Symphony Square

Assisted Living in Montgomery County

Symphony Square

Assisted Living in Montgomery County

Overview of Symphony Square

Symphony Square is a compassionate senior living community located in Montgomery County, Cynwyd, PA, offering personal care and specialized memory care services. The community provides residents the comfort of receiving attentive support and care from a licensed team of nurses, a medication technician, and care partner. The community ensures a cozy residence with spacious apartment options, including a studio, one-bedroom, and two-bedroom apartment designed for utmost comfort and safety.

The community ensures plenty of fun and enriching opportunities with its broad range of activities, events, and wellness programs. A culinary team carefully prepares delicious menus that are tailored to provide residents’ individual nutritional needs. With 24/7 supervision and support from a dedicated team, access to comprehensive care, nourishing meals, and nurturing environment, residents are able to live a comfortable retirement life at Symphony Square.

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 64
Bed community size
64-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score
Walk Score: 65 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate
66%
In line with Pennsylvania average
Occupied beds
42 / 64
Average residents 103 per day

License Details

Facility TypePersonal Care Homes
StatusLicensed
IssuanceMay 1, 2025
ExpirationMay 1, 2026
CountyMontgomery
License Number147760

Ownership & Operating Entity

Symphony Square is legally operated by Bala Cynwyd Operating Lp.

Profit StatusPROFIT

State Inspection Report (PA)

June 23, 2025
62 Total Daily Staff
47 Waking Staff
42 Residents Served

Secured Dementia Care Unit (PA)

Memory Care Unit
16 Capacity
13 Residents Served

Resident Conditions (PA)

Age 60+ 42 (100%)
Mobility Need 20 (48%)
Physical Disability 1 (2%)

What does this home offer?

Housing options icon
Housing options icon

Housing Options: Studio / 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: Mid-rise

Types of Care at Symphony Square

Assisted Living Memory Care

Type of Rooms Available

1 Bed
1 Bed
1 Bed
1 / 4
1 Bed
1

Contact Symphony Square

Inspection History

In Pennsylvania, the Department of Human Services (for assisted living facilities) and the Department of Health (for nursing homes) conduct unannounced inspections to verify adherence to state regulations.

11 visits/inspections Info Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.

4 visits/inspections triggered by complaints

Results

9 with citations

2 without citations

Pennsylvania average: 4 complaint visits

Pennsylvania average: 8 inspections with citations

4 complaints

Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.

Pennsylvania average: 4 complaints

Latest inspection

Date June 23, 2025
Monitoring

89 total citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

Pennsylvania average: 63 citations

89 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Pennsylvania average: 59 deficiencies

Inspection Report Summary for Symphony Square

The most recent inspection on June 23, 2025, identified multiple deficiencies related to staff background checks, training, medication administration and storage, record keeping, and preadmission screening. Earlier inspections showed a pattern of similar issues including medication management, resident privacy, incomplete medical evaluations, and support plan documentation. A substantiated complaint investigation in December 2024 documented a resident abuse incident resulting in hospitalization, along with unlocked medication and poisonous material storage. Enforcement actions such as fines or license suspensions were not listed in the available reports. The facility has addressed some prior deficiencies through accepted and implemented plans of correction, but issues with staff training and medication management have recurred over time.

Compare Assisted Living around Montgomery County The information below is reported by the Pennsylvania Department of Human Services and Department of Health.

Filter by care type
The Terrace At Chestnut Hill
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AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Haverford 98 Yes 82 Szr Haverford Al Opco Llc 13 8 61.5% 61 Profit 84 49.0% Studio / 1 Bed / 2 Bed A+
Allegria at the Oaks
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Bensalem 95 Yes 46 Bensalem Pch Llc 13 5 69.2% 134 Profit 117 69.5% 2 bed -
Symphony Square
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Bala Cynwyd (Bala) 64 No 65 Bala Cynwyd Operating Lp 11 4 81.8% 89 Profit 62 65.6% Studio / 1 Bed / 2 Bed -
Roxborough Home for Women
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Philadelphia (Roxborough) 30 No 87 Roxborough Home For Women Inc 8 2 75% 74 Non-Profit 17 53.3% Studio / 1 Bed / 2 Bed -

Financial Assistance for
Assisted Living in Pennsylvania

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Community HealthChoices (CHC)

PA Medicaid CHC

Age 65+ or disabled
General Pennsylvania resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple) (excludes home, car).
PA

Managed care model; high urban demand (e.g., Philadelphia, Pittsburgh).

