The Springs of Richmond

Q: Who is the Director of Nursing at The Springs of Richmond?

Ashley Quakenbush is the Director of Nursing at The Springs of Richmond.

Q: Who is the owner of The Springs of Richmond?

The legal owner and operator of The Springs of Richmond is Henry County Memorial Hospital.

Q: Is The Springs of Richmond in a walkable area?

The Springs of Richmond has a walk score of 76. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

Q: What is the license number of The Springs of Richmond?

According to IN state health department records, The Springs of Richmond's license number is 24-013635-1.

Q: When does The Springs of Richmond's license expire?

According to IN state health department records, The Springs of Richmond's license expires on August 31, 2025.

Q: What is the occupancy rate at The Springs of Richmond?

The Springs of Richmond's occupancy is 73%.

Q: Does The Springs of Richmond operate as a for-profit or non-profit?

The Springs of Richmond is registered as a non-profit in IN.

Nursing Home, Adult Day Care, Assisted Living & Respite Care · Indiana, IN

CMS overall rating

400 Industries Road, Richmond, IN 47374 View map

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The Springs of Richmond accepts Medicare and private pay.

Calculator: See prices in your area

The Springs of Richmond accepts Medicare and private pay.

Overview of The Springs of Richmond

The Springs of Richmond is an 85-bed skilled nursing and assisted living community operated by RHS Partners of Richmond LLC in Richmond, Indiana. Located on Industries Road in Wayne County, the facility accepts Medicare and offers skilled nursing, assisted living, memory care, adult day services, and respite stays.

Staffing is the clearest strength in the data. Nurse hours across all six reported metrics meet or exceed the Indiana average, with total nursing care running 56.9 percent above the state benchmark, meaningful for residents with complex clinical needs. Physical therapist hours run 75 percent above the state average, and weekend nursing coverage holds at 22 percent above average. Quality Measures sit 23.5 percent above the Indiana average. The inspection record runs contrarily: over four years on file, the facility averaged 14.3 deficiencies per year against Indiana’s 4.2 average. No immediate jeopardy findings, fines, or enforcement actions exist. Substantiated complaints have centered on call light response times, wound assessment documentation, and medication administration. The latest inspection in July 2025 confirmed full correction of all prior findings.

A fitness center, walking paths, a resident garden, and a salon are among the amenities. Occupancy at 73 percent runs modestly above Indiana’s 68.1 percent average.

With staffing depth and therapy capacity supporting higher-acuity clinical needs, the community fits residents seeking post-acute rehabilitation or longer-term skilled nursing care in Richmond.

(765) 935-0135

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to Indiana state averages

Total nursing care / resident

3h 19m per day

This facility Indiana avg (3h 26m per day)

vs Indiana avg

-3%

0 of 6 metrics below state avg

Standout metric Registered Nurse (RN) is +77% above state avg

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	1h 11m per day	▲ 77% State avg: 40m per day · National avg: 41m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	1h 3m per day	▲ 36% State avg: 46m per day · National avg: 52m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	2h 27m per day	▲ 8% State avg: 2h 16m per day · National avg: 2h 20m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	4h 8m per day	▲ 28% State avg: 3h 14m per day · National avg: 3h 26m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	7m per day	▲ 73% State avg: 4m per day · National avg: 4m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	44m per day	▲ 64% State avg: 27m per day · National avg: 28m per day

Capacity and availability

26 days

85-bed community

A larger shared setting that may offer more common spaces and organized community services.

1 year in operation

A newer community that may feature more recent facilities and programs.

Walk Score: 76 / 100

Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

BBB Rating: A+ (Not Accredited)

An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy

Occupancy rate

73%

Higher than the Indiana average: 68.1%

Occupied beds

62 / 85

Average occupied beds in Indiana homes 70 beds

Facility TypeNursing Home / Skilled Nursing Facility / Nursing Facility Distinct Part

IssuanceSeptember 1, 2024

ExpirationAugust 31, 2025

License Number24-013635-1

CMS Certification Number155843

The Springs of Richmond is legally operated by Henry County Memorial Hospital, and administrated by Benjamin Meier.

