Windcrest Health and Rehabilitation

Windcrest Health and Rehabilitation is a Nursing Home in Arkansas

Windcrest Health and Rehabilitation is a Nursing Home in Arkansas

Windcrest Health and Rehabilitation

2455 Lowell Rd, Springdale, AR 72764 View Map

Windcrest Health and Rehabilitation is a Nursing Home in Arkansas

Windcrest Health and Rehabilitation is a Nursing Home in Arkansas

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Overview of Windcrest Health and Rehabilitation

Under the same management as Westwood, Windcrest Health and Rehabilitation is a skilled nursing community focused on providing the best care for seniors. With an emphasis on memory care, long-term and short-term lifestyle promotes an environment where residents continuously still grow as individuals in a nurturing environment that ensures maximizing each and everyone’s quality of life. Westwood is dedicated to providing a unique, customized solution to better senior care that matters.
Westwood boasts its cutting-edge technology for long-term care and short-term rehabilitation; they find the balance between therapy services and comfortable living. They ensure that a team of dedicated professionals gives residents full attention and comprehensive services.

(830) 393-2827

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 5.05/day Arkansas avg: 4.67/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
4/5
Arkansas avg: 3.1/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
3/5
Arkansas avg: 2.9/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
3/5
Arkansas avg: 3.2/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
5/5
Arkansas avg: 3.7/5

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 70

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Arkansas average
Occupancy rate 81.7%
Residents per day (avg) 54
Occupancy rate
81.7%
Residents per day (avg)
54

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

19% of new residents, usually for short-term rehab.

Typical stay 5 - 6 months

Private pay

59% of new residents, often for short stays.

Typical stay 2 - 3 months

Medicaid

22% of new residents, often for long-term daily care.

Typical stay 3 - 4 years

Finances and operations

Proprietary home
Corporation
Home revenue
$7.2M
Profit
$250.6K
Proprietary home Corporation
Home revenue
$7,243,152.00
Profit
$250,601.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$2.6M
36.4% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$4.4M
Total costs $7.0M
Bed community size
70-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score
Walk Score: 29 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Facility Type
Skilled Nursing Facility with dual certified beds (Medicaid /Medicare)

Additional licensing details

Business type: Corporation
CMS Certification Number: 45367
Certification type: XIX/XVIII
County: Washington

Ownership & operating entity

Windcrest Health and Rehabilitation is legally operated by Windcrest Health and Rehab, Inc., and administrated by Miranda Hendrickson.

Type Of Units

Medicaid and Medicare
70 units
Total beds
70 units

Contact Information

Fax: 479-751-1111

Types of Care at Windcrest Health and Rehabilitation

Memory Care Nursing Home Respite Care
Contact Windcrest Health and Rehabilitation

Compare Nursing Homes around Springdale

The information below is reported by the Arkansas Department of Human Services, Office of Long Term Care.
Edgewood Health and Rehabilitation
SNF

Nursing Homes 24/7 care needed

Springdale
102
No
-
37
JONES, TRACIE
79.9%
$12,507,364.00
$3,634,521.00
29.1%
83.90
5/5
4.5556
4/5
3/5
5/5
-
18
-
-87%
-2%
+12%
​​Shiloh Health and Rehab
IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

SNF

Nursing Homes 24/7 care needed

Springdale (Bethel Heights)
115
No
-
23
LEDFORD, DENNY
63.2%
$8,389,704.00
$3,598,305.00
42.9%
105.00
5/5
4.2287
4/5
3/5
5/5
-
14
-
-40%
-9%
-11%
Windcrest Health and Rehabilitation
MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

RC

Respite Care

Springdale
70
No
A+
29
BURNER, KIMBERLY
81.7%
$7,236,677.00
$2,638,202.00
36.5%
53.60
4/5
5.0548
3/5
3/5
5/5
-
29
-
-76%
+8%
+15%
Springdale Health and Rehab
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Springdale
140
No
-
43
GALLAGHER, BEVERLY
66.0%
$8,623,134.00
$4,415,930.00
51.2%
113.70
2/5
4.4081
2/5
2/5
4/5
-
33
-
-53%
-6%
-7%
westwood-health-and-rehabilitation
SNF

Nursing Home 24/7 care needed

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

RC

Respite Care

Springdale
85
No
A+
78
NAEEM, BILAL
76.1%
$7,951,790.00
$2,926,870.00
36.8%
54.00
2/5
5.1005
1/5
4/5
5/5
1
20
2
-15%
+9%
+7%

Places of interest near Windcrest Health and Rehabilitation

Address 2.5 miles from city center — 0.36 miles to nearest hospital (Kimberly Burner, MD)

