Arkansas average 4.2
Last Health inspection on Oct 2024

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Under the same management as Westwood, Windcrest Health and Rehabilitation is a skilled nursing community focused on providing the best care for seniors. With an emphasis on memory care, long-term and short-term lifestyle promotes an environment where residents continuously still grow as individuals in a nurturing environment that ensures maximizing each and everyone’s quality of life. Westwood is dedicated to providing a unique, customized solution to better senior care that matters.
Westwood boasts its cutting-edge technology for long-term care and short-term rehabilitation; they find the balance between therapy services and comfortable living. They ensure that a team of dedicated professionals gives residents full attention and comprehensive services.
Occupancy lower than 85% suggests more openings may be available.
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
19% of new residents, usually for short-term rehab.
59% of new residents, often for short stays.
22% of new residents, often for long-term daily care.
Windcrest Health and Rehabilitation is legally operated by Windcrest Health and Rehab, Inc., and administrated by Miranda Hendrickson.
In Arkansas, the Department of Human Services, Office of Long Term Care is authorized to conduct unannounced inspections and issue official quality of care reports for all senior living providers.
| Metric | This Facility | AR Average | vs. AR Avg |
|---|---|---|---|
|
Total deficiencies
| 27 | 21 | This facility has 29% more total deficiencies than a typical Arkansas nursing home (27 vs. AR avg 21).↑ 29% worse |
|
Deficiencies per year
| 6.8 | 5.3 | This facility has 28% more deficiencies per year than a typical Arkansas nursing home (6.8 vs. AR avg 5.3).↑ 28% worse |
This facility’s inspection record is mixed, showing recurring issues with resident care, medication management, and environmental sanitation. The most recent inspection on October 31, 2024, cited eight deficiencies including unsafe medication practices, poor food safety, and failure to maintain resident hygiene and timely care plans. Earlier inspections flagged medication storage problems, unsafe equipment, and inadequate supervision during treatments, indicating inconsistent compliance over time.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsArkansas average 4.2
Last Health inspection on Oct 2024
Arkansas average 21.8
Arkansas average 5.32
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
28 of 29 citations resulted from standard inspections; and 1 of 29 resulted from complaint investigations.
Arkansas average: 0.4
Arkansas average: 0.2
Windcrest Health and Rehabilitation is located in Springdale, Arkansas.
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2.5 miles from city center
Estimated distance in miles from Springdale's city center to Windcrest Health and Rehabilitation's address, calculated via Google Maps.
— 0.36 miles to nearest hospital (Kimberly Burner, MD)
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This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Manages medical care and health needs.
No contractors work on this role.
Assists with medical care and medications.
No contractors work on this role.
Helps with daily care and mobility.
No contractors work on this role.
Total hours from contractors
424 contractor hours this quarter
| Certified Nursing Assistant | 34 | 0 | 34 | 12,240 | 91 | 100% | 8.4 |
| Licensed Practical Nurse | 8 | 0 | 8 | 3,947 | 91 | 100% | 8.8 |
| RN Director of Nursing | 3 | 0 | 3 | 1,761 | 85 | 93% | 8.3 |
| Administrator | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| Nurse Aide in Training | 3 | 0 | 3 | 520 | 59 | 65% | 6.9 |
| Dental Services Staff | 1 | 0 | 1 | 508 | 64 | 70% | 7.9 |
| Other Dietary Services Staff | 1 | 0 | 1 | 466 | 63 | 69% | 7.4 |
| Clinical Nurse Specialist | 4 | 0 | 4 | 337 | 57 | 63% | 5.1 |
| Registered Nurse | 1 | 0 | 1 | 209 | 23 | 25% | 9.1 |
| Speech Language Pathologist | 0 | 2 | 2 | 196 | 57 | 63% | 3.4 |
| Qualified Social Worker | 0 | 3 | 3 | 90 | 58 | 64% | 1.5 |
| Physical Therapy Aide | 0 | 4 | 4 | 82 | 56 | 62% | 1.5 |
| Respiratory Therapy Technician | 0 | 3 | 3 | 42 | 22 | 24% | 1.9 |
| Physical Therapy Assistant | 0 | 6 | 6 | 16 | 13 | 14% | 1.2 |
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
The information below is reported by the Arkansas Department of Human Services, Office of Long Term Care.
| Edgewood Health and Rehabilitation |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Springdale | 102 | 79.9% | +12% | 4.56 | -87% | -2% | 0 | 18 | 4.5 | - | 84 | - | 37 | Tracie Jones | $12.5M | $3.6M | 29% | 45428 | ||||
| Shiloh Health and Rehab |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | Springdale (Bethel Heights) | 140 | 63.2% | -11% | 4.23 | -40% | -9% | 0 | 14 | 4.7 | - | 105 | - | 23 | Denny Ledford | $8.4M | $3.6M | 42.9% | 45427 | ||||
| Windcrest Health and Rehabilitation |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Springdale (Berryfield Apartments) | 70 | 81.7% | +15% | 5.05 | -76% | +8% | 0 | 29 | 7.3 | - | 54 | A+ | 29 | Kimberly Burner | $7.2M | $2.6M | 36.4% | 45367 | ||||
| Springdale Health and Rehab |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Springdale | 140 | 66.0% | -7% | 4.41 | -53% | -6% | 0 | 33 | 8.3 | - | 114 | - | 43 | Beverly Gallagher | $8.6M | $4.4M | 51.2% | 45167 | ||||
| westwood-health-and-rehabilitation |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Springdale (South West End Street) | 85 | 76.1% | +7% | 5.10 | -15% | +9% | 1 | 20 | 5.0 | 2 | 54 | A+ | 78 | Bilal Naeem | $8.0M | $2.9M | 36.7% | 45371 |
Historical financial and operational data for Windcrest Health and Rehabilitation based on CMS SNF Cost Reports.
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Windcrest Health and Rehabilitation is in the Berryfield Apartments neighborhood of Springdale.
The legal owner and operator of Windcrest Health and Rehabilitation is Windcrest Health and Rehab, Inc..
Windcrest Health and Rehabilitation has a walk score of 29. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
Miranda Hendrickson is the administrator of Windcrest Health and Rehabilitation.
Windcrest Health and Rehabilitation has 70 beds.
Yes — there are 18 photos of Windcrest Health and Rehabilitation in the photo gallery on this page.
(479) 756-9000 will put you in contact with the team at Windcrest Health and Rehabilitation.

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