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Other Senior care options in California:

Best Assisted Living in California

Reviewed by Dr. Jordan Weiss
Updated May 2026
We analyzed 2,087 homes in California

Sources: CMS Centers for Medicare and Medicaid Services, and California Department of Health, Office of Aging and Long Term Care.

Explore home photos

Video Tour: Top-rated Assisted Living facilities in California.

Watch this Video to see California's Top-rated Senior Communities

Compare Assisted Living around California

The information below is reported by the California Department of Social Services and Department of Public Health.

Click column headers to sort
GlenBrook Health Center
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Carlsbad
95No 57 42-22 73.7% -Glenbrook Hc LLC/Life Services LLC-
OakView Health Center
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Thousand Oaks (Mountclef Village)
63No 20 54218 82.5% A+Oakview Hc LLCPrivate / Semi-Private Rooms
Reata Glen
IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Mission Viejo
840No 2 4--6 79.0% B-Reat Glen Orange County Ccrc1 Bed / 2 Bed / 3 Bed
Ivy Park at La Palma
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

La Palma
80Yes 61 1-11 87.5% -Transformer Opco LLC;Oakmont Management Group LLCStudio / 1 Bed
Ivy Park at Claremont
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Claremont
81Yes 14 1511 72.8% -Transformer Opco LLC;Oakmont Mangement Group LLCStudio / 1 Bed
Oakmont of Brookside
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Stockton (Brookside)
81Yes 46 41484 96.3% -Oakmont Senior Living Of Brookside Opco, LLC AndStudio / Suite / 1 Bed
Cogir of Sonoma
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

Sonoma (Oregon Street)
82Yes 74 5327 34.1% A+Welltower Cogir Tenant; Cogir Management Usa1 Bed / 2 Bed
Ivy Park at Alta Loma
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Rancho Cucamonga (Alta Loma)
77Yes 75 1211 79.2% A+Transformer Opco LLC;Oakmont Management Group LLCStudio / 1 Bed
Villa Lorena Senior Living
IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

San Diego (Black Mountain Ranch Village)
85No 32 41919 72.9% -Santaluz Senior Partners,LP;Vlgp Inc(Gen. Partner)-
Town & Country
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Santa Ana (East Memory Lane)
328No 67 326450 32.9% A+Christian And Missionary Alliance-
Sunrise of San Mateo
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

San Mateo (Central San Mateo)
85Yes 88 43225 78.8% -Szr San Mateo LLC; Sunrise Senior Living MgtStudio / 1 Bed / 2 Bed
The Ivy at Wellington
IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Aliso Viejo
305No 29 21722 41.3% -Well Oak Tenant LLC;Oakmont Management Group LLC-
University Retirement Community
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Davis (West Davis)
500No 54 54126 10.0% -Univer Retire Com At Davis/Pacific Retire Services1 Bed / 2 Bed / 3 Bed
Elder Ashram
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Oakland (Foothill)
90Yes 87 52125 68.9% -Elder Ashram Inc-
Cogir of Rohnert Park
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

Rohnert Park
75Yes 27 61347 56.0% A+Welltower Cogir Tenant LLC; Cogir Mngt Usa IncStudio / 1 Bed / 2 Bed
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Vista Harden Ranch

290 Regency Cir, Salinas, CA 93906
Overview of Vista Harden Ranch

Burrowed in the enticing neighborhood of Salinas, CA, the Vista Harden Ranch is an esteemed senior living community offering assisted living, memory care, and respite care services. Here, residents can enjoy freedom and independence based on their terms matched with the immediate care and support they need. Modern accommodations with several floor plans are available to maximize the living experience. As for memory care services, the community provides customized care plans through its trained and compassionate team. In terms of respite care, residents can receive personalized services for short-term stays.

With its above-and-beyond amenities and services, residents can enjoy healthy and nutritious chef-prepared meals, regular housekeeping and laundry services, an emergency response team, a library and television room, regular physician visits, and salon services. Meet new friends and create memorable memories in their beautifully made community gathering areas and full-packed schedule of social activities. At the Vista Harden Ranch, seniors are assured of an extraordinary living.

What does this home offer?

