(888) 927-9409
Pricing Call
(888) 927-9409
Shalom Gardens Senior Living
Nursing Home, Assisted Living, Memory Care & Skilled Nursing · Richmond, VA
Resident tending to a garden in a sunny outdoor area Residents and staff smiling together in a common area Staff member assisting a resident at a dining table

Shalom Gardens Senior Living

Nursing Home, Assisted Living, Memory Care & Skilled Nursing · Richmond, VA
2001 Lauderdale Drive, Richmond, VA 23238 View map Calculator: See prices in your area
Contact Us Explore Open Rooms
Calculator: See prices in your area

Overview of Shalom Gardens Senior Living

Facebook Instagram

Shalom Gardens Senior Living is a senior care community in Richmond, Virginia, offering assisted living, memory care, skilled nursing, and long-term care services. Opened in late 2023, the community is a newer option in the Richmond market and is administered by Brigitta Lewis. The community has 71 licensed beds and is currently operating at approximately 44% occupancy, suggesting open availability for interested families.

For a newly established community, the community’s inspection history is relatively strong, with four inspections, which concluded with zero violations. The most recent inspection on May 12, 2025, confirmed full compliance with all applicable standards. An earlier monitoring visit in March 2024 also reported no issues, and a complaint investigation in October 2024 did not substantiate any concerns. There have been no fines, enforcement actions, or licensing issues, reflecting a consistent record of compliance since operations began.

The community’s clinical model is centered on continuous access to care, with 24-hour on-site nursing serving as a key differentiator for those who require consistent medical oversight. Services also include nursing care, skilled nursing, 24-hour staffing, rehabilitation support, respite care, and emergency response systems, while amenities include medication management, salon and personal care services, and a range of wellness programs and activities. Operating 24/7, the community supports residents with higher acuity needs who may require care at any time.

Shalom Gardens Senior Living is a practical option for older adults in Richmond seeking a higher level of care, particularly those requiring skilled nursing or continuous medical oversight alongside memory care or long-term support, in a newer community with a clean and consistent regulatory record.

Facility Direct Line (804) 754-0900
Facility Direct Line (804) 754-0900
Facebook Instagram

Capacity and availability

Residents per day
31
Bed community size
71-bed community Rank #244 / 365Bed count — State benchmarkedThis home is ranked 244th out of 365 homes we track in Virginia for bed count. Shows this facility's certified or reported bed count compared to other Virginia facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Virginia that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score
Walk Score: 4 / 100 Rank #429 / 434Walk Score — State benchmarkedThis home is ranked 429th out of 434 homes we track in Virginia for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Virginia facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Virginia that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Occupancy

Occupancy rate
44%
Rank #273 / 293Occupancy rate — State benchmarkedThis home is ranked 273rd out of 293 homes we track in Virginia for occupancy. Shows this facility's occupancy rate versus the Virginia average, with its Statewide rank out of 293. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Virginia that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the Virginia average: 85.7%
Occupied beds
31 / 71
Average occupied beds in Virginia homes 98 beds

License Details

Facility TypeAssisted Living Facility
StatusActive
ExpirationJune 26, 2027

Ownership & Operating Entity

Shalom Gardens Senior Living is administered by Brigitta Lewis.

Safety & Compliance

Emergency SystemsYes

Therapy & Rehabilitation

2 services
Rehabilitation Services
Respite Care

Staffing & Medical

1 service
24-Hour Staffing

Amenities & Lifestyle

Emergency Call System
Salon
Activities
Specific ProgramsPrograms & Activities Calendar, Wellness Programs & Amenities, Public Events
Operating HoursOpen 24 hours

Pricing & Financial Information

Assisted Living$4,950 per month
Memory Care$5,250 per month

Contact Shalom Gardens Senior Living

Inspection History

In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.

Since 2023 · 3 years of data These figures come from state-published and/or federal inspection records. The period covered can vary depending on document availability. 0 deficiencies 1 complaint 4 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2023 vs. Virginia state average
Overall vs. VA average 0 Worse No metrics in this bucket. 2 Better Metrics better than Virginia average:
• Total complaints (86% below)
• Complaints per year (87% below)

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityVA Averagevs. VA Avg
Total inspections Info Combined count of all inspections conducted at this facility. 414 This facility has had 71% fewer total inspections than the Virginia average (4 vs. VA avg 14). More inspections can mean more regulatory scrutiny rather than worse care.↓ 71% fewer

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityVA Averagevs. VA Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 17 This facility has 86% fewer total complaints than a typical Virginia nursing home (1 vs. VA avg 7).↓ 86% better
Complaints per year Info Average complaints per year since 2023. 0.32.3 This facility has 87% fewer complaints per year than a typical Virginia nursing home (0.3 vs. VA avg 2.3).↓ 87% better
Show Inspection Reports

This home is administered by Brigitta Lewis.

