White Oak Manor Newberry

Nursing Home & Skilled Nursing · Newberry, SC

CMS overall rating

2555 Kinard St, Newberry, SC 29108-2903 View map

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White Oak Manor Newberry accepts Medicare, Medicaid, and private pay.

Calculator: See prices in your area

White Oak Manor Newberry accepts Medicare, Medicaid, and private pay.

Overview of White Oak Manor Newberry

Owned by Michael Bernardo, White Oak Manor Newberry is a skilled nursing home on Kinard Street in Newberry, South Carolina. It is operated by NHC Healthcare/Newberry LLC and administered by Melissa S. Gilliam. Medicare, Medicaid, and private pay are accepted, providing flexible coverage options for families seeking both short-term rehabilitation and longer-term nursing care. At 140 beds, its current occupancy rate is 7%. The community has a balanced number of residents, which supports more personal attention and steady daily care.

The facility primarily focuses on post-acute and rehabilitation care, which shapes its service mix. Residents usually stay an average of 179 days, mostly patients in short-term rehabilitation and ongoing skilled care.

Total nurse staffing averages 3 hours and 51 minutes per resident each day, a robust level of hands-on support backed by registered nurses, licensed practical nurses, nurse aides, and 24-hour staffing. Therapy services are available seven days a week, which may benefit residents in recovery by helping them consistently progress toward rehabilitation goals without weekly gaps.

The facility offers several rehabilitation programs for patients in recovery, including stroke, orthopedic, cardiopulmonary, amputee, and back-injury rehabilitation programs. Aside from that, services for acute medical needs include speech-language therapy, ultrasound, wound care, and case management.

Residents with cognitive concerns have access to a secure memory care unit, dementia care, along with patient and family education, home evaluations, and fall-prevention training.

The facility is best suited for residents recovering from surgery, a hospital stay, or a major medical event, with structured rehabilitation care and discharge planning services.

Facility Direct Line (803) 276-6060

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to South Carolina state averages

Total nursing care / resident

3h 51m per day

This facility South Carolina avg (4h 0m per day)

vs South Carolina avg

-4%

3 of 6 metrics below state avg

Standout metric Nurse Aide is +7% above state avg

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	33m per day	▼ 12% State avg: 38m per day · National avg: 41m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	1h 4m per day	▲ 5% State avg: 1h 1m per day · National avg: 52m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	2h 23m per day	▲ 7% State avg: 2h 13m per day · National avg: 2h 20m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	3h 23m per day	■ Avg State avg: 3h 21m per day · National avg: 3h 26m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	3m per day	▼ 49% State avg: 5m per day · National avg: 4m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	16m per day	▼ 32% State avg: 24m per day · National avg: 28m per day

Capacity and availability

179 days

140-bed community

A larger shared setting that may offer more common spaces and organized community services.

About this community

Occupancy

Occupancy rate

72%

Lower than the South Carolina average: 82.1%

Occupied beds

101 / 140

Average occupied beds in South Carolina homes 90 beds

Facility TypeHl- Nursing Home

StatusActive

CountyNewberry

License NumberNCF-1092

Business TypeLimited Liability

CMS Certification Number425077

White Oak Manor Newberry is legally operated by Nhc Healthcare/Newberry LLC, and administered by Melissa S Gilliam.

Owner NameNhc Healthcare/Newberry LLC

Institutional Nursing Home

140 units

Total beds

140 units

Staffing

Key information about the people who lead and staff this community.

Administrator Emailmgilliam@whiteoakmanor.com

Rehabilitation Services

24-Hour Staffing

Email mgilliam@whiteoakmanor.com

Pets not allowed

Skilled Nursing Care

Dementia Care

Therapy Availability Seven Days A Week

Wound Care

Ultrasound

Speech Language Therapy

Case Management

Discharge Planning

Home Evaluations

Patient And Family Education

Balance And Fall Prevention Training

Amputee Rehabilitation

Back Injury Rehabilitation

Stroke Rehabilitation

Cardiopulmonary Rehabilitation

Orthopedic Rehabilitation

Secure Unit For Memory Care

Operating Hours24/7

Inspections since 2021

Total health inspections 2

State average 3.9

Last Health inspection on Jul 2023

Total health citations

State average 13.7

Citations per inspection

State average 3.44

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

All 4 citations resulted from standard inspections.

