William E. Christoffersen Salt Lake Veterans Home
Nursing Home, Memory Care, Respite Care & Skilled Nursing · Salt Lake City, UT
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.

William E. Christoffersen Salt Lake Veterans Home

Nursing Home, Memory Care, Respite Care & Skilled Nursing · Salt Lake City, UT
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
William E. Christoffersen Salt Lake Veterans Home accepts Medicare, Medicaid, and private pay.
William E. Christoffersen Salt Lake Veterans Home accepts Medicare, Medicaid, and private pay.

Overview of William E. Christoffersen Salt Lake Veterans Home

The William E. Christoffersen Salt Lake Veterans Home sits on Foothill Drive in Salt Lake City, Utah, a few miles from downtown in a neighborhood where a car handles most of the geography (Walk Score 39). Operated by Avalon Healthcare, it is an 81-bed nursing home and memory care community that has been running for 26 years.

Seventy-five of 81 beds are filled, a 92% occupancy rate, and the average resident stays about 173 days. That number tells you something useful: this is a facility where short-term rehab residents and longer-term nursing or memory care residents share the building. Rehabilitation services and short-term rehab programs are both on offer, and a doctor is on staff with 24-hour nursing coverage.

On staffing, total nursing care comes to 4 hours 52 minutes per resident per day. Registered nurses account for 1 hour 29 minutes of that; nurse aides provide 2 hours 29 minutes. Respite care is available for families who need a temporary solution while figuring out next steps.

The amenities include religious services, volunteer programs, and Heart’s Desire, a branded program. State inspections have generally focused on operational concerns: medication management, infection control, dietary and food service, and fall prevention. Those are routine areas of regulatory attention for nursing homes. The facility accepts Medicare, Medicaid, and private pay.

This is a veterans-specific home with a track record of consistent occupancy and on-site clinical resources. It fits veterans who need skilled nursing support, post-acute rehabilitation, or memory care in a facility built around that population.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▲ 51.5% Above UT avg. ▲ 51.5% Above UT avg.UT average: 3.3Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▲ 45.6% Above UT avg. ▲ 45.6% Above UT avg.UT average: 2.7Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▲ 60.4% Above UT avg. ▲ 60.4% Above UT avg.UT average: 3.1Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▲ 10.0% Above UT avg. ▲ 10.0% Above UT avg.UT average: 4.5Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing Info Data period: Q4 2025 (October 1 – December 31, 2025).
Nursing care per resident per day and state rankings: CMS Provider Information.
Headcount, shifts and contractors: CMS Payroll-Based Journal (PBJ).
Resident count: CMS Long-Term Care Facility Characteristics (data as of Jun 2026).

Total nursing care per resident / day Info This nursing home is ranked 4th out of 68 nursing homes we track in Utah for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
↑ 47% · UT 3h 52mThis facility: 5h 41m per resident per day, 47% above the Utah average of 3h 52m (among Utah facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. Rank #4 / 68Nurse hours — State benchmarked This nursing home is ranked 4th out of 68 nursing homes we track in Utah for nurse hours. Shows adjusted nurse hours per resident per day benchmarked to the Utah average, with a ranking across 68 Utah facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Utah that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
5h 41m

Standout metric: Registered nurse (RN) is +68% above Utah average

2 of 6 metrics below Utah average

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant6316416,61592100%7.7
Registered Nurse219306,44392100%9
Clinical Nurse Specialist7073,23192100%10.1
Other Dietary Services Staff6062,2678491%8
Licensed Practical Nurse4261,5758087%10.6
Qualified Social Worker0228986975%7.4
Administrator1014645863%8
Nurse Practitioner1014565762%8
Dental Services Staff1014375762%7.7
Respiratory Therapy Technician0114256368%6.7
RN Director of Nursing1014075459%7.5
Physical Therapy Assistant0333986166%6.4
Speech Language Pathologist0223856267%6.1
Nurse Aide in Training5053842426%8
Dietitian1013725054%7.4
Mental Health Service Worker2021471921%7.7
Occupational Therapy Assistant022322830%1.1
64 Certified Nursing Assistant
Coverage 100%
30 Registered Nurse
Coverage 100%
7 Clinical Nurse Specialist
Coverage 100%
6 Other Dietary Services Staff
Coverage 91%
By The Numbers

Community insights.

