The Phoenix at Union Hill

Q: What is the best email address for The Phoenix at Union Hill?

The team at The Phoenix at Union Hill can be reached at nick.rowellr@phoenixsrliving.com.

Overview of The Phoenix at Union Hill

Located in the vibrant community of Union Hill Road Canton, CA, the Phoenix at Union Hill is an inviting senior living community that provides independent living, assisted living, memory care, and respite care services. Here, residents can choose among luxurious accommodations with a variety of floor plans based on their preferences. In terms of memory care, those with cognitive conditions like Alzheimer’s disease and dementia are treated through the Signature Memory Care Neighborhood program. As for respite care, a continuous 60-day short-term stay is also available for its residents.

With its commitment to providing a nurturing and all-inclusive environment, residents can enjoy a wide array of amenities and services which are as follows: full-service salon, courtyard, main and private dining room, resident garden, medication management, daily housekeeping, personal laundry and linen service, library, therapy, etc. The Phoenix at Union Hill proudly stands as a notable community for senior living.

(470) 863-4769

Types of Care at The Phoenix at Union Hill

Assisted Living Independent Living Memory Care Respite Care

144-bed community

A larger shared setting that may offer more common spaces and organized community services.

5 years in operation

An established community with some operational experience and growing routines.

Walk Score: 13 / 100

Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Facility TypeAssisted Living Community

IssuanceJuly 20, 2020

CountyCherokee

The Phoenix at Union Hill is administrated by Nick Rowell.

Email [email protected]

Since 2020 · 6 years of data 5 deficiencies 16 inspections

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the Georgia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2020 vs. Georgia state average

Overall vs. GA average

Latest Inspection October 7, 2025 Complaint Investigation

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.	This Facility	GA Average	vs. GA Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	5	21	This facility has 76% fewer total deficiencies than a typical Georgia assisted living residence (5 vs. GA avg 21).↓ 76% better
Deficiencies per year Average deficiencies per year since 2020.	0.8	3.5	This facility has 77% fewer deficiencies per year than a typical Georgia assisted living residence (0.8 vs. GA avg 3.5).↓ 77% better
Deficiencies per inspection Average deficiencies per inspection.	0.3	2.1	This facility has 86% fewer deficiencies per inspection than a typical Georgia assisted living residence (0.3 vs. GA avg 2.1).↓ 86% better

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	GA Average	vs. GA Avg
Total inspections Combined count of all routine and focused inspections. Excludes complaint investigations.	16	10	This facility has 60% more total inspections than a typical Georgia assisted living residence (16 vs. GA avg 10).↑ 60% worse

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent inspection on October 7, 2025, found no deficiencies. Earlier inspections generally did not identify violations, with the exception of a substantiated complaint in March 2024 where inspectors cited deficiencies related to inadequate oversight and protective care for a resident who eloped and was hospitalized with injuries. The main issues involved failure to prevent elopement, lack of effective safety devices, and insufficient resident monitoring and documentation. Complaint investigations since then have been unsubstantiated, and no fines or enforcement actions were listed in the available reports. The facility’s record shows improvement following the March 2024 findings, with no further deficiencies noted in subsequent inspections.

Read the full inspection reports for this facility, including detailed findings and corrective actions.

Show Inspection Reports

What does this home offer?

Housing Options: Studio / 1 Bed / 2 Bed

Transportation Services

Fitness and Recreation

Type of Rooms Available

1 / 4

1 Bed

Living Spaces & Floor Plans for The Phoenix at Union Hill

The Phoenix At Union Hill3 2

The Phoenix At Union Hill2 2

The Phoenix At Union Hill1 2

The Phoenix At Union Hill 2

5.1 miles from city center Estimated distance in miles from Canton's city center to The Phoenix at Union Hill's address, calculated via Google Maps.

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Community Care Services Program

Georgia Medicaid CCSP

Age 65+ or disabled

General Georgia resident, Medicaid-eligible, nursing home-level care need.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

High rural demand; waitlists possible.

Benefits

Personal care (5-7 hours/day) Adult day care (~$75/day) Respite (240 hours/year) Meals

Respite Care Program

Georgia NFCSP Respite

Age Caregiver of someone 60+ (or with dementia)

General Georgia resident.

Income Limits No strict limit; prioritizes low-income.

Asset Limits Not applicable.

Focus on metro and rural balance.

Benefits

In-home aide (4-6 hours/day) Adult day care (~$75/day) Facility stay (up to 5 days)

Home and Community Services (HCS)

Georgia Home and Community Services (Non-Medicaid)

Age 60+

General Georgia resident, functionally impaired, at risk of nursing home placement.

Income Limits (2025) No strict limit; prioritizes ~$41,000/year; cost-sharing for higher incomes.

Asset Limits Not specified; need-based.

Non-Medicaid; AAA-managed.

Benefits

Personal care (4-6 hours/day) Homemaker Adult day care ($80/day) Respite (~5 days/year)

Medicare Savings Program (MSP)

Georgia Medicare Savings Program

Age 65+ or disabled

General Georgia resident, Medicare Part A/B.

Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI).

Asset Limits $9,430 (individual), $14,130 (couple).

Three tiers; entitlement benefit.

Benefits

Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Program of All-Inclusive Care for the Elderly (PACE)

Georgia Medicaid PACE

Age 55+

General Georgia resident, nursing home-level care need, safe with PACE support.

Income Limits (2025) ~$2,829/month 300% FBR

Asset Limits $2,000 (individual), $3,000 (couple).

Limited areas (e.g., Macon, Augusta).

Benefits

Personal care (5-7 hours/day) Medical care Meals Transportation Therapy

SOURCE (Service Options Using Resources in a Community Environment)

Georgia Medicaid SOURCE Program

Age 65+ or disabled

General Georgia resident, Medicaid-eligible, frail but not necessarily nursing home-level.

Income Limits (2025) ~$914/month (SSI level); QIT allowed.

Asset Limits $2,000 (individual), $3,000 (couple).

Enhanced primary care model; statewide via 12 sites.

Benefits

Personal care (4-6 hours/day) Case management Adult day health ($80/day) Respite (limited)

Optional State Supplementation (OSS)

Georgia Optional State Supplementation

Age 65+ or disabled

General Georgia resident, in approved facility, low-income/SSI recipient.

Income Limits (2025) ~$1,004/month including SSI

Asset Limits $2,000 (individual), $3,000 (couple).

~$20-$489/month based on facility type.

Benefits

Cash (~$20-$489/month) for room/board in personal care homes

Compare Assisted Living around Canton

The information below is reported by the Georgia Department of Community Health, Healthcare Facility Regulation Division.

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The Phoenix at Union Hill	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.	Canton	144	No	13	Studio / 1 Bed / 2 Bed	5	Nick Rowell	16	5	0.3
Cherokees Angel Personal Care Home	NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.	Canton	100	No	8	Studio / 1 Bed / 2 Bed	-	-	-	-	-
The Retreat at Canton	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.	Canton	90	No	47	Studio / 1 Bed / 2 Bed	6	Blake Watson	19	7	0.4
The Retreat at Jasper	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.	Jasper	80	No	24	Studio / 1 Bed / 2 Bed	6	-	8	2	0.3
Cherokee Angel Personal Care Home	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.	Canton	19	No	30	Studio / 1 Bed / 2 Bed	9	Midelyn Louis	5	3	0.6