Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
Most new residents arrive under Medicare (72% of admissions), and a typical Medicare stay runs around 21 days.
The Springs of Richmond is an 85-bed skilled nursing and assisted living community operated by RHS Partners of Richmond LLC in Richmond, Indiana. Located on Industries Road in Wayne County, the facility accepts Medicare and offers skilled nursing, assisted living, memory care, adult day services, and respite stays.
Staffing is the clearest strength in the data. Nurse hours across all six reported metrics meet or exceed the Indiana average, with total nursing care running 56.9 percent above the state benchmark, meaningful for residents with complex clinical needs. Physical therapist hours run 75 percent above the state average, and weekend nursing coverage holds at 22 percent above average. Quality Measures sit 23.5 percent above the Indiana average. The inspection record runs contrarily: over four years on file, the facility averaged 14.3 deficiencies per year against Indiana’s 4.2 average. No immediate jeopardy findings, fines, or enforcement actions exist. Substantiated complaints have centered on call light response times, wound assessment documentation, and medication administration. The latest inspection in July 2025 confirmed full correction of all prior findings.
A fitness center, walking paths, a resident garden, and a salon are among the amenities. Occupancy at 73 percent runs modestly above Indiana’s 68.1 percent average.
With staffing depth and therapy capacity supporting higher-acuity clinical needs, the community fits residents seeking post-acute rehabilitation or longer-term skilled nursing care in Richmond.
The Springs of Richmond is legally operated by Henry County Memorial Hospital, and administered by Benjamin Meier.
Key information about the people who lead and staff this community.
In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.
Deficiencies
| This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total deficiencies
| 100 | 36 | This facility has 178% more total deficiencies than a typical Indiana assisted living residence (100 vs. IN avg 36).↑ 178% worse Rank #290 / 317 Total deficiencies — State benchmarked This home is ranked 290th out of 317 homes in Indiana for Deficiencies. Shows this facility's deficiencies compared to the Indiana average among 317 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking. |
|
Deficiencies per year
| 25 | 9 | This facility has 178% more deficiencies per year than a typical Indiana assisted living residence (25 vs. IN avg 9).↑ 178% worse |
|
Deficiencies per inspection
| 3.3 | 1.9 | This facility has 74% more deficiencies per inspection than a typical Indiana assisted living residence (3.3 vs. IN avg 1.9).↑ 74% worse Rank #223 / 317 Deficiencies per inspection — State benchmarked This home is ranked 223rd out of 317 homes in Indiana for Deficiencies per inspection. Shows this facility's deficiencies per inspection compared to the Indiana average among 317 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking. |
Inspections
| This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total visits
| 30 | 19 | This facility has had 58% more total visits than the Indiana average (30 vs. IN avg 19). More inspections can mean more regulatory scrutiny rather than worse care.↑ 58% more |
|
Inspections with deficiencies
| 14 | 7 | This facility has 100% more inspections with deficiencies than a typical Indiana assisted living residence (14 vs. IN avg 7).↑ 100% worse |
|
Inspection deficiency rate
| 47% | 37% | This facility has 10 percentage points higher inspection deficiency rate than a typical Indiana assisted living residence (47% vs. IN avg 37%).↑ 10% worse |
|
Inspections
| 24 | 13 | This facility has 85% more inspections than a typical Indiana assisted living residence (24 vs. IN avg 13).↑ 85% worse |
Complaints & Investigations
| This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total complaints
| 11 | 5 | This facility has 120% more total complaints than a typical Indiana assisted living residence (11 vs. IN avg 5).↑ 120% worse Rank #283 / 293 Total complaints — State benchmarked This home is ranked 283rd out of 293 homes in Indiana for Total complaints. Shows this facility's total complaints compared to the Indiana average among 293 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking. |
|
Complaints per year
| 2.8 | 1.3 | This facility has 115% more complaints per year than a typical Indiana assisted living residence (2.8 vs. IN avg 1.3).↑ 115% worse |
Indiana average 6
Last Health inspection on Nov 2025
Indiana average 25
Indiana average 4.12
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
23 of 44 citations resulted from standard inspections; 20 of 44 resulted from complaint investigations; and 1 of 44 came from combined inspections (standard and complaint).
Indiana average: 0.2
Indiana average: 0.6
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Manages medical care and health needs.
Assists with medical care and medications.
Helps with daily care and mobility.
Total hours from contractors
3,209 contractor hours this quarter
| Certified Nursing Assistant | 35 | 0 | 35 | 9,407 | 92 | 100% | 7.6 |
| Licensed Practical Nurse | 11 | 0 | 11 | 3,262 | 92 | 100% | 8 |
| Registered Nurse | 10 | 0 | 10 | 3,182 | 92 | 100% | 9 |
| Other Dietary Services Staff | 6 | 0 | 6 | 1,655 | 89 | 97% | 7.3 |
| Clinical Nurse Specialist | 7 | 0 | 7 | 1,517 | 70 | 76% | 7.9 |
| RN Director of Nursing | 5 | 0 | 5 | 1,279 | 87 | 95% | 9.2 |
| Medication Aide/Technician | 4 | 0 | 4 | 1,232 | 84 | 91% | 8.6 |
| Speech Language Pathologist | 0 | 4 | 4 | 1,067 | 71 | 77% | 6.6 |
| Mental Health Service Worker | 2 | 0 | 2 | 962 | 67 | 73% | 7.9 |
| Physical Therapy Aide | 0 | 6 | 6 | 928 | 70 | 76% | 6.1 |
| Respiratory Therapy Technician | 0 | 2 | 2 | 502 | 72 | 78% | 4.6 |
| Administrator | 1 | 0 | 1 | 472 | 59 | 64% | 8 |
| Dietitian | 2 | 0 | 2 | 453 | 53 | 58% | 8.5 |
| Nurse Practitioner | 1 | 0 | 1 | 440 | 57 | 62% | 7.7 |
| Physical Therapy Assistant | 0 | 4 | 4 | 408 | 77 | 84% | 3.9 |
| Qualified Social Worker | 0 | 1 | 1 | 256 | 51 | 55% | 5 |
| Medical Director | 0 | 1 | 1 | 48 | 15 | 16% | 3.2 |
| Occupational Therapy Assistant | 2 | 0 | 2 | 8 | 18 | 20% | 0.4 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
72% of new residents, usually for short-term rehab.
28% of new residents, often for short stays.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Historical financial and operational data for The Springs of Richmond from 2017–2023, based on CMS SNF Cost Reports.
Key figures below are for fiscal year ending in 12/2023.
Based on CMS SNF Cost Report for fiscal year ending in 12/2023.
Pets Allowed
Most residents typically stay for a few weeks or months before returning home or moving on.
Most new residents arrive under Medicare (72% of admissions), and a typical Medicare stay runs around 21 days.
Coverage residents most often arrive under.
Coverage residents most often leave under.
0.4 miles from city center
Estimated distance in miles from Richmond's city center to The Springs of Richmond's address, calculated via Google Maps.
Add your location
The Springs of Richmond is located in RICHMOND, Indiana.
Here are the financial assistance programs available to residents in Indiana.
Ashley Quakenbush is the Director of Nursing at The Springs of Richmond.
The Springs of Richmond is legally operated by Henry County Memorial Hospital, and administered by Benjamin Meier.
The Springs of Richmond has a walk score of 76. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
According to IN state health department records, The Springs of Richmond's license number is 24-013635-1.
According to IN state health department records, The Springs of Richmond's license expires on August 31, 2026.
The Springs of Richmond's occupancy is 73%.
Yes, The Springs of Richmond allows residents to bring their pets.
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