Hayes Manor
Assisted Living, Independent Living, Memory Care & Residential Care · Philadelphia, PA

Hayes Manor

Assisted Living, Independent Living, Memory Care & Residential Care · Philadelphia, PA

Overview of Hayes Manor

Overlooking the beautiful scenery located on Belmont Avenue, Philadelphia, PA, Hayes Manor is an exceptional retirement community that offers various care options including personal care, memory care, and 24-hour care. As a non-profit retirement home, Hayes Manor features 12 independent living apartments with breathtaking sceneries and 53 spacious personal care rooms. With a professional team of nurses and nurse assistants, Hayes Manor provides comfortable stay and quality care to its residents.

Hayes Manor is a serene retirement community that provides safe and comfortable accommodations to its residents. Here, they ensure the quality of life of the seniors through daily activities such as Bingo, exercise classes, yoga, arts and crafts, and computer classes. Hayes Manor also features a weekly social hour that residents may participate in. Healthy meals are provided three times a day with morning and evening snacks. Soaking in the serenity of the community, Hayes Manor ensures a comfortable retirement.

By The Numbers

Community insights.

Bed count Info A moderately sized community that may balance personal attention with shared amenities and social activities. 65 Rank #377 / 552Bed count — State benchmarkedThis home is ranked 377th out of 552 homes we track in Pennsylvania for bed count. Shows this facility's certified or reported bed count compared to other Pennsylvania facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Smaller home · May offer a more intimate, personalized care environment.

Walk Score Info Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities. Rank #248 / 657Walk Score — State benchmarkedThis home is ranked 248th out of 657 homes we track in Pennsylvania for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Pennsylvania facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
54 / 100
Occupancy rate Info Occupancy lower than 85% suggests more openings may be available. Rank #379 / 494Occupancy rate — State benchmarkedThis home is ranked 379th out of 494 homes we track in Pennsylvania for occupancy. Shows this facility's occupancy rate versus the Pennsylvania average, with its Statewide rank out of 494. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
57% This home usually has availability
Lower than the Pennsylvania average: 78.7%
Occupied beds
37 / 65
BBB Rating Info An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
A+ Not Accredited
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About this community

License Details

Facility TypePersonal Care Homes
IssuanceAugust 22, 2025
ExpirationAugust 22, 2026 Expires in 6 days
CountyPhiladelphia
License LevelFULL
License Number142230

Ownership & Operating Entity

Hayes Manor is legally operated by Hayes Manor Inc.

Profit StatusNonprofit

State Inspection Report (PA)

August 22, 2025
42 Total Daily Staff PA avg: 76.9 Rank #282 / 357 Total Daily Staff — State benchmarked This home is ranked 282nd out of 357 homes we track in Pennsylvania for total daily staff. Shows this facility's total daily staff compared to the Pennsylvania average among 357 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
32 Waking Staff
0 Resident Support Staff
37 Residents Served
4 Hospice Residents

Resident Conditions (PA)

Age 60+ 37 (100%)
Mobility Need 5 (14%)
Mental Illness 13 (35%)
Intellectual Disability 2 (5%)
Supplemental Security Income 5 (14%)

Contact Hayes Manor

Inspection History

In Pennsylvania, the Department of Human Services (for assisted living facilities) and the Department of Health (for nursing homes) conduct unannounced inspections to verify adherence to state regulations.

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Pennsylvania state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. PA average 4 Worse Metrics worse than Pennsylvania average:
• Total citations (10% above)
• Citations per inspection (15% above)
• Inspections with citations (25% above)
• Inspection citation rate (24% above)
2 Better Metrics better than Pennsylvania average:
• Total complaints (25% below)
• Complaints per year (25% below)

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityPA Averagevs. PA Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 6963 This facility has 10% more total citations than a typical Pennsylvania assisted living residence (69 vs. PA avg 63).↑ 10% worse Rank #354 / 478 Total citations — State benchmarked This home is ranked 354th out of 478 homes we track in Pennsylvania for total citations. Shows this facility's total citations compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Citations per inspection Info Average citations per inspection. 5.85.05 This facility has 15% more citations per inspection than a typical Pennsylvania assisted living residence (5.8 vs. PA avg 5.05).↑ 15% worse Rank #358 / 478 Citations per inspection — State benchmarked This home is ranked 358th out of 478 homes we track in Pennsylvania for citations per inspection. Shows this facility's citations per inspection compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityPA Averagevs. PA Avg
Total inspections Info Combined count of all inspections conducted at this facility. 1211 This facility has had 9% more total inspections than the Pennsylvania average (12 vs. PA avg 11). More inspections can mean more regulatory scrutiny rather than worse care.↑ 9% more
Inspections with citations Info Inspections that resulted in at least one regulatory citation. 108 This facility has 25% more inspections with citations than a typical Pennsylvania assisted living residence (10 vs. PA avg 8).↑ 25% worse
Inspection citation rate Info Percentage of inspections that resulted in at least one citation. 83%67% This facility has 16 percentage points higher inspection citation rate than a typical Pennsylvania assisted living residence (83% vs. PA avg 67%).↑ 16% worse Rank #385 / 478 Inspection citation rate — State benchmarked This home is ranked 385th out of 478 homes we track in Pennsylvania for % of inspections with citations. Shows this facility's % of inspections with citations compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityPA Averagevs. PA Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 34 This facility has 25% fewer total complaints than a typical Pennsylvania assisted living residence (3 vs. PA avg 4).↓ 25% better Rank #242 / 478 Total complaints — State benchmarked This home is ranked 242nd out of 478 homes we track in Pennsylvania for complaint inspections. Shows this facility's complaint inspections compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Complaints per year Info Average complaints per year since 2021. 0.60.8 This facility has 25% fewer complaints per year than a typical Pennsylvania assisted living residence (0.6 vs. PA avg 0.8).↓ 25% better