Breakdown of citation severity (last 5 years)

Critical health citations

100% better than State average

State average: 1

Serious health citations

100% better than State average

State average: 0.3

0 critical citations State average: 1

0 serious citations State average: 0.3

4 moderate citations State average: 12.3

0 minor citations State average: 0.1

Citations history (last 5 years)

Nutrition moderate citation Jul 12, 2023

Corrected

Abuse/Neglect moderate citation Jun 10, 2021

Corrected

Care Planning moderate citation Jun 10, 2021

Corrected

Resident Rights moderate citation Jun 10, 2021

Corrected

Total staff 166

Employees 145

Contractors 21

Staff to resident ratio 1.60 : 1

13% fewer staff per resident than South Carolina average

Avg staff/day 64

Average shift 7.3 hours

8% worse than South Carolina average

Total staff hours (quarter) 42,880

Nursing staff breakdown

7.2 hours

8.4 hours

7 hours

Contractor staffing

2,798 contractor hours this quarter

Respiratory Therapy Technician: 5 Physical Therapy Assistant: 5 Speech Language Pathologist: 4 Qualified Social Worker: 3 Physical Therapy Aide: 2 Medical Director: 1 Occupational Therapy Assistant: 1

Staff by category


Certified Nursing Assistant	82	0	82	22,013	92	100%	7
Licensed Practical Nurse	31	0	31	9,920	92	100%	8.4
Clinical Nurse Specialist	8	0	8	2,677	75	82%	8.2
Registered Nurse	14	0	14	2,018	92	100%	7.2
Other Dietary Services Staff	2	0	2	965	78	85%	7.1
Speech Language Pathologist	0	4	4	819	71	77%	6.2
Physical Therapy Aide	0	2	2	631	67	73%	6.1
Qualified Social Worker	0	3	3	527	65	71%	7.4
Dental Services Staff	2	0	2	523	63	68%	7.9
Administrator	1	0	1	480	60	65%	8
Nurse Practitioner	1	0	1	464	58	63%	8
Mental Health Service Worker	1	0	1	464	58	63%	8
Dietitian	1	0	1	440	55	60%	8
Respiratory Therapy Technician	0	5	5	390	66	72%	5.9
Physical Therapy Assistant	0	5	5	380	62	67%	5.9
Occupational Therapy Aide	2	0	2	119	48	52%	2.5
Medical Director	0	1	1	30	6	7%	5
Occupational Therapy Assistant	0	1	1	21	3	3%	7.1