Bed count Info A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions. 81 Rank #43 / 72Bed count — State benchmarked This nursing home is ranked 43rd out of 72 nursing homes we track in Utah for bed count. Shows this facility's certified or reported bed count compared to other Utah facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Utah that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.

Smaller home · May offer a more intimate, personalized care environment.

Years of operating Info A longer operating history, which may indicate experience navigating regulations and delivering ongoing care. This is the number of years in operation under current management. Rank #47 / 63Years in operation — State benchmarked This nursing home is ranked 47th out of 63 nursing homes we track in Utah for years in operation. Shows how long this facility has been in operation compared to other Utah facilities. Longer operating histories may benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Utah that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
27 years
Walk Score Info Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation. Rank #56 / 81Walk Score — State benchmarked This nursing home is ranked 56th out of 81 nursing homes we track in Utah for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Utah facilities. Higher scores benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Utah that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
39 / 100
Occupancy rate Info Occupancy between 85% and 95% suggests balanced demand. Rank #11 / 58Occupancy rate — State benchmarked This nursing home is ranked 11th out of 58 nursing homes we track in Utah for occupancy. Shows this facility's occupancy rate versus the Utah average, with its Statewide rank out of 58. Higher occupancy signals strong local demand and financial stability. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Utah that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
90.1% This home usually has limited availability

Based on 73 residents and 81 beds. Source: CMS Provider Information, average daily residents (data as of Aug 2026)

Higher than the Utah average: 71.4%
Avg. Length of Stay Info Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
173 days

About This Community

License Details

Facility TypeNursing Care Facility
IssuanceSeptember 11, 1999
CountySalt Lake

Therapy & Rehabilitation

6 services
Short-Term Rehab
Post-Acute Rehabilitation
Post-Stroke Rehabilitation
Physical Therapy
Occupational Therapy
Speech Therapy

Staffing & Medical

7 services
Doctor on Staff
Wound CareCare for wounds such as pressure sores, surgical wounds, or ulcers, including assessment, dressing changes, and monitoring for infection.
Orthopedic CareMedical care for bone, joint, muscle, and connective-tissue problems, including injuries, arthritis, and mobility concerns. It may involve orthopedic specialists or treatment plans.
Diabetes Management
IV Therapy
COPD Care
Pain Management

Additional Services

1 service
Respite CareRespite care provides families and unpaid caregivers with short-term relief from caregiving duties. Care can range from a few hours to a few weeks.

Additional Policies & Features

Pets not allowed
Minimum Age65+

Amenities & Lifestyle

Volunteer Program

Faith & Spiritual Life

Religious AffiliationYes

Contact William E. Christoffersen Salt Lake Veterans Home

CMS Health Inspection History

Since 2022 · 4 years of data · Last health inspection Mar 2026

ALM Inspection Grade

97 / 100 Calculated from CMS inspection data for this community's nursing-home beds
How it compares

15 points above the Utah average for CMS-certified facilities (82/100)

Category breakdown

Citations Strong

42 severity-weighted points (12 deficiencies) · 2× lower than the typical CMS-certified UT facility (median: 75)

Enforcement Typical

1 enforcement action · about the same as the typical CMS-certified UT facility (median: 1) · $8,278 in fines

Persistence Strong

20 days to fix issues · much faster than the typical CMS-certified UT facility (median: 40)

Inspection grade: 97 out of 100, letter grade A+.
Total health inspections
4 ↑ 18% · UT 3.4This facility: 4, 18% above the Utah average of 3.4 (among Utah facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Total health citations
12 Rank #8 / 73Health citations — State benchmarked This nursing home is ranked 8th out of 73 nursing homes we track in Utah for health citations. Shows this facility's total health deficiency citations benchmarked to the Utah State average, with a ranking across all 73 UT facilities. Lower citation counts earn a better rank. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Utah that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.↓ 56% · UT 27.3This facility: 12, 56% below the Utah average of 27.3 (among Utah facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Citations per inspection
3 Rank #3 / 73Citations per inspection — State benchmarked This nursing home is ranked 3rd out of 73 nursing homes we track in Utah for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the Utah mean across 73 facilities with citation data. Lower is better. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Utah that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.↓ 62% · UT 7.83This facility: 3, 62% below the Utah average of 7.83 (among Utah facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Citation severity
100% corrected 12 of 12 citations corrected
Bar = mix of this home's 12 citations, not a state comparison