Profit StatusNon-Profit

Medicare (SNF)

62 units

SNF/NF (Combined)

8 units

Residential

15 units

Total beds

85 units

Staffing

Key information about the people who lead and staff this community.

Director of NursingAshley Quakenbush

Accept Medicare

Rehabilitation Services

24-Hour Staffing

Fax(765) 935-0150

Fitness Center/Gym

Salon

Walking Paths

Resident Garden

Resident Parking

Specific ProgramsSkilled Services

Food DescriptionChef-prepared breakfast, lunch, and dinner are provided.

Since 2022 · 4 years of data 100 deficiencies 11 complaints 30 inspections

Inspection Score

15 points below the Indiana average for nursing homes (83/100)

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2022 vs. Indiana state average

Overall vs. IN average

Latest Inspection January 29, 2026 Complaint Investigation

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.	This Facility	IN Average	vs. IN Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	100	36	This facility has 178% more total deficiencies than a typical Indiana nursing home (100 vs. IN avg 36).↑ 178% worse Rank #340 / 386 Total deficiencies — State benchmarked This home is ranked 340th out of 386 homes in Indiana. Shows this facility's deficiencies compared to the Indiana average among 386 comparable communities in the ranking pool. Ranking totals vary by category as each rank only includes facilities that report data for that metric. Homes missing that data point aren't included in the ranking.
Deficiencies per year Average deficiencies per year since 2022.	25	9	This facility has 178% more deficiencies per year than a typical Indiana nursing home (25 vs. IN avg 9).↑ 178% worse
Deficiencies per inspection Average deficiencies per inspection.	3.3	1.9	This facility has 74% more deficiencies per inspection than a typical Indiana nursing home (3.3 vs. IN avg 1.9).↑ 74% worse Rank #282 / 386 Deficiencies per inspection — State benchmarked This home is ranked 282nd out of 386 homes in Indiana. Shows this facility's deficiencies per inspection compared to the Indiana average among 386 comparable communities in the ranking pool. Ranking totals vary by category as each rank only includes facilities that report data for that metric. Homes missing that data point aren't included in the ranking.

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	IN Average	vs. IN Avg
Total visits Combined count of all on-site visits — routine inspections, complaint visits, follow-ups, and other focused visits.	30	19	This facility has 58% more total visits than a typical Indiana nursing home (30 vs. IN avg 19).↑ 58% worse
Inspections with deficiencies Inspections that resulted in at least one regulatory deficiency.	14	7	This facility has 100% more inspections with deficiencies than a typical Indiana nursing home (14 vs. IN avg 7).↑ 100% worse
Inspection deficiency rate Percentage of inspections that resulted in at least one deficiency.	47%	37%	This facility has 10 percentage points higher inspection deficiency rate than a typical Indiana nursing home (47% vs. IN avg 37%).↑ 10% worse
Inspections Routine, scheduled inspections conducted by state regulators.	24	13	This facility has 85% more inspections than a typical Indiana nursing home (24 vs. IN avg 13).↑ 85% worse

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.	This Facility	IN Average	vs. IN Avg
Total complaints Formal expressions of concern made by residents, families, or staff.	11	5	This facility has 120% more total complaints than a typical Indiana nursing home (11 vs. IN avg 5).↑ 120% worse Rank #335 / 352 Total complaints — State benchmarked This home is ranked 335th out of 352 homes in Indiana. Shows this facility's total complaints compared to the Indiana average among 352 comparable communities in the ranking pool. Ranking totals vary by category as each rank only includes facilities that report data for that metric. Homes missing that data point aren't included in the ranking.
Complaints per year Average complaints per year since 2022.	2.8	1.3	This facility has 115% more complaints per year than a typical Indiana nursing home (2.8 vs. IN avg 1.3).↑ 115% worse

