Westminster-Canterbury on Chesapeake Bay

Westminster-Canterbury on Chesapeake Bay is an Independent Living Home in Virginia

Westminster-Canterbury on Chesapeake Bay is an Independent Living Home in Virginia

Westminster-Canterbury on Chesapeake Bay

3100 Shore Dr, Virginia Beach, VA 23451 View Map

Westminster-Canterbury on Chesapeake Bay is an Independent Living Home in Virginia

Westminster-Canterbury on Chesapeake Bay is an Independent Living Home in Virginia

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Overview of Westminster-Canterbury on Chesapeake Bay

Westminster-Canterbury on Chesapeake Bay is a remarkable assisted living community nestled along the breathtaking shores of Virginia Beach. This extraordinary community is driven by a profound purpose, unwavering passion, and an unwavering commitment to excellence. Enjoy the stunning beachfront location and the serenity it brings.

With a comprehensive range of senior living and health care services, including Life Plan Community living, home-based health care, post-acute rehabilitation, and home hospice services, this community provides a holistic approach to meet your evolving needs. Embrace a vibrant lifestyle and take advantage of the exceptional amenities, personalized care, and engaging programs designed to enhance your overall well-being. Indulge in the beauty of beachfront living while experiencing unparalleled senior care in Virginia Beach. 

(757) 496-1100

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 6.56/day Virginia avg: 3.74/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
5/5
Virginia avg: 3.0/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
4/5
Virginia avg: 2.8/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
5/5
Virginia avg: 2.5/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
5/5
Virginia avg: 3.8/5

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 120

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the Virginia average
Occupancy rate 85.8%
Residents per day (avg) 101
Occupancy rate
85.8%
Residents per day (avg)
101

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

77% of new residents, usually for short-term rehab.

Typical stay 19 days

Private pay

23% of new residents, often for short stays.

Typical stay 8 months

Finances and operations

Voluntary non-profit home
Church
Home revenue
$86.1M
Surplus of revenue
$7.8M
Voluntary non-profit home Church
Home revenue
$86,057,823.00
Surplus of revenue
$7,784,487.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$23.1M
26.8% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$55.2M
Total costs $78.3M
Bed community size
120-bed community
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
49 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 47 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy Rate
58%
Occupied Beds
69 of 120
Percentage of available beds currently in use by residents.
License Status
Active
Facility Type
Assisted Living Facility
License Expiration
March 28, 2026

Additional licensing details

CMS Certification Number: 495127
Qualification: Non-Ambulatory | Residential and Assisted Living Care | Special Care Unit

Ownership & operating entity

Westminster-Canterbury on Chesapeake Bay is administrated by Ms. Julia Fretwell.

Staffing

Key information about the people who lead and staff this community.

Leadership

Contact: Mr. Ben Unkle, President/CEO

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed: Yes, Pets Allowed

Housing options icon
Housing options icon

Housing Options: 1 Bed

Building type icon
Building type icon

Building Type: High-rise

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at Westminster-Canterbury on Chesapeake Bay

Independent Living Assisted Living Memory Care Nursing Home Home Care
Contact Westminster-Canterbury on Chesapeake Bay

Inspection History

In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.

9 inspections

2 inspections related to complaints

7 inspections with violations (77.8%)

Virginia average: 13 inspections

Virginia average: 61.5% of inspections with violations

2 complaints

Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.

Virginia average: 7 complaints

Latest inspection

Date:March 20, 2025
Type:Monitoring

Inspection oversight

Inspector name:Lanesha Allen

9 total citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

Virginia average: 13 citations

7 violations

Violations indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Virginia average: 8 violations

25 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Compare Independent Living around Virginia Beach

The information below is reported by the Virginia Department of Social Services and Department of Health.
Marian Manor Retirement
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Virginia Beach (Northwest)
145
No
-
51
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
1 Bed
Westminster-Canterbury on Chesapeake Bay
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