Lighter shade = corrected

Critical J–L
0 ↓ 100% · UT 0.6This facility: 0, 100% below the Utah average of 0.6 (among Utah facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Immediate jeopardy
Serious G–I
1 ↓ 62% · UT 2.6This facility: 1, 62% below the Utah average of 2.6 (among Utah facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Actual harm
Moderate D–F
11 ↓ 54% · UT 24This facility: 11, 54% below the Utah average of 24 (among Utah facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
No harm, more than minimal risk
Minor A–C
0 ↓ 100% · UT 0.1This facility: 0, 100% below the Utah average of 0.1 (among Utah facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
No harm, minimal risk

Latest inspection: Mar 19, 2026 · 3 citations, all corrected

Most cited category: Nutrition & Dietary, 4 of 12 citations · 5 categories in total

Citations history
Most recent first
Mar 19, 2026 3 citations
Administration moderate citation Corrected
Administration moderate citation Corrected
Nutrition moderate citation Corrected
Nov 12, 2025 1 citation
Nutrition serious citation Corrected
Feb 28, 2024 5 citations
Infection Control moderate citation Corrected
Nutrition moderate citation Corrected
Quality of Care moderate citation Corrected
Resident Rights moderate citation Corrected
Resident Rights moderate citation Corrected
Jun 09, 2022 3 citations
Administration moderate citation Corrected
Nutrition moderate citation Corrected
Resident Rights moderate citation Corrected
Top deficiency categories
Share of 12 citations
Nutrition & Dietary 4 deficiencies (33%)
Resident Rights 3 deficiencies (25%)
Administration 3 deficiencies (25%)
Infection Control 1 deficiency (8%)
Quality of Life & Care 1 deficiency (8%)
How citations are counted

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

11 of 12 citations resulted from standard inspections; and 1 of 12 resulted from complaint investigations.

Includes all CMS health inspection records for this property, which could include management/ownership changes.

Source

Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.

Show Inspection Reports

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Aug 2026)

Total fines on record $8K Rank #38 / 74Federal fines — State benchmarked This nursing home is ranked 38th out of 74 nursing homes we track in Utah for federal fines. Shows this facility's cumulative CMS federal fine dollars versus the Utah average among facilities with fines, and where it ranks among 74 facilities in the pool. Lower total dollars mean a better rank. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Utah that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
81% lower than Utah average

Utah average: $44K

Number of fines on record 1
38% fewer fines than Utah average

Utah average: 1.6

Payment denials on record Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than Utah average

Utah average: 0.3

Fines amount comparison
Fines amount comparison
This facility $8K
Utah average $44K
Penalty History

Penalties imposed by CMS in the past 3 years.

1 penalty in the past 3 years

Nov 12, 2025 · $8K

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Nov 12, 2025
$8K

Last updated: Aug 2026

Quality of care over time

How residents at this home fare on health outcomes and preventive care, compared with the Utah average.

Data as of Aug 2026 · CMS Care Compare

Long-stay quality rating Info CMS star rating for the care of long-stay residents, who live at the home for 100 days or more. It is built from the long-stay quality measures below. 5 stars is the best. 5 / 5 Significantly above average ↑ 25% · UT 4.0This facility: 5.0, 25% above the UT average of 4.0 (among UT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
High-risk clinical events Info Average of five long-stay measures: pressure ulcers, falls with major injury, unplanned weight loss, worsening ability to walk, and needing more help with daily activities. Each is the % of residents affected, so lower is better. 6.4 Score · lower is better ↓ 11% · UT 7.1This facility: 6.4, 11% below the UT average of 7.1 (among UT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Functional decline Info Average of three long-stay measures: needing more help with daily activities, worsening ability to walk, and loss of bowel or bladder control. Each is the % of residents affected, so lower is better. 16.8 Score · lower is better ↑ 4% · UT 16.0This facility: 16.8, 4% above the UT average of 16.0 (among UT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.

13 long-stay measures: 6 better, 5 worse, 2 near UT average

3 short-stay measures: 2 better, 1 without a benchmark

Breakdown by payment type

Medicare

10% of new residents, usually for short-term rehab.

Typical stay 29 days

Private pay

89% of new residents, often for short stays.

Typical stay 6 - 7 months

Medicaid

1% of new residents, often for long-term daily care.

Typical stay 1 - 2 years

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jun 2026)

Total residents 71
Medicaid
5
7% of residents
Private pay or other
66
93% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Nurse Aide Training

State-approved Nurse Aide Training and Competency Evaluation Program on-site

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 06/2025.