What does this home offer?

Pets allowed icon
Pets allowed icon

No pets allowed

Housing options icon
Housing options icon

Housing Options: Private Room / Apartment

Building type icon
Building type icon

Building Type: 3-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Places of interest near Hayes Manor

Address 4.2 miles from city center Info Estimated distance in miles from Philadelphia's city center to Hayes Manor's address, calculated via Google Maps. — 2.87 miles to nearest hospital (Penn Presbyterian Medical Center)

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Compare Assisted Living around Philadelphia

Info below is compiled from the PA Depts. of Human Services & Health, senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RESC (Residential Care): Personal care and daily-living support in a smaller, more intimate residential setting. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Number of inspections triggered by complaints or allegations. Useful for spotting facilities that receive frequent complaint-driven scrutiny.
Share of inspections that resulted in citations, expressed as a percentage of total inspections in the window.
Total count of citations (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of citations this facility receives each time it's inspected, calculated as total citations ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
Reported profit orientation for the operator or facility (e.g. for-profit vs nonprofit), as provided in state licensing or disclosure data.
Total daily staff count from Pennsylvania inspection/licensing data (headcount snapshot), when reported.
The total number of staff employed per resident. A number greater than or = to 1 is a positive care signal.
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
Atria Center City
AL
IL
MC
Philadelphia (Center City)
165
Facility 165
PA AVG 94
Rank #39 / 552
Yes
96
Facility 96
PA AVG 47
Rank #4 / 657
Wg Center City Sh LLC21
9
Facility 9
PA AVG 4
Rank #449 / 478
71%
Facility 71%
PA AVG 67.4%
Rank #273 / 478
139
Facility 139
PA AVG 63
Rank #430 / 478
6.6
Facility 6.6
PA AVG 5.1
Rank #383 / 478
For-Profit
170
Facility 170
PA AVG 76.9
Rank #6 / 357
1.35
67.3%
Facility 67.3%
PA AVG 69.7%
Rank #285 / 494
Studio / Suite / 1 Bed / 2 Bed-
The 501
AL
IL
MC
Ambler (Willowmere)
118
Facility 118
PA AVG 94
Rank #144 / 552
Yes
37
Facility 37
PA AVG 47
Rank #405 / 657
Sblp Upper Dublin Opco LLC5
2
Facility 2
PA AVG 4
Rank #184 / 478
80%
Facility 80%
PA AVG 67.4%
Rank #358 / 478
27
Facility 27
PA AVG 63
Rank #164 / 478
5.4
Facility 5.4
PA AVG 5.1
Rank #333 / 478
For-Profit
129
Facility 129
PA AVG 76.9
Rank #37 / 357
1.40
78.0%
Facility 78.0%
PA AVG 69.7%
Rank #179 / 494
1 bed / 2 bed-
Sunrise of Haverford
AL
HOS
MC
Haverford
98
Facility 98
PA AVG 94
Rank #230 / 552
Yes
82
Facility 82
PA AVG 47
Rank #67 / 657
Szr Haverford Al Opco LLC13
8
Facility 8
PA AVG 4
Rank #430 / 478
62%
Facility 62%
PA AVG 67.4%
Rank #176 / 478
61
Facility 61
PA AVG 63
Rank #328 / 478
4.7
Facility 4.7
PA AVG 5.1
Rank #289 / 478
For-Profit
84
Facility 84
PA AVG 76.9
Rank #135 / 357
1.75
49.0%
Facility 49.0%
PA AVG 69.7%
Rank #427 / 494
Studio / 1 Bed / 2 BedA+
Brightview Devon
AL
IL
MC
Wayne
95
Facility 95
PA AVG 94
Rank #239 / 552
Yes
74
Facility 74
PA AVG 47
Rank #117 / 657
Bh Brightview Devon Opco, LLC13
2
Facility 2
PA AVG 4
Rank #184 / 478
77%
Facility 77%
PA AVG 67.4%
Rank #331 / 478
71
Facility 71
PA AVG 63
Rank #358 / 478
5.5
Facility 5.5
PA AVG 5.1
Rank #341 / 478
For-Profit
137
Facility 137
PA AVG 76.9
Rank #27 / 357
1.88
73.7%
Facility 73.7%
PA AVG 69.7%
Rank #226 / 494
Studio / 1 Bed / 2 Bed-
Hayes Manor
AL
IL
MC
RESC
Philadelphia (Wynnefield)
65
Facility 65
PA AVG 94
Rank #377 / 552
No
54
Facility 54
PA AVG 47
Rank #248 / 657
Hayes Manor Inc12
3
Facility 3
PA AVG 4
Rank #242 / 478
83%
Facility 83%
PA AVG 67.4%
Rank #385 / 478
69
Facility 69
PA AVG 63
Rank #354 / 478
5.8
Facility 5.8
PA AVG 5.1
Rank #358 / 478
Non-Profit
42
Facility 42
PA AVG 76.9
Rank #282 / 357
1.14
56.9%
Facility 56.9%
PA AVG 69.7%
Rank #379 / 494
Private Room / ApartmentA+

