Rocky Top Care Center is a nursing home in Rocky Top, Tennessee, that offers memory care, long-term support, complex medical treatment, respite options, and hospice care. Serving Anderson County, the community has been licensed since July 1992 with 117 beds. Everyday management is overseen by Core LTC Services LLC, under the ownership of Jetty Operations Holdings LLC, which took control of the property in May 2024.
The community operates at a 75% occupancy rate, which is slightly above the Tennessee state average of 71.6%. While it accepts Medicare, Medicaid, and private financing, the current occupant base is predominantly composed of Medicaid beneficiaries, which is 83.3%.
Federal records show significant regulatory challenges, resulting in a 1-star overall CMS rating. Additionally, 37 total deficiencies were cited across four separate inspections, and it is currently designated as a Special Focus Facility Candidate, indicating a recurring history of major quality issues that place it under close government scrutiny.
The most severe evaluation took place on August 22, 2024, uncovering 15 deficiencies. Notably, four of these citations reached the highest tier of severity on the federal scale, representing immediate jeopardy to the health and safety of multiple residents. These critical findings involved failures in resource management, administrative governance, quality assurance frameworks, and infection control protocols. This review also flagged issues regarding food storage safety, direct caregiver staffing, resident dignity, and medication organization.
Direct nursing care totals 3.49 hours per resident daily, falling below the Tennessee benchmark of 3.9 hours. Registered Nurse (RN) availability is a relative highlight, with daily hours 30% above the state average at 48 minutes, and weekend coverage tracking 54% above the state standard. Conversely, Certified Nursing Assistant (CNA) hours are a point of concern, running 27% below the state average at 1 hour and 34 minutes per day. Staff turnover stands at 44.4%, which is slightly more favorable than the Tennessee statewide average of 48.7%.
On a positive note, hospital readmission frequencies are 30% better than the state average. Antipsychotic drug utilization is also elevated at 21.3%. For temporary rehabilitation guests, metrics show zero major fall injuries, though seasonal vaccination rates remain well below state benchmarks.
Rocky Top Care Center primarily caters to those requiring long-term Medicaid assistance and localized clinical care. Given the severe regulatory findings from late 2024, families evaluating this option are strongly encouraged to request updated documentation regarding corrective actions implemented under the new management and to conduct an in-person visit before finalizing any care arrangements.



















