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Independent Living in St. Charles

Bickford of St. Charles

Independent Living in St. Charles

Bickford of St. Charles

2875 Campton Hills Rd, St. Charles, IL 60175 View map
Overview of Bickford of St. Charles

Located in the enticing neighborhood of St. Charles, IL, the Bickford of St. Charles is an esteemed senior living community that provides assisted living, and memory care services. Large and stunning accommodations with varying floors plans are available for its residents. In terms of memory care, the community offers specialized programming, 24/7 professional care, and the purpose-built memory care environment called the Mary B’s Memory Care Neighborhood.

With its exceptional amenities and services, residents can enjoy 3 fresh-cooked delightful meals, weekly housekeeping, home maintenance, access to laundry facilities, and transportation services. Explore its other amenities such as the family room, game room, and library to see how beautiful the community is. Participate in diverse social activities and other life-enrichment programs to boost engagement. At Bickford of St. Charles, seniors can enjoy a classic retirement.

(331) 210-9637

Managed by Gina Novello

Executive Director

Gina Novello serves as the Executive Director at Bickford of St. Charles, leading the community with a dedicated team of caregivers committed to providing exceptional care for residents. She plays a key role in ensuring a warm and supportive environment for seniors and their families.

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 76
Bed community size
76-bed community
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
25 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 50 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

License Details

Facility TypeAssisted Living/shared Housing Establishment
StatusActive
IssuanceSeptember 9, 2025
ExpirationSeptember 9, 2026
CountyKane

Ownership & Operating Entity

Bickford of St. Charles is legally operated by St. Charles Bickford Cottage, Llc.

Type Of Units

Permanent Units
64 units
Alzheimer's Units
12 units
Total beds
76 units

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactBusiness Manager, Owner

Therapy & Rehabilitation

1 service
Respite Care

Staffing & Medical

2 services
Licensed Nurses/CNAs
24-Hour Staffing

Additional Services

1 service
Montessori Memory Care

Contact Information

Amenities & Lifestyle

0 amenities
Specific ProgramsAssisted Living, Montessori Memory Care

Pricing & Financial Information

Dining & Nutrition

Food DescriptionDining room with homestyle food and made-from-scratch recipes.
Meals IncludedYes

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed: Yes, Pets Allowed

Building type icon
Building type icon

Building Type: Mid-rise

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at Bickford of St. Charles

Assisted Living Memory Care
Contact Bickford of St. Charles

Inspection History

In Illinois, the Department of Public Health, Office of Health Care Regulation conducts annual unannounced surveys to assess compliance with state and federal healthcare facility standards.

9 visits/inspections

3 visits/inspections triggered by complaints

4 other visits

Breakdown by inspection type
  • 1 licensing inspection
  • 3 complaint investigations
  • 1 incident investigation
  • 4 other inspections

Latest inspection

Date October 29, 2025

Inspection history

Inspection
02/07/2024
Inspection
02/07/2024
Inspection
02/09/2024
Inspection
05/29/2024
ZRD411 Annual Lic. Only = Annual Licensure Only Survey
09/05/2024
K1YT11 7D COI = Complaint Original Investigation
03/05/2025
TQNR11 7D COI = Complaint Original Investigation
09/04/2025
5CDH11 30D FRI = Facility Reported Incident
10/07/2025
40MG11 30D COI = Complaint Original Investigation
10/29/2025

16 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Illinois average: 7 deficiencies

Inspection Report Summary for Bickford of St. Charles

The most recent inspection on October 7, 2025, identified deficiencies related to incident reporting, service plan updates after falls, and medication administration and storage. Earlier inspections showed a pattern of issues including incomplete employee records, inadequate service plans, and challenges with resident care such as wound management and medication administration. Complaint investigations included substantiated incidents involving medication ingestion and falls, while other complaints were unsubstantiated. No fines, immediate jeopardy findings, or license actions were listed in the available reports. The facility’s inspection history indicates ongoing challenges with regulatory compliance, particularly in resident care documentation and staff oversight, with no clear trend of improvement or worsening.

Compare Assisted Living around St Charles The information below is reported by the Illinois Department of Public Health, Office of Health Care Regulation.

Filter by care type
Brighton Gardens of St. Charles
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

St. Charles
104
Yes
66
18
A+
Sjv 1 St. Charles Opco Llc
12
2
5
Bickford of St. Charles
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

St. Charles
76
Yes
50
25
-
St. Charles Bickford Cottage, Llc
9
3
1
Silverado St. Charles Memory Care Community
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

St. Charles
55
Yes
27
1
-
Silverado St. Charles, Llc
8
1
4

Places of interest near Bickford of St. Charles

Address 2.2 miles from city center

Address 2875 Campton Hills Rd, St. Charles, IL 60175

Calculate Travel Distance to Bickford of St. Charles

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Guides for Better Senior Living

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Financial Aid for Illinois Seniors

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Community Care Program

Illinois CCP

Age 60+, Illinois resident, at risk of nursing home placement.

~$1,215/month (individual).

$17,500 (individual, excludes home, car).

High demand in urban areas; waitlists possible.

Illinois Respite Program

IL Respite (via NFCSP)

Caregiver of someone 60+ (or with dementia), Illinois resident.

No strict limit; prioritizes low-income.

Not applicable.

Limited slots; urban/rural balance.

Supportive Living Program (SLP)

Illinois Medicaid Supportive Living Program

Age 65+ or 22-64 with disability, Illinois resident, Medicaid-eligible, needs moderate assistance (not nursing home-level).

~$2,829/month (300% FBR, individual); QIT allowed.

$2,000 (individual), $3,000 (couple) (excludes home, car).

~200 SLP sites statewide; room/board not covered.

Persons Who Are Elderly Waiver

Illinois Medicaid Elderly Waiver

Age 65+, Illinois resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Part of HealthChoice Illinois; consumer-directed options available.

Medicare Savings Program (MSP)

Illinois Medicare Savings Program

Age 65+ or disabled, Illinois resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; no waitlist.

Senior Community Service Employment Program (SCSEP)

Illinois SCSEP

Age 55+, unemployed, low-income, Illinois resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents.

Optional State Supplementation (OSS)

Illinois Optional State Supplementation

Age 65+ or disabled, Illinois resident, in approved facility, SSI recipient or low-income.

~$1,004/month (including SSI).

$2,000 (individual), $3,000 (couple).

~$50-$500/month based on facility type.

VA Aid and Attendance (A&A) and Housebound Benefits

Illinois VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, Illinois resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand in urban/rural areas.

More homes from the same owner

Operated by Bickford Senior Living Group, L.L.C.
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