Financial Assistance for
Assisted Living in Pennsylvania

Hayes Manor is located in Philadelphia, Pennsylvania.
Here are the financial assistance programs available to residents in Pennsylvania.

Get Financial aid guidance

Community HealthChoices (CHC)

PA Medicaid CHC

Age 65+ or disabled
General Pennsylvania resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple) (excludes home, car).
PA

Managed care model; high urban demand (e.g., Philadelphia, Pittsburgh).

Benefits
Personal care (5-7 hours/day, e.g., bathing, dressing) Respite care (up to 240 hours/year) Adult day care ($70/day) Home modifications ($1,500 avg.)

Pennsylvania OPTIONS Program

PA OPTIONS

Age 60+
General Pennsylvania resident, at risk of nursing home placement.
Income Limits ~$2,000/month individual, varies by region
Asset Limits $8,000 individual
PA

Cost-sharing required above certain income; rural/urban balance.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Adult day care (~$70/day) Transportation (~5 trips/month)

Living Independence for the Elderly (LIFE)

Pennsylvania LIFE (PACE)

Age 55+
General PA resident (specific counties), NFLOC, safe with LIFE support.
Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.
Asset Limits $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
PA

16 providers in 25 counties (e.g., Allegheny, Luzerne); LIFE branding unique to PA.

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Respite Therapies

Medicare Savings Program (MSP)

Pennsylvania Medicare Savings Program

Age 65+ or disabled
General PA resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
PA

Three tiers; includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Family Caregiver Support Program (FCSP)

Pennsylvania Family Caregiver Support Program

Age
General Caregivers of 60+ needing care or 55+ caregivers of others; PA resident; functional needs (2+ ADLs).
Income Limits (2025) No strict cap; reimbursements up to $600/month if care recipient income < ~$2,322/month 185% FPL
Asset Limits Not assessed; need-based.
PA

High demand; includes grandparent caregivers.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Supplies (~$2,000/year) Caregiver training

VA Aid and Attendance (A&A) and Housebound Benefits

Pennsylvania VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General PA resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
PA

High veteran population; supports rural/urban care needs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Property Tax/Rent Rebate Program (PTRR)

Pennsylvania Property Tax/Rent Rebate Program

Age 65+
General PA resident, homeowner/renter (or widow/er 50+, disabled 18+).
Income Limits (2025) ~$45,000/year individual or couple, excludes half of Social Security
Asset Limits Not assessed; income-focused.
PA

Rebates up to $1,000; ~600,000 eligible annually.

Benefits
Rebates ($250-$1,000 based on income; e.g., $1,000 if income < $8,000)

Senior Farmers’ Market Nutrition Program (SFMNP)

Pennsylvania SFMNP

Age 60+
General PA resident, low-income.
Income Limits (2025) ~$2,322/month individual, 185% FPL
Asset Limits Not assessed.
PA

Vouchers (~$50/season) via 52 AAAs; serves ~200,000 annually.

Benefits
Vouchers (~$50/season) for fresh produce at approved markets

Frequently Asked Questions about Hayes Manor

What neighborhood is Hayes Manor in?

Hayes Manor is in the Wynnefield neighborhood of Philadelphia.

Is Hayes Manor in a walkable area?

Hayes Manor has a walk score of 54. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the license number of Hayes Manor?

According to PA state health department records, Hayes Manor's license number is 142230.

When does Hayes Manor's license expire?

According to PA state health department records, Hayes Manor's license expires on August 22, 2026.

What is the occupancy rate at Hayes Manor?

Hayes Manor's occupancy is 57%.

Are pets allowed at Hayes Manor?

No, Hayes Manor has a no-pet policy.

Does Hayes Manor operate as a for-profit or non-profit?

Hayes Manor is registered as a non-profit in PA.

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