For-profit
Operated by a limited liability company.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$13.0MFiscal year ending 06/2025
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$1.2MFiscal year ending 06/2025
For-profit Operated by a limited liability company.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$13.0MFiscal year ending 06/2025 Rank #16 / 70Net patient revenue — State benchmarked This nursing home is ranked 16th out of 70 nursing homes we track in Utah. Shows this facility's net patient revenue compared to the Utah average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Utah that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$1.2MFiscal year ending 06/2025
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$232.7KFiscal year ending 06/2025
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #12 / 70Payroll costs — State benchmarked This nursing home is ranked 12th out of 70 nursing homes we track in Utah. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the Utah average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Utah that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
$7.3MFiscal year ending 06/2025 55.8% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #25 / 68Payroll % of net patient revenue — State benchmarked This nursing home is ranked 25th out of 68 nursing homes we track in Utah. Shows payroll as a percentage of net patient revenue versus the Utah average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Utah that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$4.6MFiscal year ending 06/2025
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$11.8MFiscal year ending 06/2025

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Most new residents arrive under private pay (89% of admissions), and a typical private pay stay runs around 6 - 7 months.

Admissions
148 total

Coverage residents most often arrive under.

Medicare 10%
Private pay 89%
Medicaid 1%
Discharges
154 total

Coverage residents most often leave under.

Medicare 3%
Private pay 95%
Medicaid 2%

Places of interest near William E. Christoffersen Salt Lake Veterans Home

Address 2.7 miles from city center Info Estimated distance in miles from Salt Lake City's city center to William E. Christoffersen Salt Lake Veterans Home's address, calculated via Google Maps. — 0.28 miles to nearest hospital (George E. Wahlen Department of Veterans Affairs Medical Center)

Calculate Travel Distance to William E. Christoffersen Salt Lake Veterans Home

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Compare Nursing Homes around Salt Lake City