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The July 7, 2025 post survey revisit found all five recent complaints corrected and the facility in compliance with federal and state requirements.
The June 4, 2025 complaint investigation substantiated five deficiencies including failure to promote resident dignity, medication management errors, and delayed lab follow-up causing hospitalization.
Life Safety Code surveys in 2023 and 2025 cited multiple fire safety violations, including unsealed fire barriers, obstructed egress, and inadequate fire drill scheduling, but follow-up visits found compliance.

Show Inspection Reports

Inspections since 2022

Total health inspections 11

Indiana average 6

Last Health inspection on Nov 2025

Total health citations

Indiana average 25

Citations per inspection

Indiana average 4.12

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

23 of 44 citations resulted from standard inspections; 20 of 44 resulted from complaint investigations; and 1 of 44 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 4 years)

Critical health citations

100% better than Indiana average

Indiana average: 0.2

Serious health citations

67% worse than Indiana average

Indiana average: 0.6

0 critical citations Indiana average: 0.2

1 serious citation Indiana average: 0.6

43 moderate citations Indiana average: 23.8

0 minor citations Indiana average: 0.4

Citations history (last 4 years)

Pharmacy moderate citation Nov 13, 2025

Corrected

Resident Rights moderate citation Nov 13, 2025

Corrected

Pharmacy moderate citation Jun 04, 2025

Corrected

Quality of Care serious citation Jun 04, 2025

Corrected

Total staff 104

Employees 86

Contractors 18

Staff to resident ratio 2.04 : 1

2039116% more staff per resident than Indiana average

Avg staff/day 39

Average shift 7.5 hours

0% compared with Indiana average

Total staff hours (quarter) 27,079

Nursing staff breakdown

9 hours

8 hours

7.6 hours

Contractor staffing

3,209 contractor hours this quarter

Physical Therapy Aide: 6 Speech Language Pathologist: 4 Physical Therapy Assistant: 4 Respiratory Therapy Technician: 2 Qualified Social Worker: 1 Medical Director: 1

Staff by category


Certified Nursing Assistant	35	0	35	9,407	92	100%	7.6
Licensed Practical Nurse	11	0	11	3,262	92	100%	8
Registered Nurse	10	0	10	3,182	92	100%	9
Other Dietary Services Staff	6	0	6	1,655	89	97%	7.3
Clinical Nurse Specialist	7	0	7	1,517	70	76%	7.9
RN Director of Nursing	5	0	5	1,279	87	95%	9.2
Medication Aide/Technician	4	0	4	1,232	84	91%	8.6
Speech Language Pathologist	0	4	4	1,067	71	77%	6.6
Mental Health Service Worker	2	0	2	962	67	73%	7.9
Physical Therapy Aide	0	6	6	928	70	76%	6.1
Respiratory Therapy Technician	0	2	2	502	72	78%	4.6
Administrator	1	0	1	472	59	64%	8
Dietitian	2	0	2	453	53	58%	8.5
Nurse Practitioner	1	0	1	440	57	62%	7.7
Physical Therapy Assistant	0	4	4	408	77	84%	3.9
Qualified Social Worker	0	1	1	256	51	55%	5
Medical Director	0	1	1	48	15	16%	3.2
Occupational Therapy Assistant	2	0	2	8	18	20%	0.4