HC

Home Care

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Virginia Beach (North Virginia Beach)
108
Yes
A+
47
WESTMINSTER-CANTERBURY ON CHESAPEAKE BAY
85.8%
$62,762,053.00
$23,097,496.00
36.8%
100.70
5/5
6.5595
4/5
5/5
5/5
17
+5%
+75%
0%
1 Bed
First Colonial Inn
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Virginia Beach (North Virginia Beach)
85
No
-
63
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
1 Bed
Legacy at Imperial Village
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Richmond (North Side)
-
Yes
B-
34
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Studio / 1 Bed / 2 Bed
Overture Virginia Beach 62+ Apartment Homes
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Virginia Beach (North Virginia Beach)
-
No
-
39
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
1 Bed

Living Spaces & Floor Plans

Westminster Canterbury On Chesapeake Bay P1
Westminster Canterbury On Chesapeake Bay P2

Places of interest near Westminster-Canterbury on Chesapeake Bay

Address 99.7 miles from city center — 4.36 miles to nearest hospital (Sentara Virginia Beach General Hospital)

Address 3100 Shore Dr, Virginia Beach, VA 23451

Calculate Travel Distance to Westminster-Canterbury on Chesapeake Bay

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

185
Total Staff
164
Employees
21
Contractors
58,583
Total Hours (Quarter)
79
Avg Staff/Day
8.1
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse189.9 No
Licensed Practical Nurse299.1 No
Certified Nursing Assistant878.7 No
Staff by Category
Administration
2 staff
6hs shift avg
Nursing Staff
147 staff
8.9hs shift avg
Physicians & Practitioners
8 staff
7.6hs shift avg
Therapy Services
18 staff
5.1hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
4 staff
6.1hs shift avg
Dietary Services
4 staff
6.3hs shift avg
Other Services
2 staff
8hs shift avg
Contractor Analysis
8.4%
of total hours from contractors
4,895 contractor hours this quarter
Medical Director: 1 Qualified Social Worker: 3 Respiratory Therapy Technician: 6 Physical Therapy Assistant: 3 Speech Language Pathologist: 5 Physical Therapy Aide: 2 Occupational Therapy Assistant: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant8708729,15391100%8.7
Licensed Practical Nurse2902910,68991100%9.1
Registered Nurse180185,11691100%9.9
Clinical Nurse Specialist7072,7316673%7.5
Nurse Aide in Training120122,2239099%9
Speech Language Pathologist0551,2647582%4.3
Physical Therapy Assistant0331,1257279%6
Qualified Social Worker0339886875%5.5
Mental Health Service Worker2029606470%8
Other Dietary Services Staff4048447785%6.3
Respiratory Therapy Technician0667677178%4.1
Physical Therapy Aide0226657279%5.5
Administrator1014886167%8
Other Social Services Staff1014565763%8
Occupational Therapy Aide1014445662%7.9
Nurse Practitioner1014405560%8
RN Director of Nursing1011434347%3.3
Medical Director011563033%1.9
Occupational Therapy Assistant0113178%4.4

Health Inspection History

Total Health inspections 3
29% below Virginia average
Virginia average: 4.2

Last Health inspection on Mar 2023

Total Health citations 17
56% below Virginia average
Virginia average: 38.4

5.67 citations per inspection (avg)

Citations origin

Citations can result from standard inspections or complaint-based investigations.

Standard inspections 17 citations
Complaint investigations 0 citations
Breakdown of citations
Critical Health citations 0
100% below Virginia average
Virginia average: 0.4
Serious Health citations 0
100% below Virginia average
Virginia average: 1.0
Moderate Health citations 17

Minor Health citations 0
Citations history (last 3 years)
Quality of Care moderate citation Mar 09, 2023
Corrected

Abuse/Neglect moderate citation Jan 16, 2020
Corrected

Pharmacy moderate citation Jan 16, 2020
Corrected

Pharmacy moderate citation Jan 16, 2020
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: Non-Profit Corporation
Resident Census by Payment Source
103 Total Residents
Medicare 25 (24.3%)
Medicaid 7 (6.8%)
Private Pay/Other 71 (68.9%)
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score 5.4
47% better than Virginia average
Virginia average: 10.1
Functional decline score 13.2
33% better than Virginia average
Virginia average: 19.7
Long-Stay Resident Measures
Daily care & independence

Need for Help with Daily Activities Increased 11.7%
31% below Virginia average.

