Seasons at Southpoint
Memory Care & Respite Care · Durham, NC

Overview of Seasons at Southpoint

Located in Durham, North Carolina, Seasons at Southpoint, a distinguished Phoenix Senior Living community member, is a beacon of premier senior living services. Here, the essence of personalized care intertwines seamlessly with luxurious accommodations, all while exuding the warmth of a cozy small-town atmosphere.

This assisted living community transcends the realm of ordinary senior care, welcoming seniors with the embrace reserved for cherished family members. Seasons at Southpoint is driven by a mission to foster purpose and affection in the lives of its seniors, a commitment reflected through its tailored programs and specialized services. Experience a new level of senior living excellence at Seasons at Southpoint.

(919) 237-9647

Types of Care at Seasons at Southpoint

Memory Care Respite Care
Bed community size
51-bed community Rank #306 / 397Bed count — State benchmarkedThis home is ranked 306th out of 397 homes in North Carolina. Shows this facility's certified or reported bed count compared to other North Carolina SNFs. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
30 years in operation Rank #43 / 98Years in operation — State benchmarkedThis home is ranked 43rd out of 98 homes in North Carolina. Shows how long this facility has been in operation compared to other North Carolina SNFs. Longer operating histories may benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 34 / 100 Rank #272 / 572Walk Score — State benchmarkedThis home is ranked 272nd out of 572 homes in North Carolina. Shows how walkable this facility's neighborhood is compared to the average Walk Score across North Carolina SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Occupancy

Occupancy rate
59%
Rank #184 / 264Occupancy rate — State benchmarkedThis home is ranked 184th out of 264 homes in North Carolina. Shows this facility's occupancy rate versus the North Carolina average, with its Statewide rank out of 264. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the North Carolina average: 76.4%
Occupied beds
30 / 51
Average occupied beds in North Carolina homes 85 beds

License Details

StatusActive
CountyDurham
License NumberHAL-032-109

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactMr. Matt Cross, Executive Director

Contact Seasons at Southpoint

Inspection History

In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.

  • 2023-09-29 $5,250 Paid in Full
  • 2024-03-21 $2,000 Paid in Full
  • 2024-07-11 $2,000 Paid in Full

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the North Carolina state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2017 vs. North Carolina state average
Overall vs. NC average 5 Worse Metrics worse than North Carolina average:
• Total deficiencies (98% above)
• Deficiencies per year (98% above)
• Deficiencies per inspection (50% above)
• Total inspections (33% above)
• Inspections with deficiencies (32% above)
1 Better Metrics better than North Carolina average:
• Inspection deficiency rate (1% below)
Latest Inspection May 8, 2025 Follow Up

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityNC Averagevs. NC Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 9146 This facility has 98% more total deficiencies than a typical North Carolina assisted living residence (91 vs. NC avg 46).↑ 98% worse
Deficiencies per year Info Average deficiencies per year since 2017. 10.15.1 This facility has 98% more deficiencies per year than a typical North Carolina assisted living residence (10.1 vs. NC avg 5.1).↑ 98% worse
Deficiencies per inspection Info Average deficiencies per inspection. 3.32.2 This facility has 50% more deficiencies per inspection than a typical North Carolina assisted living residence (3.3 vs. NC avg 2.2).↑ 50% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityNC Averagevs. NC Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 2821 This facility has 33% more total inspections than a typical North Carolina assisted living residence (28 vs. NC avg 21).↑ 33% worse
Inspections with deficiencies Info Inspections that resulted in at least one regulatory deficiency. 2519 This facility has 32% more inspections with deficiencies than a typical North Carolina assisted living residence (25 vs. NC avg 19).↑ 32% worse
Inspection deficiency rate Info Percentage of inspections that resulted in at least one deficiency. 89%90% This facility has 1 percentage point lower inspection deficiency rate than a typical North Carolina assisted living residence (89% vs. NC avg 90%).↓ 1% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent inspection on May 8, 2025 found that previously noted construction deficiencies had been corrected with no further action required. Earlier inspections showed recurring issues with maintaining adequate heating, infection control during medication administration, personal care assistance, medication management, staffing shortages, and physical plant maintenance including fire safety and ventilation. A complaint investigation in August 2023 substantiated a failure to provide timely medical intervention after a resident’s fall, resulting in serious harm and death. Enforcement actions such as fines or license suspensions were not listed in the available reports. The facility’s record shows some improvement in correcting physical plant deficiencies, but ongoing challenges remain in resident care and infection control practices.

Read the full inspection reports for this facility, including detailed findings and corrective actions.

Show Inspection Reports

Performance summary

Key indicators of commitment to quality care and safety.

Scores

DHSR Score
65.00 / 200

Quality score (0-200). Higher scores indicate better performance in inspections and compliance.

North Carolina average: 98 See full North Carolina ranking

What does this home offer?