35 Certified Nursing Assistant

% of Days 100%

11 Licensed Practical Nurse

% of Days 100%

10 Registered Nurse

% of Days 100%

6 Other Dietary Services Staff

% of Days 97%

7 Clinical Nurse Specialist

% of Days 76%

5 RN Director of Nursing

% of Days 95%

4 Medication Aide/Technician

% of Days 91%

4 Speech Language Pathologist

% of Days 77%

2 Mental Health Service Worker

% of Days 73%

6 Physical Therapy Aide

% of Days 76%

2 Respiratory Therapy Technician

% of Days 78%

1 Administrator

% of Days 64%

2 Dietitian

% of Days 58%

1 Nurse Practitioner

% of Days 62%

4 Physical Therapy Assistant

% of Days 84%

1 Qualified Social Worker

% of Days 55%

1 Medical Director

% of Days 16%

2 Occupational Therapy Assistant

% of Days 20%

View All Staffing Data

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

High-risk clinical events score 3.9

51% better than Indiana average

Indiana average: 8.0

Functional decline score 10.5

39% better than Indiana average

Indiana average: 17.1

Long-stay resident measures

Significantly above average Indiana avg: 4.1

Need for Help with Daily Activities Increased 6.3%

48% better than Indiana average

Indiana average: 12.0%

Low Risk Residents with Bowel/Bladder Incontinence 14.7%

40% better than Indiana average

Indiana average: 24.6%

Falls with Major Injury 0.0%

100% better than Indiana average

Indiana average: 3.9%

High Risk Residents with Pressure Ulcers 3.1%

30% better than Indiana average

Indiana average: 4.4%

Urinary Tract Infection 0.0%

100% better than Indiana average

Indiana average: 1.2%

Lost Too Much Weight 6.3%

10% worse than Indiana average

Indiana average: 5.7%

Depressive Symptoms 18.4%

24% better than Indiana average

Indiana average: 24.1%

Antipsychotic Use 2.6%

79% better than Indiana average

Indiana average: 12.4%

Pneumococcal Vaccine 92.5%

In line with Indiana average

Indiana average: 93.7%

Short-stay resident measures

Significantly above average Indiana avg: 2.9

Pneumococcal Vaccine 85.8%

5% better than Indiana average

Indiana average: 81.7%

Antipsychotic medication increase 0.0%

100% better than Indiana average

Indiana average: 1.4%

Influenza Vaccine 88.2%

12% better than Indiana average

Indiana average: 79.0%

Re-hospitalized after SNF stay 16.7%

25% better than Indiana average

Indiana average: 22.4%

Emergency department visits 7.5%

29% better than Indiana average

Indiana average: 10.5%

Falls with major injury 0.0%

100% better than Indiana average

Indiana average: 0.8%

Ability to care for self at discharge 76.4%

42% better than Indiana average

Indiana average: 53.7%

Successful return to home or community 64.3%

27% better than Indiana average

Indiana average: 50.6%

Breakdown by payment type

Medicare

72% of new residents, usually for short-term rehab.

Typical stay 21 days

Private pay

28% of new residents, often for short stays.

Typical stay 1 - 2 months

Total residents 51

Medicare

74.5% of residents

Medicaid

11.8% of residents

Private pay or other

13.7% of residents

Financial Trends

Historical financial and operational data for The Springs of Richmond from 2016–2023, based on CMS SNF Cost Reports.