82 Certified Nursing Assistant

% of Days 100%

31 Licensed Practical Nurse

% of Days 100%

8 Clinical Nurse Specialist

% of Days 82%

14 Registered Nurse

% of Days 100%

2 Other Dietary Services Staff

% of Days 85%

4 Speech Language Pathologist

% of Days 77%

2 Physical Therapy Aide

% of Days 73%

3 Qualified Social Worker

% of Days 71%

2 Dental Services Staff

% of Days 68%

1 Administrator

% of Days 65%

1 Nurse Practitioner

% of Days 63%

1 Mental Health Service Worker

% of Days 63%

1 Dietitian

% of Days 60%

5 Respiratory Therapy Technician

% of Days 72%

5 Physical Therapy Assistant

% of Days 67%

2 Occupational Therapy Aide

% of Days 52%

1 Medical Director

% of Days 7%

1 Occupational Therapy Assistant

% of Days 3%

View All Staffing Data

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

High-risk clinical events score 10.6

21% worse than South Carolina average

South Carolina average: 8.7

Functional decline score 17.3

12% worse than South Carolina average

South Carolina average: 15.5

Long-stay resident measures

Significantly above average South Carolina avg: 3.9

Need for Help with Daily Activities Increased 13.7%

5% worse than South Carolina average

South Carolina average: 13.1%

Walking Ability Worsened 24.8%

53% worse than South Carolina average

South Carolina average: 16.2%

Low Risk Residents with Bowel/Bladder Incontinence 13.3%

22% better than South Carolina average

South Carolina average: 17.0%

Falls with Major Injury 3.6%

21% worse than South Carolina average

South Carolina average: 3.0%

High Risk Residents with Pressure Ulcers 4.5%

25% better than South Carolina average

South Carolina average: 6.1%

Urinary Tract Infection 0.8%

49% better than South Carolina average

South Carolina average: 1.6%

Lost Too Much Weight 6.4%

In line with South Carolina average

South Carolina average: 6.2%

Depressive Symptoms 0.6%

78% better than South Carolina average

South Carolina average: 2.8%

Antipsychotic Use 16.2%

11% worse than South Carolina average

South Carolina average: 14.5%

Pneumococcal Vaccine 75.8%

16% worse than South Carolina average

South Carolina average: 90.5%

Influenza Vaccine 88.5%

In line with South Carolina average

South Carolina average: 90.6%

Hospitalizations per 1,000 days 1.08

47% better than South Carolina average

South Carolina average: 2.03

ED visits per 1,000 days 1.52

20% better than South Carolina average

South Carolina average: 1.91

Short-stay resident measures

Significantly above average South Carolina avg: 2.8

Pneumococcal Vaccine 70.8%

11% worse than South Carolina average

South Carolina average: 79.5%

Antipsychotic medication increase 0.8%

56% better than South Carolina average

South Carolina average: 1.7%

Influenza Vaccine 75.4%

In line with South Carolina average

South Carolina average: 78.0%

Re-hospitalized after SNF stay 11.3%

54% better than South Carolina average

South Carolina average: 24.7%

Emergency department visits 11.6%

18% better than South Carolina average

South Carolina average: 14.1%

Falls with major injury 0.0%

100% better than South Carolina average

South Carolina average: 0.8%

Ability to care for self at discharge 50.0%

7% worse than South Carolina average

South Carolina average: 53.7%

Successful return to home or community 54.4%

8% better than South Carolina average

South Carolina average: 50.6%

Breakdown by payment type

Medicare

34% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

58% of new residents, often for short stays.

Typical stay 3 - 4 months

Medicaid

7% of new residents, often for long-term daily care.

Typical stay 4 years

Total residents 104

Medicare

4.8% of residents

Medicaid

51.9% of residents

Private pay or other

43.3% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for White Oak Manor Newberry from 2012–2023, based on CMS SNF Cost Reports.

Key figures below are for fiscal year ending in 09/2023.

Occupancy Rate 71.0% ↑ 3.7pp vs 2022

Net Patient Income -$770.4K ↑ ~$342.6K vs 2022

Payroll Costs $7.3M ↑ ~$589.9K vs 2022

Operating Margin -7.6% ↑ 4.5pp vs 2022

Metric	2012	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023
Occupancy %	91.3%	93.5%	91.8%	89.8%	89.9%	89.3%	88.1%	87.7%	85.8%	62.7%	67.3%	71.0%
Beds	146	146	146	146	146	146	146	146	146	146	146	146
Net Income	$62,579	$225,397	$326,488	$609,436	$388,889	$368,214	$164,742	$337,194	-$178,211	-$874,146	$646,862	-$783,077
Gross Revenue	$10,506,363	$10,835,486	$11,162,322	$12,097,903	$12,468,256	$12,242,253	$12,047,433	$12,324,904	$12,134,573	$10,726,027	$10,385,404	$11,532,387
Operating Expenses	$9,100,994	$9,312,026	$9,470,394	$9,708,629	$10,070,719	$10,291,417	$10,272,220	$10,346,807	$10,818,139	$10,357,207	$10,273,410	$10,869,727
Net Patient Income	$62,579	$232,736	$326,357	$609,377	$364,203	$249,518	$166,153	$339,592	-$183,730	-$876,110	-$1,113,006	-$770,387
Net Patient Revenue	$9,163,573	$9,544,762	$9,796,751	$10,318,006	$10,434,922	$10,540,935	$10,438,373	$10,686,399	$10,634,409	$9,481,097	$9,160,404	$10,099,340
Payroll Costs	$6,174,123	$6,287,426	$6,230,143	$6,162,272	$6,412,657	$6,532,677	$6,673,102	$6,707,981	$7,134,893	$6,823,756	$6,740,565	$7,330,495
Operating Margin %	0.7%	2.4%	3.3%	5.9%	3.5%	2.4%	1.6%	3.2%	-1.7%	-9.2%	-12.2%	-7.6%
Medicare %	9.2%	7.8%	7.7%	9.7%	8.3%	8.8%	5.7%	6.9%	5.5%	9.5%	9.1%	7.2%
Medicaid %	76.3%	75.3%	77.2%	69.3%	74.2%	74.0%	75.3%	71.8%	75.3%	65.0%	56.4%	57.2%
Private %	14.6%	16.9%	15.1%	21.0%	17.5%	17.2%	19.0%	21.2%	19.2%	25.6%	34.5%	35.6%
Net Patient Revenue/Day	$188	$192	$200	$216	$217	$221	$222	$229	$232	$284	$255	$267
Cost/Day	$187	$187	$194	$203	$210	$216	$219	$222	$236	$310	$286	$287
Avg Length of Stay	252.8 days	311.4 days	239.9 days	206.2 days	217.4 days	228.9 days	257.9 days	234.7 days	301.8 days	225.8 days	196.0 days	179.3 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 09/2023.

