Bickford of Suffolk

Q: What neighborhood is Bickford of Suffolk in?

Bickford of Suffolk is in the Harbour View neighborhood of Suffolk.

Q: Is Bickford of Suffolk in a walkable area?

Bickford of Suffolk has a walk score of 25. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

Q: When does Bickford of Suffolk's license expire?

According to VA state health department records, Bickford of Suffolk's license expires on August 8, 2025.

Q: Who is the administrator of Bickford of Suffolk?

Susan Vittori is the administrator of Bickford of Suffolk.

Q: How many beds does Bickford of Suffolk have?

Bickford of Suffolk has 74 beds.

Q: Has Bickford of Suffolk had any recent deficiencies or citations?

Bickford of Suffolk has had 19 recently reported deficiencies.

Q: Are there photos of Bickford of Suffolk?

Yes — there are 4 photos of Bickford of Suffolk in the photo gallery on this page.

Overview of Bickford of Suffolk

Bickford of Suffolk Assisted Living & Memory Care is a picturesque community known for its charming atmosphere and vibrant culture. This close-knit community places a strong emphasis on memory care qualifications, maintaining the facility’s beauty, and having a highly qualified staff who understand the challenges of aging and are dedicated to providing assistance.

Within this warm and home-like environment, residents benefit from services such as medication management, diabetes care, and incontinence care, all in a handicap-accessible facility. Bickford of Suffolk also offers respite stays and is a pet-friendly community. Its features include unique amenities like raised garden beds and an arts and crafts center thoughtfully designed to cater to those with memory loss. Families can have peace of mind knowing their loved ones have memory care options available in this engaging and accommodating community.

(757) 925-8597

Managed by Susan Vittori

Executive Director

Susan Vittori serves as the Executive Director at Bickford of Suffolk, leading the community with a dedicated team of caregivers committed to providing compassionate care for residents. She plays a key role in ensuring a supportive and nurturing environment for seniors and their families.

74-bed community

A moderately sized community that may balance personal attention with shared amenities and social activities.

Walk Score: 25 / 100

Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Occupancy

Occupancy rate

84%

Similar to the Virginia average: 85.7%

Occupied beds

62 / 74

Average residents per home in Virginia 98 per day

Facility TypeAssisted Living Facility

StatusActive

ExpirationAugust 8, 2025

QualificationResidential and Assisted Living Care | Non-Ambulatory | Special Care Unit

Bickford of Suffolk is administrated by Susan Vittori.

Staffing

Key information about the people who lead and staff this community.

ContactMs. Jenny Do, Director of Community Relations

Licensed Nurses/CNAs

Montessori Memory Care

What does this home offer?

Pets Allowed: Yes, Pets Allowed

Housing Options: Private Rooms

Building Type: Single-story

Transportation Services

Recreational Activities

Dining Services

Types of Care at Bickford of Suffolk

Assisted Living Memory Care

Virginia average: 14 inspections

Virginia average: 64.3% of inspections with violations

Show Inspection Reports

8 complaints

Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.

Virginia average: 7 complaints

Latest inspection

Date August 8, 2025

Renewal

Inspection oversight

Inspector name:Darunda Flint

73 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Virginia average: 32 deficiencies

3.8 deficiencies per inspection

Virginia average: 2.3 deficiencies per inspection

Inspection Report Summary for Bickford of Suffolk

The most recent inspection on August 8, 2025, identified multiple deficiencies related to resident placement documentation, staff orientation and training, emergency preparedness, facility maintenance, and employee background checks. Earlier inspections showed a pattern of issues primarily involving resident care, staff training and certification, medication management, and administrative compliance, with several substantiated complaints confirming these concerns. Complaint investigations substantiated failures in timely medical notifications, supervision, reporting incidents, and respecting resident rights, while some complaints were unsubstantiated. Enforcement actions such as fines or license suspensions were not listed in the available reports. The facility’s inspection history reflects ongoing challenges with regulatory compliance, with no clear trend of sustained improvement over time.

Commonwealth Coordinated Care Plus (CCC Plus)

VA Medicaid CCC Plus

Age 65+ or disabled

General Virginia resident, Medicaid-eligible, nursing home-level care need.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

Managed care model; high demand in urban areas.

