Bickford of Upper Arlington

Assisted Living Home
Overview of Bickford of Upper Arlington

Located in the stunning community of Columbus, OH, the Bickford of Upper Arlington is a vibrant senior living community that provides assisted living, and memory care services. Large and cozy accommodations with varying floors plans are available for its residents. In terms of memory care, the community offers specialized programming, 24/7 professional care, and the purpose-built memory care environment called the Mary B’s Memory Care Neighborhood.

With its above-and-beyond amenities and services, residents can enjoy 3 fresh-cooked delightful meals, weekly housekeeping, home maintenance, access to laundry facilities, and transportation services. Explore its other amenities such as the family room, game room, and library to see how beautiful the community is. Participate in diverse social activities and other life-enrichment programs to boost engagement. At Bickford of Upper Arlington, seniors can enjoy a classic retirement.

(380) 800-6182

Managed by Haley Stroud

Executive Director

Haley Stroud serves as the Executive Director at Bickford of Upper Arlington, leading the community with a dedicated team of caregivers committed to exceptional senior care. She plays a central role in ensuring a warm and supportive environment for residents and their families.

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 53
Bed community size
53-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
11 years in operation
A community with a solid operating history and experience delivering ongoing care.
Walk Score
Walk Score: 48 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

License Status
Active
Facility Type
RESIDENTIAL CARE FACILITY

Additional licensing details

County: FRANKLIN

Staffing

Key information about the people who lead and staff this community.

Leadership

Director of Nursing: KRISTINE TAYLOR
Contact: Ms. Kristen Roasa, Director

Care Services

Memory Care
Independent Living
Licensed Nurses/CNAs

All Levels of Care

Assisted Living
Montessori Memory Care

Contact Information

Fax: (614) 846-6549

Programs & Activities

Specific Programs
Assisted Living, Montessori Memory Care

Pricing & Financial Information

Dining & Nutrition

Food Description
Dining options include personalized help with meals.

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed: Yes, Pets Allowed

Housing options icon
Housing options icon

Housing Options: Private Rooms

Building type icon
Building type icon

Building Type: 3-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at Bickford of Upper Arlington

Assisted Living Memory Care
Contact Bickford of Upper Arlington

Access & Eligibility

Ways to qualify for care at this community, including accepted programs and payment options.

Payment & Funding Options

Methods of Payment other than Private: Medicaid Assisted Living Waiver for Services

Performance summary

Key indicators of commitment to quality care and safety.

Scores

Resident Satisfaction Score
95.16

Based on survey responses.

Inspection History

In Ohio, the Department of Health, Bureau of Survey and Certification conducts unannounced onsite inspections to evaluate the quality of care and environment in all licensed facilities.

Latest inspection

Date:August 27, 2025

Inspection oversight

Immediate jeopardy identified:No
Substandard quality of care cited:No

1 total citation

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

Resident satisfaction survey results

Every two years, the Ohio Department of Aging and the Office of the State Long-Term Care Ombudsman organizations conduct a satisfaction survey among residents in long-term care facilities to assess their quality of care and life.

Average score

87 / 100

Ohio average: 86 / 100

2022 – 2023 Period

Care and services

50 / 100

Ohio average: 89 / 100

Environment

99 / 100

Ohio average: 95 / 100

Moving in

83 / 100

Ohio average: 82 / 100

Facility culture

97 / 100

Ohio average: 86 / 100

Caregivers

96 / 100

Ohio average: 89 / 100

Spending time

89 / 100

Ohio average: 80 / 100

Meals and dining

98 / 100

Ohio average: 81 / 100

Compare Assisted Living around Columbus

The information below is reported by the Ohio Department of Health, Bureau of Survey and Certification.
Bickford of Upper Arlington
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Columbus (River Ridge)
53
Yes
A+
48
Private Rooms
Brookdale Westerville
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Columbus (Northland)
13
Yes
-
26
Private Rooms
Sunrise Care LLC
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Columbus (Walnut Hills)
-
No
-
23
Private / Shared Rooms
Brookdale Lakeview Crossing
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Groveport (Winchester)
-
Yes
-
28
Private Rooms
Sunrise of Dublin
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Dublin (Shamrock Crossing South)
-
Yes
-
68
Private Rooms

Places of interest near Bickford of Upper Arlington

Address 9.1 miles from city center

Address 3500 Riverside Dr, Columbus, OH 43221

Calculate Travel Distance to Bickford of Upper Arlington

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Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Nursing Home Data Explorer

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The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Financial Aid for Ohio Seniors

Get financial aid guidance

PASSPORT Waiver

Ohio Medicaid PASSPORT

Age 60+, Ohio resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Administered through regional agencies; waitlists possible.

Ohio Home Care Program (non-Medicaid)

OH HCP

Age 60+, Ohio resident, at risk of decline.

~$2,000/month (individual, varies).

$5,000 (individual).

Limited funding; regional variation.

Assisted Living Waiver (ALW)

Ohio Assisted Living Waiver

Age 21+ (65+ prioritized), OH resident, Medicaid-eligible, NFLOC.

~$2,829/month (individual); QIT required.

$2,000 (individual), $3,000 (couple).

Covers ~300 facilities; room/board not included (separate cost).

Program of All-Inclusive Care for the Elderly (PACE)

Ohio PACE (e.g., McGregor PACE)

Age 55+, OH resident (specific counties), NFLOC, safe with PACE support.

~$2,829/month (Medicaid-eligible); private pay option available.

$2,000 (individual), $3,000 (couple) for Medicaid enrollees.

Available in 9 counties (e.g., Cuyahoga, Franklin); expanding via Healthy Aging Grants.

Medicare Savings Program (MSP)

Ohio Medicare Savings Program

Age 65+ or disabled, OH resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; includes Extra Help for Part D; no waitlist.

Home Energy Assistance Program (HEAP)

Ohio HEAP

Age 60+ prioritized, OH resident, low-income household.

~$3,970/month (individual, 185% FPL).

Not assessed; income-focused.

Covers gas, electric, oil; emergency aid via Winter/Summer Crisis Programs.

Family Caregiver Support Program (FCSP)

Ohio Family Caregiver Support Program

Caregivers of 60+ needing care or 55+ caregivers of others; OH resident; functional needs (2+ ADLs).

Prioritizes ~$24,980/year (individual); no strict cap.

Not assessed; need-based.

12 AAAs; rural/low-income priority; volunteer respite option.

Senior Community Service Employment Program (SCSEP)

Ohio SCSEP

Age 55+, unemployed, low-income, OH resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents; AARP partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

Ohio VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, OH resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand; supports care in multiple settings.

Homestead Exemption

Ohio Homestead Exemption

Age 65+ (or disabled), OH resident, homeowner, low-income.

~$38,500/year (individual, adjusted annually).

Not assessed; home ownership required.

Reduces taxable value by $25,000; applies to primary residence.

Save the Dream Ohio (Homeowner Assistance Fund)

Ohio Save the Dream

Age 60+ prioritized, OH resident, homeowner, hardship post-Jan 21, 2020.

~$147,600/year (family of 4, 150% AMI; varies by county).

Not assessed; hardship-focused.

Covers delinquent mortgages, utilities, taxes; max $25,000 mortgage aid.

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More homes from the same owner

Operated by Bickford Senior Living Group, L.L.C.
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