Sunrise at Bon Air
Assisted Living & Memory Care · Richmond, VA

Sunrise at Bon Air

Assisted Living & Memory Care · Richmond, VA

Overview of Sunrise at Bon Air

Sunrise at Bon Air is a senior living community in Richmond, Virginia, that offers a holistic approach to senior care. The community takes a personalized approach, focusing on the unique needs and preferences of each resident. Sunrise at Bon Air provides consistent yet individualized care rooted in evidence-based research and theories of aging, with a focus on the individual’s wellness and well-being.

The community remains firmly committed to promoting the safety of its residents, taking rigorous measures to maintain their health during the current times. Sunrise at Bon Air utilizes its Sunrise CareConnect electronic health record system, which allows physicians to track residents’ care, medication protocol, and progress notes remotely. Additionally, the community facilitates telehealth visits with healthcare providers to minimize the need for external office visits. Sunrise at Bon Air has been recognized for its commitment to quality care, earning more than 280 National Quality Awards, more than any other assisted living provider. The community’s mission of championing the quality of life for all seniors is carried out by every Sunrise team member.

(804) 560-7707
Bed community size
94-bed community Rank #176 / 371Bed count — State benchmarkedThis home is ranked 176th out of 371 homes in Virginia for bed count. Shows this facility's certified or reported bed count compared to other Virginia SNFs. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 52 / 100 Rank #161 / 449Walk Score — State benchmarkedThis home is ranked 161st out of 449 homes in Virginia for walk score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Virginia SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate
88%
Rank #52 / 311Occupancy rate — State benchmarkedThis home is ranked 52nd out of 311 homes in Virginia for occupancy rate. Shows this facility's occupancy rate versus the Virginia average, with its Statewide rank out of 311. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Similar to the Virginia average: 85.7%
Occupied beds
83 / 94
Average occupied beds in Virginia homes 98 beds

License Details

Facility TypeAssisted Living Facility
StatusActive
ExpirationJuly 1, 2026
QualificationNon-Ambulatory | Residential and Assisted Living Care | Special Care Unit

Ownership & Operating Entity

Sunrise at Bon Air is administrated by Michelle Dorsey.

Contact Information

Business Hours, 24 hours, 7 days a week

Contact Sunrise at Bon Air

Inspection History

In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.

Since 2021 · 5 years of data 21 deficiencies 6 complaints 15 inspections

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. Virginia state average
Overall vs. VA average 1 Worse Metrics worse than Virginia average:
• Total inspections (7% above)
7 Better Metrics better than Virginia average:
• Total deficiencies (34% below)
• Deficiencies per year (34% below)
• Deficiencies per inspection (39% below)
• Inspections with violations (33% below)
• Inspection violation rate (38% below)
• Total complaints (14% below)
• Complaints per year (14% below)
Latest Inspection November 3, 2025 Other An inspection that falls outside standard annual surveys and formal complaint investigations. May include administrative compliance checks, documentation reviews, focused surveys on specific concerns, or revisit surveys to verify prior corrections.

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityVA Averagevs. VA Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 2132 This facility has 34% fewer total deficiencies than a typical Virginia assisted living residence (21 vs. VA avg 32).↓ 34% better
Deficiencies per year Info Average deficiencies per year since 2021. 4.26.4 This facility has 34% fewer deficiencies per year than a typical Virginia assisted living residence (4.2 vs. VA avg 6.4).↓ 34% better
Deficiencies per inspection Info Average deficiencies per inspection. 1.42.3 This facility has 39% fewer deficiencies per inspection than a typical Virginia assisted living residence (1.4 vs. VA avg 2.3).↓ 39% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityVA Averagevs. VA Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 1514 This facility has 7% more total inspections than a typical Virginia assisted living residence (15 vs. VA avg 14).↑ 7% worse
Inspections with violations Info Inspections that uncovered at least one regulatory violation. 69 This facility has 33% fewer inspections with violations than a typical Virginia assisted living residence (6 vs. VA avg 9).↓ 33% better
Inspection violation rate Info Percentage of inspections that resulted in at least one violation. 40%64% This facility has 24 percentage points lower inspection violation rate than a typical Virginia assisted living residence (40% vs. VA avg 64%).↓ 24% better

