We arrange tours, appointments, and even moving support so you don’t have to
Sunrise at Bon Air is a senior living community in Richmond, Virginia, that offers a holistic approach to senior care. The community takes a personalized approach, focusing on the unique needs and preferences of each resident. Sunrise at Bon Air provides consistent yet individualized care rooted in evidence-based research and theories of aging, with a focus on the individual’s wellness and well-being.
The community remains firmly committed to promoting the safety of its residents, taking rigorous measures to maintain their health during the current times. Sunrise at Bon Air utilizes its Sunrise CareConnect electronic health record system, which allows physicians to track residents’ care, medication protocol, and progress notes remotely. Additionally, the community facilitates telehealth visits with healthcare providers to minimize the need for external office visits. Sunrise at Bon Air has been recognized for its commitment to quality care, earning more than 280 National Quality Awards, more than any other assisted living provider. The community’s mission of championing the quality of life for all seniors is carried out by every Sunrise team member.
Similar to the Virginia average: 85.7%Sunrise at Bon Air is administrated by Michelle Dorsey.
In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 21 | 32 | This facility has 34% fewer total deficiencies than a typical Virginia assisted living residence (21 vs. VA avg 32).↓ 34% better |
|
Deficiencies per year
Average deficiencies per year since 2021.
| 4.2 | 6.4 | This facility has 34% fewer deficiencies per year than a typical Virginia assisted living residence (4.2 vs. VA avg 6.4).↓ 34% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 1.4 | 2.3 | This facility has 39% fewer deficiencies per inspection than a typical Virginia assisted living residence (1.4 vs. VA avg 2.3).↓ 39% better |
Inspections
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 15 | 14 | This facility has 7% more total inspections than a typical Virginia assisted living residence (15 vs. VA avg 14).↑ 7% worse |
|
Inspections with violations
Inspections that uncovered at least one regulatory violation.
| 6 | 9 | This facility has 33% fewer inspections with violations than a typical Virginia assisted living residence (6 vs. VA avg 9).↓ 33% better |
|
Inspection violation rate
Percentage of inspections that resulted in at least one violation.
| 40% | 64% | This facility has 24 percentage points lower inspection violation rate than a typical Virginia assisted living residence (40% vs. VA avg 64%).↓ 24% better |
Complaints & Investigations
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 6 | 7 | This facility has 14% fewer total complaints than a typical Virginia assisted living residence (6 vs. VA avg 7).↓ 14% better |
|
Complaints per year
Average complaints per year since 2021.
| 1.2 | 1.4 | This facility has 14% fewer complaints per year than a typical Virginia assisted living residence (1.2 vs. VA avg 1.4).↓ 14% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on November 3, 2025, identified deficiencies related to staff conduct and failure to ensure general responsibility for resident health, safety, and wellbeing. Earlier inspections showed mostly compliance with standards, with no violations found in several monitoring and complaint investigations conducted throughout 2024 and early 2025. Prior deficiencies primarily involved documentation issues, resident care planning, and safety measures, particularly related to residents with serious cognitive impairments, with some substantiated complaints resulting in citations. No fines, immediate jeopardy findings, or license actions were listed in the available reports, and most complaint investigations were unsubstantiated except for a few related to care and medication management. The inspection history indicates some recurring themes in resident care and documentation, with a mixed pattern of compliance and citations over time.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection Reports
Pets Allowed
Housing Options: Studio / 1 Bed
Building Type: Single-story
Transportation Services
Fitness and Recreation
12.0 miles from city center
Estimated distance in miles from Richmond's city center to Sunrise at Bon Air's address, calculated via Google Maps.
— 3.08 miles to nearest hospital (Childrenu2019s Hospital of Richmond)
Add your location
Sunrise at Bon Air is located in Richmond, Virginia.
Here are the financial assistance programs available to residents in Virginia.
The information below is reported by the Virginia Department of Social Services and Department of Health.
| Sancerre Atlee Station |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Mechanicsville (Giles Preserve) | 120 | Yes | 30 | Studio / 1 Bed | Lauren Friedman | 17.5% | A | 18 | 38.9% | 12 | 13 | 0.7 |
| Sunrise of Richmond |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Richmond (Raintree) | 110 | Yes | 32 | Studio / 1 Bed | Ait Karen Simon-Dunham | 56.4% | - | 12 | 25% | 6 | 10 | 0.8 |
| The Estates at West End |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Richmond | 105 | No | 65 | Studio / 1 Bed | Stephanie Quick | 69.5% | - | 17 | 23.5% | 9 | 8 | 0.5 |
| Sunrise at Bon Air |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Richmond | 94 | Yes | 52 | Studio / 1 Bed | Michelle Dorsey | 88.3% | A+ | 15 | 40% | 6 | 21 | 1.4 |
| Seaton Chesterfield |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Richmond | 88 | No | 47 | Studio / 1 Bed | Kenneth Gibson | - | A | 5 | 60% | - | 0 | 0.0 |
Sunrise at Bon Air has a walk score of 52. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
According to VA state health department records, Sunrise at Bon Air's license expires on July 1, 2026.
Sunrise at Bon Air's occupancy is 88%.
Michelle Dorsey is the administrator of Sunrise at Bon Air.
Sunrise at Bon Air has 94 beds.
Sunrise at Bon Air has had 15 recently reported deficiencies.
(804) 560-7707 will put you in contact with the team at Sunrise at Bon Air.
Care Cost Calculator: See Prices in Your Area
Nursing Home Data Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
Thank you for your interest!
Our team will be in touch shortly to help with next steps.