Benefits
Personal care (5-7 hours/day, e.g., bathing, dressing) Respite care (up to 240 hours/year) Adult day care ($70/day) Home modifications ($1,500 avg.)

Pennsylvania OPTIONS Program

PA OPTIONS

Age 60+
General Pennsylvania resident, at risk of nursing home placement.
Income Limits ~$2,000/month individual, varies by region
Asset Limits $8,000 individual
PA

Cost-sharing required above certain income; rural/urban balance.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Adult day care (~$70/day) Transportation (~5 trips/month)

Living Independence for the Elderly (LIFE)

Pennsylvania LIFE (PACE)

Age 55+
General PA resident (specific counties), NFLOC, safe with LIFE support.
Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.
Asset Limits $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
PA

16 providers in 25 counties (e.g., Allegheny, Luzerne); LIFE branding unique to PA.

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Respite Therapies

Medicare Savings Program (MSP)

Pennsylvania Medicare Savings Program

Age 65+ or disabled
General PA resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
PA

Three tiers; includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Low-Income Home Energy Assistance Program (LIHEAP)

Pennsylvania LIHEAP

Age 60+ prioritized
General PA resident, low-income household.
Income Limits (2025) ~$3,970/month individual, 185% FPL
Asset Limits Not assessed; income-focused.
PA

Cash grants and crisis aid; serves ~600,000 households annually.

Benefits
Heating/cooling aid ($300-$1,000/season) Crisis aid ($500 max)

Family Caregiver Support Program (FCSP)

Pennsylvania Family Caregiver Support Program

Age
General Caregivers of 60+ needing care or 55+ caregivers of others; PA resident; functional needs (2+ ADLs).
Income Limits (2025) No strict cap; reimbursements up to $600/month if care recipient income < ~$2,322/month 185% FPL
Asset Limits Not assessed; need-based.
PA

High demand; includes grandparent caregivers.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Supplies (~$2,000/year) Caregiver training

Senior Community Service Employment Program (SCSEP)

Pennsylvania SCSEP

Age 55+
General unemployed, low-income, PA resident.
Income Limits (2025) ~$1,983/month 125% FPL
Asset Limits Not specified; income-focused.
PA

Priority for veterans, rural residents; AARP partnership.

Benefits
Paid training (~20 hours/week at ~$7.25/hour) Job placement

VA Aid and Attendance (A&A) and Housebound Benefits

Pennsylvania VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General PA resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
PA

High veteran population; supports rural/urban care needs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Property Tax/Rent Rebate Program (PTRR)

Pennsylvania Property Tax/Rent Rebate Program

Age 65+
General PA resident, homeowner/renter (or widow/er 50+, disabled 18+).
Income Limits (2025) ~$45,000/year individual or couple, excludes half of Social Security
Asset Limits Not assessed; income-focused.
PA

Rebates up to $1,000; ~600,000 eligible annually.

Benefits
Rebates ($250-$1,000 based on income; e.g., $1,000 if income < $8,000)

Senior Farmers’ Market Nutrition Program (SFMNP)

Pennsylvania SFMNP

Age 60+
General PA resident, low-income.
Income Limits (2025) ~$2,322/month individual, 185% FPL
Asset Limits Not assessed.
PA

Vouchers (~$50/season) via 52 AAAs; serves ~200,000 annually.

Benefits
Vouchers (~$50/season) for fresh produce at approved markets

Places of interest near Symphony Square

Address 1.4 miles from city center Info Estimated distance in miles from Bala Cynwyd's city center to Symphony Square's address, calculated via Google Maps.

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