Occupancy Rate 63.0% ↓ 3.7pp vs 2022

Net Patient Income -$218.3K ↓ ~$1.2M vs 2022

Payroll Costs $4.3M ↑ ~$364.8K vs 2022

Operating Margin -2.4% ↓ 12.3pp vs 2022

Metric	2016	2017	2018	2019	2020	2021	2022	2023
Occupancy %	48.6%	68.8%	72.8%	67.6%	59.4%	68.6%	66.7%	63.0%
Beds	70	70	85	85	85	85	85	85
Net Income	-$1,674,004	-$733,856	$461,675	$177,803	$696,446	$1,418,170	$184,755	$260,784
Gross Revenue	$8,056,680	$12,071,962	$13,309,910	$4,044,583	$9,993,653	$12,631,830	$12,201,770	$11,244,982
Operating Expenses	$6,705,908	$8,324,023	$8,512,916	$2,797,280	$7,932,455	$8,663,831	$8,779,918	$9,224,502
Net Patient Income	-$1,674,004	-$733,856	$459,635	$167,779	-$204,529	$1,386,387	$965,571	-$218,278
Net Patient Revenue	$5,031,904	$7,590,167	$8,972,551	$2,965,059	$7,727,926	$10,050,218	$9,745,489	$9,006,224
Payroll Costs	$2,250,259	$3,001,355	$3,257,530	$1,219,348	$3,500,332	$3,955,311	$3,898,263	$4,263,042
Operating Margin %	-33.3%	-9.7%	5.1%	5.7%	-2.7%	13.8%	9.9%	-2.4%
Medicare %	83.8%	77.1%	60.2%	52.5%	53.0%	56.2%	52.3%	43.4%
Medicaid %	0.0%	0.0%	0.0%	11.3%	12.9%	9.6%	7.9%	12.3%
Private %	16.2%	22.9%	39.8%	36.2%	34.1%	34.2%	39.8%	44.3%
Net Patient Revenue/Day	$451	$432	$418	$423	$418	$472	$471	$461
Cost/Day	$602	$474	$396	$399	$429	$407	$424	$472
Avg Length of Stay	27.1 days	27.3 days	26.6 days	29.5 days	28.5 days	32.2 days	27.0 days	25.6 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Net patient revenue

$9.0M

Net patient income

-$218.3K

Privately-owned community Operated by a single business entity.

Net patient revenue

$9.0M

Net patient income

-$218.3K

Other income

$479.1K

Payroll costs

$4.3M 47.3% of net patient revenue

Other operating costs

$5.0M

Total costs

$9.2M

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Most new residents arrive under Medicare (72% of admissions), and a typical Medicare stay runs around 21 days.

Coverage residents most often arrive under.

Medicare 72%

Private pay 28%

Coverage residents most often leave under.

Medicare 55%

Private pay 44%

Medicaid 1%

0.4 miles from city center Estimated distance in miles from Richmond's city center to The Springs of Richmond's address, calculated via Google Maps.

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Compare Nursing Home around Indiana

The information below is reported by the Indiana Department of Health, Division of Long Term Care.

