). More inspections can mean more regulatory scrutiny rather than worse care.↓ 25% fewer |
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
Places of interest near Riverside Rest Home
3.7 miles from city center
Estimated distance in miles from Dover's city center to Riverside Rest Home's address, calculated via Google Maps.
Calculate Travel Distance to Riverside Rest Home
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Compare Nursing Homes around Dover
Info below is compiled from CMS reports & the NH Dept. of Health & Human Services (DHHS), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
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CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
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Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
HOS (Hospice Care):
Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
PC (Palliative Care):
Comfort-focused care for serious illness at any stage, including alongside curative treatment.
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Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
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Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
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Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
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This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
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CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
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CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
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CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
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CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
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Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
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Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
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Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
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Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
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Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
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Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
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Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
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Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
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Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
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The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
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What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The New Hampshire average is: 52.5% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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CMS Certification Number: the unique federal identifier for this skilled nursing provider.
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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Langdon Place of Dover | NH AL MC SNF | Dover | 30
Facility
30
NH AVG
69
Rank
#120 / 164 |
80.0%
Facility
80.0%
NH AVG
82.2
Rank
#34 / 51 | -3% | 5.12
Facility
5.12
NH AVG
4.28
Rank
#11 / 64 | +77% | +20% | $0
Facility
$0
NH AVG
$36.9k
Rank
#1 / 65 | 6
Facility
6
NH AVG
14.4
Rank
#6 / 65 | 2.0
Facility
2.0
NH AVG
4.0
Rank
#1 / 65 | - | 24 | - |
3
Facility
3
NH AVG
37
Rank
#187 / 190 | Kathleen Oby | $9.4MFiscal year ending 12/2023
Facility
$9.4MFiscal year ending 12/2023
NH AVG
$13.2M
Rank
#40 / 59 | $4.9MFiscal year ending 12/2023
Facility
$4.9MFiscal year ending 12/2023
NH AVG
$6.9M
Rank
#38 / 59 | 52.1%Fiscal year ending 12/2023
Facility
52.1%Fiscal year ending 12/2023
NH AVG
52.5%
Rank
#28 / 59 | 305089 | ||||
| St. Ann Rehabilitation and Nursing Center | NH IL PC RC SNF | Dover | 54
Facility
54
NH AVG
69
Rank
#87 / 164 |
89.1%
Facility
89.1%
NH AVG
82.2
Rank
#16 / 51 | +8% | 5.00
Facility
5.00
NH AVG
4.28
Rank
#12 / 64 | -16% | +17% | $0
Facility
$0
NH AVG
$36.9k
Rank
#1 / 65 | 3
Facility
3
NH AVG
14.4
Rank
#1 / 65 | 3.0
Facility
3.0
NH AVG
4.0
Rank
#18 / 65 | - | 48 | - |
6
Facility
6
NH AVG
37
Rank
#171 / 190 | Brian Grip | $6.3MFiscal year ending 03/2024
Facility
$6.3MFiscal year ending 03/2024
NH AVG
$13.2M
Rank
#52 / 59 | $3.5MFiscal year ending 03/2024
Facility
$3.5MFiscal year ending 03/2024
NH AVG
$6.9M
Rank
#50 / 59 | 55.2%Fiscal year ending 03/2024
Facility
55.2%Fiscal year ending 03/2024
NH AVG
52.5%
Rank
#20 / 59 | 305069 | ||||
| Exeter Center | NH HOS PC RC SNF | Exeter | 81
Facility
81
NH AVG
69
Rank
#60 / 164 |
30.9%
Facility
30.9%
NH AVG
82.2
Rank
#51 / 51 | -62% | 3.04
Facility
3.04
NH AVG
4.28
Rank
#54 / 64 | -19% | -29% | $28.9k
Facility
$28.9k
NH AVG
$36.9k
Rank
#61 / 65 | 12
Facility
12
NH AVG
14.4
Rank
#31 / 65 | 3.0
Facility
3.0
NH AVG
4.0
Rank
#18 / 65 | 1 | 25 | - |
28
Facility
28
NH AVG
37
Rank
#103 / 190 | Sunbridge Goodwin Nursing Home LLC | $7.7MFiscal year ending 12/2023
Facility
$7.7MFiscal year ending 12/2023
NH AVG
$13.2M
Rank
#49 / 59 | $3.8MFiscal year ending 12/2023
Facility
$3.8MFiscal year ending 12/2023
NH AVG
$6.9M
Rank
#48 / 59 | 49.3%Fiscal year ending 12/2023
Facility
49.3%Fiscal year ending 12/2023
NH AVG
52.5%
Rank
#32 / 59 | 305064 | ||||
| Dover Center for Health & Rehabilitation | NH HOS PC RC SNF | Dover | 112
Facility
112
NH AVG
69
Rank
#27 / 164 |
88.9%
Facility
88.9%
NH AVG
82.2
Rank
#17 / 51 | +8% | 3.15
Facility
3.15
NH AVG
4.28
Rank
#43 / 64 | +63% | -26% | $0
Facility
$0
NH AVG
$36.9k
Rank
#1 / 65 | 15
Facility
15
NH AVG
14.4
Rank
#36 / 65 | 5.0
Facility
5.0
NH AVG
4.0
Rank
#45 / 65 | - | 100 | - |
25
Facility
25
NH AVG
37
Rank
#109 / 190 | Joel Dutton | $15.2MFiscal year ending 12/2023
Facility
$15.2MFiscal year ending 12/2023
NH AVG
$13.2M
Rank
#19 / 59 | $5.2MFiscal year ending 12/2023
Facility
$5.2MFiscal year ending 12/2023
NH AVG
$6.9M
Rank
#35 / 59 | 34.4%Fiscal year ending 12/2023
Facility
34.4%Fiscal year ending 12/2023
NH AVG
52.5%
Rank
#57 / 59 | 305018 |
Financial Assistance for
Nursing Home in New Hampshire
Riverside Rest Home is located in DOVER, New Hampshire.
Here are the financial assistance programs available to residents in New Hampshire.
Frequently Asked Questions about Riverside Rest Home
Is Riverside Rest Home in a walkable area?
Riverside Rest Home has a walk score of 10. Car-dependent. Most errands require a car, with limited nearby walkable options.
What is the license number of Riverside Rest Home?
According to NH state health department records, Riverside Rest Home's license number is 00185.
What is the occupancy rate at Riverside Rest Home?
Riverside Rest Home's occupancy is 71.6%.
Are pets allowed at Riverside Rest Home?
No, Riverside Rest Home has a no-pet policy.
Is Riverside Rest Home a government-operated facility?
Riverside Rest Home is a government-operated nursing facility in NH.
Who is the administrator of Riverside Rest Home?
Nha Raymond F Bower is the administrator of Riverside Rest Home.
How many beds does Riverside Rest Home have?
Riverside Rest Home has 215 beds.
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