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityVA Averagevs. VA Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 67 This facility has 14% fewer total complaints than a typical Virginia assisted living residence (6 vs. VA avg 7).↓ 14% better
Complaints per year Info Average complaints per year since 2021. 1.21.4 This facility has 14% fewer complaints per year than a typical Virginia assisted living residence (1.2 vs. VA avg 1.4).↓ 14% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • The most recent inspection on November 3, 2025, found 2 deficiencies related to staff conduct and resident health responsibility, with involved staff terminated and retraining plans implemented.
  • The June 20, 2023 renewal inspection found 5 deficiencies in resident care documentation, including failure to review special care unit appropriateness and incomplete physical exams.
  • Complaint investigations from January to April 2025 found no substantiated violations, but a July 31, 2024 complaint was also unsubstantiated despite allegations in staffing and resident care.

What does this home offer?

Pets allowed icon
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Pets Allowed

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Housing Options: Studio / 1 Bed

Building type icon
Building type icon

Building Type: Single-story

Transportation services icon
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Transportation Services

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Fitness and recreation icon

Fitness and Recreation

Type of Rooms Available

Studio
Studio
1 / 4
Studio
1
1 Bed
1 Bed
1 / 4
1 Bed
1

Living Spaces & Floor Plans for Sunrise at Bon Air

Sunrise At Bon Air P2
Sunrise At Bon Air P1
Sunrise At Bon Air P3

Places of interest near Sunrise at Bon Air

Address 12.0 miles from city center Info Estimated distance in miles from Richmond's city center to Sunrise at Bon Air's address, calculated via Google Maps. — 3.08 miles to nearest hospital (Childrenu2019s Hospital of Richmond)

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Financial Assistance for
Assisted Living in Virginia

Sunrise at Bon Air is located in Richmond, Virginia.
Here are the financial assistance programs available to residents in Virginia.

Get Financial aid guidance

Commonwealth Coordinated Care Plus (CCC Plus)

VA Medicaid CCC Plus

Age 65+ or disabled
General Virginia resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
VA

Managed care model; high demand in urban areas.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($65/day) Home modifications ($1,500 avg.)

Virginia Respite Care Grant Program

VA Respite Grant

Age Caregiver of someone 60+
General Virginia resident.
Income Limits ~$2,500/month individual, varies
Asset Limits $40,000 individual
VA

Limited grants; rural/urban balance.

Benefits
In-home respite (up to 30 days/year) Adult day care (~$65/day) Facility respite (up to 5 days)

Adult Services Program

Virginia Adult Services (AS)

Age 60+ (or disabled 18+)
General VA resident, need significant care (2+ ADLs), not Medicaid-eligible.
Income Limits (2025) Varies by locality; typically < ~$2,510/month 200% FPL
Asset Limits Limited assets (excludes home, car); varies by DSS.
VA

Serves ~5,000 annually; focuses on low-income independence.

Benefits
Personal care (4-6 hours/week) Adult day care (~$60/day) Chore services Assessments Respite (~5 days/year)

Auxiliary Grant Program

Virginia Auxiliary Grant (AG)

Age 65+ (or disabled 18+)
General VA resident, living in approved ALF/foster care, SSI-eligible or low-income.
Income Limits (2025) ~$1,041/month (individual, SSI level + $20 disregard); higher with medical deductions.
Asset Limits $2,000 individual
VA

Serves 4,000; personal needs allowance ($90/month).

Benefits
Cash (~$1,400-$1,700/month in 2025, varies by region) for ALF/foster care costs; basic care included

Medicare Savings Program (MSP)

Virginia Medicare Savings Program

Age 65+ or disabled
General VA resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
VA

Includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Energy Assistance Program (EAP)

Virginia Energy Assistance Program

Age 60+ prioritized
General VA resident, low-income household.
Income Limits (2025) ~$3,970/month 185% FPL
Asset Limits Not assessed.
VA

Fuel, Crisis, Cooling components; serves ~100,000 households.

Benefits
Heating/cooling aid ($300-$1,000/season) Crisis aid ($500 max) Equipment repair (~$250)

VA Aid and Attendance (A&A) and Housebound Benefits

Virginia VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General VA resident, wartime service, ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth
VA

High veteran population; supports rural/urban needs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Property Tax Relief for the Elderly and Disabled

Virginia Property Tax Relief

Age 65+ or disabled
General VA resident, homeowner, income/asset limits vary by locality.
Income Limits (2025) ~$50,000-$75,000/year household, e.g., Fairfax: $72,000; Richmond: $50,000
Asset Limits Varies e.g., Fairfax: $400,000 net worth; Richmond: $100,000
VA

Offered in 90% of localities; saves ~$500-$2,000/year.