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Housing Options: Private Rooms

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Building Type: Two-story

Contact Vista Harden Ranch

Overview of Cogir of Brea

Bask in the warmth of the one-of-a-kind senior living community of Cogir of Brea in Madison Way, Brea, CA, that provides assisted and independent living. Live a comfortable and elegant retirement with a variety of accommodations, carefully built to meet seniors’ needs and preferences. With a reliable and compassionate team lending extra hands every step of the way, seniors have more time to do what they love and explore new endeavors.

The community aims to empower residents to live as they prefer, providing them with opportunities to flourish and gain new experiences. With enjoyable activities and engaging programs, seniors always find something to do with their time. Committed to residents’ well-being, the community serves nutritious and tasty meals catering to their dietary requirements and preferences. Cogir of Brea is a safe place for seniors to live blissful golden years with its convenient amenities and peaceful grounds.

What does this home offer?

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Pets Allowed

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Room Sizes: 250 / 256 / 273 / 362 / 423 / 476 sq. ft

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Housing Options: Studio / 1 Bed

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Building Type: 2-story

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Dining Services

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Beauty Services

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Parking Available

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Exercise Programs

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Safety Systems

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Recreational Activities

Contact Cogir of Brea

Overview of Nikkei Senior Gardens

Enjoy a wondrous retirement with the one-of-a-kind senior living community of Nikkei Senior Gardens situated in the harmonious lands of Arleta Avenue, Arleta, CA, which offers assisted living. The community features cozy and sophisticated studio and one-bedroom apartments, ensuring seniors have a safe place for their personal moments. Nikkei Senior Gardens was regarded as US News and World Reports’ Best Assisted Living from 2023 to 2024 for its unrivaled care and support.

Create lasting moments with friends and enjoy fun activities and engaging programs for leisure and wellness. Serving various dining options, residents indulge in healthy and tasty meals that cater to dietary needs and preferences. Surrounded by beautiful landscapes and a friendly neighborhood, Nikkei Senior Gardens is great for seniors wanting to optimize their freedom with extra support from a trusted community.

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Housing Options: Studio / 1 Bed

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Building Type: 2-story

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Contact Nikkei Senior Gardens

Overview of Sequoia Springs Senior Living

Committed to improving seniors’ quality of life, Sequoia Springs Senior Living in Redwood Way, Fortuna, CA, is a trusted senior living community providing assisted living, independent living, memory care, and respite care. Seniors can rest assured of receiving the utmost care and assistance that best matches their needs and preferences with personalized care plans. Moreover, the community features a beautifully manicured campus and a serene environment to ensure seniors’ relaxation.

Alongside incredible amenities, the community conducts a lot of engaging activities and fun programs to keep residents happy and moving. With delightful and healthy meals served daily, residents enjoy hassle-free dining that caters to their nutritional needs and tastes. Sequoia Springs Senior Living strives to create a haven for seniors to live a worry-free retirement in its tranquil grounds.

What does this home offer?

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Pets Allowed

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Housing Options: Studio / 1 Bed / 2 Bed

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Building Type: Two-story

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Contact Sequoia Springs Senior Living

Oakmont of Novato

1465 S Novato Blvd, Novato, CA 94947
Overview of Oakmont of Novato

Oakmont Senior Living, a luxury assisted living in Novato is dedicated to providing seniors with a supportive environment and enjoy their golden years to the fullest. With a focus on personalized care, state-of-the-art amenities, and a compassionate team, Oakmont Senior Living offers a warm and welcoming home for older adults seeking a high-quality assisted living experience.

Oakmont’s Novato location is the ideal choice. The community creates a sense of belonging that is second to none, as it is a place where family and community come together.

Oakmont of Novato prioritizes the peace of mind of its residents and their families, offering a comprehensive range of services tailored to meet individual needs. With a dedicated wellness center, full-time nurse, and exceptional dining experiences, the community ensures that every aspect of its residents’ well-being is addressed with the utmost care and attention.

What does this home offer?

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Room Sizes: 400 / 500 - 516 / 485 - 800 / 1036 - 1245 sq. ft.

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Housing Options: Studio / Suite / 1 Bed / 2 Bed

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Building Type: 2-story

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Contact Oakmont of Novato

Ivy Park at Pleasanton

5700 Pleasant Hill Road, Pleasanton, CA 94588
Overview of Ivy Park at Pleasanton

Overlooking the picturesque neighborhood of Pleasanton, CA, Ivy Park at Pleasanton is a peaceful senior living community offering various senior living options, including assisted living and memory care. The community provides customized care and 24-hour surveillance to empower residents to maximize their independence and personal growth. Ivy Park’s prime location is conveniently close to ValleyCare Medical Center, the Livermore Premium Outlets, wineries, and exquisite dining options, providing residents quick access to extensive healthcare services and joyous outings.

