Bickford of Chesterfield

Memory Care & Assisted Living · Richmond, VA

Overview of Bickford of Chesterfield

Set in the beautiful neighborhood of Midlothian, VA, the Bickford of Chesterfield is a distinguished senior living community offering assisted living and memory care services. Here, residents can choose from spacious and stunning accommodations with several floor plans. With a highly skilled and compassionate team, residents can receive round-the-clock personalized care and help depending on their immediate needs through its residents’ monitoring system.

Discover its top-tier amenities and services as this community is committed to providing higher standard of senior care. Indulge in 3-day delectable and nutritious meals, home maintenance, access to laundry facilities, weekly housekeeping, medication management, spiritual care, and transportation assistance. Engage in a full calendar of activities such as outings, community involvement programs, and theme days. With Bickford of Chesterfield, seniors are assured of a retirement worth remembering.

(804) 594-9980

Managed by Eileen Kwak

Executive Director

Eileen Kwak serves as the Executive Director at Bickford of Chesterfield, leading the community with a dedicated team of caregivers committed to providing exceptional care for residents. She plays a central role in ensuring a warm and supportive environment for seniors and their families.

Bed community size
74-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score
Walk Score: 54 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate
76%
Lower than the Virginia average: 85.7%
Occupied beds
56 / 74
Average residents per home in Virginia 98 per day

License Details

Facility TypeAssisted Living Facility
StatusActive
ExpirationOctober 28, 2027
QualificationResidential and Assisted Living Care | Non-Ambulatory | Special Care Unit

Ownership & Operating Entity

Bickford of Chesterfield is administrated by Eileen Kwak.

Therapy & Rehabilitation

1 service
Respite Care

Staffing & Medical

1 service
24-Hour Staffing

Contact Information

Business Hours24 HOURS , Sunday - Saturday

Amenities & Lifestyle

Salon
Bistro
Activity Room
Outdoor Courtyard
ActivitiesVarious activities and events available for residents.
Specific ProgramsMontessori Memory Care

Dining & Nutrition

Food DescriptionDining options available with personalized meal plans.

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed: Yes, Pets Allowed

Housing options icon
Housing options icon

Housing Options: Private Rooms

Building type icon
Building type icon

Building Type: Single-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at Bickford of Chesterfield

Assisted Living Memory Care

Contact Bickford of Chesterfield

Inspection History

In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.

The data displayed corresponds to the last 8 years.

14 inspections Info Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.

7 inspections related to complaints

8 inspections with violations (57.1%)

Virginia average: 14 inspections

Virginia average: 64.3% of inspections with violations

7 complaints

Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.

Virginia average: 7 complaints

Latest inspection

Date September 19, 2025
Renewal

Inspection oversight

Inspector name:Coy Stevenson

40 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Virginia average: 32 deficiencies

2.9 deficiencies per inspection

Virginia average: 2.3 deficiencies per inspection

Inspection Report Summary for Bickford of Chesterfield

The most recent inspection on September 19, 2025, found no deficiencies in the facility’s compliance with applicable standards and laws. Earlier inspections showed a pattern of deficiencies primarily related to documentation of Do Not Resuscitate (DNR) orders, staff training and certification, and environmental conditions such as odors. Complaint investigations conducted over the years were mostly unsubstantiated, with one partially substantiated complaint in 2022 identifying issues in resident safety, fall risk assessments, and supervision. No fines, immediate jeopardy findings, or license actions were listed in the available reports. The recent clean inspection suggests improvement following previous citations in staff training and care planning.

Financial Assistance for
Memory Care in Virginia

Bickford of Chesterfield is located in Midlothian, Virginia.
Here are the financial assistance programs available to residents in Virginia.

Get Financial aid guidance

Commonwealth Coordinated Care Plus (CCC Plus)

VA Medicaid CCC Plus

Age 65+ or disabled
General Virginia resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
VA

Managed care model; high demand in urban areas.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($65/day) Home modifications ($1,500 avg.)

Virginia Respite Care Grant Program

VA Respite Grant

Age Caregiver of someone 60+
General Virginia resident.
Income Limits ~$2,500/month individual, varies
Asset Limits $40,000 individual
VA

Limited grants; rural/urban balance.

Benefits
In-home respite (up to 30 days/year) Adult day care (~$65/day) Facility respite (up to 5 days)

Adult Services Program

Virginia Adult Services (AS)

Age 60+ (or disabled 18+)
General VA resident, need significant care (2+ ADLs), not Medicaid-eligible.
Income Limits (2025) Varies by locality; typically < ~$2,510/month 200% FPL
Asset Limits Limited assets (excludes home, car); varies by DSS.
VA

Serves ~5,000 annually; focuses on low-income independence.