Walking Ability Worsened 8.1%
59% below Virginia average.

Low Risk Long-Stay Residents with Bowel/Bladder Incontinence 19.8%
12% below Virginia average.
Safety & clinical stability

Falls with Major Injury 3.7%
1% above Virginia average.

High Risk Residents with Pressure Ulcers 2.1%
62% below Virginia average.

Urinary Tract Infection 6.5%
322% above Virginia average.
Emotional & behavioral wellbeing

Depressive Symptoms 0.0%
100% below Virginia average.

Antipsychotic Use 9.4%
27% below Virginia average.
Preventive care

Pneumococcal Vaccine 95.4%
4% above Virginia average.

Influenza Vaccine 100.0%
6% above Virginia average.
Nutrition & physical health

Lost Too Much Weight 1.6%
73% below Virginia average.
Short-stay resident measures
Pneumococcal Vaccine 98.3%

31% better than Virginia average
Antipsychotic medication increase 0.5%

62% better than Virginia average
Influenza Vaccine 99.5%

35% better than Virginia average

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Nursing Home Data Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Financial Aid for Virginia Seniors

Get financial aid guidance

Commonwealth Coordinated Care Plus (CCC Plus)

VA Medicaid CCC Plus

Age 65+ or disabled, Virginia resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Managed care model; high demand in urban areas.

Virginia Respite Care Grant Program

VA Respite Grant

Caregiver of someone 60+, Virginia resident.

~$2,500/month (individual, varies).

$40,000 (individual).

Limited grants; rural/urban balance.

Adult Services Program

Virginia Adult Services (AS)

Age 60+ (or disabled 18+), VA resident, need significant care (2+ ADLs), not Medicaid-eligible.

Varies by locality; typically < ~$2,510/month (200% FPL).

Limited assets (excludes home, car); varies by DSS.

Serves ~5,000 annually; focuses on low-income independence.

Auxiliary Grant Program

Virginia Auxiliary Grant (AG)

Age 65+ (or disabled 18+), VA resident, living in approved ALF/foster care, SSI-eligible or low-income.

~$1,041/month (individual, SSI level + $20 disregard); higher with medical deductions.

$2,000 (individual).

Serves 4,000; personal needs allowance ($90/month).

Medicare Savings Program (MSP)

Virginia Medicare Savings Program

Age 65+ or disabled, VA resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Includes Extra Help for Part D; no waitlist.

Energy Assistance Program (EAP)

Virginia Energy Assistance Program

Age 60+ prioritized, VA resident, low-income household.

~$3,970/month (185% FPL).

Not assessed.

Fuel, Crisis, Cooling components; serves ~100,000 households.

Senior Community Service Employment Program (SCSEP)

Virginia SCSEP

Age 55+, unemployed, low-income, VA resident.

~$1,983/month (125% FPL).

Not specified.

Priority for veterans, rural residents; AARP/Goodwill partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

Virginia VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, VA resident, wartime service, ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth).

High veteran population; supports rural/urban needs.

Property Tax Relief for the Elderly and Disabled

Virginia Property Tax Relief

Age 65+ or disabled, VA resident, homeowner, income/asset limits vary by locality.

~$50,000-$75,000/year (household, e.g., Fairfax: $72,000; Richmond: $50,000).

Varies (e.g., Fairfax: $400,000 net worth; Richmond: $100,000).

Offered in 90% of localities; saves ~$500-$2,000/year.

Senior Farmers’ Market Nutrition Program (SFMNP)

Virginia SFMNP

Age 60+, VA resident, low-income.

~$2,322/month (185% FPL).

Not assessed.

Vouchers (~$50-$75/season); serves ~15,000 via AAAs.

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