5 facilities compared · CMS & IN Dept. of Health data


The Barrington of Carmel	NH AL IL MC	Carmel	154 Facility 154 IN AVG 116 Rank #82 / 437	71.4% Facility 71.4% IN AVG 69.4% Rank #174 / 434	+3%	9.22 Facility 9.22 IN AVG 3.44 Rank #1 / 291	-61%	+168%	$0 Facility $0 IN AVG $31.4k Rank #1 / 293	94 Facility 94 IN AVG 83 Rank #47 / 384	5 Facility 5 IN AVG 25.0 Rank #11 / 292	2.5 Facility 2.5 IN AVG 4.1 Rank #52 / 292	-	110	A+	39 Facility 39 IN AVG 37 Rank #275 / 587	Bhi Retirement Communities Inc	$17.0M Facility $17.0M IN AVG $10.7M Rank #43 / 294	$6.9M Facility $6.9M IN AVG $4.2M Rank #67 / 294	40.6% Facility 40.6% IN AVG 42% Rank #217 / 294	155817
Greenwood Village South	NH AL IL MC	Greenwood	207 Facility 207 IN AVG 116 Rank #27 / 437	-	-	4.16 Facility 4.16 IN AVG 3.44 Rank #39 / 291	-50%	+21%	$0 Facility $0 IN AVG $31.4k Rank #1 / 293	83 Facility 83 IN AVG 83 Rank #151 / 384	6 Facility 6 IN AVG 25.0 Rank #17 / 292	3.0 Facility 3.0 IN AVG 4.1 Rank #82 / 292	-	38	A+	50 Facility 50 IN AVG 37 Rank #205 / 587	Pamela Seegers	$28.2M Facility $28.2M IN AVG $10.7M Rank #3 / 294	$15.6M Facility $15.6M IN AVG $4.2M Rank #3 / 294	55.4% Facility 55.4% IN AVG 42% Rank #150 / 294	155026
North River Health Campus	NH ADC AL IL MC	Evansville (East Baseline Road)	95 Facility 95 IN AVG 116 Rank #269 / 437	50.5% Facility 50.5% IN AVG 69.4% Rank #346 / 434	-27%	3.66 Facility 3.66 IN AVG 3.44 Rank #72 / 291	+63%	+7%	$0 Facility $0 IN AVG $31.4k Rank #1 / 293	91 Facility 91 IN AVG 83 Rank #71 / 384	10 Facility 10 IN AVG 25.0 Rank #41 / 292	3.3 Facility 3.3 IN AVG 4.1 Rank #108 / 292	-	53	A+	11 Facility 11 IN AVG 37 Rank #456 / 587	Thomas Cook	$10.8M Facility $10.8M IN AVG $10.7M Rank #134 / 294	$5.8M Facility $5.8M IN AVG $4.2M Rank #101 / 294	53.6% Facility 53.6% IN AVG 42% Rank #101 / 294	155854
The Restoracy of Carmel	NH MC	Carmel (Carmel Arts & Design District)	72 Facility 72 IN AVG 116 Rank #344 / 437	94.4% Facility 94.4% IN AVG 69.4% Rank #12 / 434	+36%	4.61 Facility 4.61 IN AVG 3.44 Rank #27 / 291	-46%	+34%	$0 Facility $0 IN AVG $31.4k Rank #1 / 293	70 Facility 70 IN AVG 83 Rank #326 / 384	44 Facility 44 IN AVG 25.0 Rank #251 / 292	6.3 Facility 6.3 IN AVG 4.1 Rank #244 / 292	2	69	A+	77 Facility 77 IN AVG 37 Rank #30 / 587	Euson Lindsay Legacy, LLC	$10.1M Facility $10.1M IN AVG $10.7M Rank #164 / 294	$4.4M Facility $4.4M IN AVG $4.2M Rank #147 / 294	43.7% Facility 43.7% IN AVG 42% Rank #133 / 294	155846
The Springs of Richmond	NH ADC AL RC	Richmond	85 Facility 85 IN AVG 116 Rank #309 / 437	72.9% Facility 72.9% IN AVG 69.4% Rank #166 / 434	+5%	3.32 Facility 3.32 IN AVG 3.44 Rank #153 / 291	-2%	-3%	$0 Facility $0 IN AVG $31.4k Rank #1 / 293	68 Facility 68 IN AVG 83 Rank #371 / 384	44 Facility 44 IN AVG 25.0 Rank #251 / 292	4.0 Facility 4.0 IN AVG 4.1 Rank #153 / 292	1	62	A+	76 Facility 76 IN AVG 37 Rank #34 / 587	Rhs Partners Of Richmond, LLC	$9.0M Facility $9.0M IN AVG $10.7M Rank #144 / 294	$4.3M Facility $4.3M IN AVG $4.2M Rank #154 / 294	47.3% Facility 47.3% IN AVG 42% Rank #207 / 294	155843

Nursing Home Explorer

Aged and Disabled Waiver

Indiana Medicaid A&D Waiver

Age 65+ or disabled

General Indiana resident, Medicaid-eligible, nursing home-level care need.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

Requires level-of-care determination.

Benefits

Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care (~$60/day) Home health services

CHOICE Program

Indiana CHOICE

Age 60+

General Indiana resident, at risk of nursing home.

Income Limits ~$2,000/month varies

Asset Limits $10,000 individual

Limited funding; regional variation.

Benefits

In-home care (3-5 hours/week) Respite (up to 10 days/year) Transportation (~5 trips/month)

Residential Care Assistance Program (RCAP)

Indiana Residential Care Assistance Program

Age 65+

General or blind, or disabled, Indiana resident, in approved facility, low-income or SSI recipient.