Ivy Park at Pleasanton aims to make every resident feel comfortable and inspired to live their best life every day. The community offers a wealth of amenities, including delicious, seasonal meals at The Vine at Ivy Restaurant, various engaging activities, and a warm, welcoming environment. With a focus on residents’ holistic well-being, Ivy Park ensures that residents have access to the best in wellness, comfort, and personalized living experiences.

What does this home offer?

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Minimum Age: 62 Years Old

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Pets Allowed

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Room Sizes: 306 / 418 / 528 sq. ft

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Housing Options: Studio / 1 Bed

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Building Type: Two-Story

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Contact Ivy Park at Pleasanton

Ivy Park at Belmont

1010 Alameda De Las Pulgas, Belmont, CA 94002
Overview of Ivy Park at Belmont

Located in the thriving community of Belmont, CA, and nestled along the scenic coast of California, Ivy Park at Belmont is a vibrant senior living community that offers exceptional assisted living and memory care services. Offering medication management, 24-hour personal care support, and concierge physician services, Ivy Park at Belmont ensures its residents receive customized care tailored to their individual needs.

At Ivy Park at Belmont, they strive to meet the needs and interests of their residents by providing them with various services and amenities, from nourishing meals and engaging activities to a full social calendar with something for everyone. Residents experience all-day dining at the community’s Vine at Ivy Restaurant, catch up with other residents, enjoy refreshments at the bistro, or pamper and relax with Ivy Park’s full-service salon and hydro spa. To help residents organize and simplify their lives, Ivy Park also offers services such as guest meals & room service, daily housekeeping, weekly housekeeping and laundry, and on-site maintenance.

What does this home offer?

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Minimum Age: 62 Years Old

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Pets Allowed

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Room Sizes: 279 / 350 / 413 / 513 sq. ft

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Housing Options: Studio / 1 Bed

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Building Type: 3-story

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Contact Ivy Park at Belmont

Overview of The Stratford at Beyer Park

The Stratford at Beyer Park, nestled in vibrant Modesto, California, is an assisted living community where residents thrive in an atmosphere of warmth and camaraderie, fostering independence and self-esteem. Committed to providing personalized care, the community’s mission revolves around offering 24-hour nursing staff to assist residents with health needs, creating a vibrant setting emphasizing companionship. Upholding safety, independence, and well-being values, The Stratford at Beyer Park aims to enrich lives through attentive care and a lively environment.

The community offers an array of amenities and facilities designed to enhance residents’ daily lives. With a focus on vibrant living, The Stratford at Beyer Park provides daily assistance, medical management, and wellness programs. Elevate® culinary offerings guarantee delicious meals, while social and leisure activities through the Vibrant Life® program promote engagement. The community ensures safety with emergency call systems and includes all utilities, allowing residents to enjoy worry-free assisted living. Additional features like scheduled transportation, pet-friendly spaces, a beauty salon, a movie theater, and a well-equipped gym contribute to a fulfilling and comfortable lifestyle.

What does this home offer?

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Pets Allowed

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Room Sizes: 339 / 393 - 462 / 446 / 469 - 533 / 646 / 680 sq. ft

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Housing Options: Studio / Suite / 1 Bed

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Building Type: Two-story

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Contact The Stratford At Beyer Park

Overview of Aegis Living Fremont

Aegis Living, located in Fremont, CA, is a retirement community offering assisted living and memory care services to its residents. Additionally they also offer light assisted living, respite care, and hospice care. This senior living community’s assisted living services provides its residents with quality care from 24/7 staff availability for supervision and care, as well as assistance with daily living activities such as bathing and toileting.

As part of their assisted living services, they also provide their residents other conveniences to ensure that the residents live a comfortable retirement experience. This includes housekeeping and laundry as well as meal preparations by their on-site chef.

What does this home offer?