Info below is compiled from CMS reports & the UT Dept. of Health & Human Services (DHHS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This Table NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break.
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. This is a proprietary Assisted Living Magazine grade. It is not a government rating. A dash means we have no inspection data for that facility.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Utah average is: 49.5% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
William E. Christoffersen Salt Lake Veterans Home ★ ★ ★ ★ ★
NH
MC
RC
SNF
Salt Lake City (University)
81
Facility 81
UT AVG 94
Rank #43 / 72
A+
90.1%
Facility 90.1%
UT AVG 71.4%
Rank #11 / 58
+26%
5.68
Facility 5.68
UT AVG 3.86
Rank #4 / 68
★ ★ ★ ★ ☆ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ +32%+47%
$8.3k
Facility $8.3k
UT AVG $43.9k
Rank #38 / 74
12
Facility 12
UT AVG 27.3
Rank #8 / 73
3.0
Facility 3.0
UT AVG 7.8
Rank #3 / 73
173-
39
Facility 39
UT AVG 52
Rank #56 / 81
Avalon Va Management LLC
$13.0MFiscal year ending 06/2025
Facility $13.0MFiscal year ending 06/2025
UT AVG $9.3M
Rank #16 / 70
$7.3MFiscal year ending 06/2025
Facility $7.3MFiscal year ending 06/2025
UT AVG $4.5M
Rank #12 / 70
55.8%Fiscal year ending 06/2025
Facility 55.8%Fiscal year ending 06/2025
UT AVG 49.5%
Rank #25 / 68
465150
City Creek Post Acute ★ ★ ★ ★ ☆
NH
SNF
Salt Lake City (East Central)
108
Facility 108
UT AVG 94
Rank #24 / 72
?
63.9%
Facility 63.9%
UT AVG 71.4%
Rank #40 / 58
-11%- ★ ★ ★ ☆ ☆ ★ ★ ★ ★ ☆ ★ ★ ★ ★ ★ -54%-
$0
Facility $0
UT AVG $43.9k
Rank #1 / 74
21
Facility 21
UT AVG 27.3
Rank #28 / 73
7.0
Facility 7.0
UT AVG 7.8
Rank #37 / 73
369-
75
Facility 75
UT AVG 52
Rank #10 / 81
Avenues Healthcare, Inc
$8.0MFiscal year ending 06/2025
Facility $8.0MFiscal year ending 06/2025
UT AVG $9.3M
Rank #39 / 70
$4.8MFiscal year ending 06/2025
Facility $4.8MFiscal year ending 06/2025
UT AVG $4.5M
Rank #30 / 70
59.9%Fiscal year ending 06/2025
Facility 59.9%Fiscal year ending 06/2025
UT AVG 49.5%
Rank #14 / 68
465072
Holladay Healthcare Center ★ ★ ★ ☆ ☆
NH
SNF
Salt Lake City
120
Facility 120
UT AVG 94
Rank #14 / 72
B+
66.4%
Facility 66.4%
UT AVG 71.4%
Rank #38 / 58
-7%
3.47
Facility 3.47
UT AVG 3.86
Rank #29 / 68
★ ★ ☆ ☆ ☆ ★ ★ ★ ☆ ☆ ★ ★ ★ ★ ★ -43%-10%
$0
Facility $0
UT AVG $43.9k
Rank #1 / 74
25
Facility 25
UT AVG 27.3
Rank #40 / 73
8.3
Facility 8.3
UT AVG 7.8
Rank #47 / 73
-80A+
72
Facility 72
UT AVG 52
Rank #15 / 81
Olympus Health, Inc
$11.3MFiscal year ending 06/2025
Facility $11.3MFiscal year ending 06/2025
UT AVG $9.3M
Rank #17 / 70
$6.7MFiscal year ending 06/2025
Facility $6.7MFiscal year ending 06/2025
UT AVG $4.5M
Rank #16 / 70
58.7%Fiscal year ending 06/2025
Facility 58.7%Fiscal year ending 06/2025
UT AVG 49.5%
Rank #28 / 68
465109
Life Care Center of Bountiful ★ ★ ★ ☆ ☆
NH
SNF
Woods Cross
100
Facility 100
UT AVG 94
Rank #29 / 72
C-
70.8%
Facility 70.8%
UT AVG 71.4%
Rank #33 / 58
-1%
3.24
Facility 3.24
UT AVG 3.86
Rank #49 / 68
★ ★ ☆ ☆ ☆ ★ ★ ☆ ☆ ☆ ★ ★ ★ ★ ★ -25%-16%
$51.9k
Facility $51.9k
UT AVG $43.9k
Rank #61 / 74
21
Facility 21
UT AVG 27.3
Rank #28 / 73
4.2
Facility 4.2
UT AVG 7.8
Rank #15 / 73
471-
62
Facility 62
UT AVG 52
Rank #35 / 81
Monument Health Bountiful LLC
$5.4MFiscal year ending 12/2024
Facility $5.4MFiscal year ending 12/2024
UT AVG $9.3M
Rank #51 / 70
$3.4MFiscal year ending 12/2024
Facility $3.4MFiscal year ending 12/2024
UT AVG $4.5M
Rank #40 / 70
61.8%Fiscal year ending 12/2024
Facility 61.8%Fiscal year ending 12/2024
UT AVG 49.5%
Rank #3 / 68
465112
Sandstone Holladay ★ ★ ★ ☆ ☆
NH
SNF
Salt Lake City
77
Facility 77
UT AVG 94
Rank #47 / 72
B+
84.9%
Facility 84.9%
UT AVG 71.4%
Rank #22 / 58
+19%
3.69
Facility 3.69
UT AVG 3.86
Rank #18 / 68
★ ★ ☆ ☆ ☆ ★ ★ ★ ☆ ☆ ★ ★ ★ ★ ★ +12%-5%
$17.9k
Facility $17.9k
UT AVG $43.9k
Rank #46 / 74
28
Facility 28
UT AVG 27.3
Rank #50 / 73
9.3
Facility 9.3
UT AVG 7.8
Rank #54 / 73
365-
27
Facility 27
UT AVG 52
Rank #66 / 81
Willow Wood Nursing & Rehab LLC
$7.8MFiscal year ending 06/2025
Facility $7.8MFiscal year ending 06/2025
UT AVG $9.3M
Rank #32 / 70
$3.5MFiscal year ending 06/2025
Facility $3.5MFiscal year ending 06/2025
UT AVG $4.5M
Rank #46 / 70
44.7%Fiscal year ending 06/2025
Facility 44.7%Fiscal year ending 06/2025
UT AVG 49.5%
Rank #65 / 68
465074

Rank badges are statewide and care-type specific: each nursing home is ranked against every other UT nursing home we track that reports that metric, not just the 5 on this page. See how we rank facilities

Financial Assistance for
Nursing Home in Utah

William E. Christoffersen Salt Lake Veterans Home is located in Salt Lake City, Utah.
Here are the financial assistance programs available to residents in Utah.

