The Estates at West End
Assisted Living in Richmond
Assisted Living in Richmond
Burrowed in the charming neighborhood of Richmond, VA, Morningside in the West End is a delightful senior living community that offers assisted living, memory care, and respite care and short-term stays. Residents enjoy a comfortable living space with the community’s array of living options, including studios and one-bedroom apartments. Chores and maintenance are handled to give residents more time to enjoy and explore new things.
Morningside in the West End offers Five Star’s award-winning Bridge to Rediscovery Alzheimer’s and dementia care program to ensure residents dealing with memory loss are given the care and attention they require. Residents also enjoy plenty of social and recreational events as well as an array of amenities, such as a full-service barber and beauty salon, spacious activity center, and restaurant-style dining.
About this community
Occupancy
The Estates at West End is administrated by Stephanie Quick.
What does this home offer?
Housing Options: Studio / 1 Bed
Building Type: 2-story
Dining Services
Beauty Services
Transportation Services
Housekeeping Services
Recreational Activities
Exercise Programs
Types of Care at The Estates at West End
Inspection History
In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.
17 inspections
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
9 inspections related to complaints
4 inspections with violations (23.5%)
Virginia average: 14 inspections
Virginia average: 64.3% of inspections with violations
9 complaints
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
Virginia average: 7 complaints
Latest inspection
Inspection oversight
8 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Virginia average: 32 deficiencies
0.5 deficiencies per inspection
Virginia average: 2.3 deficiencies per inspection
Inspection Report Summary for The Estates at West End
The most recent inspection on June 27, 2025, found one deficiency related to medication administration not following prescriber instructions. Earlier inspections were mostly free of deficiencies, with several renewal and complaint investigations showing no violations. Prior deficiencies primarily involved medication management and resident care, including a substantiated complaint in 2021 about failure to provide three meals a day and documentation issues. Complaint investigations were generally unsubstantiated, and no fines, immediate jeopardy findings, or license actions were listed in the available reports. The overall record shows some isolated issues but no clear pattern of worsening compliance.
Compare Assisted Living around Richmond The information below is reported by the Virginia Department of Social Services and Department of Health.
| Elancé at Tuckahoe |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Henrico (Tuckahoe) | 175 | No | 22 | Studio / 1 Bed | Sabrina Richmond | 58.3% | - | 13 | 46.2% | 7 | 18 | 1.4 |
| Sancerre Atlee Station |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Mechanicsville (Giles Preserve) | 120 | Yes | 30 | Studio / 1 Bed | Lauren Friedman | 17.5% | A | 18 | 38.9% | 12 | 13 | 0.7 |
| The Estates at West End |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Richmond | 105 | No | 65 | Studio / 1 Bed | Stephanie Quick | 69.5% | - | 17 | 23.5% | 9 | 8 | 0.5 |
| Brookdale at Home® Midlothian |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Midlothian | 100 | No | 8 | Studio / 1 Bed | Patrick Hines | 29.0% | A+ | 10 | 50% | 5 | 23 | 2.3 |
| Sunrise at Bon Air |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Richmond | 94 | Yes | 52 | Studio / 1 Bed | Michelle Dorsey | 88.3% | A+ | 15 | 40% | 6 | 21 | 1.4 |
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11.2 miles from city center
Estimated distance in miles from Richmond's city center to The Estates at West End's address, calculated via Google Maps.
— 0.81 miles to nearest hospital (Parham Doctors' Hospital)
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