Bickford of Chesterfield
Memory Care in Richmond
Set in the beautiful neighborhood of Midlothian, VA, the Bickford of Chesterfield is a distinguished senior living community offering assisted living and memory care services. Here, residents can choose from spacious and stunning accommodations with several floor plans. With a highly skilled and compassionate team, residents can receive round-the-clock personalized care and help depending on their immediate needs through its residents’ monitoring system.
Discover its top-tier amenities and services as this community is committed to providing higher standard of senior care. Indulge in 3-day delectable and nutritious meals, home maintenance, access to laundry facilities, weekly housekeeping, medication management, spiritual care, and transportation assistance. Engage in a full calendar of activities such as outings, community involvement programs, and theme days. With Bickford of Chesterfield, seniors are assured of a retirement worth remembering.
Eileen Kwak serves as the Executive Director at Bickford of Chesterfield, leading the community with a dedicated team of caregivers committed to providing exceptional care for residents. She plays a central role in ensuring a warm and supportive environment for seniors and their families.
About this community
Occupancy
Bickford of Chesterfield is administrated by Eileen Kwak.
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Housing Options: Private Rooms
Building Type: Single-story
Transportation Services
Fitness and Recreation
Types of Care at Bickford of Chesterfield
Inspection History
In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.
The data displayed corresponds to the last 8 years.
14 inspections
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
7 inspections related to complaints
8 inspections with violations (57.1%)
Virginia average: 14 inspections
Virginia average: 64.3% of inspections with violations
7 complaints
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
Virginia average: 7 complaints
Latest inspection
Inspection oversight
40 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Virginia average: 32 deficiencies
2.9 deficiencies per inspection
Virginia average: 2.3 deficiencies per inspection
Inspection Report Summary for Bickford of Chesterfield
The most recent inspection on September 19, 2025, found no deficiencies in the facility’s compliance with applicable standards and laws. Earlier inspections showed a pattern of deficiencies primarily related to documentation of Do Not Resuscitate (DNR) orders, staff training and certification, and environmental conditions such as odors. Complaint investigations conducted over the years were mostly unsubstantiated, with one partially substantiated complaint in 2022 identifying issues in resident safety, fall risk assessments, and supervision. No fines, immediate jeopardy findings, or license actions were listed in the available reports. The recent clean inspection suggests improvement following previous citations in staff training and care planning.
Financial Assistance for
Memory Care in Virginia
Bickford of Chesterfield is located in Midlothian, Virginia.
Here are the financial assistance programs available to residents in Virginia.
Places of interest near Bickford of Chesterfield
11.5 miles from city center
Estimated distance in miles from Midlothian's city center to Bickford of Chesterfield's address, calculated via Google Maps.
Calculate Travel Distance to Bickford of Chesterfield
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Compare Memory Care around Richmond The information below is reported by the Virginia Department of Social Services and Department of Health.
| Elancé at Tuckahoe |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Henrico (Tuckahoe) | 175 | No | 22 | Private Rooms | Sabrina Richmond | 58.3% | - | 13 | 46.2% | 7 | 18 | 1.4 |
| Sancerre Atlee Station |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Mechanicsville (Giles Preserve) | 120 | Yes | 30 | Private Rooms | Lauren Friedman | 17.5% | A | 18 | 38.9% | 12 | 13 | 0.7 |
| Sunrise of Richmond |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Richmond (Raintree) | 110 | Yes | 32 | Private Rooms | Ait Karen Simon-Dunham | 56.4% | - | 12 | 25% | 6 | 10 | 0.8 |
| Sunrise at Bon Air |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Richmond | 94 | Yes | 52 | Private Rooms | Michelle Dorsey | 88.3% | A+ | 15 | 40% | 6 | 21 | 1.4 |
| Bickford of Chesterfield |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Midlothian | 74 | Yes | 54 | Private Rooms | Eileen Kwak | 75.7% | - | 14 | 57.1% | 7 | 40 | 2.9 |
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Frequently Asked Questions about Bickford of Chesterfield
Is Bickford of Chesterfield in a walkable area?
Bickford of Chesterfield has a walk score of 54. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
When does Bickford of Chesterfield's license expire?
According to VA state health department records, Bickford of Chesterfield's license expires on October 28, 2027.
Who is the administrator of Bickford of Chesterfield?
Eileen Kwak is the administrator of Bickford of Chesterfield.
How many beds does Bickford of Chesterfield have?
Bickford of Chesterfield has 74 beds.
Has Bickford of Chesterfield had any recent deficiencies or citations?
Bickford of Chesterfield has had 14 recently reported deficiencies.
Are there photos of Bickford of Chesterfield?
Yes — there are 14 photos of Bickford of Chesterfield in the photo gallery on this page.
What is the phone number of Bickford of Chesterfield?
(804) 594-9980 will put you in contact with the team at Bickford of Chesterfield.
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