Get Financial aid guidance

Aging Waiver

UT Medicaid Aging Waiver

Age 65+
General Utah resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
UT

Rural challenges; waitlists possible.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($65/day) Home modifications ($1,500 avg.)

Utah Alternatives Program

UT Alternatives

Age 60+
General Utah resident, at risk of nursing home.
Income Limits ~$2,000/month individual, varies
Asset Limits $5,000 individual
UT

Limited funding; rural focus.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Transportation (~5 trips/month)

Older Americans Act (OAA) Services

Utah OAA Services

Age 60+
General UT resident; no income/asset limits.
Income Limits (2025) None; donations encouraged.
Asset Limits Not assessed.
UT

12 AAAs; includes Meals on Wheels; rural emphasis.

Benefits
Meals (~$5-$7/meal) Transportation Homemaker services (~4 hours/week) Respite (5 days/year) Legal aid

Medicare Savings Program (MSP)

Utah Medicare Savings Program

Age 65+ or disabled
General UT resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
UT

Includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Home Energy Assistance Target (HEAT) Program

Utah HEAT Program

Age 60+ prioritized
General UT resident, low-income household.
Income Limits (2025) ~$3,970/month 185% FPL
Asset Limits Not assessed.
UT

Covers gas, electric, propane; emergency aid available.

Benefits
Heating/cooling aid ($300-$1,000/season) Crisis aid ($500 max)

Utah Caregiver Support Program

Utah Family Caregiver Support Program (FCSP)

Age —
General Caregivers of 60+ needing care or 55+ caregivers of others; UT resident; 2+ ADLs.
Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year
Asset Limits Not assessed.
UT

Includes grandparent caregivers; serves ~1,500 annually.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Training Supplies (~$500/year)

VA Aid and Attendance (A&A) and Housebound Benefits

Utah VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General UT resident, wartime service, ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth
UT

Supports rural veterans; high demand near VA centers.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Property Tax Abatement and Deferral Programs

Utah Circuit Breaker and Deferral Programs

Age 66+ (abatement) or 75+ (deferral)
General UT resident 10+ months/year, homeowner.
Income Limits (2025) ~$40,000/year (household, abatement); no limit for deferral.
Asset Limits Not assessed; home value < ~$500,000 typical.
UT

Abatement up to $1,200; deferral accrues interest (2.5%-5%).

Benefits
Tax relief (~$500-$1,200/year) or deferral (postpones payment)

Senior Farmers’ Market Nutrition Program (SFMNP)

Utah SFMNP

Age 60+
General UT resident, low-income.
Income Limits (2025) ~$2,322/month 185% FPL
Asset Limits Not assessed.
UT

Vouchers (~$50/season); serves ~5,000 via 12 AAAs.

Benefits
Vouchers (~$50/season) for produce at farmers’ markets

Frequently Asked Questions about William E. Christoffersen Salt Lake Veterans Home

What neighborhood is William E. Christoffersen Salt Lake Veterans Home in?

William E. Christoffersen Salt Lake Veterans Home is in the University neighborhood of Salt Lake City.

Is William E. Christoffersen Salt Lake Veterans Home in a walkable area?

William E. Christoffersen Salt Lake Veterans Home has a walk score of 39. Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.

What is the occupancy rate at William E. Christoffersen Salt Lake Veterans Home?

William E. Christoffersen Salt Lake Veterans Home's occupancy is 90.1%.

How long has William E. Christoffersen Salt Lake Veterans Home been in business?

William E. Christoffersen Salt Lake Veterans Home has been operating for approximately 27 years, based on available licensing and registration records.

Are pets allowed at William E. Christoffersen Salt Lake Veterans Home?

No, William E. Christoffersen Salt Lake Veterans Home has a no-pet policy.

What is the best email address for William E. Christoffersen Salt Lake Veterans Home?

The team at William E. Christoffersen Salt Lake Veterans Home can be reached at media.inquiry@avalonhealthcare.com.

Does William E. Christoffersen Salt Lake Veterans Home operate as a for-profit or non-profit?

William E. Christoffersen Salt Lake Veterans Home is registered as a for-profit in UT.

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