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Places of interest near Shalom Gardens Senior Living

Address 2001 Lauderdale Drive, Richmond, VA 23238

Calculate Travel Distance to Shalom Gardens Senior Living

Add your location

Address

Compare Nursing Homes around Richmond

Info below is compiled from CMS reports & the VA Depts. of Social Services & Health, senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment. PC (Palliative Care): Comfort-focused care for serious illness at any stage, including alongside curative treatment.
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Virginia average is: 76.3% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
Our Lady of Hope Health Center ★ ★ ★ ★ ☆
NH
AL
MC
SNF
Richmond
97
Facility 97
VA AVG 96
Rank #160 / 365
69.1%
Facility 69.1%
VA AVG 71%
Rank #172 / 293
-3%
4.08
Facility 4.08
VA AVG 3.74
Rank #32 / 70
 ★ ★ ★ ★ ☆ ★ ★ ☆ ☆ ☆ ★ ★ ☆ ☆ ☆ -59%+9%
$0
Facility $0
VA AVG $54.3k
Rank #1 / 74
31
Facility 31
VA AVG 38.4
Rank #40 / 69
6.2
Facility 6.2
VA AVG 8.9
Rank #28 / 69
-67-
27
Facility 27
VA AVG 45
Rank #325 / 434
Francis Dilorenzo
$18.7MFiscal year ending 06/2024
Facility $18.7MFiscal year ending 06/2024
VA AVG $19.9M
Rank #34 / 69
$8.4MFiscal year ending 06/2024
Facility $8.4MFiscal year ending 06/2024
VA AVG $11.3M
Rank #38 / 69
45%Fiscal year ending 06/2024
Facility 45%Fiscal year ending 06/2024
VA AVG 76.3%
Rank #53 / 69
495311
Lakewood Retirement ★ ★ ★ ☆ ☆
NH
AL
IL
MC
SNF
Richmond (Henrico)
74
Facility 74
VA AVG 96
Rank #231 / 365
71.6%
Facility 71.6%
VA AVG 71%
Rank #152 / 293
+1%
5.35
Facility 5.35
VA AVG 3.74
Rank #19 / 70
 ★ ★ ★ ☆ ☆ ★ ★ ★ ★ ☆ ★ ★ ★ ★ ☆ -48%+43%
$0
Facility $0
VA AVG $54.3k
Rank #1 / 74
22
Facility 22
VA AVG 38.4
Rank #30 / 69
7.3
Facility 7.3
VA AVG 8.9
Rank #34 / 69
153-
8
Facility 8
VA AVG 45
Rank #412 / 434
Heather Rusnak
$39.0MFiscal year ending 12/2023
Facility $39.0MFiscal year ending 12/2023
VA AVG $19.9M
Rank #4 / 69
$15.3MFiscal year ending 12/2023
Facility $15.3MFiscal year ending 12/2023
VA AVG $11.3M
Rank #17 / 69
39.3%Fiscal year ending 12/2023
Facility 39.3%Fiscal year ending 12/2023
VA AVG 76.3%
Rank #63 / 69
495403
Southampton Rehabilitation and Healthcare Center ★ ★ ☆ ☆ ☆
NH
HOS
PC
RC
SNF
Richmond (Oxford)
195
Facility 195
VA AVG 96
Rank #21 / 365
93.1%
Facility 93.1%
VA AVG 71%
Rank #33 / 293
+31%
2.36
Facility 2.36
VA AVG 3.74
Rank #70 / 70
 ★ ★ ☆ ☆ ☆ ★ ☆ ☆ ☆ ☆ ★ ★ ★ ★ ★ -5%-37%
$39.0k
Facility $39.0k
VA AVG $54.3k
Rank #71 / 74
51
Facility 51
VA AVG 38.4
Rank #57 / 69
8.5
Facility 8.5
VA AVG 8.9
Rank #40 / 69
2182-
55
Facility 55
VA AVG 45
Rank #149 / 434
Raven Powell
$21.8MFiscal year ending 06/2024
Facility $21.8MFiscal year ending 06/2024
VA AVG $19.9M
Rank #31 / 69
$8.1MFiscal year ending 06/2024
Facility $8.1MFiscal year ending 06/2024
VA AVG $11.3M
Rank #40 / 69
37.3%Fiscal year ending 06/2024
Facility 37.3%Fiscal year ending 06/2024
VA AVG 76.3%
Rank #68 / 69
495423
Westport Rehabilitation and Nursing Center ★ ☆ ☆ ☆ ☆
NH
SNF
Richmond
225
Facility 225
VA AVG 96
Rank #9 / 365
94.9%
Facility 94.9%
VA AVG 71%
Rank #22 / 293
+34%
2.89
Facility 2.89
VA AVG 3.74
Rank #63 / 70
 ★ ☆ ☆ ☆ ☆ ★ ☆ ☆ ☆ ☆ ★ ★ ☆ ☆ ☆ -21%-23%
$63.7k
Facility $63.7k
VA AVG $54.3k
Rank #72 / 74
139
Facility 139
VA AVG 38.4
Rank #69 / 69
10.7
Facility 10.7
VA AVG 8.9
Rank #46 / 69
3214-
28
Facility 28
VA AVG 45
Rank #319 / 434
-
$31.6MFiscal year ending 03/2024
Facility $31.6MFiscal year ending 03/2024
VA AVG $19.9M
Rank #11 / 69
$16.5MFiscal year ending 03/2024
Facility $16.5MFiscal year ending 03/2024
VA AVG $11.3M
Rank #14 / 69
52.2%Fiscal year ending 03/2024
Facility 52.2%Fiscal year ending 03/2024
VA AVG 76.3%
Rank #27 / 69
495227
Nursing Home Explorer

Financial Assistance for
Nursing Home in Virginia

Shalom Gardens Senior Living is located in RICHMOND, Virginia.
Here are the financial assistance programs available to residents in Virginia.

