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Independent Living in St. Charles
Bickford of St. Charles
Independent Living in St. Charles
Bickford of St. Charles
Located in the enticing neighborhood of St. Charles, IL, the Bickford of St. Charles is an esteemed senior living community that provides assisted living, and memory care services. Large and stunning accommodations with varying floors plans are available for its residents. In terms of memory care, the community offers specialized programming, 24/7 professional care, and the purpose-built memory care environment called the Mary B’s Memory Care Neighborhood.
With its exceptional amenities and services, residents can enjoy 3 fresh-cooked delightful meals, weekly housekeeping, home maintenance, access to laundry facilities, and transportation services. Explore its other amenities such as the family room, game room, and library to see how beautiful the community is. Participate in diverse social activities and other life-enrichment programs to boost engagement. At Bickford of St. Charles, seniors can enjoy a classic retirement.
Gina Novello serves as the Executive Director at Bickford of St. Charles, leading the community with a dedicated team of caregivers committed to providing exceptional care for residents. She plays a key role in ensuring a warm and supportive environment for seniors and their families.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
About this community
Bickford of St. Charles is legally operated by St. Charles Bickford Cottage, Llc.
Staffing
Key information about the people who lead and staff this community.
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Building Type: Mid-rise
Transportation Services
Fitness and Recreation
Types of Care at Bickford of St. Charles
Inspection History
In Illinois, the Department of Public Health, Office of Health Care Regulation conducts annual unannounced surveys to assess compliance with state and federal healthcare facility standards.
9 visits/inspections
3 visits/inspections triggered by complaints
4 other visits
Breakdown by inspection type
- 1 licensing inspection
- 3 complaint investigations
- 1 incident investigation
- 4 other inspections
Latest inspection
Inspection history
16 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Illinois average: 7 deficiencies
Inspection Report Summary for Bickford of St. Charles
The most recent inspection on October 7, 2025, identified deficiencies related to incident reporting, service plan updates after falls, and medication administration and storage. Earlier inspections showed a pattern of issues including incomplete employee records, inadequate service plans, and challenges with resident care such as wound management and medication administration. Complaint investigations included substantiated incidents involving medication ingestion and falls, while other complaints were unsubstantiated. No fines, immediate jeopardy findings, or license actions were listed in the available reports. The facility’s inspection history indicates ongoing challenges with regulatory compliance, particularly in resident care documentation and staff oversight, with no clear trend of improvement or worsening.
Compare Assisted Living around St Charles The information below is reported by the Illinois Department of Public Health, Office of Health Care Regulation.
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
Places of interest near Bickford of St. Charles
2.2 miles from city center
2875 Campton Hills Rd, St. Charles, IL 60175
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