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Housing Options: Studio

Building type icon
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Building Type: Single-story

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Transportation Services

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Fitness and Recreation

Living Spaces & Floor Plans for Seasons at Southpoint

Seasons At Southpoint Plan 2
Seasons At Southpoint Plan 3
Seasons At Southpoint Plan 4
Seasons At Southpoint Plan 1

Places of interest near Seasons at Southpoint

Address 12.6 miles from city center Info Estimated distance in miles from Durham's city center to Seasons at Southpoint's address, calculated via Google Maps. — 5.29 miles to nearest hospital (Lincoln Community Health Center, Inc.)

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Address

Financial Assistance for
Memory Care in North Carolina

Seasons at Southpoint is located in Durham, North Carolina.
Here are the financial assistance programs available to residents in North Carolina.

Get Financial aid guidance

Community Alternatives Program for Disabled Adults

NC Medicaid CAP/DA

Age 65+ or disabled
General North Carolina resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
NC

High demand; waitlists common in urban areas.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($60/day) Home modifications ($1,500 avg.)

North Carolina Senior Care Options

NC SCO (via NFCSP)

Age Caregiver of someone 60+ (or with dementia)
General North Carolina resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
NC

Limited slots; rural/urban balance.

Benefits
In-home respite (4-6 hours/day) Adult day care (~$60/day) Short-term facility care (up to 5 days)

Program of All-Inclusive Care for the Elderly (PACE)

North Carolina PACE (e.g., PACE of the Triad)

Age 55+
General NC resident (specific counties), NFLOC, safe with PACE support.
Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.
Asset Limits $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
NC

Available in 10+ counties (e.g., Guilford, Wake); multiple providers (e.g., PACE of the Southern Piedmont).

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Respite Therapies

In-Home Aide Services

North Carolina In-Home Aide Services

Age 60+
General NC resident, unable to perform 1+ ADL, at risk of nursing home placement.
Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year
Asset Limits Not assessed; need-based.
NC

Family can be aides; varies by county funding.

Benefits
Personal care (5-20 hours/week) Meal prep Respite (~5 days/year) Errands

Medicare Savings Program (MSP)

North Carolina Medicare Savings Program

Age 65+ or disabled
General NC resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
NC

Three tiers; no waitlist; includes Extra Help for Part D.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

VA Aid and Attendance (A&A) and Housebound Benefits

North Carolina VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General NC resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
NC

High veteran demand in rural/urban areas.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Urgent Repair Program (URP)

North Carolina Urgent Repair Program

Age 60+ prioritized
General NC resident, homeowner, low-income.
Income Limits (2025) ~$30,258/year 50% AMI, varies by county
Asset Limits Not strictly assessed; home value considered.
NC

Forgivable at $2,000/year; statewide via local partners.

Benefits
Repairs (~$8,000-$12,000 avg.) for safety (e.g., roofs, heating, accessibility)

State/County Special Assistance (SA)

North Carolina Special Assistance

Age 65+ (or disabled)
General NC resident, in licensed adult care home, low-income.
Income Limits (2025) ~$1,255/month (individual, 100% FPL); varies by facility rate.
Asset Limits $2,000 individual
NC

Covers assisted living; counties supplement state funds.

Benefits
Cash (~$1,200-$1,500/month) for room/board; Medicaid covers care services

Compare Memory Care around Durham

The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.

Filter by care type
Eno Pointe Assisted Living
MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Durham (North Roxboro Street)147No 11 73.5% A+99.50/2002592%Private / Semi-Private Rooms
Durham Ridge Assisted Living
MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Durham142No 38 83.1% A+91.50/2004381.4%Studio / Semi-Private Rooms
Brookdale Durham
MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Durham (Northeast Durham)119Yes 9 62.2% A+78.00/2003491.2%Studio
Seasons at Southpoint
MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

RC

Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.

Durham51No 34 58.8% A+-65.00/2002889.3%Studio
LiveWell at Birchwood Lake Estates
MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Chapel Hill6No 0 83.3% A+101.50/2002171.4%Private Rooms / Semi-Private Rooms

Frequently Asked Questions about Seasons at Southpoint

Is Seasons at Southpoint in a walkable area?

Seasons at Southpoint has a walk score of 34. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of Seasons at Southpoint?

According to NC state health department records, Seasons at Southpoint's license number is HAL-032-109.

What is the occupancy rate at Seasons at Southpoint?

Seasons at Southpoint's occupancy is 59%.

How many beds does Seasons at Southpoint have?

Seasons at Southpoint has 51 beds.

What is the phone number of Seasons at Southpoint?

(919) 237-9647 will put you in contact with the team at Seasons at Southpoint.

What county is Seasons at Southpoint located in?

Seasons at Southpoint is in Durham County.

Is Seasons at Southpoint Medicare or Medicaid certified?

Seasons at Southpoint is not currently listed as a CMS-certified provider of Medicare or Medicaid.

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