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Room Sizes: 377 / 650 sq. ft

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Housing Options: Studio / Suite / 1 Bed

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Building Type: Two-story

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Contact Aegis Living Fremont

Ivy Park at Palos Verdes

25535 Hawthorne Blvd, Torrance, CA 90505
Overview of Ivy Park at Palos Verdes

Ivy Park at Palos Verdes offers assisted living and memory care services– delivered by the staff’s compassionate and kind approach. They ensure that every resident can live a purposeful life every day and feel at home through the exceptional service and care they provide. Ivy Park is considerably one of the most welcoming and inclusive senior living communities, which would be ideal for you or your loved one who seeks a home secured with safety.

The lifestyle at Ivy Park ensures that everyone stays active, which is why they have wellness programs that help enrich their body and spirit. Community services and amenities include concierge services, arts and crafts, social activities, a full-service hair salon, and indoor and outdoor common areas.

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Room Sizes: 303 / 306 / 409 / 418 / 462 - 531 sq. ft

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Housing Options: Studio / Suite / 1 Bed

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Building Type: Mid-rise

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Contact Ivy Park at Palos Verdes

Ranking Methodology

How we rank these assisted living communities

Every community above is evaluated across six weighted categories using public data including state inspection records, review platforms, BBB profiles, and operator-published materials.

Public data 6 weighted categories Updated quarterly
Full methodology

Weighting overview

35%
Resident Experience
25%
Regulatory
15%
Visual Media
10%
Website
10%
Stability
5%
Environment
01

Resident & Family Experience 35%

The single largest share of every ranking. Aggregated review sentiment and volume from major platforms — the closest signal to real resident experience.

Includes Review Sentiment Review Volume
02

Regulatory & Safety Record 25%

State inspection records, citations, and complaint visits. We weight per-inspection rates more heavily than raw counts.

Includes State Inspections Citations/Inspection % Inspections w/ Citations Complaint Visits Accreditations BBB Rating
03

Visual Media & Transparency 15%

Communities that publish high-quality visuals give families a real preview. No photos or tours = a negative transparency signal.

Includes Video Tours Virtual Walkthroughs Photo Quantity Photo Quality
04

Website & Operator Transparency 10%

Site quality and whether the operator publishes basic accountability information — staff names, contact details, ownership.

Includes Website Content Mobile Usability Staff Info Available Owner Info Available
05

Community Stability 10%

Operational signals indicating whether a community is well-run and meeting demand.

Includes Occupancy Rate Bed Options
06

Environment & Pricing 5%

Walkability and pricing transparency. Walk Score is weighted higher for Independent Living than for Memory Care, where most residents do not leave unaccompanied.

Includes Walk Score Pricing Transparency
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Frequently Asked Questions about Assisted Living in California

What's the difference between assisted living and memory care in California?

Assisted living in California supports residents with daily activities (bathing, dressing, medication management) while preserving independence. Memory care is a specialized form of assisted living for residents living with Alzheimer's or dementia, and adds 24/7 secured environments, dementia-trained staff, and structured routines designed to reduce confusion and wandering.

What's the difference between assisted living and a nursing home in California?

Assisted living in California is a residential model focused on housing, hospitality, and help with daily activities. Nursing homes (skilled nursing facilities) provide 24/7 medical care from licensed nurses for residents with significant health needs, and are regulated more strictly under both state and federal CMS rules.

Does California Medicaid cover assisted living?

California Medicaid does not directly pay room-and-board for assisted living, but most states (including California) offer Home and Community-Based Services (HCBS) waivers that can offset the cost of care services delivered inside a licensed community. Eligibility, waitlists, and covered services vary — check directly with the state Medicaid agency.

What is assisted living?

Assisted living combines private or semi-private apartments with help on activities of daily living (meals, bathing, dressing, medication management) and a social calendar — for residents who need some support but do not need 24/7 medical care.

How many assisted living facilities are listed on this page?

This page features 36 assisted living facilities in California. Use the filters and comparison tools above to compare ratings, amenities, and pricing.

How do I choose the right assisted living facility in California?

Start by matching the level of care offered to the resident's current and anticipated needs, then compare licensing status, staff-to-resident ratios, recent inspection results, and pricing. Tour at least two or three communities in California, talk to current residents and families, and confirm what is included in the base rate versus billed as add-on services.

What should I look for when visiting assisted living facilities in California?

Pay attention to staff interactions with residents, cleanliness and odor, food quality at meal times, the activity calendar, and how questions about pricing and care plans are answered. Ask to see the most recent state inspection report, the move-out / level-of-care-change policy, and a sample monthly bill that lists every fee.