Overview of Pierremont Healthcare Center Pierremont Healthcare Center, a 180-bed skilled nursing facility at 725 Mitchell Lane in Caddo Parish, Shreveport, Louisiana, operates under private ownership by Edward Forrest through Nexion Health At Pierremont, Inc., with Martha Riner in a leadership role. The facility provides skilled nursing, rehabilitation, and memory care services across a 15-year operating history. It accepts Medicare, Medicaid, and private-pay residents with 24-hour staffing. The neighborhood ranks as moderately walkable (score 68), positioned 4.1 miles from city center.
The facility’s compliance history is deeply concerning. Its 1-star CMS overall rating and 55% below Louisiana state performance reflect severe deficiencies in health inspection (1 star, 62% below state) and quality measures (1 star, 49% below state). Staffing achieved 2 stars, meeting state average.
Between 2022 and 2025, the facility underwent 15 inspections (more than double the state average of 6.5), generating 57 citations; 222% above the Louisiana average. With 8 critical-level citations (627% above state) and 3 serious-level citations (500% above state).
The most recent inspection in January 2025 cited abuse and neglect findings (marked corrected).
Cumulatively, the facility has absorbed $431,000 in federal penalties (319% above state average) through 5 separate fines, with a $225,000 penalty imposed in November 2024. Deficiency categories center on quality of life and care (35% of all citations), resident rights (11%), and abuse/neglect/exploitation (7%).
Operationally, occupancy is 67% (121 of 180 beds), below state average, with nursing staffing at 3 hours 52 minutes per resident per day; marginally above state baseline but supported by only 2 RNs on staff.
Payroll consumes 33.6% of revenue, far below the 54–67% range for well-operated facilities, indicating probable understaffing or contractor dependence (51 of 184 staff are contractors; 7.2% of labor hours). Financial position shows operating loss of $306,000, though improved from $1.4 million losses in 2022.
Current resident census is 81% Medicaid, 15% private pay, and 3% Medicare; a shift from admissions (84% private pay).
Quality-of-life outcome measures show falls with major injury at 1% (state 3.5%), pressure ulcers 4.1% (state 6.4%), depression 0% (state 1.6%). Short-stay vaccination rates, however, are catastrophically low: pneumococcal at 18% (state 83%, 78% worse) and influenza at 30% (state 76%, 61% worse).
The facility’s 1-star rating, paired with recent documented abuse citations and severe compliance failures, warrants comprehensive independent clinical and operational assessment by prospective residents and families before placement.