Address 2455 Lowell Rd, Springdale, AR 72764

Calculate Travel Distance to Windcrest Health and Rehabilitation

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

75
Total Staff
57
Employees
18
Contractors
21,452
Total Hours (Quarter)
30
Avg Staff/Day
7.9
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse19.1 No
Licensed Practical Nurse88.8 No
Certified Nursing Assistant348.4 No
Staff by Category
Administration
1 staff
8hs shift avg
Nursing Staff
49 staff
8.4hs shift avg
Physicians & Practitioners
5 staff
6.5hs shift avg
Therapy Services
15 staff
2.3hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
3 staff
1.5hs shift avg
Dietary Services
1 staff
7.4hs shift avg
Other Services
1 staff
7.9hs shift avg
Contractor Analysis
2%
of total hours from contractors
424 contractor hours this quarter
Qualified Social Worker: 3 Respiratory Therapy Technician: 3 Physical Therapy Aide: 4 Speech Language Pathologist: 2 Physical Therapy Assistant: 6
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant3403412,24091100%8.4
Licensed Practical Nurse8083,94791100%8.8
RN Director of Nursing3031,7618593%8.3
Administrator1015206571%8
Nurse Practitioner1015206571%8
Nurse Aide in Training3035205965%6.9
Dental Services Staff1015086470%7.9
Other Dietary Services Staff1014666369%7.4
Clinical Nurse Specialist4043375763%5.1
Registered Nurse1012092325%9.1
Speech Language Pathologist0221965763%3.4
Qualified Social Worker033905864%1.5
Physical Therapy Aide044825662%1.5
Respiratory Therapy Technician033422224%1.9
Physical Therapy Assistant066161314%1.2

Health Inspection History

Total Health inspections 4
5% below Arkansas average
Arkansas average: 4.2

Last Health inspection on Oct 2024

Total Health citations 29
33% above Arkansas average
Arkansas average: 21.8

7.25 citations per inspection (avg)

Citations origin

Citations can result from standard inspections or complaint-based investigations.

Standard inspections 28 citations
Complaint investigations 1 citations
Breakdown of citations
Critical Health citations 0
100% below Arkansas average
Arkansas average: 0.4
Serious Health citations 0
100% below Arkansas average
Arkansas average: 0.2
Moderate Health citations 29

Minor Health citations 0
Citations history (last 3 years)
Nutrition moderate citation Oct 31, 2024
Corrected

Nutrition moderate citation Oct 31, 2024
Corrected

Pharmacy moderate citation Oct 31, 2024
Corrected

Quality of Care moderate citation Oct 31, 2024
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit Corporation
Part of: Windcrest Health and Rehab Inc
Resident Census by Payment Source
49 Total Residents
Medicare 2 (4.1%)
Medicaid 47 (95.9%)
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score 5.0
35% better than Arkansas average
Arkansas average: 7.7
Functional decline score 9.9
26% better than Arkansas average
Arkansas average: 13.3
Long-Stay Resident Measures
Daily care & independence

Need for Help with Daily Activities Increased 10.1%
13% below Arkansas average.

Walking Ability Worsened 7.6%
43% below Arkansas average.

Low Risk Long-Stay Residents with Bowel/Bladder Incontinence 12.0%
21% below Arkansas average.
Safety & clinical stability

Falls with Major Injury 0.5%
87% below Arkansas average.

High Risk Residents with Pressure Ulcers 4.7%
1% below Arkansas average.

Urinary Tract Infection 0.5%
60% below Arkansas average.
Emotional & behavioral wellbeing

Depressive Symptoms 1.1%
30% below Arkansas average.

Antipsychotic Use 4.0%
62% below Arkansas average.
Preventive care

Pneumococcal Vaccine 99.5%
5% above Arkansas average.

Influenza Vaccine 98.0%
2% above Arkansas average.
Nutrition & physical health

Lost Too Much Weight 2.2%
56% below Arkansas average.
Short-stay resident measures
Pneumococcal Vaccine 76.6%

5% worse than Arkansas average
Antipsychotic medication increase 0.0%

100% better than Arkansas average
Influenza Vaccine 66.7%

14% worse than Arkansas average

Guides for Better Senior Living

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Financial Aid for Arkansas Seniors

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ARChoices

Arkansas Medicaid ARChoices

Age 65+ or 21+ with disability, Arkansas resident, Medicaid- eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Rural focus; possible waitlists.

Choices in Living Resource Center

Arkansas Choices in Living

Age 60+, Arkansas resident.

No strict limit; prioritizes low-income.

Not applicable.

Limited direct funding; mostly referral-based.

Living Choices Assisted Living Waiver

Arkansas Medicaid Living Choices Assisted Living Waiver

Age 65+, Arkansas resident, requires nursing home-level care, lives in a Level II assisted living facility.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple); spousal rules apply.

Limited provider network; excludes Level I facilities (no nursing services).

Program of All-Inclusive Care for the Elderly (PACE)

Arkansas Medicaid PACE

Age 55+, Arkansas resident, nursing home-level care, safe with PACE support.

~$2,829/month (300% FBR).

$2,000 (individual), $3,000 (couple).

Limited geographic availability.

Arkansas State Plan Personal Care

Arkansas Medicaid Personal Care Program

Any age, Arkansas resident, needs ADL/IADL help, Medicaid-eligible.

~$1,004/month (individual).

$9,660 (individual), $14,470 (couple).

No nursing home-level care requirement.

Senior Community Service Employment Program (SCSEP)

Arkansas SCSEP (federally funded, state-administered)

Age 55+, unemployed, low-income, Arkansas resident.

~$1,983/month (125% FPL).

Not specified.

Priority for veterans, rural residents.

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