Get Financial aid guidance

Commonwealth Coordinated Care Plus (CCC Plus)

VA Medicaid CCC Plus

Age 65+ or disabled
General Virginia resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
VA

Managed care model; high demand in urban areas.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($65/day) Home modifications ($1,500 avg.)

Virginia Respite Care Grant Program

VA Respite Grant

Age Caregiver of someone 60+
General Virginia resident.
Income Limits ~$2,500/month individual, varies
Asset Limits $40,000 individual
VA

Limited grants; rural/urban balance.

Benefits
In-home respite (up to 30 days/year) Adult day care (~$65/day) Facility respite (up to 5 days)

Adult Services Program

Virginia Adult Services (AS)

Age 60+ (or disabled 18+)
General VA resident, need significant care (2+ ADLs), not Medicaid-eligible.
Income Limits (2025) Varies by locality; typically < ~$2,510/month 200% FPL
Asset Limits Limited assets (excludes home, car); varies by DSS.
VA

Serves ~5,000 annually; focuses on low-income independence.

Benefits
Personal care (4-6 hours/week) Adult day care (~$60/day) Chore services Assessments Respite (~5 days/year)

Auxiliary Grant Program

Virginia Auxiliary Grant (AG)

Age 65+ (or disabled 18+)
General VA resident, living in approved ALF/foster care, SSI-eligible or low-income.
Income Limits (2025) ~$1,041/month (individual, SSI level + $20 disregard); higher with medical deductions.
Asset Limits $2,000 individual
VA

Serves 4,000; personal needs allowance ($90/month).

Benefits
Cash (~$1,400-$1,700/month in 2025, varies by region) for ALF/foster care costs; basic care included

Medicare Savings Program (MSP)

Virginia Medicare Savings Program

Age 65+ or disabled
General VA resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
VA

Includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Energy Assistance Program (EAP)

Virginia Energy Assistance Program

Age 60+ prioritized
General VA resident, low-income household.
Income Limits (2025) ~$3,970/month 185% FPL
Asset Limits Not assessed.
VA

Fuel, Crisis, Cooling components; serves ~100,000 households.

Benefits
Heating/cooling aid ($300-$1,000/season) Crisis aid ($500 max) Equipment repair (~$250)

VA Aid and Attendance (A&A) and Housebound Benefits

Virginia VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General VA resident, wartime service, ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth
VA

High veteran population; supports rural/urban needs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Property Tax Relief for the Elderly and Disabled

Virginia Property Tax Relief

Age 65+ or disabled
General VA resident, homeowner, income/asset limits vary by locality.
Income Limits (2025) ~$50,000-$75,000/year household, e.g., Fairfax: $72,000; Richmond: $50,000
Asset Limits Varies e.g., Fairfax: $400,000 net worth; Richmond: $100,000
VA

Offered in 90% of localities; saves ~$500-$2,000/year.

Benefits
Tax exemption/deferral (~$500-$2,000/year depending on locality)

Senior Farmers’ Market Nutrition Program (SFMNP)

Virginia SFMNP

Age 60+
General VA resident, low-income.
Income Limits (2025) ~$2,322/month 185% FPL
Asset Limits Not assessed.
VA

Vouchers (~$50-$75/season); serves ~15,000 via AAAs.

Benefits
Vouchers (~$50-$75/season) for produce at farmers’ markets

Frequently Asked Questions about Shalom Gardens Senior Living

Is Shalom Gardens Senior Living in a walkable area?

Shalom Gardens Senior Living has a walk score of 4. Car-dependent. Most errands require a car, with limited nearby walkable options.

When does Shalom Gardens Senior Living's license expire?

According to VA state health department records, Shalom Gardens Senior Living's license expires on June 26, 2027.

What is the occupancy rate at Shalom Gardens Senior Living?

Shalom Gardens Senior Living's occupancy is 44%.

Are pets allowed at Shalom Gardens Senior Living?

Yes, Shalom Gardens Senior Living allows residents to bring their pets.

Who is the administrator of Shalom Gardens Senior Living?

Brigitta Lewis is the administrator of Shalom Gardens Senior Living.

How many beds does Shalom Gardens Senior Living have?

Shalom Gardens Senior Living has 71 beds.

Has Shalom Gardens Senior Living had any deficiencies?

Shalom Gardens Senior Living has no reported deficiencies since 2023 according to records from Virginia Department of Social Services (VDSS).

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Nursing Home Data Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Updated on
Pricing
More
More Actions
Contact Contact Map Book a Tour Let's Chat