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Bickford of Crown Point, situated in the heart of Crown Point, Indiana, is a dedicated senior living community that provides an array of services, including assisted living and memory care. For seniors grappling with dementia and Alzheimer’s, Bickford of Crown Point offers an intimate and engaging environment that is thoughtfully designed to meet their unique needs. It’s a place where seniors are allowed to thrive and supported to live the best life possible.
At Bickford of Crown Point, their family of caregivers is unwavering in their commitment to providing exceptional care for every senior loved one. This includes personalized assistance with day-to-day activities, encompassing essential tasks like meals, grooming, and medication management. Within this community, residents will find an environment that provides care and cultivates a sense of home, where their well-being and comfort are paramount.
Similar to the Indiana average: 68.1%Bickford of Crown Point is legally operated by Bickford Of Crown Point, Llc, and administrated by Elizabeth Cunningham.
Key information about the people who lead and staff this community.
In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 21 | 36 | This facility has 42% fewer total deficiencies than a typical Indiana assisted living residence (21 vs. IN avg 36).↓ 42% better |
|
Deficiencies per year
Average deficiencies per year since 2022.
| 5.3 | 9 | This facility has 41% fewer deficiencies per year than a typical Indiana assisted living residence (5.3 vs. IN avg 9).↓ 41% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 2.6 | 1.9 | This facility has 37% more deficiencies per inspection than a typical Indiana assisted living residence (2.6 vs. IN avg 1.9).↑ 37% worse |
Inspections
| This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total visits
Combined count of all on-site visits — routine inspections, complaint visits, follow-ups, and other focused visits.
| 8 | 19 | This facility has 58% fewer total visits than a typical Indiana assisted living residence (8 vs. IN avg 19).↓ 58% better |
|
Inspections with deficiencies
Inspections that resulted in at least one regulatory deficiency.
| 5 | 7 | This facility has 29% fewer inspections with deficiencies than a typical Indiana assisted living residence (5 vs. IN avg 7).↓ 29% better |
|
Inspection deficiency rate
Percentage of inspections that resulted in at least one deficiency.
| 63% | 37% | This facility has 26 percentage points higher inspection deficiency rate than a typical Indiana assisted living residence (63% vs. IN avg 37%).↑ 26% worse |
|
Inspections
Routine, scheduled inspections conducted by state regulators.
| 7 | 13 | This facility has 46% fewer inspections than a typical Indiana assisted living residence (7 vs. IN avg 13).↓ 46% better |
Complaints & Investigations
| This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 4 | 5 | This facility has 20% fewer total complaints than a typical Indiana assisted living residence (4 vs. IN avg 5).↓ 20% better |
|
Complaints per year
Average complaints per year since 2022.
| 1 | 1.3 | This facility has 23% fewer complaints per year than a typical Indiana assisted living residence (1 vs. IN avg 1.3).↓ 23% better |
|
Complaint visits
On-site visits triggered by formal complaints. Formal complaints can result in multiple visits.
| 7 | 8 | This facility has 13% fewer complaint visits than a typical Indiana assisted living residence (7 vs. IN avg 8).↓ 13% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on March 13, 2025, found several deficiencies in areas including residents' rights, administration, sanitation, health services, food preparation, and clinical records. Earlier inspections showed a pattern of issues related to medication management, food sanitation, documentation, and resident supervision, with some complaints substantiated, such as inadequate supervision leading to resident elopements and a privacy violation involving staff searching a resident’s belongings without permission. Complaint investigations were mostly unsubstantiated except for the noted elopement case and the privacy issue, which resulted in staff resignation and police involvement. No fines, immediate jeopardy findings, or license actions were listed in the available reports. The facility’s inspection history indicates ongoing challenges with compliance in multiple operational areas without a clear trend of improvement or worsening over time.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection Reports
Pets Allowed
Building Type: Single-storey
Transportation Services
Fitness and Recreation
Elizabeth Tengerstrom serves as the Executive Director at Bickford of Crown Point. She leads the community with a dedicated team of caregivers committed to providing compassionate and personalized care for residents, ensuring a warm and supportive environment for all.
14.4 miles from city center
Estimated distance in miles from Crown Point's city center to Bickford of Crown Point's address, calculated via Google Maps.
— 1.62 miles to nearest hospital (Pinnacle Hospital Crown Point)
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Bickford of Crown Point is located in Crown Point, Indiana.
Here are the financial assistance programs available to residents in Indiana.
The information below is reported by the Indiana Department of Health, Division of Long Term Care.
| Brentwood at Hobart Senior Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Hobart | 140 | Yes | 26 | Studio / Suite / 1 Bed / 2 Bed | 21 | 70.0% | B- | John Velasquez | Gahc3 Hobart In Alf Trs Sub, LLC | Searfeeair Sutherland | 12 | 9 | 52 | 4.0 |
| Bickford of Crown Point |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Crown Point | 82 | Yes | 46 | - | 1 | 70.7% | - | Elizabeth Cunningham | Bickford Of Crown Point, LLC | Jennifer Dekock | 7 | 4 | 21 | 2.6 |
| Volunteers of America The Gardens on Carolina |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Gary (Emerson) | 37 | Yes | 39 | 1 Bed | - | - | - | - | - | - | - | - | - | - |
Bickford of Crown Point is in the Crown Point neighborhood of Crown Point.
Jennifer Dekock is the Director of Nursing at Bickford of Crown Point.
Bickford of Crown Point has a walk score of 46. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
According to IN state health department records, Bickford of Crown Point's license number is 25-012940-1.
According to IN state health department records, Bickford of Crown Point's license expires on April 30, 2026.
Bickford of Crown Point's occupancy is 71%.
Elizabeth Cunningham is the administrator of Bickford of Crown Point.
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