Benefits

Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($65/day) Home modifications ($1,500 avg.)

Virginia Respite Care Grant Program

VA Respite Grant

Age Caregiver of someone 60+

General Virginia resident.

Income Limits ~$2,500/month individual, varies

Asset Limits $40,000 individual

Limited grants; rural/urban balance.

Benefits

In-home respite (up to 30 days/year) Adult day care (~$65/day) Facility respite (up to 5 days)

Adult Services Program

Virginia Adult Services (AS)

Age 60+ (or disabled 18+)

General VA resident, need significant care (2+ ADLs), not Medicaid-eligible.

Income Limits (2025) Varies by locality; typically < ~$2,510/month 200% FPL

Asset Limits Limited assets (excludes home, car); varies by DSS.

Serves ~5,000 annually; focuses on low-income independence.

Benefits

Personal care (4-6 hours/week) Adult day care (~$60/day) Chore services Assessments Respite (~5 days/year)

Auxiliary Grant Program

Virginia Auxiliary Grant (AG)

Age 65+ (or disabled 18+)

General VA resident, living in approved ALF/foster care, SSI-eligible or low-income.

Income Limits (2025) ~$1,041/month (individual, SSI level + $20 disregard); higher with medical deductions.

Asset Limits $2,000 individual

Serves 4,000; personal needs allowance ($90/month).

Benefits

Cash (~$1,400-$1,700/month in 2025, varies by region) for ALF/foster care costs; basic care included

Medicare Savings Program (MSP)

Virginia Medicare Savings Program

Age 65+ or disabled

General VA resident, Medicare Part A/B.

Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

Asset Limits $9,430 (individual), $14,130 (couple).

Includes Extra Help for Part D; no waitlist.

Benefits

Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Energy Assistance Program (EAP)

Virginia Energy Assistance Program

Age 60+ prioritized

General VA resident, low-income household.

Income Limits (2025) ~$3,970/month 185% FPL

Asset Limits Not assessed.

Fuel, Crisis, Cooling components; serves ~100,000 households.

Benefits

Heating/cooling aid ($300-$1,000/season) Crisis aid ($500 max) Equipment repair (~$250)

Senior Community Service Employment Program (SCSEP)

Virginia SCSEP

Age 55+

General unemployed, low-income, VA resident.

Income Limits (2025) ~$1,983/month 125% FPL

Asset Limits Not specified.

Priority for veterans, rural residents; AARP/Goodwill partnership.

Benefits

Paid training (~20 hours/week at ~$7.25/hour) Job placement

VA Aid and Attendance (A&A) and Housebound Benefits

Virginia VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse

General VA resident, wartime service, ADL help (A&A) or homebound.

Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

Asset Limits ~$155,356 net worth

High veteran population; supports rural/urban needs.

Benefits

Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Property Tax Relief for the Elderly and Disabled

Virginia Property Tax Relief

Age 65+ or disabled

General VA resident, homeowner, income/asset limits vary by locality.

Income Limits (2025) ~$50,000-$75,000/year household, e.g., Fairfax: $72,000; Richmond: $50,000

Asset Limits Varies e.g., Fairfax: $400,000 net worth; Richmond: $100,000

Offered in 90% of localities; saves ~$500-$2,000/year.

Benefits

Tax exemption/deferral (~$500-$2,000/year depending on locality)

Senior Farmers’ Market Nutrition Program (SFMNP)

Virginia SFMNP

Age 60+

General VA resident, low-income.

Income Limits (2025) ~$2,322/month 185% FPL

Asset Limits Not assessed.

Vouchers (~$50-$75/season); serves ~15,000 via AAAs.

Benefits

Vouchers (~$50-$75/season) for produce at farmers’ markets

18.9 miles from city center Estimated distance in miles from Suffolk's city center to Bickford of Suffolk's address, calculated via Google Maps. — 1.12 miles to nearest hospital (The COVE - Center of Veterinary Expertise)

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Bickford of Suffolk	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.	Suffolk (Harbour View)	74	Yes	25	Private Rooms	Susan Vittori	83.8%	19	78.9%	8	73	3.8
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