The Pointe at West Palm

Independent Living in Palm Beach County

Overview of The Pointe at West Palm

A charming community providing independent living, assisted living, and memory care homes in The Pointe at West Palm prides itself on being among the few warm and welcoming communities in the city; its residents feel comfortable in a home that naturally encourages them to make new relationships. Management boasts an innovative and person-centered approach with a mission to modernize senior living by focusing on the convenience and comfort of senior wellness. The luxurious retirement home ensures that quality caregiving is the top priority on their list, enabling a level of trust that many families have praised over the years.

As a Sinceri Senior Living community, the senior lifestyle is centered on a continuum of care and a team of friendly staff– offering senior care service like no other. Their well-thought-of amenities include walk-in closets, an elegant dining room,  common areas, walking paths, and kitchens; services include rehabilitation, meals, activities, cultural events, and scheduled transportation.

(561) 697-5500
Bed community size
102-bed community
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 37 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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Payment Types

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About this community

License Details

Facility TypeAssisted Living Facility
StatusIn Review
IssuanceOctober 21, 2025
ExpirationMarch 31, 2026
CountyPalm Beach
License Number7827

Ownership & Operating Entity

The Pointe at West Palm is legally operated by Snh Fla Tenant Llc, and administrated by Rosairline St. Victor.

Management CompanySH1 EXECUTIVE CENTER WEST PALM BEACH FL MGMT LLC
Profit StatusFor-Profit

Staffing

Key information about the people who lead and staff this community.

Languages Spoken

Creole English Portuguese Spanish

Additional Policies & Features

Continuing Care Retirement Community (CCRC)

Activities in this home

What does this home offer?

Pets allowed icon
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Pets Allowed: Yes, Pets Allowed

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Housing Options: Suite / 1 Bed / 2 Bed

Building type icon
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Building Type: Mid-rise

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Dining Services

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Beauty Services

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Transportation Services

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Housekeeping Services

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Recreational Activities

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Exercise Programs

Types of Care at The Pointe at West Palm

Independent Living Assisted Living Respite Care

Contact The Pointe at West Palm

Inspection History

In Florida, the Agency for Health Care Administration (AHCA) is the primary authority that conducts unannounced inspections and completes official health quality reports for all healthcare facilities.

33 visits/inspections Info Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.

Results

23 with citations

10 without citations

Florida average: 16 inspections with citations

Latest inspection

Date August 25, 2025
Complaint

40 total citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

Florida average: 33 citations

1.2 citations per inspection

Florida average: 1.3 citations per inspection

15 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Florida average: 19 deficiencies

5 fines

Florida average: 5 fines

Total amount fined: $12,750.00

Florida average: $11,623.53

Inspection Report Summary for The Pointe at West Palm

The Pointe at West Palm's latest inspection, conducted on August 25, 2025, reported deficiencies. Over a period spanning from July 25, 2012 to August 25, 2025, the facility underwent 31 inspections, with all of them resulting in cited deficiencies. A total of 39 line item deficiencies were identified across these inspections. Common themes emerged in areas such as records and documentation, as well as resident care and rights. While no information is available on the status of corrections, it's worth noting that the facility has been subject to various types of inspections, including standard, monitor, complaint, unknown, and expansion reviews.

Living Spaces & Floor Plans

The Pointe At West Palm Plan 1
The Pointe At West Palm Plan 2
The Pointe At West Palm Plan 3

Financial Assistance for
Independent Living in Florida

The Pointe at West Palm is located in West Palm Beach, Florida.
Here are the financial assistance programs available to residents in Florida.

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Long-Term Care Waiver

Florida Medicaid LTC Waiver

Age 65+ or 21+ disabled
General Florida resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
FL

High demand; waitlists common.

Benefits
In-home care (6-8 hours/day) Assisted living Respite (240 hours/year) Case management

Community Care for the Elderly (CCE)

Florida CCE

Age 60+
General Florida resident, at risk of nursing home.
Income Limits ~$2,000/month varies
Asset Limits $5,000 individual
FL

Limited funding; regional variation.

Benefits
Homemaker services (3-5 hours/week) Adult day care (~$60/day) Respite (up to 10 days/year)

Home Care for the Elderly (HCE)

Florida Home Care for the Elderly

Age 60+
General Florida resident, at risk of nursing home placement; caregiver must be approved.
Income Limits (2025) ~$2,829/month individual, aligned with Medicaid thresholds
Asset Limits ~$2,000 (individual); varies by case manager discretion.
FL

Limited funding (~3,500 served annually); prioritizes low-income frail seniors.

Benefits
Basic subsidy (~$160/month) for housing/medical costs; special subsidies for supplies/services (e.g., incontinence supplies, ~$50-$200/month)

Program of All-Inclusive Care for the Elderly (PACE)

Florida Medicaid PACE

Age 55+
General Florida resident, nursing home-level care need, safe with PACE support.
Income Limits (2025) ~$2,829/month 300% FBR
Asset Limits $2,000 (individual), $3,000 (couple).
FL

Limited to specific counties (e.g., Hillsborough, Miami-Dade); ~10 sites statewide.

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Therapy

Optional State Supplementation (OSS)

Florida Optional State Supplementation

Age 65+ or disabled
General Florida resident, living in approved facility, receiving SSI or low-income.
Income Limits (2025) ~$1,004/month individual, including SSI
Asset Limits $2,000 (individual), $3,000 (couple).
FL

Limited to specific facility types; ~$78.40/month max supplement.

Benefits
Cash payment (~$78.40/month) for room/board or personal needs in facilities

Senior Community Service Employment Program (SCSEP)

Florida SCSEP (federally funded, state-administered)

Age 55+
General unemployed, low-income, Florida resident.
Income Limits (2025) ~$1,983/month 125% FPL, individual
Asset Limits Not specified; income-focused.
FL

Priority for veterans, rural residents; ~1,000 slots/year.

Benefits
Paid training (~20 hours/week at ~$7.25/hour) Job placement

Places of interest near The Pointe at West Palm

Address 4.0 miles from city center Info Estimated distance in miles from West Palm Beach's city center to The Pointe at West Palm's address, calculated via Google Maps. — 2.01 miles to nearest hospital (Good Samaritan Medical Center)

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Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

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Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

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Operated bySinceri Senior Living
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