Benefits
Personal care (4-6 hours/week) Adult day care (~$60/day) Chore services Assessments Respite (~5 days/year)

Auxiliary Grant Program

Virginia Auxiliary Grant (AG)

Age 65+ (or disabled 18+)
General VA resident, living in approved ALF/foster care, SSI-eligible or low-income.
Income Limits (2025) ~$1,041/month (individual, SSI level + $20 disregard); higher with medical deductions.
Asset Limits $2,000 individual
VA

Serves 4,000; personal needs allowance ($90/month).

Benefits
Cash (~$1,400-$1,700/month in 2025, varies by region) for ALF/foster care costs; basic care included

Medicare Savings Program (MSP)

Virginia Medicare Savings Program

Age 65+ or disabled
General VA resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
VA

Includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Energy Assistance Program (EAP)

Virginia Energy Assistance Program

Age 60+ prioritized
General VA resident, low-income household.
Income Limits (2025) ~$3,970/month 185% FPL
Asset Limits Not assessed.
VA

Fuel, Crisis, Cooling components; serves ~100,000 households.

Benefits
Heating/cooling aid ($300-$1,000/season) Crisis aid ($500 max) Equipment repair (~$250)

Senior Community Service Employment Program (SCSEP)

Virginia SCSEP

Age 55+
General unemployed, low-income, VA resident.
Income Limits (2025) ~$1,983/month 125% FPL
Asset Limits Not specified.
VA

Priority for veterans, rural residents; AARP/Goodwill partnership.

Benefits
Paid training (~20 hours/week at ~$7.25/hour) Job placement

VA Aid and Attendance (A&A) and Housebound Benefits

Virginia VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General VA resident, wartime service, ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth
VA

High veteran population; supports rural/urban needs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Property Tax Relief for the Elderly and Disabled

Virginia Property Tax Relief

Age 65+ or disabled
General VA resident, homeowner, income/asset limits vary by locality.
Income Limits (2025) ~$50,000-$75,000/year household, e.g., Fairfax: $72,000; Richmond: $50,000
Asset Limits Varies e.g., Fairfax: $400,000 net worth; Richmond: $100,000
VA

Offered in 90% of localities; saves ~$500-$2,000/year.

Benefits
Tax exemption/deferral (~$500-$2,000/year depending on locality)

Senior Farmers’ Market Nutrition Program (SFMNP)

Virginia SFMNP

Age 60+
General VA resident, low-income.
Income Limits (2025) ~$2,322/month 185% FPL
Asset Limits Not assessed.
VA

Vouchers (~$50-$75/season); serves ~15,000 via AAAs.

Benefits
Vouchers (~$50-$75/season) for produce at farmers’ markets

Places of interest near Bickford of Chesterfield

Address 11.5 miles from city center Info Estimated distance in miles from Midlothian's city center to Bickford of Chesterfield's address, calculated via Google Maps.

Calculate Travel Distance to Bickford of Chesterfield

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Address

Compare Memory Care around Richmond The information below is reported by the Virginia Department of Social Services and Department of Health.

Filter by care type
Elancé at Tuckahoe
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

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Sancerre Atlee Station
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Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Mechanicsville (Giles Preserve)120Yes 30 Private RoomsLauren Friedman 17.5% A1838.9%130.7
Sunrise of Richmond
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Richmond (Raintree)110Yes 32 Private RoomsAit Karen Simon-Dunham 56.4% -1225%100.8
Sunrise at Bon Air
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Richmond94Yes 52 Private RoomsMichelle Dorsey 88.3% A+1540%211.4
Bickford of Chesterfield
MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Midlothian74Yes 54 Private RoomsEileen Kwak 75.7% -1457.1%402.9

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Frequently Asked Questions about Bickford of Chesterfield

Is Bickford of Chesterfield in a walkable area?

Bickford of Chesterfield has a walk score of 54. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

When does Bickford of Chesterfield's license expire?

According to VA state health department records, Bickford of Chesterfield's license expires on October 28, 2027.

Who is the administrator of Bickford of Chesterfield?

Eileen Kwak is the administrator of Bickford of Chesterfield.

How many beds does Bickford of Chesterfield have?

Bickford of Chesterfield has 74 beds.

Has Bickford of Chesterfield had any recent deficiencies or citations?

Bickford of Chesterfield has had 14 recently reported deficiencies.

Are there photos of Bickford of Chesterfield?

Yes — there are 14 photos of Bickford of Chesterfield in the photo gallery on this page.

What is the phone number of Bickford of Chesterfield?

(804) 594-9980 will put you in contact with the team at Bickford of Chesterfield.

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