Income Limits (2025) ~$1,004/month including SSI

Asset Limits $2,000 (individual), $3,000 (couple).

~50 facilities statewide; per diem rate set by FSSA.

Benefits

Room/board Laundry Minimal care coordination (~$20-$50/day subsidy)

Medicare Savings Program (MSP)

Indiana Medicare Savings Program

Age 65+ or disabled

General Indiana resident, Medicare Part A/B.

Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

Asset Limits $9,430 (individual), $14,130 (couple).

Three tiers; no waitlist.

Benefits

Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

National Family Caregiver Support Program (NFCSP) Respite

Indiana NFCSP Respite Care

Age —

General Caregivers of 60+ needing care or 55+ caregivers of others; Indiana resident; functional needs (2+ ADLs).

Income Limits (2025) Prioritizes ~$24,980/year (individual); no strict cap.

Asset Limits Not assessed; need-based.

16 AAAs; prioritizes low-income, rural caregivers.

Benefits

Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Caregiver training

VA Aid and Attendance (A&A) and Housebound Benefits

Indiana VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse

General Indiana resident, wartime service, need for ADL help (A&A) or homebound.

Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

Asset Limits ~$155,356 net worth limit

High veteran demand statewide.

Benefits

Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Who is the Director of Nursing at The Springs of Richmond?

Ashley Quakenbush is the Director of Nursing at The Springs of Richmond.

Who is the owner of The Springs of Richmond?

The legal owner and operator of The Springs of Richmond is Henry County Memorial Hospital.

Is The Springs of Richmond in a walkable area?

The Springs of Richmond has a walk score of 76. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the license number of The Springs of Richmond?

According to IN state health department records, The Springs of Richmond's license number is 24-013635-1.

When does The Springs of Richmond's license expire?

According to IN state health department records, The Springs of Richmond's license expires on August 31, 2025.

What is the occupancy rate at The Springs of Richmond?

The Springs of Richmond's occupancy is 73%.

Does The Springs of Richmond operate as a for-profit or non-profit?

The Springs of Richmond is registered as a non-profit in IN.

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The Springs of Richmond

Overview of The Springs of Richmond

Quality ratings

Staffing hours breakdown

Capacity and availability

About this community

Occupancy

License Details

Ownership & Operating Entity

Type Of Units

Staffing

Leadership

Payment & Insurance

Therapy & Rehabilitation

Staffing & Medical

Contact Information

Amenities & Lifestyle

Dining & Nutrition

Contact The Springs of Richmond

Inspection History

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.

Inspections State inspections evaluate whether the facility meets health and safety standards.

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

Health Inspection History

Inspections since 2022

Breakdown of citation severity (last 4 years)

Citations history (last 4 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

35 Certified Nursing Assistant

11 Licensed Practical Nurse

10 Registered Nurse

6 Other Dietary Services Staff

7 Clinical Nurse Specialist

5 RN Director of Nursing

4 Medication Aide/Technician

4 Speech Language Pathologist

2 Mental Health Service Worker

6 Physical Therapy Aide

2 Respiratory Therapy Technician

1 Administrator

2 Dietitian

1 Nurse Practitioner

4 Physical Therapy Assistant

1 Qualified Social Worker

1 Medical Director

2 Occupational Therapy Assistant

Penalties and fines

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Facility Characteristics

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

Who this home usually serves

Mostly short-term rehab stays

Admissions

Discharges

Places of interest near The Springs of Richmond

Calculate Travel Distance to The Springs of Richmond

Compare Nursing Home around Indiana

Financial Assistance for Nursing Home in Indiana

Aged and Disabled Waiver

CHOICE Program

Residential Care Assistance Program (RCAP)

Medicare Savings Program (MSP)

National Family Caregiver Support Program (NFCSP) Respite

Financial Assistance for
Nursing Home in Indiana