The Estates at West End

Assisted Living in Richmond

Overview of The Estates at West End

Burrowed in the charming neighborhood of Richmond, VA, Morningside in the West End is a delightful senior living community that offers assisted living, memory care, and respite care and short-term stays. Residents enjoy a comfortable living space with the community’s array of living options, including studios and one-bedroom apartments. Chores and maintenance are handled to give residents more time to enjoy and explore new things.

Morningside in the West End offers Five Star’s award-winning Bridge to Rediscovery Alzheimer’s and dementia care program to ensure residents dealing with memory loss are given the care and attention they require. Residents also enjoy plenty of social and recreational events as well as an array of amenities, such as a full-service barber and beauty salon, spacious activity center, and restaurant-style dining.

(804) 270-3990
Bed community size
105-bed community
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 65 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate
70%
Lower than the Virginia average: 85.7%
Occupied beds
73 / 105
Average residents 98 per day

License Details

Facility TypeAssisted Living Facility
StatusActive
ExpirationJune 30, 2028
QualificationThree Year | Residential and Assisted Living Care | Special Care Unit | Non-Ambulatory

Ownership & Operating Entity

The Estates at West End is administrated by Stephanie Quick.

Contact Information

Business Hours, 24 hours, 7 days

What does this home offer?

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Housing Options: Studio / 1 Bed

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Building Type: 2-story

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Dining Services

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Beauty Services

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Transportation Services

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Housekeeping Services

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Recreational Activities

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Exercise Programs

Types of Care at The Estates at West End

Assisted Living Memory Care

Contact The Estates at West End

Inspection History

In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.

17 inspections Info Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.

9 inspections related to complaints

4 inspections with violations (23.5%)

Virginia average: 14 inspections

Virginia average: 64.3% of inspections with violations

9 complaints

Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.

Virginia average: 7 complaints

Latest inspection

Date June 27, 2025
Monitoring

Inspection oversight

Inspector name:Yvonne Randolph

8 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Virginia average: 32 deficiencies

0.5 deficiencies per inspection

Virginia average: 2.3 deficiencies per inspection

Inspection Report Summary for The Estates at West End

The most recent inspection on June 27, 2025, found one deficiency related to medication administration not following prescriber instructions. Earlier inspections were mostly free of deficiencies, with several renewal and complaint investigations showing no violations. Prior deficiencies primarily involved medication management and resident care, including a substantiated complaint in 2021 about failure to provide three meals a day and documentation issues. Complaint investigations were generally unsubstantiated, and no fines, immediate jeopardy findings, or license actions were listed in the available reports. The overall record shows some isolated issues but no clear pattern of worsening compliance.

Compare Assisted Living around Richmond The information below is reported by the Virginia Department of Social Services and Department of Health.

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Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

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Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Mechanicsville (Giles Preserve)120Yes 30 Studio / 1 BedLauren Friedman 17.5% A1838.9%130.7
The Estates at West End
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Richmond105No 65 Studio / 1 BedStephanie Quick 69.5% -1723.5%80.5
Brookdale at Home® Midlothian
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MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

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Sunrise at Bon Air
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

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Living Spaces & Floor Plans

Morningside In The West End
Morningside In The West End Al Mc 1 Bedroom A
Morningside In The West End1

Financial Assistance for
Assisted Living in Virginia

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Commonwealth Coordinated Care Plus (CCC Plus)

VA Medicaid CCC Plus

Age 65+ or disabled
General Virginia resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
VA

Managed care model; high demand in urban areas.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($65/day) Home modifications ($1,500 avg.)

Virginia Respite Care Grant Program

VA Respite Grant

Age Caregiver of someone 60+
General Virginia resident.
Income Limits ~$2,500/month individual, varies
Asset Limits $40,000 individual
VA

Limited grants; rural/urban balance.

Benefits
In-home respite (up to 30 days/year) Adult day care (~$65/day) Facility respite (up to 5 days)

Adult Services Program

Virginia Adult Services (AS)

Age 60+ (or disabled 18+)
General VA resident, need significant care (2+ ADLs), not Medicaid-eligible.
Income Limits (2025) Varies by locality; typically < ~$2,510/month 200% FPL
Asset Limits Limited assets (excludes home, car); varies by DSS.
VA

Serves ~5,000 annually; focuses on low-income independence.

Benefits
Personal care (4-6 hours/week) Adult day care (~$60/day) Chore services Assessments Respite (~5 days/year)

Auxiliary Grant Program

Virginia Auxiliary Grant (AG)

Age 65+ (or disabled 18+)
General VA resident, living in approved ALF/foster care, SSI-eligible or low-income.
Income Limits (2025) ~$1,041/month (individual, SSI level + $20 disregard); higher with medical deductions.
Asset Limits $2,000 individual
VA

Serves 4,000; personal needs allowance ($90/month).

Benefits
Cash (~$1,400-$1,700/month in 2025, varies by region) for ALF/foster care costs; basic care included

Medicare Savings Program (MSP)

Virginia Medicare Savings Program

Age 65+ or disabled
General VA resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
VA

Includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Energy Assistance Program (EAP)

Virginia Energy Assistance Program

Age 60+ prioritized
General VA resident, low-income household.
Income Limits (2025) ~$3,970/month 185% FPL
Asset Limits Not assessed.
VA

Fuel, Crisis, Cooling components; serves ~100,000 households.

Benefits
Heating/cooling aid ($300-$1,000/season) Crisis aid ($500 max) Equipment repair (~$250)

Senior Community Service Employment Program (SCSEP)

Virginia SCSEP

Age 55+
General unemployed, low-income, VA resident.
Income Limits (2025) ~$1,983/month 125% FPL
Asset Limits Not specified.
VA

Priority for veterans, rural residents; AARP/Goodwill partnership.

Benefits
Paid training (~20 hours/week at ~$7.25/hour) Job placement

VA Aid and Attendance (A&A) and Housebound Benefits

Virginia VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General VA resident, wartime service, ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth
VA

High veteran population; supports rural/urban needs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Property Tax Relief for the Elderly and Disabled

Virginia Property Tax Relief

Age 65+ or disabled
General VA resident, homeowner, income/asset limits vary by locality.
Income Limits (2025) ~$50,000-$75,000/year household, e.g., Fairfax: $72,000; Richmond: $50,000
Asset Limits Varies e.g., Fairfax: $400,000 net worth; Richmond: $100,000
VA

Offered in 90% of localities; saves ~$500-$2,000/year.

Benefits
Tax exemption/deferral (~$500-$2,000/year depending on locality)

Senior Farmers’ Market Nutrition Program (SFMNP)

Virginia SFMNP

Age 60+
General VA resident, low-income.
Income Limits (2025) ~$2,322/month 185% FPL
Asset Limits Not assessed.
VA

Vouchers (~$50-$75/season); serves ~15,000 via AAAs.

Benefits
Vouchers (~$50-$75/season) for produce at farmers’ markets

Places of interest near The Estates at West End

Address 11.2 miles from city center Info Estimated distance in miles from Richmond's city center to The Estates at West End's address, calculated via Google Maps. — 0.81 miles to nearest hospital (Parham Doctors' Hospital)

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Operated bySinceri Senior Living
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