Net patient revenue

$10.1M

Net patient income

-$770.4K

For-profit Corporation

Net patient revenue

$10.1M

Net patient income

-$770.4K

Other income

-$12.7K

Payroll costs

$7.3M 72.6% of net patient revenue

Other operating costs

$3.5M

Total costs

$10.9M

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Most new residents arrive under private pay (58% of admissions), and a typical private pay stay runs around 3 - 4 months.

Coverage residents most often arrive under.

Medicare 34%

Private pay 58%

Medicaid 7%

Coverage residents most often leave under.

Medicare 22%

Private pay 57%

Medicaid 20%

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Nursing Home Explorer

What neighborhood is White Oak Manor Newberry in?

White Oak Manor Newberry is in the USA neighborhood of NEWBERRY.

Who is the owner of White Oak Manor Newberry?

White Oak Manor Newberry is legally operated by Nhc Healthcare/Newberry LLC, and administered by Melissa S. Gilliam.

What is the license number of White Oak Manor Newberry?

According to SC state health department records, White Oak Manor Newberry's license number is NCF-1092.

What is the occupancy rate at White Oak Manor Newberry?

White Oak Manor Newberry's occupancy is 72%.

Are pets allowed at White Oak Manor Newberry?

No, White Oak Manor Newberry has a no-pet policy.

What is the best email address for White Oak Manor Newberry?

The team at White Oak Manor Newberry can be reached at MGILLIAM@WHITEOAKMANOR.COM.

Does White Oak Manor Newberry operate as a for-profit or non-profit?

White Oak Manor Newberry is registered as a for-profit in SC.

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White Oak Manor Newberry

Overview of White Oak Manor Newberry

Quality ratings

Staffing hours breakdown

Capacity and availability

About this community

Occupancy

License Details

Ownership & Operating Entity

Type Of Units

Staffing

Leadership

Therapy & Rehabilitation

Staffing & Medical

Contact Information

Additional Policies & Features

Amenities & Lifestyle

Contact White Oak Manor Newberry

Health Inspection History

Inspections since 2021

Breakdown of citation severity (last 5 years)

Citations history (last 5 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

82 Certified Nursing Assistant

31 Licensed Practical Nurse

8 Clinical Nurse Specialist

14 Registered Nurse

2 Other Dietary Services Staff

4 Speech Language Pathologist

2 Physical Therapy Aide

3 Qualified Social Worker

2 Dental Services Staff

1 Administrator

1 Nurse Practitioner

1 Mental Health Service Worker

1 Dietitian

5 Respiratory Therapy Technician

5 Physical Therapy Assistant

2 Occupational Therapy Aide

1 Medical Director

1 Occupational Therapy Assistant

Penalties and fines

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Medicaid

Facility Characteristics

Programs & Services

Residents Group

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

Who this home usually serves

Mix of rehab and long-term care

Admissions

Discharges

Places of interest near White Oak Manor Newberry

Calculate Travel Distance to White Oak Manor Newberry

Compare Nursing Homes around the area

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