Benefits
Tax exemption/deferral (~$500-$2,000/year depending on locality)

Senior Farmers’ Market Nutrition Program (SFMNP)

Virginia SFMNP

Age 60+
General VA resident, low-income.
Income Limits (2025) ~$2,322/month 185% FPL
Asset Limits Not assessed.
VA

Vouchers (~$50-$75/season); serves ~15,000 via AAAs.

Benefits
Vouchers (~$50-$75/season) for produce at farmers’ markets

Compare Assisted Living around Richmond

The information below is reported by the Virginia Department of Social Services and Department of Health.

Filter by care type
Sancerre Atlee Station
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Mechanicsville (Giles Preserve)
120
Facility 120
VA AVG 98
Rank #93 / 371
Yes
30
Facility 30
VA AVG 44
Rank #304 / 449
Studio / 1 BedLauren Friedman-A18
38.9%
Facility 38.9%
VA AVG 64.3%
Rank #86 / 332
13
Facility 13
VA AVG 32
Rank #158 / 332
0.7
Facility 0.7
VA AVG 2.3
Rank #104 / 332
Sunrise of Richmond
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Richmond (Raintree)
110
Facility 110
VA AVG 98
Rank #115 / 371
Yes
32
Facility 32
VA AVG 44
Rank #289 / 449
Studio / 1 BedAit Karen Simon-Dunham
56.4%
Facility 56.4%
VA AVG 70.8%
Rank #231 / 297
-12
25%
Facility 25%
VA AVG 64.3%
Rank #47 / 332
10
Facility 10
VA AVG 32
Rank #142 / 332
0.8
Facility 0.8
VA AVG 2.3
Rank #108 / 332
The Estates at West End
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Richmond
105
Facility 105
VA AVG 98
Rank #131 / 371
No
65
Facility 65
VA AVG 44
Rank #82 / 449
Studio / 1 BedStephanie Quick
69.5%
Facility 69.5%
VA AVG 70.8%
Rank #172 / 297
-17
23.5%
Facility 23.5%
VA AVG 64.3%
Rank #46 / 332
8
Facility 8
VA AVG 32
Rank #122 / 332
0.5
Facility 0.5
VA AVG 2.3
Rank #90 / 332
Sunrise at Bon Air
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Richmond
94
Facility 94
VA AVG 98
Rank #176 / 371
Yes
52
Facility 52
VA AVG 44
Rank #161 / 449
Studio / 1 BedMichelle Dorsey
88.3%
Facility 88.3%
VA AVG 70.8%
Rank #48 / 297
-15
40%
Facility 40%
VA AVG 64.3%
Rank #87 / 332
21
Facility 21
VA AVG 32
Rank #198 / 332
1.4
Facility 1.4
VA AVG 2.3
Rank #158 / 332
Seaton Chesterfield
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Richmond
88
Facility 88
VA AVG 98
Rank #195 / 371
No
47
Facility 47
VA AVG 44
Rank #193 / 449
Studio / 1 BedKenneth Gibson-A5
60%
Facility 60%
VA AVG 64.3%
Rank #183 / 332
0
Facility 0
VA AVG 32
Rank #1 / 332
0.0
Facility 0.0
VA AVG 2.3
Rank #1 / 332

More homes from the same operator

Operated by Sunrise

Frequently Asked Questions about Sunrise at Bon Air

Is Sunrise at Bon Air in a walkable area?

Sunrise at Bon Air has a walk score of 52. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

When does Sunrise at Bon Air's license expire?

According to VA state health department records, Sunrise at Bon Air's license expires on July 1, 2026.

What is the occupancy rate at Sunrise at Bon Air?

Sunrise at Bon Air's occupancy is 88%.

Who is the administrator of Sunrise at Bon Air?

Michelle Dorsey is the administrator of Sunrise at Bon Air.

How many beds does Sunrise at Bon Air have?

Sunrise at Bon Air has 94 beds.

Has Sunrise at Bon Air had any recent deficiencies or citations?

Sunrise at Bon Air has had 15 recently reported deficiencies.

Are there photos of Sunrise at Bon Air?

Yes — there are 10 photos of Sunrise at Bon Air in the photo gallery on this page.

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